Must have app for client meetings
January 14, 2022

Must have app for client meetings

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Webex App

Webex App is used in our organization for client meetings, product demonstrations, scheduling any internal/external calls, and keeping track of upcoming meetings.

One of the most used apps by my organization since we have client meetings on a daily basis. Very seamless user interface, allows me to easily share specific screens as well as pause screen during the meeting.

Pros

  • Easily schedule meeting with few clicks.
  • Seamless integration with Outlook Calendar.
  • Screen Share and Screen Pause are the best features.
  • Use computer audio without a separate dial-in required.

Cons

  • Chat feature of Webex App has scope for improvement.
  • Cannot convert the Webex meeting output to any standard video formats.
  • Multiple clicks required to share any file/documents over Webex App.
  • Increase in user productivity.
  • Increase in process efficiency.
Webex App allows me to schedule a meeting with just 1 click. Extremely intuitive interface and one of the best apps for client-facing meetings. This core feature lacks in other products.
Their support community is extremely helpful, their training guides and FAQs are also very helpful and self-explanatory.

Do you think Webex App delivers good value for the price?

Yes

Are you happy with Webex App's feature set?

Yes

Did Webex App live up to sales and marketing promises?

Yes

Did implementation of Webex App go as expected?

Yes

Would you buy Webex App again?

Yes

As mentioned in the review, with 1 click I can schedule a meeting. I can easily navigate to different options. The UI is clean and not cluttered or confusing.
It is extremely helpful for client meetings and product demonstrations, full-day workshops.

It is less appropriate in scenarios where you need to constantly exchange any files/documents and you need to send out a recording of the video to a client that does not have Webex App.

Webex App Feature Ratings

Project Management
Not Rated
Task Management
Not Rated
Gantt Charts
Not Rated
Scheduling
Not Rated
Workflow Automation
Not Rated
Mobile Access
Not Rated
Search
Not Rated
Visual planning tools
Not Rated
Communication
Not Rated
Chat
Not Rated
Notifications
Not Rated
Discussions
Not Rated
Surveys
Not Rated
Internal knowledgebase
Not Rated
Integrates with GoToMeeting
Not Rated
Integrates with Gmail and Google Hangouts
Not Rated
Integrates with Outlook
Not Rated
File Sharing & Management
Not Rated
Versioning
Not Rated
Video files
Not Rated
Audio files
Not Rated
Document collaboration
Not Rated
Access control
Not Rated
Advanced security features
Not Rated
Integrates with Google Drive
Not Rated
Device sync
Not Rated

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