Satisfied customer
March 18, 2022
Satisfied customer
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Webex App
We use Webex App in every department, from administrative to business and technical.
We use Webex App to communicate with customers by holding meetings and presenting proposals and diagrams.
We also use Webex App to perform remote support, requesting control of a machine on the customer's network and from there performing the necessary actions.
Our suppliers have also carried out a lot of training using Webex App and in this regard the tool leaves nothing to be desired as it has space for Q&A and comments.
We use Webex App to communicate with customers by holding meetings and presenting proposals and diagrams.
We also use Webex App to perform remote support, requesting control of a machine on the customer's network and from there performing the necessary actions.
Our suppliers have also carried out a lot of training using Webex App and in this regard the tool leaves nothing to be desired as it has space for Q&A and comments.
Pros
- Has easy scheduling
- Customer does not need to install APP to join a simple meeting
- Can use the phone system to join the meeting
Cons
- The CODEC used fails sometimes
- Could perform file sharing like Microsoft Teams
- It brought ease of communication with customers, increasing the productivity of the commercial area by 25%.
- Google Hangouts (Classic), Microsoft Teams, Google Meet and Zoom
The fact of receiving training from suppliers on this platform made the choice easier.
Do you think Webex App delivers good value for the price?
Not sure
Are you happy with Webex App's feature set?
No
Did Webex App live up to sales and marketing promises?
Yes
Did implementation of Webex App go as expected?
Yes
Would you buy Webex App again?
Yes
Comments
Please log in to join the conversation