Webex App review
June 23, 2022
Webex App review

Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Webex App
Webex App allows our geographically dispersed team to communicate and collaborate on projects. It also allows teams to meet with our customers without the need to travel, reducing our CO2 footprint. The Webex App also allows us to create Teams/Groups for specific workstreams. This function is also leveraged as a way for members of our business to be able to communicate on matters or interests not directly aligned to their everyday jobs. This has been a great place for staff to keep in touch, with the shift to remote working in recent years.
Pros
- Collaboration
- Integration with third parties
- User interface looks great and is easy to navigate
- Team spaces
Cons
- Chromecast integration so that Webex can be sent to a normal TV or Monitor, rather than just to WebEx Boards.
- Having an option to create publically searchable spaces so that a community can be grown around Webex.
- A Meraki app/bot to push notification to the Webex App.
- Webex App gave us another option as a collaborative solution.
- Customers that now use Webex App prefer it over their previous solution (often a Microsoft solution) due to the ease of use and the ability to integrate.
- Leveraging the Webex API allows bespoke, quick/real-time notifications of issues allow these to be resolved in less time, reducing the mean to resolution.
- The move to remote working and the use of the Webex App ensures a happier, more productive workforce. Leveraging Webex App ensures less is wasted traveling to an office location and ensures that staff is well-rested, more comfortable, and in turn, more productive, concentrating on delivering the best service to the organisation and its customers.
- Microsoft Teams, Zoom and BlueJeans Meetings
Unfortunately, Microsoft Teams seems to be the preferred solution for most organisations due to it being included in the MS Office 365 subscription. However, I believe Webex App is a much more supplier product and offers a better end-user experience. The interface is clean, simple, and easy to navigate. It overs integration with third parties such as MS Teams, meaning you can still collaborate efficiently.
Do you think Webex App delivers good value for the price?
Yes
Are you happy with Webex App's feature set?
Yes
Did Webex App live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Webex App go as expected?
I wasn't involved with the implementation phase
Would you buy Webex App again?
Yes
Comments
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