Highly Recommended Video Meetings Product
March 18, 2025

Highly Recommended Video Meetings Product

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Webex App

We use Webex App in our organization for communication and collaboration within the organization and with external customers. Webex App is used for internal meetings and discussions such as brainstormin and weekly status update calls. We use Webex App with external cusomers to discuss projects and knowledge sharing on our offerings. Webex App helps record such important meeting for future reference.

Pros

  • High Audio and Video Quality
  • Stable Connectivity
  • Automatic Transcription generation

Cons

  • Performancd Improvement
  • Third party Integration
  • Need of More and Improved features
  • Employee Productivity and Improved Collaboration
  • Cost Savings due to Reduction in Travel costs
  • Enhanced Customer Experience
  • Webex App
  • Cisco Secure Endpoint
We wanted to ensure that employees have necessary hardware and software to implement hybrid worflow. In order to support remote connectivity, we needed to ensure that customers have good internet connectivity at home. also, security challenges had to be addressed while supporting hybrid work. We also needed to ensure employee's productivity remains high in hybrid work setup.
Cisco's hybrid work solutions, i.e. Webex App, we could leverage the existing hardware and software to provide remote connectivity to support hybrid work. Team communication and collaboration using features of Webex App helped improve employee productivity. Security challenges were also met with the use of Cisco's hybrid work solutions.
Coworkers experienced seamless team collboration and communication using Webex App. They could connect with their peers in real-time using Cisco Webex meeting and share notes, view meeting transcripts and record audio and video meetings for studying them at a later stage. This helped them meet project delivery deadlines while working in hybrid work model.
Webex App stands out in this crowded space of similar products due to it's high audio and video quality during meetings. It's transcript generation, video recording and other AI features makes it a great product for team collboration and communication. However, it's cost and limited storage space makes it somewhat expensive.

Do you think Webex App delivers good value for the price?

Not sure

Are you happy with Webex App's feature set?

Yes

Did Webex App live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Webex App go as expected?

Yes

Would you buy Webex App again?

Yes

Webex App seems to be well suited for large enterpises and organizations who have employees and customers since Webex App scales up well. Also, large enterprises need to store video recordings for later such as internal use or audit purposes. However, Webex App might not suit small customers as they might be detered by the cost.

Webex App Feature Ratings

Scheduling
9
Mobile Access
10
Search
9
Visual planning tools
9
Chat
9
Notifications
9
Discussions
9
Surveys
8
Video files
10
Audio files
10
Document collaboration
9
Device sync
8

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