communicating with anyone anywhere on any device
November 04, 2021

communicating with anyone anywhere on any device

Steffan Bale | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Webex Calling

At present we are feeding call manager through the Webex app while we migrate the whole organisation to Webex Calling. This provided a single number reach regardless where you are in the world.
  • Receiving call to work number on mobile.
  • Move from chat to call to video.
  • Contacts could be automated for frequent interactions.
  • Could pull contact info from exchange.
  • Support for remote work.
  • Interdepartmental communications.
Webex Events, simple and easy to use, Webex meetings and chat is in continual use.
Equal participation regardless if you are part of the organisation or not.

Do you think Webex Calling delivers good value for the price?

Not sure

Are you happy with Webex Calling's feature set?

Yes

Did Webex Calling live up to sales and marketing promises?

Yes

Did implementation of Webex Calling go as expected?

Yes

Would you buy Webex Calling again?

Yes

It's the single number reach which is the primary driver for us.

Webex Calling Feature Ratings

Hosted PBX
6
Multi-level Interactive Voice Response (IVR)
4
Directory of employee names
6
Answering rules
7
Call recording
7
Call park
6
Call screening
8
Message alerts
8
Mobile app for iOS
8
Mobile app for Android
8