Non-typical user
November 04, 2021
Non-typical user
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with Webex Calling
We have a scheduling platform and some of our customers use Webex.
- It is easy to join Webex now. I have been asked to use Webex in the past and it was frustrating to join. Regular conference calls were easier.
- Live phone support from the country of the caller no matter what level the customer is paying for.
- Dedicated toll free numbers for users.
- Not sure, really. Our customers choose which video provider they prefer. I am happy with the options and see no advantage in using Zoom over Webex.
Webex Meetings, Events and Training. I am learning the online portal now. We don't use it in our day to day operations, we have customers that use it. Because we use Gmail, we tend to use GMeet internally.
It works as designed. No connection issues. I am impressed with Cisco's ability to trouble shoot audio issues even to the end user's LAN. I wonder if there are customers that worry about that much visibility by Cisco.
I prefer the commitment to security of Webex over that of Zoom or Google Meet. Google Meet is easy for internal meetings. Webex is easier than Zoom.
Do you think Webex Calling delivers good value for the price?
Yes
Are you happy with Webex Calling's feature set?
Yes
Did Webex Calling live up to sales and marketing promises?
Yes
Did implementation of Webex Calling go as expected?
Yes
Would you buy Webex Calling again?
No