Item: Webex Calling
Rating: 10
Author: Andrea Fantini

Use Cases and Deployment Scope

The company employeeing me uses Webex Calling platform as everyday meeting, chatting and phone system. It is very easy to use, intuitive, providing an user experience above average. Also, Webex Calling is available for mobile phones, making it as flexible and powerful to use as it can be and letting people being connected almost anytime, anywhere and thus giving the freedom to use chats, meetings, videomeetings and calls whenever are needed. Honestly, the sound and video quality is always as good as it can be giving the user a positive feeling and always a valid support to lean on.

Pros and Cons

Practical, quick and easy to use
Very good audio and video quality
Light client well behaving, both for pc's and phones

Lots of updates, perhaps a bit too many
The password change rules sometimes prevent users from a quick access
Call recording feature missing

Return on Investment

It has greatly simplified meeting customers and partners
It represents a cheap way to chat, share, audio and video meeting
It's portable on almost any device, at least the most spread ones

All-in-one Platform

Webex Teams and Webex Meetings. All toghether, these features provide a complete platform easing my company's everyday communications needs, giving each user a great experience and providing an easy and quick way to communicate.

Security

Webex Calling is part of a complete environment born to ease communications inside and outside companies. It works very well, providing a reliable platform for any device on which it is installed; the audio and video quality is top-level (at least as good as it can be according to network availability and speed) and has never crashed or suddenly left me alone.

Key Insights

Do you think Webex Calling delivers good value for the price?

Yes

Are you happy with Webex Calling's feature set?

Yes

Did Webex Calling live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Webex Calling go as expected?

I wasn't involved with the implementation phase

Would you buy Webex Calling again?

Yes

Other Software Used

Webex App, Webex Meetings

Likelihood to Recommend

Webex Calling is a perfect Voip platform properly tailored for companies with lots of employees, even spread all over the world. It provides great audio and video features and easy-to-join feature for non Webex users (i. e. people invited for a call or a meeting, outside the company). Perhaps it may be even too much for smaller companies with fewer workers and may represent an expensive investment not justified by limites business needs.

Webex Calling: a call for success

Overall Satisfaction with Webex Calling