Webex always delivers.
April 27, 2025

Webex always delivers.

Oliver Rickeard | TrustRadius Reviewer
Score 10 out of 10
Vetted Review

Overall Satisfaction with Webex Calling

It provides our business with a single platform to make traditional calls and at the same time take advantage of the slick collaboration space for our employees and customers to work in. We have been using Webex calling for the last 3 years and have had no issues. Excellent Service and product!

Pros

  • It's a flexible service and the deployment for us was no brainer.
  • It provides us with security and encryption required for our organisation.
  • Just an excellent Unified comms platform.

Cons

  • We don't' have any issues as a user or customer.
  • It works for us.
It's just a great product and helped our organisation.
Its just works.

Do you think Webex Calling delivers good value for the price?

Yes

Are you happy with Webex Calling's feature set?

Yes

Did Webex Calling live up to sales and marketing promises?

Yes

Did implementation of Webex Calling go as expected?

Yes

Would you buy Webex Calling again?

Yes

Webex calling complements a business that already uses Webex. It can be a significant investment for a new customer, as there are more affordable options available.

Webex Calling Feature Ratings

Hosted PBX
10
Directory of employee names
10
Answering rules
10
Call recording
10
Call park
10
Call screening
10
Business SMS/External Messaging
Not Rated
Online Fax
10
Voicemail Transcription
10
Mobile app for iOS
10
Mobile app for Android
10
High quality audio
8
High quality video
10
Calendar integration
10
Meeting initiation
10
Record meetings / events
10
Desktop sharing
10
Live chat
10
User authentication
10
Participant roles & permissions
10
Centralized communications management
10
Team messaging
10
Team document sharing
9
Call and meeting analytics
10

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