Workato: they designed it with the customer in mind
Updated March 18, 2019

Workato: they designed it with the customer in mind

Mendy Ezagui | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Workato

We use Workato to integrate with customer ERP software, marketplaces, transport partners, and even to modify internal data from within our own software (extract, modify, insert). Integration is the key to a successful enterprise. All our information is updated in real-time across all software. Workato made it easy for us to quickly adopt integration and make it a key component of our value offering.

From a tech perspective, I wanted the integration to be at arms-length and not connected to the software we're using internally. This way we can handle processing/transformation, move data into other software for analysis, and use third-party software more easily without impacting our core.
  • Visualize the process
  • Custom API endpoints
  • Customer service
  • Reporting and anomaly alerts
  • A better way to organize the > 100 Recipes
  • We're relevant. We sell our services to modern customers who use newer software with diverse needs.
  • We're competitive. We can do much more for our customers, faster.
  • Cost-effective. We can scale without the need to hire more.
I've used and explored others. Workato was the quickest to learn and deploy at a reasonable cost. The others had large learning curves and were more expensive.
We use it for many tasks. Some as light as a Google Sheets insert to some that have 50 step processes. It does the job well.

Workato Feature Ratings

Pre-built connectors
10
Connector modification
10
Support for real-time and batch integration
10
Data quality services
7
Data security features
7
Monitoring console
7