Why work harder when you can Workato your process!
March 18, 2019

Why work harder when you can Workato your process!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Workato

We are using Workato to take processes that are manual and convert them to be automated.

This is being used by IT and services that may touch IT. Some directives some from management as others are requested from different IT groups to look at solving their processes.

We are trying to solve manual processes that are prone to error and repeated manual steps.
  • Easy to user interface
  • Connections are easy to establish
  • Simple recipes can be written by those without coding knowledge
  • Some connectors don't have fully set up functionality
  • No easy way of getting reporting metrics
  • Can't change the start date of a recipe once you run it once
  • We have been automating a lot of manual processes as a result of Workato.
  • We have cut back the time to fulfill certain requests and remove the possibility of manual error of these tasks.
CA Automic offers everything under the sun and it's a little harder to use for someone that doesn't know coding. With Workato there is a smaller learning curve and their support team has be instrumental in our success.
Workato works well with systems that you are very familiar with. For example, if you want to work with Okta or ServiceNow you will need the help of of someone more expert in that system in order to tell you where and what things are. It also works well when you already have a process flow and are looking to to fill in gaps where you are doing things manually.

Workato is less appropriate if you are looking for an end to end solution. It can [do this] but at this point it gets very complex to build and at this point harder to debug and manage.

Workato Feature Ratings

Pre-built connectors
Connector modification
Support for real-time and batch integration
Data quality services
Data security features
Monitoring console