Item: Workplace from Meta
Rating: 9
Author: Chandan Vishwakarma

Use Cases and Deployment Scope

Workplace by Facebook is being used by the whole organization. It is originally implemented to bring everyone at one place and share their Experiences, Problems, Knowledge and thoughts with each other. People from all the Hierarchy are collaborated at one place to have the transparency of What is happening across organization and locations. Idea to Bring workplace is to have more employee friendly communication.

Pros and Cons

No need to Send a Friend request and wait for acceptance to start Communicating. Everyone in the organization is already connected to you.
You can understand the hierarchy more easily, Communicate the Cases directly to the concerned person/team, Post an experience across the platform for everyone.
This Has the capability of removing the legacy Internal chat application and use Workplace Instead.
Adapting to this software does not take a moment if you have ever used the Facebook. Everything is exactly same except you don't have to send the friend request.

If Workplace by Facebook can adapt to Screen Sharing and other Content Communication which is highly required across the Industry, it will be a total game changer.
Strictness to more user data on the profile page will bring more transparency within the organization. Like Basic User Photo, Designation, Location. etc
Having Badges/Levels for the Users based on their contribution across the organization and teams can make the Workplace more interesting and quick adapting.

Return on Investment

We see to it as something which can replace every other communication software's to on single Workplace by Facebook
The ROI for this software is linear, We see employees adapting to it for almost all the purposes. we want the users to adapt it for project purpose as well.

Alternatives Considered

Slack

Facebook is the one Common word across Globe. Almost Everyone knows how to use it. And if this is capable of handling workplace requirements, then it is perfect competitor for anything in market.

Support Rating

Never required a customer support for anything, works perfectly well.

Key Insights

Do you think Workplace from Meta delivers good value for the price?

Yes

Are you happy with Workplace from Meta's feature set?

Yes

Did Workplace from Meta live up to sales and marketing promises?

Yes

Did implementation of Workplace from Meta go as expected?

Yes

Would you buy Workplace from Meta again?

Yes

Other Software Used

Slack, Microsoft Teams, Skype for Business (formerly Lync)

Likelihood to Recommend

Workplace by Facebook is something like a social Community. It is very much effective in the cases where an individual wants to raise a point/concern/issue /idea and people can look at it and respond or take action if required. The Voice reaches to all the hierarchy at the same time and no time on approvals or clearance is taken. The Output is very much transparent to everyone.

A Perfect digital Place to Collaborate!

Overall Satisfaction with Workplace by Facebook