Wrike - how to make your working life easier
Updated February 11, 2025

Wrike - how to make your working life easier

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Wrike

Manage campaign across different categories with the following benefit - quickly identify milestones, overdue task to prioritize ( through dashboards) - quickly create timelines by using blueprints - @mention to follow up on task and have traceability on - Edit function to ensure different versions are available for audit purposes - Resource management - allocate projects to different department through job roles - Celebrate success - by using Wrike we can quickly see how much work has been done by the team and celebrate. - Single source of true - Quickly step into when colleagues are on holidays

Pros

  • Dashboards are brilliant way to monitor work and it is now very visual
  • Blueprint - time saver!
  • Custom field - great to customise projects
  • Automation - reduce adm

Cons

  • Request form - it cannot be saved by the submitter and then continue
  • Workflows - is available for all account it cannot be reverted to Space only.
  • Resource management - only can be done if creating tasks. It could be good to be able to do it at project level
  • Minimise the number of PM needed so reduction in resources
  • Continuous improvement - Clear understanding on processes and what can be improve
  • Business continuity during changes
Wrike has better customization and integrations Flexibility to give different access depending on what it is needed. Spaces provide independence for each Team to set up what they need Open to feedback from users and implementing changes suggested by users Learning material allows implementation and improvement without needed a high understanding of technology.

Do you think Wrike delivers good value for the price?

Yes

Are you happy with Wrike's feature set?

Yes

Did Wrike live up to sales and marketing promises?

Yes

Did implementation of Wrike go as expected?

Yes

Would you buy Wrike again?

Yes

Wrike is suited for any type of project and project management approach due to its multiple views (Gantt Chart, board, table, etc.) Any BAU process can easily be crated in Wrike due to the flexibility on creating workflows, custom fields, etc. I don't think it is good for creative/ ideation part of the project management and interactive sessions like Miro board.

Wrike Feature Ratings

Project Management
9.4
Task Management
10
Resource Management
6
Gantt Charts
8
Scheduling
10
Workflow Automation
10
Team Collaboration
10
Support for Agile Methodology
8
Support for Waterfall Methodology
10
Document Management
10
Email integration
10
Mobile Access
10
Timesheet Tracking
10
Budget and Expense Management
10
Professional Services Automation
10.0
Project & financial reporting
10

Wrike Implementation

Using Wrike

300 - The represent the following function: Supply Chain
Retail Operations , Legal , Human Resources , Category, Marketing , Sourcing , Construction, PMO, Logistics, Communication


2 - It should be someone that understand the end users need, a good project management skills and regularly keep on top of any Wrike updates so they can be shared and implemented. They should have people skills to overcome barriers to adopt the tool but also good listeners in order to gather feedback and amend accordingly.
  • New Product launch
  • Store opening
  • PMO
  • Contract management
  • Learning projects follow up
  • Reporting
  • Onboarding new partners
Without Wrike, my job would take much longer.
I also like the fact that Wrike is evolving all the time, adapting to new technology and needs. It can be customised and it is very intuitive.
Also, I have a very good account manager that helps with any challenges that I might experience.

Evaluating Wrike and Competitors

  • Ease of Use
The introduction of Wrike was done shortly before I joined
I would look into the end user experience, not only the project manager (user), but the collaborators.

Wrike Training

  • Online Training
Good combination of videos and exercises. Some videos are old though. I think Wrike would benefit of a bit of clean up

Configuring Wrike

If you like your spreadsheet and colour coding, Wrike is your tool. You can transfer almost whetever format you use into Wrike and make you boring spreadsheet live
First think how you would like to look like and then implement it. Do not worry if you don't get it right the first time, you can always amend and build up
No - we have not done any custom code

Wrike Support

They usually respond very quickly and my account manager is super helpful
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
I did not know there is a premium support
We set up a serie of 6 learning sessions and they were delivered in a very professional and at the same time easy to understand way.

Using Wrike

ProsCons
Like to use
Relatively simple
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
Difficult to use
  • Different view of the same information
  • Dashboards
  • Workflow
  • Automations
  • The report area is not very user friendly
Yes - It is good enough to complete tasks on the go and check dashboards and other information

Wrike Reliability

It is a tool that can be easily customised to each department needs and also sharing some fields.
They are usually very quick at responding to any issue
Wrike Analyze is very slow

Comments

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