Improve Operational Challenges with Zoho Analytics
January 09, 2024
Improve Operational Challenges with Zoho Analytics
Score 8 out of 10
Vetted Review
Verified User
Software Version
Enterprise
Overall Satisfaction with Zoho Analytics
Zoho Analytics plays a major role in our organization like our database connected to Zoho Analytics for better analysis, for dashboarding, making graphs, and especially for writing queries on the database to analyze our data and make our decision based on the data. It will be covering our business problems like retention analysis, Training, and webinar data analysis, lead flow analysis, customer engagement, revenue analysis month on month and many more problems we have solved through this platform.
- One Segment is a dashboard in Zoho Analytics which is the best part where you can just plug and play and your dashboards are ready on your database even if you share your dashboard through the external link which is the best part of Zoho Analytics you can even share your dashboard through your link to other people who is not part of your organization with the customized password so that they can access the dashboard and even you have the access that what you want to show on your dashboard to the other people.
- The second segment is the data integration part where we have connected our databases through multiple platforms like Amazon Redshift, MoEngage, and many other platforms. Data integration is very easy you can connect on Zoho Analytics without finding any issues which I have faced in many other platforms during deployment but in the case of Zoho Analytics there is no such issue you can comfortably connect your database and leverage the features more appropriately.
- The third segment is writing query within Zoho Analytics which is another great feature provided by Zoho on top of the above on your query you can make your dashboards, graphs, and pivots too for your further analysis which is a great part for us.
- They restricts you while writing your SQL query more than 2 SQL sub query within inside them. So you can't able to use more than 2 sub query within the SQL query in Zoho Analytics.
- More training videos could be provided for all the features inside them so that anybody can fully utilize the Zoho Analytics in a more proper way.
- There is no shortcut keys you can use within the Zoho Analytics you have to use mouse and track pad to navigate your cursor which I feel they can improve this further.
- If I put it in numbers then I will say for my organization 70% is the ROI of Zoho Analytics for our organization. Since we are covering a lot of business problems through this platform only.
- Zoho Analytics solves our company level challenges like our customer support team can track how many disputes were raised on a daily basis, what are the profits we have made this year so far, how many new customers we have onboarded on our platform.
- Zoho Analytics has recently launched Ask Zia which is an AI tool within Zoho Analytics that auto-reads your data and suggests which graph is best for your datasets and even makes your graphs, pivots, and even dashboard for you. So this is the major change in Zoho Analytics which saves a lot of time for our team to make dashboards, graphs, pivots, etc.
Due to multiple features and more customizable dashboards, you can make which are not present in other platforms which I have compared during purchase time. Even further you can format the dashboard as per your choice which is another best features since we have to share our dashboards with our clients it will be necessary to make customizable dashboards with proper formatting so they will look like very interactive dashboards to our clients.
Do you think Zoho Analytics delivers good value for the price?
Yes
Are you happy with Zoho Analytics's feature set?
Yes
Did Zoho Analytics live up to sales and marketing promises?
Yes
Did implementation of Zoho Analytics go as expected?
Yes
Would you buy Zoho Analytics again?
Yes