Overall Satisfaction with Zoho Analytics (formerly Zoho Reports)
We currently pair this with our Zoho Desk product to deep dive into tickets from various departments.
- Filters our specific data point.
- Helps us make real time decisions.
- Makes the data more shareable to non IT people using dashboards.
- There's a learning curve - can be challenging compared to some competitors.
- Formula editing or customization can be troublesome.
- Initial setup could be smoother.
- Instant BI dashboards from our various data reporting applications.
- Unified tool.
It does what it's meant to do and has some great built-in tools.
Do you think Zoho Analytics delivers good value for the price?
Are you happy with Zoho Analytics's feature set?
Did Zoho Analytics live up to sales and marketing promises?
Did implementation of Zoho Analytics go as expected?
Would you buy Zoho Analytics again?
Great standalone intelligence product with pretty good data visualization options - just be prepared for a steep learning curve.