Does what we need at affordable price.
February 14, 2013
Does what we need at affordable price.
Score 10 out of 10
Vetted Review
Verified User
Software Version
Professional Edition
Overall Satisfaction with Zoho CRM
- It is very easy to use for a salesforce that may be not used to technology. The user interface is quite intuitive.
- Customer service is highly responsive.
- The product offers excellent value for money.
- N/A
- The product gives us a much better view on our sales funnel and allows us to be more systematic in our sales process.
I looked at several other vendors but, in the end, went with Zoho because - ironically - it was recommended to me by someone who worked at Salesforce!
Using Zoho CRM
5 - Sales
- Sales process tracking. We really just track the Sales Funnel and want to be able to get an aggregate view for each Salesperson in their sales cycle for all the leads they have been assigned.
Evaluating Zoho CRM and Competitors
Salesforce.com
Zoho CRM Implementation
- Implemented in-house
Zoho CRM Training
- Self-taught
Yes. Very intuitive.
Zoho CRM Support
Using Zoho CRM
Zoho CRM Reliability
Integrating Zoho CRM
- Gmail
Was easy to do, but then we never really used the features this provided. We may use in the future.
- N/A
N/A