Zoho Social - A Great Choice
December 31, 2024

Zoho Social - A Great Choice

Roberta Coleman | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Zoho Social

I use Zoho Social to post content related to our nonprofit. It is great to be able to post one time to multiple social media accounts, which saves an abundance of time. This platform is less expensive than other similar platforms, is user-friendly, and looks great! I am so glad to have found Zoho Social!

Pros

  • Posts to multiple social accounts at one time
  • Provides helpful reports for each social media account
  • Connects to our YouTube channel
  • Allows posting to our Pinterest business account
  • Allows for the creation of images using Canva

Cons

  • I have not found any need for improvement on Zoho Social's part so far.
  • It has streamlined our social media management, enabling us to plan, schedule, and analyz posts effectively.
  • It has enhanced our online presence, allowing us to engage with our followers more efficiently.
  • The analytics feature helps us track engagement metrics, identify best-performing content, and refine our strategy.
  • We've seen an increase in followers since using Zoho Social, which supports our mission of promoting gender equity and justice.
  • Zoho Social's subscription cost could strain our limited budget as a self-funded nonprofit.
It is very easy to post to multiple social media platforms at one time and to Pinterest and post videos to YouTube. The interface is user-friendly, and it has a lot of great features, including the ability to run multiple types of reports. Another great feature is the ability to add team members to the account.
Zoho Social's payment structure is much more affordable than Hootsuite. As a nonprofit, we were paying $37.50 a month, and then Hootsuite increased the monthly payment amount, doubling it to $75 a month. As a small, self-funded nonprofit, we could not continue using Hootsuite at that price.

Do you think Zoho Social delivers good value for the price?

Yes

Are you happy with Zoho Social's feature set?

Yes

Did Zoho Social live up to sales and marketing promises?

Yes

Did implementation of Zoho Social go as expected?

Yes

Would you buy Zoho Social again?

Yes

Compared to other platforms offering similar functions, Zoho Social is much more affordable for a small, growing nonprofit like ours. They offer a free trial period and even extend the trial to 100 days after submitting reviews of the platform. Even beyond the trial period, the monthly rate is more than reasonable and very affordable.

Zoho Social Feature Ratings

10.0
Sentiment analysis
10
Broad channel coverage
10
10.0
Content planning and scheduling
10
Audience targeting
10
Content optimization
10
10.0
Automated routing and prioritization
10
Customer interaction histories
10
10.0
Lead generation
10
Content marketing
10
10.0
Twitter
10
Facebook
10
LinkedIn
10
Instagram
10
10.0
Campaign success analytics
10
Competitor analysis
10
10.0
Role-based user permissions & privileges
10
Mobile access
10

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