Great Tool, Perfect for me
February 25, 2025

Great Tool, Perfect for me

Shreya S | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Zoho Social

I use Zoho Social to manage Ayerhs Mag’s social media presence efficiently as a one-person team. The platform helps schedule posts, track engagement, and analyze performance across multiple channels, streamlining content planning and execution. One of the key business problems it addresses is time management—automating posts allows me to maintain consistency without manually publishing each update.

Pros

  • custom content while making one post
  • all possible features for every social media platform
  • mobile app is great

Cons

  • desktop ui can be more modern
  • saves 7-8 hours per week
  • can cover 5x more social channels now
its kind of perfect for my requirements, i can never go back now
Zoho Social is reliable, affordable, and has everything I need for managing multiple channels and consistent posting.

Do you think Zoho Social delivers good value for the price?

Yes

Are you happy with Zoho Social's feature set?

Yes

Did Zoho Social live up to sales and marketing promises?

Yes

Did implementation of Zoho Social go as expected?

Yes

Would you buy Zoho Social again?

Yes

Zoho Social is great for brands with multiple channels and frequent posting. Managing multiple social accounts from a single dashboard saves time and ensures consistent messaging across platforms. If responding to high volumes of comments or DMs is a priority, a dedicated social CRM or chatbot integration may be more effective.

Zoho Social Feature Ratings

Sentiment analysis
6
Broad channel coverage
9
Content planning and scheduling
9
Audience targeting
7
Content optimization
9
Automated routing and prioritization
7
Customer interaction histories
7
Lead generation
6
Content marketing
10
Twitter
9
Facebook
9
LinkedIn
9
Google+
9
Instagram
9
Campaign success analytics
8
Competitor analysis
6
Role-based user permissions & privileges
6
Mobile access
10

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