The best video conferencing program out there today!
January 26, 2017

The best video conferencing program out there today!

Randall Sansom | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Business

Overall Satisfaction with Zoom

We use Zoom for both internal meetings across campuses and as a platform for teaching our online students. It allows seamless connection with remote employees and students from all around the world.

Pros

  • Zoom is easy enough to use that even our most technologically challenged users never have a problem downloading and joining a meeting
  • The video is always high quality with very little distortion.
  • The features that give me the ability to monitor and control users is fantastic. Students sometimes struggle to realize that their background noise can be distracting to other students.

Cons

  • There are still a few audio issues from time to time such as echoing and reverb. I know that's a user issue, but it does cause confusion from time to time.
  • Zoom has been a very cost effective product for us. We heavily use the program throughout our company in many different ways. Worth every penny!
We tested many of the competitors and found that Zoom had all the options we wanted, better video quality, great pricing and was extremely user friendly.
Zoom is well suited for both meetings and face to face communication with individual students and student groups. We even have a zoom room set up for students to just pop into like a student commons. The room is setup to auto record and store recordings for 72 hours so that students can report any issues with fellow classmates.

Zoom Workplace Feature Ratings

Not Rated
High quality audio
10
High quality video
10
Calendar integration
10
Meeting initiation
10
Record meetings / events
10
Desktop sharing
10
Live chat
10
User authentication
10
Participant roles & permissions
10

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