Overall Satisfaction with Zoom
I have used Zoom across an organization when I worked remotely. It was used for all of our virtual meetings. Now, I use Zoom individually across an organization, but it is not the primary video conferencing tool.
- Multiple video streams.
- Easy desktop sharing.
- Mobile accessibility.
- Uses high amounts of bandwidth with video.
- A breakout room function similar to Adobe Connect would be nice.
- Polling within Zoom would be nice.
- Improved collaboration with colleagues across multiple time-zones
- Easy scheduling for recurring meetings
- Easy to share recordings with peers
I did not use this functionality.
Zoom is very similar to Google Hangouts and is a little easy to access. Adobe Connect has more functions that are especially helpful in education and training. It blows Skype out of the water.
Zoom Feature Ratings
Using Zoom
100 - Zoom is used across the organization for meeting with faculty, staff, and students.
Easy to install and sign up for a free account. Easy for IT to oversee/manage business account access.
- All-hands meetings
- Video conferencing
- Training
- Training
- Office hours
- Just-in-time training
- Recor
- Record training/screenshare
- Teach students
- Support student study groups
Evaluating Zoom and Competitors
Not Sure - Adobe Connect is still used.
I was not apart of the decision making process.
Zoom Implementation
Zoom Support
Pros | Cons |
---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
Not Sure - Unknown contract details
Using Zoom
Pros | Cons |
---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- Logging in with video (easy to configure)
- Using conference call option is easy to use
- Screen sharing is easy and straightforward
- Desktop sharing is a little tricky, but easy to get used to
- Requires a lot of bandwidth and CPU to view video clearly
Yes - The mobile works well if you are just participating as a viewer. Video chatting with someone using a smartphone is a little difficult.