Vivian Silva
Vivian Silva
Member for 5 years
15 ratings & reviews completed
Average rating:
Reputation: 100
| Title | Tecnica de Prevenção e Segurança |
|---|---|
| Job Type | Technician |
| Department | Customer Service |
| Company | Fis Global |
| Industry | Telecommunications |
| Size | 10,001+ employees |
Expertise
| Product | Experience | Level of Expertise |
|---|---|---|
NiCE CXone Mpower | 1 year | |
Access Legal | 1 year | |
Microsoft Teams | 1 year | |
Skype (discontinued) | 1 year | |
Microsoft Dynamics 365 | ||
Zendesk Suite | ||
Insightly | ||
HipChat (discontinued) | ||
Gainsight CS | ||
Jira Service Management | ||
Zoho CRM | ||
ServiceNow IT Service Management | ||
Talkdesk | ||
Genesys Multicloud CX (discontinued) | ||
Genesys Cloud CX |
Badges
Pundit- Sales Dialer
Pundit- VoIP
Pundit- Contact Center
Pundit- Workforce Management
Ratings and Reviews
| Product | Rating | Rating Date | Review Link |
|---|---|---|---|
| NiCE CXone Mpower | Jun 8, 2021 | Read Review | |
| Insightly | Jun 14, 2021 | ||
| Genesys Engage (formerly PureEngage) | Jun 14, 2021 | ||
| Zendesk Support Suite | Jun 14, 2021 | ||
| Jira Service Management (Jira Service Desk) | Jun 14, 2021 | ||
| Gainsight Customer Cloud | Jun 14, 2021 | ||
| ServiceNow IT Service Management | Jun 14, 2021 | ||
| Microsoft Dynamics 365 (formerly Microsoft Dynamics CRM) | Jun 14, 2021 | ||
| Talkdesk | Jun 14, 2021 | ||
| Zoho CRM | Jun 14, 2021 | ||
| Genesys Cloud (formerly PureCloud) | Jun 14, 2021 | ||
| HipChat (discontinued) | Jun 14, 2021 | ||
| Skype | Jun 3, 2021 | ||
| Microsoft Teams | Jun 3, 2021 | ||
| DPS Outlook Office | Jun 3, 2021 |