Vivian Silva
Vivian Silva
Member for 3 years
15 ratings & reviews completed
Average rating:
Reputation: 100
Title | Tecnica de Prevenção e Segurança |
---|---|
Job Type | Technician |
Department | Customer Service |
Company | Fis Global |
Industry | Telecommunications |
Size | 10,001+ employees |
Expertise
Product | Experience | Level of Expertise |
---|---|---|
NICE CXone | 1 year | |
Access Legal | 1 year | |
Microsoft Teams | 1 year | |
Skype | 1 year | |
Microsoft Dynamics 365 | ||
Zendesk Suite | ||
Insightly | ||
HipChat (discontinued) | ||
Gainsight CS | ||
Jira Service Management | ||
Zoho CRM | ||
ServiceNow IT Service Management | ||
Talkdesk | ||
Genesys Multicloud CX (discontinued) | ||
Genesys Cloud CX |
Badges
Pundit- Sales Dialer
Pundit- VoIP
Pundit- Contact Center
Pundit- Workforce Management
Ratings and Reviews
Product | Rating | Rating Date | Review Link |
---|---|---|---|
NICE CXone | Jun 8, 2021 | Read Review | |
Insightly | Jun 14, 2021 | ||
Genesys Engage (formerly PureEngage) | Jun 14, 2021 | ||
Zendesk Support Suite | Jun 14, 2021 | ||
Jira Service Management (Jira Service Desk) | Jun 14, 2021 | ||
Gainsight Customer Cloud | Jun 14, 2021 | ||
ServiceNow IT Service Management | Jun 14, 2021 | ||
Microsoft Dynamics 365 (formerly Microsoft Dynamics CRM) | Jun 14, 2021 | ||
Talkdesk | Jun 14, 2021 | ||
Zoho CRM | Jun 14, 2021 | ||
Genesys Cloud (formerly PureCloud) | Jun 14, 2021 | ||
HipChat (discontinued) | Jun 14, 2021 | ||
Skype | Jun 3, 2021 | ||
Microsoft Teams | Jun 3, 2021 | ||
DPS Outlook Office | Jun 3, 2021 |