What users are saying about
4 Ratings
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Top Rated
473 Ratings
4 Ratings
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Score 6.8 out of 100

Wrike

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Top Rated
473 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.4 out of 100

Likelihood to Recommend

10000ft

I think 10000ft is good for bare minimum project monitoring, we used it a large company because we didn't need to have exact numbers - it was just a rough idea to see where freelance resources were over burning. If, however you work a much smaller company and really need to know detailed information it's not as effective, there are many other software options that really allow for much closer and precise tracking. I would recommend 10000ft for companies that just need to monitor large freelance teams, track hours and higher level projects that are also monitored on other project management tools. It's a tool I would only use in conjunction with something else.
Anonymous | TrustRadius Reviewer

Wrike

Wrike
is undoubtedly a great platform having all the sufficient needs, but it has a
very tight budget. Still, I would recommend it to businesses because of the
powerful and solid features the platform possesses. Wrike
is a quite useful platform even though it is a little expensive. Still, if you
manage all your finances in an adequate way then this can help you in a lot of
tasks and prove to be quite fruitful in the long run.
Omer Yaqoob | TrustRadius Reviewer

Feature Rating Comparison

Project Management

10000ft
8.9
Wrike
7.7
Task Management
10000ft
8.0
Wrike
8.7
Resource Management
10000ft
10.0
Wrike
8.0
Gantt Charts
10000ft
10.0
Wrike
7.8
Scheduling
10000ft
10.0
Wrike
7.8
Workflow Automation
10000ft
8.0
Wrike
7.6
Team Collaboration
10000ft
10.0
Wrike
8.5
Support for Agile Methodology
10000ft
10.0
Wrike
7.6
Support for Waterfall Methodology
10000ft
10.0
Wrike
7.7
Document Management
10000ft
8.0
Wrike
7.1
Email integration
10000ft
8.0
Wrike
7.5
Mobile Access
10000ft
8.0
Wrike
7.7
Timesheet Tracking
10000ft
8.0
Wrike
7.5
Change request and Case Management
10000ft
8.0
Wrike
7.7
Budget and Expense Management
10000ft
8.0
Wrike
6.8

Professional Services Automation

10000ft
5.0
Wrike
7.5
Quotes/estimates
10000ft
6.0
Wrike
8.2
Invoicing
10000ft
2.0
Wrike
7.3
Project & financial reporting
10000ft
7.0
Wrike
7.0
Integration with accounting software
10000ft
Wrike
7.5

Pros

10000ft

  • Capacity planning/resource planning.
  • Operational forecast and bring it up in a very visual manner.
Nicolas Costa Ossa | TrustRadius Reviewer

Wrike

  • Wrike is very flexible and versatile. I have used many project management systems, and some have rigid requirements - such as needing a completion date. Wrike is customizable, so you can create the setup that works best for you. You can create custom workflows, request forms, folders, etc. - and the changes could be for your whole account, or just for a specific team/folder.
  • Wrike allows for many ways to view projects. It has kanban boards, gantt charts, calendars, lists, tables, reports, analytics, time logs, activity streams, etc. Most other tools I have used have some of these. But, everyone has their own view that they prefer to work from. In Wrike, all the projects and tasks can be managed from almost any view. In my experience, this increased adoption and efficiency as team members were comfortable using the view.
  • In Wrike, you can save filters, which makes managing projects much faster and easier.
Anonymous | TrustRadius Reviewer

Cons

10000ft

  • It's often confusing to use and find things, I sometimes find it to be a little counterintuitive as to where functions are (e.g. for tracking budgets and pulling reports).
  • When pulling a budget I always struggled to comb through the large amounts of data and time inputted. When I select a filter the page often wouldn't refresh or i'd forget to de-select a filter as it wasn't in an obvious place, which sometimes left me with pulling an incorrect budget.
  • The data is only as good as the people entering the time. Often with so many small tasks people would enter time incorrectly, in the wrong milestone or project. It lists all of your projects on one page, so it's not easy to enter it and there's a lot of room for error.
Anonymous | TrustRadius Reviewer

Wrike

  • If you have multiple mailboxes (i.e. - Shared mailbox) added to Outlook client, the add-in to create tasks doesn't function on the secondary mailboxes. You have to move/forward/copy the email to the primary mailbox in order to use the add-in.
  • There were frequent software updates (for desktop client) which meant we were constantly uninstalling the old client and installing the new client. Doing this meant that you have to "re-pin" the shortcut to your taskbar again (if you pinned previously).
  • I am not sure if Wrike is "intended" to be a Ticketing system for ITSM, but it works much better as a Project Management system rather than as a Ticketing system.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

10000ft

10000ft 4.0
Based on 1 answer
I think there's limited uses for the tool and much more comprehensive options out there for multiple tools in one. With more people working remotely, it's hard to just use email and face to face, in some ways you need to have a tool that's a fall back and a record of where you are + where you're going
Anonymous | TrustRadius Reviewer

Wrike

Wrike 8.8
Based on 56 answers
After implementing Wrike, it was immediately clear that the business could not return to a "before" state. Efficiency and collaboration improved tenfold, and the time spent on project management was fractioned. It enabled us to improve processes throughout the entire company, from sales and marketing, to design, to operations, and enabled the seamless integration of outside contractors which allowed us to scale easily to meet demand.
Andrea Hester | TrustRadius Reviewer

Usability

10000ft

No score
No answers yet
No answers on this topic

Wrike

Wrike 8.9
Based on 32 answers
Wrike was difficult to learn at first. But with videos, emails on tips and tricks, I've been able to adapt. However, it's been difficult to convince other departments to use the program as it can be a bit overwhelming at first. I don't know what the solution is, other than to keep using it. Perhaps a template as a start for newbies?
Alisha Aschmann | TrustRadius Reviewer

Reliability and Availability

10000ft

No score
No answers yet
No answers on this topic

Wrike

Wrike 9.1
Based on 18 answers
Over two years of (almost) daily usage without outages. Don't remember any errors. I give it 9 only because some Wrike plugins (for online document edit) are based on NPAPI architecture. These types of plugins are being phased out in new browsers, and NPAPI plugins are disabled by default in recent versions of Chrome so you have to do some browser adjustments when you switch browsers or move to another computer.
Cristi Radulian | TrustRadius Reviewer

Performance

10000ft

No score
No answers yet
No answers on this topic

Wrike

Wrike 8.2
Based on 10 answers
For the most part, Wrike works very well. Every so often, the Apple/Mac application can be slow to load. Sometimes it requires a refresh and it is working fine again. I have not figured out if it is the software or just a computer issue
Anonymous | TrustRadius Reviewer

Support Rating

10000ft

10000ft 10.0
Based on 2 answers
They have been super responsive every time we need them. We built ourselves some integrations with other internal systems, and whenever we needed clarification or help to complete said integrations, they were super responsive. They have a very technical background which makes it super easy to work with when you present to them technical challenges regarding integrations or the use of their API.
Nicolas Costa Ossa | TrustRadius Reviewer

Wrike

Wrike 8.7
Based on 92 answers
Wrike's customer support is top-notch! There are so many ways to get answers from Wrike - from their blog, videos online, community forum, contacting customer support. Whatever way you choose, you'll have an answer within 24 hours, often within just a few hours. I love my customer success manager because she meets with me via Zoom every quarter to show me new product updates, tips and tricks, and talk through any issues or wishes I have with the system. She then provides me with regular status updates on product suggestions I've made. It's awesome!
Stephanie A. Wilson, MBA | TrustRadius Reviewer

In-Person Training

10000ft

No score
No answers yet
No answers on this topic

Wrike

Wrike 8.2
Based on 2 answers
We initially had online training. A trainer took us through various training sessions where we learned about all of the tools Wrike provides. This alone allowed us to learn and set up the software and roll it out to our team. Later, a customer service rep stopped in for some one on one training which was extremely helpful.
Anonymous | TrustRadius Reviewer

Online Training

10000ft

No score
No answers yet
No answers on this topic

Wrike

Wrike 8.2
Based on 4 answers
Wrike does a great job of provide a breadth of videos for learning their program. This includes a 'getting started' sett of videos along with a collection of more in depth videos to assist more experienced users. Combined with their excellent chat support learning wrike is easy and it includes easy access to best practices.
John Hansknecht | TrustRadius Reviewer

Implementation Rating

10000ft

No score
No answers yet
No answers on this topic

Wrike

Wrike 8.3
Based on 21 answers
I think it's really about developing a relationship with your Wrike partners, in tandem with your key stakeholders. Once everyone is on the same page, it makes implementation easier. Also, make sure you put a LOT of thought into your Wrike Knowledgebase, clearly plan how you are going to support your users with the key information and answers they will ask
Sherrie Besecker | TrustRadius Reviewer

Alternatives Considered

10000ft

Although an interesting tool, compared to Basecamp or Workfront, 10000ft really struggles on the collaboration aspect of the tool. It's great for the bare minimum, recording hours and pulling a budget, but we also relied on email for collaboration and face to face meetings - which is no bad thing! Although for big companies and small projects it's nice to have everything all in one tool so there's less jumping and room for error. That would be my recommendation for any company evaluating it
Anonymous | TrustRadius Reviewer

Wrike

Please see the "Pros" that I gave Wrike. It's a very advanced, feature-rich, yet elegant piece of software that can grow with many companies as they complexify. Almost everything else that I use feels extremely limited and primitive by comparison, often slower and more buggy too.
Luke Flegg | TrustRadius Reviewer

Scalability

10000ft

No score
No answers yet
No answers on this topic

Wrike

Wrike 7.7
Based on 2 answers
Based on our experience, Wrike is very scalable. Our only issue is that you have to by seats (licenses) in certain increments. For example, when we started using Wrike we only needed 3 seats but we could not purchase any less than 5 so we were paying for 2 extra seats that weren't being used. We still currently have an extra seat open.
Anonymous | TrustRadius Reviewer

Return on Investment

10000ft

  • Accurate forecasting.
  • Source of truth.
Nicolas Costa Ossa | TrustRadius Reviewer

Wrike

  • Positive: Effectiveness - our department production level greatly increased once we implemented Wrike.
  • Positive: A decrease in stress/anxiety - by keeping everyone in the know, there were fewer concerns. Even when a project was running behind, it was easy for team members to see why and when it had been rescheduled for.
  • Negative: This is a stretch, but the only negative impact Wrike has had is the amount of time it does require to be a successful software tool. It's important to strike a balance between the number of hours used each week to keep everything up to date vs the hours spent on actual project development.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

10000ft

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

10000ft Editions & Modules

Additional Pricing Details

Wrike

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Wrike Editions & Modules

Edition
Wrike Free$0
Wrike Professional$492
Wrike EnterpriseRequest a quote
Wrike for MarketersRequest a quote
Wrike for Professional ServicesRequest a quote
Wrike Business$1244
  1. per 5 users/month
  2. per 5 users/month
Additional Pricing Details
Every premium plan begins with a 14-day trial period.

Rating Summary

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