What users are saying about
7 Ratings
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Top Rated
609 Ratings
7 Ratings
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Score 5 out of 100

Wrike

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Top Rated
609 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.5 out of 100

Feature Set Ratings

  • 10000ft ranks higher in 1 feature set: Project Management
  • Wrike ranks higher in 1 feature set: Professional Services Automation

Project Management

8.9

10000ft

89%
7.8

Wrike

78%
10000ft ranks higher in 13/14 features

Task Management

8.0
80%
2 Ratings
8.9
89%
231 Ratings

Resource Management

10.0
100%
2 Ratings
8.0
80%
196 Ratings

Gantt Charts

10.0
100%
2 Ratings
8.0
80%
199 Ratings

Scheduling

10.0
100%
2 Ratings
8.0
80%
214 Ratings

Workflow Automation

8.0
80%
2 Ratings
7.6
76%
191 Ratings

Team Collaboration

10.0
100%
2 Ratings
8.6
86%
228 Ratings

Support for Agile Methodology

10.0
100%
1 Rating
7.5
75%
132 Ratings

Support for Waterfall Methodology

10.0
100%
1 Rating
7.8
78%
117 Ratings

Document Management

8.0
80%
2 Ratings
6.9
69%
195 Ratings

Email integration

8.0
80%
2 Ratings
7.5
75%
192 Ratings

Mobile Access

8.0
80%
1 Rating
7.4
74%
194 Ratings

Timesheet Tracking

8.0
80%
2 Ratings
7.7
77%
111 Ratings

Change request and Case Management

8.0
80%
2 Ratings
7.7
77%
23 Ratings

Budget and Expense Management

8.0
80%
2 Ratings
6.9
69%
89 Ratings

Professional Services Automation

5.0

10000ft

50%
7.6

Wrike

76%
Wrike ranks higher in 4/4 features

Quotes/estimates

6.0
60%
1 Rating
8.2
82%
1 Rating

Invoicing

2.0
20%
1 Rating
7.3
73%
1 Rating

Project & financial reporting

7.0
70%
2 Ratings
7.3
73%
84 Ratings

Integration with accounting software

N/A
0 Ratings
7.5
75%
46 Ratings

Attribute Ratings

  • 10000ft is rated higher in 2 areas: Likelihood to Recommend, Support Rating
  • Wrike is rated higher in 1 area: Likelihood to Renew

Likelihood to Recommend

8.6

10000ft

86%
2 Ratings
8.5

Wrike

85%
265 Ratings

Likelihood to Renew

4.0

10000ft

40%
1 Rating
8.9

Wrike

89%
61 Ratings

Usability

10000ft

N/A
0 Ratings
8.8

Wrike

88%
32 Ratings

Availability

10000ft

N/A
0 Ratings
9.1

Wrike

91%
18 Ratings

Performance

10000ft

N/A
0 Ratings
8.2

Wrike

82%
10 Ratings

Support Rating

10.0

10000ft

100%
2 Ratings
8.8

Wrike

88%
94 Ratings

In-Person Training

10000ft

N/A
0 Ratings
8.2

Wrike

82%
2 Ratings

Online Training

10000ft

N/A
0 Ratings
8.5

Wrike

85%
5 Ratings

Implementation Rating

10000ft

N/A
0 Ratings
8.3

Wrike

83%
21 Ratings

Configurability

10000ft

N/A
0 Ratings
8.2

Wrike

82%
2 Ratings

Ease of integration

10000ft

N/A
0 Ratings
8.2

Wrike

82%
1 Rating

Product Scalability

10000ft

N/A
0 Ratings
7.7

Wrike

77%
2 Ratings

Vendor post-sale

10000ft

N/A
0 Ratings
9.1

Wrike

91%
1 Rating

Vendor pre-sale

10000ft

N/A
0 Ratings
8.2

Wrike

82%
1 Rating

Likelihood to Recommend

Artefact Product Group, LLC

I think 10000ft is good for bare minimum project monitoring, we used it a large company because we didn't need to have exact numbers - it was just a rough idea to see where freelance resources were over burning. If, however you work a much smaller company and really need to know detailed information it's not as effective, there are many other software options that really allow for much closer and precise tracking. I would recommend 10000ft for companies that just need to monitor large freelance teams, track hours and higher level projects that are also monitored on other project management tools. It's a tool I would only use in conjunction with something else.
Read full review

Wrike

Wrike is great! One piece that is really nice is the ability to customize the views - so if you have team members who want to see a spreadsheet of tasks (like Smartsheet), or someone who just wants a basic list (like Asana), or wants a Gantt chart, or kanban board (like Trello), or if they want to prioritize by dragging (like Jira) - Wrike does all of this. I don't think Wrike is as suited for dev teams as Jira, or if all your entire team wants is just a list of tasks. But for anything else, I would say Wrike is one of the best, if not the best, options.
Read full review

Pros

Artefact Product Group, LLC

  • Capacity planning/resource planning.
  • Operational forecast and bring it up in a very visual manner.
Read full review

Wrike

  • Task assigning to colleagues
  • Good overview about resources and resource management
  • All projects and tasks in one place - good overview for upper management and portfolio management
  • With a self-set-up workflow for tasks and projects, Wrike can be configured very well to the company processes
Read full review

Cons

Artefact Product Group, LLC

  • It's often confusing to use and find things, I sometimes find it to be a little counterintuitive as to where functions are (e.g. for tracking budgets and pulling reports).
  • When pulling a budget I always struggled to comb through the large amounts of data and time inputted. When I select a filter the page often wouldn't refresh or i'd forget to de-select a filter as it wasn't in an obvious place, which sometimes left me with pulling an incorrect budget.
  • The data is only as good as the people entering the time. Often with so many small tasks people would enter time incorrectly, in the wrong milestone or project. It lists all of your projects on one page, so it's not easy to enter it and there's a lot of room for error.
Read full review

Wrike

  • Navigating through the system with new features is awful. If you happen to miss the hundreds of updates, then you are at a loss for how to perform routine tasks.
  • Signed up for the course for Silver Certification and still is a nightmare to navigate- it messed up my login credentials, and I'm still not able to access the course.
Read full review

Pricing Details

10000ft

Starting Price

$0

Editions & Modules

10000ft editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Wrike

    Starting Price

    $49 per month

    Editions & Modules

    Wrike editions and modules pricing
    EditionModules
    Wrike Free$01
    Wrike Professional$492
    Wrike EnterpriseRequest a quote3
    Wrike for MarketersRequest a quote4
    Wrike for Professional ServicesRequest a quote5
    Wrike Business$1246

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Every premium plan begins with a 14-day trial period.

    Pricing

    Likelihood to Renew

    Artefact Product Group, LLC

    I think there's limited uses for the tool and much more comprehensive options out there for multiple tools in one. With more people working remotely, it's hard to just use email and face to face, in some ways you need to have a tool that's a fall back and a record of where you are + where you're going
    Read full review

    Wrike

    Wrike has been a perfect tool for us. We love every aspect of it. The product, the support, and the community are great! We actually are renewing this month and look forward to many, many years ahead. Wrike provides updates every week. There are improvements and new enhancements all the time. Just when you didn't think it could be better, a new enhancement is added!
    Read full review

    Usability

    Artefact Product Group, LLC

    No answers on this topic

    Wrike

    Wrike was difficult to learn at first. But with videos, emails on tips and tricks, I've been able to adapt. However, it's been difficult to convince other departments to use the program as it can be a bit overwhelming at first. I don't know what the solution is, other than to keep using it. Perhaps a template as a start for newbies?
    Read full review

    Reliability and Availability

    Artefact Product Group, LLC

    No answers on this topic

    Wrike

    Over two years of (almost) daily usage without outages. Don't remember any errors. I give it 9 only because some Wrike plugins (for online document edit) are based on NPAPI architecture. These types of plugins are being phased out in new browsers, and NPAPI plugins are disabled by default in recent versions of Chrome so you have to do some browser adjustments when you switch browsers or move to another computer.
    Read full review

    Performance

    Artefact Product Group, LLC

    No answers on this topic

    Wrike

    For the most part, Wrike works very well. Every so often, the Apple/Mac application can be slow to load. Sometimes it requires a refresh and it is working fine again. I have not figured out if it is the software or just a computer issue
    Read full review

    Support Rating

    Artefact Product Group, LLC

    They have been super responsive every time we need them. We built ourselves some integrations with other internal systems, and whenever we needed clarification or help to complete said integrations, they were super responsive. They have a very technical background which makes it super easy to work with when you present to them technical challenges regarding integrations or the use of their API.
    Read full review

    Wrike

    Wrike's customer support is top-notch! There are so many ways to get answers from Wrike - from their blog, videos online, community forum, contacting customer support. Whatever way you choose, you'll have an answer within 24 hours, often within just a few hours. I love my customer success manager because she meets with me via Zoom every quarter to show me new product updates, tips and tricks, and talk through any issues or wishes I have with the system. She then provides me with regular status updates on product suggestions I've made. It's awesome!
    Read full review

    In-Person Training

    Artefact Product Group, LLC

    No answers on this topic

    Wrike

    We initially had online training. A trainer took us through various training sessions where we learned about all of the tools Wrike provides. This alone allowed us to learn and set up the software and roll it out to our team. Later, a customer service rep stopped in for some one on one training which was extremely helpful.
    Read full review

    Online Training

    Artefact Product Group, LLC

    No answers on this topic

    Wrike

    I found the pace and ease of the training to be welcoming and effective. I was able to move at my own speed and identify areas of need. This along with the ability to actually utilize provided training accounts made me feel far more willing to learn and grow through trial and error.
    Read full review

    Implementation Rating

    Artefact Product Group, LLC

    No answers on this topic

    Wrike

    I think it's really about developing a relationship with your Wrike partners, in tandem with your key stakeholders. Once everyone is on the same page, it makes implementation easier. Also, make sure you put a LOT of thought into your Wrike Knowledgebase, clearly plan how you are going to support your users with the key information and answers they will ask
    Read full review

    Alternatives Considered

    Artefact Product Group, LLC

    Although an interesting tool, compared to Basecamp or Workfront, 10000ft really struggles on the collaboration aspect of the tool. It's great for the bare minimum, recording hours and pulling a budget, but we also relied on email for collaboration and face to face meetings - which is no bad thing! Although for big companies and small projects it's nice to have everything all in one tool so there's less jumping and room for error. That would be my recommendation for any company evaluating it
    Read full review

    Wrike

    Asana seemed pretty comparable to Wrike, and the decision ultimately came down to pricing. On the other hand, Monday has been something our team has been considering for a while, which would also be a cut in cost and significantly more simple (geared toward smaller teams). We're currently still using Wrike since we're in a year-long contract and because we now have a lot of internal infrastructure in Wrike.
    Read full review

    Scalability

    Artefact Product Group, LLC

    No answers on this topic

    Wrike

    Based on our experience, Wrike is very scalable. Our only issue is that you have to by seats (licenses) in certain increments. For example, when we started using Wrike we only needed 3 seats but we could not purchase any less than 5 so we were paying for 2 extra seats that weren't being used. We still currently have an extra seat open.
    Read full review

    Return on Investment

    Artefact Product Group, LLC

    • Accurate forecasting.
    • Source of truth.
    Read full review

    Wrike

    • Wrike has good reporting tools that let team leaders see at a glance what everyone on the team is working on and what the status of the project is.
    • The interactive Gantt chart is one of Wrike's best features. It has dynamic timelines that show an overview of the project's progress, including the full work scope and any dependencies. It also has a critical path analysis, can work on more than one project at once, and can import files from MS Project.
    • Two-factor authentication is a very important tool for online safety.
    Read full review

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