38 Ratings
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Score 6.5 out of 101
20 Ratings
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Score 8.7 out of 101

Likelihood to Recommend

123FormBuilder (formerly 123ContactForm)

Can I integrate this form easily into my website, blog, etc?
Bindesh Rach profile photo

FormAssembly

GREAT for anything SalesForce related. It just does really well on sales. We have 9 detailed, in-depth pages in our main form and it handles it like a boss. Easily hides questions and makes things conditional so nothing feels daunting to prospective customers. Honestly I can't think of many usage situations where it wouldn't make great sense, simply because it's so easy to customize on a per-business basis. Ours inherits the look from our WordPress site (nice) so it looks just like the rest of our website.
Nick Bencivenga profile photo

Feature Rating Comparison

Survey Format & Appearance

123FormBuilder (formerly 123ContactForm)
FormAssembly
8.2
Survey templates
123FormBuilder (formerly 123ContactForm)
FormAssembly
9.3
Themes
123FormBuilder (formerly 123ContactForm)
FormAssembly
7.6
Custom logo/branding
123FormBuilder (formerly 123ContactForm)
FormAssembly
7.8

Survey Content

123FormBuilder (formerly 123ContactForm)
FormAssembly
8.6
Changes to live survey
123FormBuilder (formerly 123ContactForm)
FormAssembly
8.8
Question design help
123FormBuilder (formerly 123ContactForm)
FormAssembly
8.0
Multiple question types
123FormBuilder (formerly 123ContactForm)
FormAssembly
9.0

Survey Logic

123FormBuilder (formerly 123ContactForm)
FormAssembly
9.2
Survey logic flexibility
123FormBuilder (formerly 123ContactForm)
FormAssembly
9.2

Survey Reporting & Analytics

123FormBuilder (formerly 123ContactForm)
FormAssembly
8.0
Response tracking
123FormBuilder (formerly 123ContactForm)
FormAssembly
9.0
Data export
123FormBuilder (formerly 123ContactForm)
FormAssembly
8.7
Standard reports
123FormBuilder (formerly 123ContactForm)
FormAssembly
7.8
Custom reports
123FormBuilder (formerly 123ContactForm)
FormAssembly
7.5
Analytics
123FormBuilder (formerly 123ContactForm)
FormAssembly
7.2

Survey Administration & Security

123FormBuilder (formerly 123ContactForm)
FormAssembly
8.3
Access controls
123FormBuilder (formerly 123ContactForm)
FormAssembly
7.9
Compliance
123FormBuilder (formerly 123ContactForm)
FormAssembly
8.8

Survey Distribution

123FormBuilder (formerly 123ContactForm)
FormAssembly
7.0
Vendor-offered crowdsourcing
123FormBuilder (formerly 123ContactForm)
FormAssembly
6.0
Respondent restrictions
123FormBuilder (formerly 123ContactForm)
FormAssembly
8.0

Pros

123FormBuilder (formerly 123ContactForm)

  • Lots of different types of fields
  • Easy to use
  • Free for limited number of fields
  • Integrates with many template type website builders
Bindesh Rach profile photo

FormAssembly

  • Salesforce Integration
  • Customizable logic for filling forms and pushing information to other places
  • Ability to embed into website
No photo available

Cons

123FormBuilder (formerly 123ContactForm)

  • More question types
  • More fields that are free
Bindesh Rach profile photo

FormAssembly

  • The price is a bit higher than other options.
Dale Gish profile photo

Likelihood to Renew

123FormBuilder (formerly 123ContactForm)

123FormBuilder (formerly 123ContactForm) 6.0
Based on 4 answers
Developed more permanent forms for my website that allow for data capture and analysis
Bindesh Rach profile photo

FormAssembly

FormAssembly 8.5
Based on 3 answers
One major point for us is our migration to a completely Microsoft infrastructure. IN addition to that, the afore mentioned need to ingest external data resources means that we do have our eyes open toward the landscape so that we can fill these needs. This in no way indicates a move away from FormAssembly: their support is first rate, and so far the product has always stood up to the tests we've put it through.
Tony Jackson profile photo

Usability

123FormBuilder (formerly 123ContactForm)

123FormBuilder (formerly 123ContactForm) 8.0
Based on 1 answer
Easy to install and quickly explain to others how to use
Justin Kofron profile photo

FormAssembly

No score
No answers yet
No answers on this topic

Reliability and Availability

123FormBuilder (formerly 123ContactForm)

123FormBuilder (formerly 123ContactForm) 8.0
Based on 1 answer
I did not encounter any blackout issues
Justin Kofron profile photo

FormAssembly

FormAssembly 10.0
Based on 1 answer
No answer on this topic is available.

Performance

123FormBuilder (formerly 123ContactForm)

123FormBuilder (formerly 123ContactForm) 9.0
Based on 1 answer
The interface was very good and easy to use. Everything loaded quickly and it was easy to integrate other products
Justin Kofron profile photo

FormAssembly

No score
No answers yet
No answers on this topic

Support

123FormBuilder (formerly 123ContactForm)

123FormBuilder (formerly 123ContactForm) 7.0
Based on 1 answer
Very neutral, did not have to use support a lot
Justin Kofron profile photo

FormAssembly

FormAssembly 10.0
Based on 1 answer
While it's not a true development package and misses some features like ingestion of external data for lists, etc... the product is fast, stable, easy to use, and will suit the needs of anyone needing online form functionality with SalesForce and other connectors available for your marketing needs.
Tony Jackson profile photo

Online Training

123FormBuilder (formerly 123ContactForm)

123FormBuilder (formerly 123ContactForm) 8.0
Based on 1 answer
I installed 123ContactForm myself and while I had some issues installing it I was able to visit their website and the troubleshooting information they provided in their faq section. They did offer other support if a user needed additional support, but I found the information provided on their website to be more than sufficient
Justin Kofron profile photo

FormAssembly

No score
No answers yet
No answers on this topic

Implementation

123FormBuilder (formerly 123ContactForm)

123FormBuilder (formerly 123ContactForm) 8.0
Based on 1 answer
123ContactForm was very easy to implement and the content provided by them supported the product very well and answered all of my questions
Justin Kofron profile photo

FormAssembly

No score
No answers yet
No answers on this topic

Alternatives Considered

123FormBuilder (formerly 123ContactForm)

I think functionality between 123FormBuilder and other options is quite similar, in most cases. Where I found 123FormBuilder to be a significant winner was with regard to ease of use, and overall UX. Robust, simple, accessible, effective, and customizable are the keywords I'd highlight that helped me choose 123FormBuilder with complete confidence. That's not to say the other options will fail you, but you surely can't go wrong with 123FormBuilder.
Brad Price profile photo

FormAssembly

FormAsssembly is the leader in Salesforce integrated forms. It is the most powerful, dependable,and has the best Salesforce integration.
Dale Gish profile photo

Scalability

123FormBuilder (formerly 123ContactForm)

123FormBuilder (formerly 123ContactForm) 7.0
Based on 1 answer
It was easy to install and I believe that would make it easy to use across several websites
Justin Kofron profile photo

FormAssembly

No score
No answers yet
No answers on this topic

Return on Investment

123FormBuilder (formerly 123ContactForm)

  • Faster lead conversion
  • Increased employee efficiency
  • Better customer service
Bindesh Rach profile photo

FormAssembly

  • FormAssembly allows staff to gather better data and not have to do so much manual entry. This allows staff to focus their energies on other mission critical items.
  • FormAssembly helps to improve data quality by reducing duplicates and enforcing data quality.
Dale Gish profile photo

Screenshots

FormAssembly

Pricing Details

123FormBuilder (formerly 123ContactForm)

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

123FormBuilder (formerly 123ContactForm) Editions & Modules

Edition
BasicFree
Gold$192
Platinum$393
Corporate$79/month4
  1. per Month; or $190 per Year
  2. per Month; or $390 per Year
  3. billed annually
Additional Pricing Details

FormAssembly

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

FormAssembly Editions & Modules

Additional Pricing Details

Add comparison