123FormBuilder vs. Jotform

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
123FormBuilder
Score 7.9 out of 10
N/A
123ContactForm is an online form and survey builder. Its drag and drop interface doesn't require coding skills, thus it can be used by both technical and non-technical people. The web forms can be integrated with various 3rd party apps and can be fully customized to match business or individual needs.
$14.95
per month
Jotform
Score 8.7 out of 10
N/A
Jotform Enterprise is a digital workspace productivity tool that provides a platform for organizations. The aim of Jotform Enterprise is to give companies an easy-to-navigate tool that makes reaching out to customers, collaborating with coworkers, and collecting e-signatures and data a more seamless process. Jotform Enterprise strives to enable companies to make data-driven decisions without compromising when it comes to quality and security. It doesn’t matter what type of…
$0
Pricing
123FormBuilderJotform
Editions & Modules
Gold
$19
per Month; or $190 per Year
Platinum
$39
per Month; or $390 per Year
Corporate
$79/month
billed annually
Basic
Free
Free
$0.00
Bronze
$34.00
Monthly
Silver
$39.00
Monthly
Gold
$99.00
Monthly
Enterprise
Custom
Offerings
Pricing Offerings
123FormBuilderJotform
Free Trial
NoYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
123FormBuilderJotform
Considered Both Products
123FormBuilder

No answer on this topic

Jotform
Chose Jotform
SurveyMonkey has a very limited number of questions that you can ask in a survey for the free version. As opposed to that, JotForm has unlimited questions, but it limits the number of forms that can be filled annually for free. Overall, it is definitely worth using the free …
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
123FormBuilderJotform
Survey Format & Appearance
Comparison of Survey Format & Appearance features of Product A and Product B
123FormBuilder
-
Ratings
Jotform
8.0
113 Ratings
3% above category average
Survey templates00 Ratings8.396 Ratings
Themes00 Ratings7.8102 Ratings
Custom logo/branding00 Ratings7.9106 Ratings
Survey Content
Comparison of Survey Content features of Product A and Product B
123FormBuilder
-
Ratings
Jotform
8.4
108 Ratings
2% below category average
Changes to live survey00 Ratings8.689 Ratings
Question design help00 Ratings8.089 Ratings
Multiple question types00 Ratings8.6106 Ratings
Survey Logic
Comparison of Survey Logic features of Product A and Product B
123FormBuilder
-
Ratings
Jotform
8.0
89 Ratings
4% below category average
Survey logic flexibility00 Ratings8.089 Ratings
Survey Reporting & Analytics
Comparison of Survey Reporting & Analytics features of Product A and Product B
123FormBuilder
-
Ratings
Jotform
8.4
110 Ratings
2% above category average
Response tracking00 Ratings8.6103 Ratings
Data export00 Ratings8.8104 Ratings
Standard reports00 Ratings8.593 Ratings
Custom reports00 Ratings8.387 Ratings
Analytics00 Ratings8.081 Ratings
Survey Administration & Security
Comparison of Survey Administration & Security features of Product A and Product B
123FormBuilder
-
Ratings
Jotform
8.1
89 Ratings
3% below category average
Access controls00 Ratings7.885 Ratings
Compliance00 Ratings8.481 Ratings
Survey Distribution
Comparison of Survey Distribution features of Product A and Product B
123FormBuilder
-
Ratings
Jotform
7.5
65 Ratings
7% below category average
Vendor-offered crowdsourcing00 Ratings7.450 Ratings
Respondent restrictions00 Ratings7.765 Ratings
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123FormBuilderJotform
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User Ratings
123FormBuilderJotform
Likelihood to Recommend
1.0
(8 ratings)
8.5
(133 ratings)
Likelihood to Renew
6.0
(4 ratings)
8.1
(6 ratings)
Usability
8.0
(1 ratings)
8.8
(93 ratings)
Availability
8.0
(1 ratings)
-
(0 ratings)
Performance
9.0
(1 ratings)
-
(0 ratings)
Support Rating
7.0
(1 ratings)
8.0
(81 ratings)
Online Training
8.0
(1 ratings)
-
(0 ratings)
Implementation Rating
8.0
(1 ratings)
8.2
(3 ratings)
Configurability
9.0
(1 ratings)
-
(0 ratings)
Ease of integration
9.0
(1 ratings)
9.1
(1 ratings)
Product Scalability
7.0
(1 ratings)
-
(0 ratings)
Vendor post-sale
8.0
(1 ratings)
-
(0 ratings)
Vendor pre-sale
8.0
(1 ratings)
-
(0 ratings)
User Testimonials
123FormBuilderJotform
Likelihood to Recommend
123FormBuilder
If you have a lot of customer interaction with your site, where you need to collected specific, targeted, situational data, 123FormBuilder is an absolute winner. If your site is more information and perhaps leads to a software platform or other product or service, 123FormBuilder might prove unnecessarily robust for you. Something simpler and cheaper might make more sense for you. But in most cases where you're seeking to collect information from customers, I'd happily recommend 123FormBuilder.
Read full review
Jotform
I like that it easily captures the data we need. There are calculator options, so it's best for our petty cash or overtime request, and the date options are best for our leave applications.
It has more features than Google or Microsoft Forms, which could make it a bit more complicated for those who have gotten used to the simplicity of both Google or Microsoft.
Read full review
Pros
123FormBuilder
  • Ease of constructing a form with requisite inputs
  • Customizable look and feel options based on varying requirements in our case
  • Logic based branching & validation
Read full review
Jotform
  • Gathers information on my clients
  • Gathers and organizes information on my prospects
  • Enables my Team to use the form I create as a Template so they don't have to re-create it which saves them valuable time.
  • Educates clients about the benefit of supplementation
  • Educates my prospects
Read full review
Cons
123FormBuilder
  • Some employees are intimidated at first. After all, it is html.
  • There is so much functionality that it can be easy for novices to get lost.
  • Will there be more payment flexibility? parents use more of the bank to person payment options.
Read full review
Jotform
  • I understand that jotform is a business but I wish you had a little higher capacity limits on the free version
  • The paid versions are a little pricey. Would be great if it was not a reoccurring monthly charge but rather a one time fee for the paid versions.
  • I wish i could get notification emails sent to more that one email address on the free version
Read full review
Likelihood to Renew
123FormBuilder
I like the product, but I am no longer in control of the project where this product was being used. However, I would definitely use 123ContactForm on future products
Read full review
Jotform
I need this software to run my business, it's built around it.
Read full review
Usability
123FormBuilder
Easy to install and quickly explain to others how to use
Read full review
Jotform
As a seasoned user who relies on seamless online forms for a multitude of purposes, I can confidently attest that JotForm has not only simplified the form creation process but has also elevated it to new heights.JotForm's interface is a masterpiece of intuitive design. Even if you're a newcomer to the world of online form creation, the platform's user-friendly layout will have you crafting professional-grade forms in no time.
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Reliability and Availability
123FormBuilder
I did not encounter any blackout issues
Read full review
Jotform
No answers on this topic
Performance
123FormBuilder
The interface was very good and easy to use. Everything loaded quickly and it was easy to integrate other products
Read full review
Jotform
No answers on this topic
Support Rating
123FormBuilder
Very neutral, did not have to use support a lot
Read full review
Jotform
I honestly have not used the support feature with Jotform. From what I can see when I look information up, everything I want to do something that I can't figure out myself it seems to not be a possible solution or edit that Jotform is currently capable of.
Read full review
Online Training
123FormBuilder
I installed 123ContactForm myself and while I had some issues installing it I was able to visit their website and the troubleshooting information they provided in their faq section. They did offer other support if a user needed additional support, but I found the information provided on their website to be more than sufficient
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Jotform
No answers on this topic
Implementation Rating
123FormBuilder
123ContactForm was very easy to implement and the content provided by them supported the product very well and answered all of my questions
Read full review
Jotform
the most valuable things that Jotform give free trial, so the resistant users can get the experiences of the easiness and more handling to the digital things
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Alternatives Considered
123FormBuilder
Compared to JotForm or Woofoo, 123ContactForm offers a much better interface and better flexibility than the other tools. I have used JotForm only to get stumped by their inability to push the limits of the form. As for Woofoo, the level of ease of use in terms of their interface leaves much to be desired. Any updates made to their form was down using a WYSIWYG, where with 123ContactForm you can make the updates while building the form
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Jotform
Typeform is better hands down [in my opinion]. It's not even a comparison as [I feel] JotForm doesn't work properly and [from my experience I think] their support is very problematic. I would suggest using Typeform or using GravityForms as an alternative to JotForm. Whatever you do, [I feel you shouldn't] depend on JotForm for something that is important to your business or research project.
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Scalability
123FormBuilder
It was easy to install and I believe that would make it easy to use across several websites
Read full review
Jotform
No answers on this topic
Return on Investment
123FormBuilder
  • 123ContactForm has been positive for my business. It has saved us money because we did not require any development I was able to do this myself.
Read full review
Jotform
  • It saved me time. Within minutes I was able to create and share forms to collect demographic data.
  • While struggling to use another software, I thought of Jotform and it was able to assist me with collating the data I had to confirm results previously obtained.
  • I could not easily identify what new information was provided in a resubmission by a respondent.
Read full review
ScreenShots

123FormBuilder Screenshots

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Jotform Screenshots

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