42 Ratings
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Top Rated
2386 Ratings
42 Ratings
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Score 9.5 out of 100

Mailchimp

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Top Rated
2386 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.1 out of 100

Feature Set Ratings

    Email & Online Marketing

    123FormBuilder

    Feature Set Not Supported
    N/A
    8.1

    Mailchimp

    81%
    Mailchimp ranks higher in 9/9 features

    WYSIWYG email editor

    N/A
    0 Ratings
    8.2
    82%
    385 Ratings

    Dynamic content

    N/A
    0 Ratings
    7.8
    78%
    370 Ratings

    Ability to test dynamic content

    N/A
    0 Ratings
    8.0
    80%
    357 Ratings

    Landing pages

    N/A
    0 Ratings
    7.8
    78%
    285 Ratings

    A/B testing

    N/A
    0 Ratings
    8.1
    81%
    317 Ratings

    Mobile optimization

    N/A
    0 Ratings
    8.2
    82%
    382 Ratings

    Email deliverability reporting

    N/A
    0 Ratings
    8.5
    85%
    621 Ratings

    List management

    N/A
    0 Ratings
    8.1
    81%
    404 Ratings

    Triggered drip sequences

    N/A
    0 Ratings
    7.8
    78%
    283 Ratings

    Lead Management

    123FormBuilder

    Feature Set Not Supported
    N/A
    9.1

    Mailchimp

    91%
    Mailchimp ranks higher in 4/4 features

    Lead nurturing

    N/A
    0 Ratings
    6.2
    62%
    2 Ratings

    Lead scoring and grading

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Data quality management

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Automated sales alerts and tasks

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Campaign Management

    123FormBuilder

    Feature Set Not Supported
    N/A
    10.0

    Mailchimp

    100%
    Mailchimp ranks higher in 2/2 features

    Calendaring

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Event/webinar marketing

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Social Media Marketing

    123FormBuilder

    Feature Set Not Supported
    N/A
    10.0

    Mailchimp

    100%
    Mailchimp ranks higher in 2/2 features

    Social sharing and campaigns

    N/A
    0 Ratings
    10.0
    100%
    2 Ratings

    Social profile integration

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Reporting & Analytics

    123FormBuilder

    Feature Set Not Supported
    N/A
    7.6

    Mailchimp

    76%
    Mailchimp ranks higher in 3/3 features

    Dashboards

    N/A
    0 Ratings
    7.6
    76%
    62 Ratings

    Standard reports

    N/A
    0 Ratings
    8.1
    81%
    399 Ratings

    Custom reports

    N/A
    0 Ratings
    7.2
    72%
    40 Ratings

    Platform & Infrastructure

    123FormBuilder

    Feature Set Not Supported
    N/A
    8.1

    Mailchimp

    81%
    Mailchimp ranks higher in 6/6 features

    API

    N/A
    0 Ratings
    8.7
    87%
    2 Ratings

    Role-based workflow & approvals

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Customizability

    N/A
    0 Ratings
    5.6
    56%
    2 Ratings

    Integration with Salesforce.com

    N/A
    0 Ratings
    8.1
    81%
    2 Ratings

    Integration with Microsoft Dynamics CRM

    N/A
    0 Ratings
    8.1
    81%
    2 Ratings

    Integration with SugarCRM

    N/A
    0 Ratings
    8.1
    81%
    2 Ratings

    Attribute Ratings

    • 123FormBuilder is rated higher in 1 area: Likelihood to Recommend
    • Mailchimp is rated higher in 10 areas: Likelihood to Renew, Usability, Availability, Performance, Support Rating, Implementation Rating, Configurability, Product Scalability, Vendor post-sale, Vendor pre-sale
    • 123FormBuilder and Mailchimp are tied in 1 area: Ease of integration

    Likelihood to Recommend

    9.0

    123FormBuilder

    90%
    8 Ratings
    8.2

    Mailchimp

    82%
    437 Ratings

    Likelihood to Renew

    6.0

    123FormBuilder

    60%
    4 Ratings
    8.3

    Mailchimp

    83%
    49 Ratings

    Usability

    8.0

    123FormBuilder

    80%
    1 Rating
    8.4

    Mailchimp

    84%
    326 Ratings

    Availability

    8.0

    123FormBuilder

    80%
    2 Ratings
    10.0

    Mailchimp

    100%
    8 Ratings

    Performance

    9.0

    123FormBuilder

    90%
    2 Ratings
    10.0

    Mailchimp

    100%
    10 Ratings

    Support Rating

    7.0

    123FormBuilder

    70%
    2 Ratings
    10.0

    Mailchimp

    100%
    16 Ratings

    Online Training

    8.0

    123FormBuilder

    80%
    1 Rating

    Mailchimp

    N/A
    0 Ratings

    Implementation Rating

    8.0

    123FormBuilder

    80%
    2 Ratings
    8.8

    Mailchimp

    88%
    40 Ratings

    Configurability

    9.0

    123FormBuilder

    90%
    1 Rating
    10.0

    Mailchimp

    100%
    1 Rating

    Ease of integration

    9.0

    123FormBuilder

    90%
    1 Rating
    9.0

    Mailchimp

    90%
    3 Ratings

    Product Scalability

    7.0

    123FormBuilder

    70%
    1 Rating
    9.3

    Mailchimp

    93%
    4 Ratings

    Vendor post-sale

    8.0

    123FormBuilder

    80%
    1 Rating
    10.0

    Mailchimp

    100%
    1 Rating

    Vendor pre-sale

    8.0

    123FormBuilder

    80%
    1 Rating
    10.0

    Mailchimp

    100%
    1 Rating

    Likelihood to Recommend

    123FormBuilder

    123FormBuilder is perfect for creating many different types of forms from questionnaires to surveys and more! I’ve never had an issue finding what I needed because they have an endless amount of options to design and brand whatever type of form your business needs! However, there is a learning curve (due to the many different options) so it can be overwhelming, and the outdated look doesn’t help. Also, the price point is a bit high at over $20 a month but if you can afford to pay this then it will definitely have you covered on anything and everything you’ll ever need to create endless beautiful and professional forms
    Read full review

    Mailchimp

    I have already recommended Mailchimp multiple times to clients and friends because of its ease of use and great feature set, especially considering the reasonable price. There are also some nice integrations to make things work seamlessly between other products and online services. Mailchimp has become my 'go-to' email marketing system.
    Read full review

    Pros

    123FormBuilder

    • Customizability, particularly with regard to matching website design. This helped things look slick, rather than out of place. The site was seamless with these form additions.
    • Easy UX - not only was I able to work my way through the software easily in no time at all, it was also easy to hand off to others, knowing that it was always a step-by-step process.
    • All the bases were covered - when it came to form creation and data collection, they had fields for everything you could think of, as well as the customizability to add what you needed, where, and when.
    Read full review

    Mailchimp

    • Super easy integration to Pipedrive via Zapier, and I'm guessing it integrates seamlessly with hundreds of other CRMs.
    • Intuitive UI when designing the email templates, you don't have to be a designer to use the templates that Mailchimp provides (although using a graphic designer to create newsletters etc. is always a good idea IMO...)
    • Simple functionality when it comes to creating an email marketing funnel - no redundant complications that make your life harder when building the funnel
    Read full review

    Cons

    123FormBuilder

    • One-off payment integration requires a higher subscription
    • Storage is not commensurate with pricing
    • Not exactly a strong negative, but could work on pricing it better for non-US markets
    Read full review

    Mailchimp

    • Not a fan of some of the font choices, it would be nice to have more.
    • How campaigns are organized I would like to see this organized differently so older campaigns are easier to find if you need to refer back to an old one.
    • It would be nice if the reporting gave a little more info on if your email performance with not just open rates but clicks, etc.
    Read full review

    Pricing Details

    123FormBuilder

    Starting Price

    $14.95 per month

    Editions & Modules

    123FormBuilder editions and modules pricing
    EditionModules
    BasicFree1
    Gold$192
    Platinum$393
    Corporate$79/month4

    Footnotes

    1. none
    2. per Month; or $190 per Year
    3. per Month; or $390 per Year
    4. billed annually

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Mailchimp

    Starting Price

    $10 per month

    Editions & Modules

    Mailchimp editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Pricing Info

      Likelihood to Renew

      123FormBuilder

      I like the product, but I am no longer in control of the project where this product was being used. However, I would definitely use 123ContactForm on future products
      Read full review

      Mailchimp

      We've had Mailchimp for about ten years, I want to say. I started with the company about four years ago, and I don't see us ever diverting to another source. It's easy for us to use, and we have all our clients already built into the database. I imagine we'll use them for as long as we have the company.
      Read full review

      Usability

      123FormBuilder

      Easy to install and quickly explain to others how to use
      Read full review

      Mailchimp

      In terms of usability of Mailchimp, it is pretty straightforward. We need to select the email template, upload contacts, and send the email. The best part is the post email analytics which helps us understand in detail the click rate, open rate, and other parameters to understand our customers better.
      Read full review

      Reliability and Availability

      123FormBuilder

      I did not encounter any blackout issues
      Read full review

      Mailchimp

      I have, in the 4+ years that I've used Mailchimp, never seen an issue that restricted the use of their software/tools. I don't know of a single time when they're system crashed or went down. I could be wrong, but I honestly haven't experienced any issues with outages, errors or unplanned downtime
      Read full review

      Performance

      123FormBuilder

      The interface was very good and easy to use. Everything loaded quickly and it was easy to integrate other products
      Read full review

      Mailchimp

      I haven't noticed any slow speeds from Mailchimp or their tools. I think the landing pages load quickly and look nice. The email reports and editing operates smoothly and doesn't take time to load. Additionally, when I use Mailchimp in conjunction with Zapier + Hubspot I don't notice any drag between any of these tools
      Read full review

      Support Rating

      123FormBuilder

      Very neutral, did not have to use support a lot
      Read full review

      Mailchimp

      Website tools were easy to use and understand so a novice can easily meet or exceed their client's expectations! Loved that we were able to totally customize so that the e-mail we created conveyed our client's overall messaging consistent with their branding! Client love that we can provide turnkey services to support their sales and marketing teams!
      Read full review

      Online Training

      123FormBuilder

      I installed 123ContactForm myself and while I had some issues installing it I was able to visit their website and the troubleshooting information they provided in their faq section. They did offer other support if a user needed additional support, but I found the information provided on their website to be more than sufficient
      Read full review

      Mailchimp

      No answers on this topic

      Implementation Rating

      123FormBuilder

      123ContactForm was very easy to implement and the content provided by them supported the product very well and answered all of my questions
      Read full review

      Mailchimp

      It's pretty easy to get up and running! There's a slight learning curve on a few things, but once you find where everything is located, you can import your list and send your first email. It really makes our clients feel great to see how quickly they can get that first email out.
      Read full review

      Alternatives Considered

      123FormBuilder

      Compared to JotForm or Woofoo, 123ContactForm offers a much better interface and better flexibility than the other tools. I have used JotForm only to get stumped by their inability to push the limits of the form. As for Woofoo, the level of ease of use in terms of their interface leaves much to be desired. Any updates made to their form was down using a WYSIWYG, where with 123ContactForm you can make the updates while building the form
      Read full review

      Mailchimp

      Used a few other platforms that perform the same tasks as Mailchimp. These platforms, while are much more robust than Mailchimp, have a much steeper learning curve. Yesmail and Adobe Campaign have alot more to offer that would work great for teams that need more automation and deeper reporting on automated emails. I recommend Mailchimp for teams that are in the "crawl" or "walk" engagement vs using others for the "Run" phases.
      Read full review

      Scalability

      123FormBuilder

      It was easy to install and I believe that would make it easy to use across several websites
      Read full review

      Mailchimp

      Mailchimp over the years I've used it has grown in leaps and bounds. They have added so many additional features than were previously available. They are truly an all-in-one marketing platform now. If you're a small operation and just want to add email to your marketing efforts, they're there for you. If you're a larger operation and want to start sending postcard advertisements, they can do that. If you'd good with that and want to kick up your marketing by going social, you can do that on their platform. They are truly able to be as small as you need, but also get quite large in whatever it is you'd like to do through their system.
      Read full review

      Return on Investment

      123FormBuilder

      • 123ContactForm has been positive for my business. It has saved us money because we did not require any development I was able to do this myself.
      Read full review

      Mailchimp

      • Email marketing for specialized e-commerce applications is a good fit for this application.
      • Provide demographically-based insights and reports to assist you to understand how your customers are responding.
      • We need to overhaul the user interface and rewrite nearly the whole template from scratch.
      Read full review

      Screenshots

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