123FormBuilder (formerly 123ContactForm) vs Mailchimp | TrustRadius

What users are saying about

Score 8.4 out of 10

Based on 42 reviews and ratings

Score 8.3 out of 10

Based on 2107 reviews and ratings

Feature Rating Comparison

123FormBuilder (formerly 123ContactForm)

Mailchimp

WYSIWYG email editor

Dynamic content

Ability to test dynamic content

Landing pages

A/B testing

Mobile optimization

Email deliverability reporting

List management

Triggered drip sequences

123FormBuilder (formerly 123ContactForm)

Mailchimp

Lead nurturing

Lead scoring and grading

Data quality management

Automated sales alerts and tasks

123FormBuilder (formerly 123ContactForm)

Mailchimp

Calendaring

Event/webinar marketing

123FormBuilder (formerly 123ContactForm)

Mailchimp

Social sharing and campaigns

Social profile integration

123FormBuilder (formerly 123ContactForm)

Mailchimp

Dashboards

Standard reports

Custom reports

123FormBuilder (formerly 123ContactForm)

Mailchimp

API

Role-based workflow & approvals

Customizability

Integration with Salesforce.com

Integration with Microsoft Dynamics CRM

Integration with SugarCRM

Pros

Customizability, particularly with regard to matching website design. This helped things look slick, rather than out of place. The site was seamless with these form additions.
Easy UX - not only was I able to work my way through the software easily in no time at all, it was also easy to hand off to others, knowing that it was always a step-by-step process.
All the bases were covered - when it came to form creation and data collection, they had fields for everything you could think of, as well as the customizability to add what you needed, where, and when.

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HR Manager

ActivTrak.comComputer Software, 11-50 employees

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Mailchimp makes it easy to insert personalization to your email.
The Mailchimp user interface is intuitive making it easy to set up your first email with great drag-and-drop options, previews, and HTML review.
The Mailchimp address list tool allows you to sort and filter your lists for targeted messages.

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Owner

HDesignsHigher Education, 5001-10,000 employees

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Cons

One-off payment integration requires a higher subscription
Storage is not commensurate with pricing
Not exactly a strong negative, but could work on pricing it better for non-US markets

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Principal Consultant

Evolution PartnersManagement Consulting, 51-200 employees

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The only limitation is that Mailchimp is getting expensive day by day. Its price is rising day by day.
However it contains variety of features for helping users. Honestly I like all its aspects.
It is helping us in all ways. I never come across any restriction while using Mailchimp. I haven't seen any negative thing to enlist here.

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Program Manager

HDRDesign, 5001-10,000 employees

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Likelihood to Renew

123FormBuilder (formerly 123ContactForm) 6.0

Based on 4 answers

I like the product, but I am no longer in control of the project where this product was being used. However, I would definitely use 123ContactForm on future products

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SEO Specialist

Sq1Marketing and Advertising, 51-200 employees

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Mailchimp 9.4

Based on 49 answers

Love the product! Easy to use -create fabulous e-mails for our clients which met their needs! Enjoyed using the tools and creating a report for the sales and marketing teams that we work for which helped sharpen their focus and increase their revenue!

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Owner

Patterson-Robbins and Company LLCMarket Research, 1-10 employees

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Usability

123FormBuilder (formerly 123ContactForm) 8.0

Based on 1 answer

Easy to install and quickly explain to others how to use

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SEO Specialist

Sq1Marketing and Advertising, 51-200 employees

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Mailchimp 8.6

Based on 238 answers

Using Mailchimp turned out to be one of the most beneficial experiences for our career focused on advertising management, with all the capabilities that come with running a stable campaign that can adapt to different customer situations, with an incredible ease of use and that is simple to identify.

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Richard Delgado

Immigration Attorney

MLWLAWYERLegal Services, 201-500 employees

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Reliability and Availability

123FormBuilder (formerly 123ContactForm) 8.0

Based on 1 answer

I did not encounter any blackout issues

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SEO Specialist

Sq1Marketing and Advertising, 51-200 employees

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Mailchimp 10.0

Based on 8 answers

I have, in the 4+ years that I've used Mailchimp, never seen an issue that restricted the use of their software/tools. I don't know of a single time when they're system crashed or went down. I could be wrong, but I honestly haven't experienced any issues with outages, errors or unplanned downtime

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Risk Manager, and Insurance Agent

Hummel and Plum Insurance Agency Inc.Insurance, 11-50 employees

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Performance

123FormBuilder (formerly 123ContactForm) 9.0

Based on 1 answer

The interface was very good and easy to use. Everything loaded quickly and it was easy to integrate other products

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SEO Specialist

Sq1Marketing and Advertising, 51-200 employees

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Mailchimp 10.0

Based on 10 answers

I haven't noticed any slow speeds from Mailchimp or their tools. I think the landing pages load quickly and look nice. The email reports and editing operates smoothly and doesn't take time to load. Additionally, when I use Mailchimp in conjunction with Zapier + Hubspot I don't notice any drag between any of these tools

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Risk Manager, and Insurance Agent

Hummel and Plum Insurance Agency Inc.Insurance, 11-50 employees

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Support Rating

123FormBuilder (formerly 123ContactForm) 7.0

Based on 1 answer

Very neutral, did not have to use support a lot

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SEO Specialist

Sq1Marketing and Advertising, 51-200 employees

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Mailchimp 10.0

Based on 16 answers

The customer support clients really know about their tool and they were able to help my with all of my questions and problems, which over the years were quite a few. They're even motivated enough to drop a funny line here and there which perfectly matches their corporate language on the website.

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Head of Design

RaceChip Chiptuning GmbH & Co. KGAutomotive, 51-200 employees

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Online Training

123FormBuilder (formerly 123ContactForm) 8.0

Based on 1 answer

I installed 123ContactForm myself and while I had some issues installing it I was able to visit their website and the troubleshooting information they provided in their faq section. They did offer other support if a user needed additional support, but I found the information provided on their website to be more than sufficient

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SEO Specialist

Sq1Marketing and Advertising, 51-200 employees

View all 1 answers on this topic

No score

No answers yet

No answers on this topic

Implementation Rating

123FormBuilder (formerly 123ContactForm) 8.0

Based on 1 answer

123ContactForm was very easy to implement and the content provided by them supported the product very well and answered all of my questions

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SEO Specialist

Sq1Marketing and Advertising, 51-200 employees

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Mailchimp 8.8

Based on 40 answers

It's pretty easy to get up and running! There's a slight learning curve on a few things, but once you find where everything is located, you can import your list and send your first email. It really makes our clients feel great to see how quickly they can get that first email out.

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Digital Marketing Specialist

Thoughtprocess InteractiveInternet, 11-50 employees

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Alternatives Considered

Compared to JotForm or Woofoo, 123ContactForm offers a much better interface and better flexibility than the other tools. I have used JotForm only to get stumped by their inability to push the limits of the form. As for Woofoo, the level of ease of use in terms of their interface leaves much to be desired. Any updates made to their form was down using a WYSIWYG, where with 123ContactForm you can make the updates while building the form

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Verified User

Analyst in Information Technology

Wholesale Company, 201-500 employees

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I select Mailchimp over MailerLite because Mailchimp provides the best and effective support and service. They provide a great deliverability rate than MailerLite. Mailchimp's report and analysis features are very good and easy to understand. Their design testing feature before making the campaign live is very better than MailerLite. Their editor is very powerful and provides very great attractive template designs.

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Preet Chovatiya

Internet Marketing Manager

AdmannMarketing & Advertising, 1-10 employees

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Scalability

123FormBuilder (formerly 123ContactForm) 7.0

Based on 1 answer

It was easy to install and I believe that would make it easy to use across several websites

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SEO Specialist

Sq1Marketing and Advertising, 51-200 employees

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Mailchimp 9.3

Based on 4 answers

Mailchimp over the years I've used it has grown in leaps and bounds. They have added so many additional features than were previously available. They are truly an all-in-one marketing platform now.If you're a small operation and just want to add email to your marketing efforts, they're there for you. If you're a larger operation and want to start sending postcard advertisements, they can do that. If you'd good with that and want to kick up your marketing by going social, you can do that on their platform. They are truly able to be as small as you need, but also get quite large in whatever it is you'd like to do through their system.

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Risk Manager, and Insurance Agent

Hummel and Plum Insurance Agency Inc.Insurance, 11-50 employees

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Return on Investment

123ContactForm has been positive for my business. It has saved us money because we did not require any development I was able to do this myself.

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Brendan Farrugia

Director and Founder

tmdigital Aus Pty LtdMarketing and Advertising, 1-10 employees

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We managed to get many more users for all our campaigns. Thanks to the creation of registration forms for all our campaigns, we made it possible for customers to access faster and to complete the subscription more easily.
We optimize the analysis process of advertising campaigns. Previously, we carried out the analyzes in a more complex way, since we used software that did not provide us with exact information about the results of our campaigns, however, after the arrival of Mailchimp everything changed in a positive way, this platform gave us exact and specific details especially the progress that each campaign had.
We managed to save more time in the creation of advertising campaigns. Previously we spent hours and hours designing a campaign for our clients, but this all changed thanks to the "drag and drop" system that MailChimp offered us.

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Marketing Director

GAL Real EstateReal Estate, 1001-5000 employees

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Screenshots

See All (6) 123FormBuilder (formerly 123ContactForm) Screenshots

See All (6) Mailchimp Screenshots

Pricing Details

General

Free Trial

—

Free/Freemium Version

Yes

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

123FormBuilder (formerly 123ContactForm) Editions & Modules

Edition

Basic	Free
Gold	$19²
Platinum	$39³
Corporate	$79/month⁴

per Month; or $190 per Year
per Month; or $390 per Year
billed annually

Additional Pricing Details

—

General

Free Trial

Yes

Free/Freemium Version

Yes

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Mailchimp Editions & Modules

—

Additional Pricing Details

—

Rating Summary

123FormBuilder (formerly 123ContactForm)

Mailchimp

123FormBuilder (formerly 123ContactForm)

Mailchimp

123FormBuilder (formerly 123ContactForm)

Mailchimp

123FormBuilder (formerly 123ContactForm)

Mailchimp

123FormBuilder (formerly 123ContactForm)

Mailchimp

123FormBuilder (formerly 123ContactForm)

Mailchimp

123FormBuilder (formerly 123ContactForm)

Mailchimp

123FormBuilder (formerly 123ContactForm)

Mailchimp

123FormBuilder (formerly 123ContactForm)

Mailchimp

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