123FormBuilder (formerly 123ContactForm)

36 Ratings
Score 6.8 out of 101

Typeform

Top Rated
48 Ratings
Score 8.8 out of 101

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Likelihood to Recommend

123FormBuilder (formerly 123ContactForm)

If you have a lot of customer interaction with your site, where you need to collected specific, targeted, situational data, 123FormBuilder is an absolute winner. If your site is more information and perhaps leads to a software platform or other product or service, 123FormBuilder might prove unnecessarily robust for you. Something simpler and cheaper might make more sense for you. But in most cases where you're seeking to collect information from customers, I'd happily recommend 123FormBuilder.
Brad Price profile photo

Typeform

Typeform is suited perfectly for B2C-style, stand-alone surveys or questionnaires. It's suited perfectly for people who want a beautiful form but don't need it to exactly match their brand or existing website.It's not as appropriate for large B2B surveys, forms that require you to reference past answers in later questions, or forms that are meant to resemble paper forms.
Ben McClure profile photo

Feature Rating Comparison

Survey Format & Appearance

123FormBuilder (formerly 123ContactForm)
Typeform
8.4
Survey templates
123FormBuilder (formerly 123ContactForm)
Typeform
8.6
Themes
123FormBuilder (formerly 123ContactForm)
Typeform
8.2
Custom logo/branding
123FormBuilder (formerly 123ContactForm)
Typeform
8.3

Survey Content

123FormBuilder (formerly 123ContactForm)
Typeform
8.8
Changes to live survey
123FormBuilder (formerly 123ContactForm)
Typeform
8.7
Question design help
123FormBuilder (formerly 123ContactForm)
Typeform
8.6
Multiple question types
123FormBuilder (formerly 123ContactForm)
Typeform
9.2

Survey Logic

123FormBuilder (formerly 123ContactForm)
Typeform
8.1
Survey logic flexibility
123FormBuilder (formerly 123ContactForm)
Typeform
8.1

Survey Reporting & Analytics

123FormBuilder (formerly 123ContactForm)
Typeform
7.9
Response tracking
123FormBuilder (formerly 123ContactForm)
Typeform
8.7
Data export
123FormBuilder (formerly 123ContactForm)
Typeform
8.6
Standard reports
123FormBuilder (formerly 123ContactForm)
Typeform
7.8
Custom reports
123FormBuilder (formerly 123ContactForm)
Typeform
6.5
Analytics
123FormBuilder (formerly 123ContactForm)
Typeform
7.8

Survey Administration & Security

123FormBuilder (formerly 123ContactForm)
Typeform
9.0
Access controls
123FormBuilder (formerly 123ContactForm)
Typeform
9.3
Compliance
123FormBuilder (formerly 123ContactForm)
Typeform
8.8

Survey Distribution

123FormBuilder (formerly 123ContactForm)
Typeform
7.5
Vendor-offered crowdsourcing
123FormBuilder (formerly 123ContactForm)
Typeform
7.0
Respondent restrictions
123FormBuilder (formerly 123ContactForm)
Typeform
8.0

Pros

  • Lots of different types of fields
  • Easy to use
  • Free for limited number of fields
  • Integrates with many template type website builders
Bindesh Rach profile photo
  • I love how easy and fun it is to create a form. Adding various fields is so simple and they have a robust variety of fields to choose from.
  • Typeform's design is a fresh take on forms. Google Forms needs an update bad because Typeform is such a better experience. Also, you can create jump logic to send registrants to certain questions based on their answers to other questions.
  • Not only are the forms wonderful, but they definitely have the users in mind. You can easily create a customized notification email to be sent to anyone you choose, which is beneficial for our team. Also, the overall data and results abilities are great.
Jared DeLong profile photo

Cons

  • One-off payment integration requires a higher subscription
  • Storage is not commensurate with pricing
  • Not exactly a strong negative, but could work on pricing it better for non-US markets
Prasar Sharma profile photo
  • The scoring functionality could be a little more robust.
  • While Typeform touts the ability to create quizzes and calculators (and it's true, it can), there are other tools out there for such uses that may be better suited to such tasks. The calculator functionality seems a bit limited (especially for content marketing purposes), and for quiz functionality, you might be better off with a dedicated quizzing tool.
  • Typeform's look is attractive -- but it's always pretty recognizable as a Typeform. Customization beyond images, colors, etc. lags behind some of the more robust (and far more expensive) interactive marketing tools out there.
No photo available

Likelihood to Renew

123FormBuilder (formerly 123ContactForm)6.0
Based on 4 answers
Developed more permanent forms for my website that allow for data capture and analysis
Bindesh Rach profile photo
No score
No answers yet
No answers on this topic

Usability

123FormBuilder (formerly 123ContactForm)8.0
Based on 1 answer
Easy to install and quickly explain to others how to use
Justin Kofron profile photo
No score
No answers yet
No answers on this topic

Reliability and Availability

123FormBuilder (formerly 123ContactForm)8.0
Based on 1 answer
I did not encounter any blackout issues
Justin Kofron profile photo
No score
No answers yet
No answers on this topic

Performance

123FormBuilder (formerly 123ContactForm)9.0
Based on 1 answer
The interface was very good and easy to use. Everything loaded quickly and it was easy to integrate other products
Justin Kofron profile photo
No score
No answers yet
No answers on this topic

Support

123FormBuilder (formerly 123ContactForm)7.0
Based on 1 answer
Very neutral, did not have to use support a lot
Justin Kofron profile photo
No score
No answers yet
No answers on this topic

Online Training

123FormBuilder (formerly 123ContactForm)8.0
Based on 1 answer
I installed 123ContactForm myself and while I had some issues installing it I was able to visit their website and the troubleshooting information they provided in their faq section. They did offer other support if a user needed additional support, but I found the information provided on their website to be more than sufficient
Justin Kofron profile photo
No score
No answers yet
No answers on this topic

Implementation

123FormBuilder (formerly 123ContactForm)8.0
Based on 1 answer
123ContactForm was very easy to implement and the content provided by them supported the product very well and answered all of my questions
Justin Kofron profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

Looked at Zoho Forms, Google Forms, Form Assembly and a couple of others. In general there is a variety of features and it would not be wise to negatively rate any of the others. But purely from a price-feature mix, we chose to use 123ContactForm over the others and in that context it was ideal for us.
Prasar Sharma profile photo
Different strokes for different folks. SnapApp and ION are far, far more robust and can do far more. That said, they're also much, much more expensive, take far more time to put together, and require significantly more training to use. Anyone can pick up how to use Typeform in an hour or so... and do so quickly.Qzzr is a more polished and functional experience for quizzes -- which makes sense, given that is what Qzzr is designed for. Typeform brings less functionality in that department but is a more flexible and feature-rich tool in other areas if you're willing to spend a bit more time with it.
No photo available

Scalability

123FormBuilder (formerly 123ContactForm)7.0
Based on 1 answer
It was easy to install and I believe that would make it easy to use across several websites
Justin Kofron profile photo
No score
No answers yet
No answers on this topic

Return on Investment

  • Faster lead conversion
  • Increased employee efficiency
  • Better customer service
Bindesh Rach profile photo
  • Typeforms are QUICK to put together! This frees up our team to spend their time on other projects.
  • It's far less expensive than some other solutions we've tried.
  • The ease of use (from the perspective of one engaging with a completed Typeform) reduces friction and helps to encourage people to complete form-fills.
No photo available

Screenshots

Typeform

Pricing Details

123FormBuilder (formerly 123ContactForm)

General
Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No
123FormBuilder (formerly 123ContactForm) Editions & Modules
123FormBuilder (formerly 123ContactForm)
Edition
Basic
Free
Gold
$192
Platinum
$393
Corporate
$79/month4
2. per Month; or $190 per Year
3. per Month; or $390 per Year
4. billed annually
Additional Pricing Details

Typeform

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Typeform Editions & Modules
Typeform
Additional Pricing Details