123FormBuilder (formerly 123ContactForm)

36 Ratings
Score 6.8 out of 101

Typeform

40 Ratings
Score 8.8 out of 101

Add comparison

Likelihood to Recommend

123FormBuilder (formerly 123ContactForm)

If you have a lot of customer interaction with your site, where you need to collected specific, targeted, situational data, 123FormBuilder is an absolute winner. If your site is more information and perhaps leads to a software platform or other product or service, 123FormBuilder might prove unnecessarily robust for you. Something simpler and cheaper might make more sense for you. But in most cases where you're seeking to collect information from customers, I'd happily recommend 123FormBuilder.

Typeform

Overall, Typeform is a great option if you're looking to send out mass surveys to your team. Here are some specific scenarios where we've used the program: - Career Satisfaction Survey to entire team (75+) - 2x year- Questions surrounding the yearly holiday party - once a year- Surveys around changes within the organization (as needed) In any of these situations, we've found Typeform to be user-friendly, and easy for our teams to complete. Also, those involved in the creation of the surveys have had an easy time putting them together. Even with a few improvements that could be made, it's still a great tool

Feature Rating Comparison

Survey Format & Appearance

123FormBuilder (formerly 123ContactForm)
Typeform
8.2
Survey templates
123FormBuilder (formerly 123ContactForm)
Typeform
8.5
Themes
123FormBuilder (formerly 123ContactForm)
Typeform
8.0
Custom logo/branding
123FormBuilder (formerly 123ContactForm)
Typeform
8.0

Survey Content

123FormBuilder (formerly 123ContactForm)
Typeform
8.8
Changes to live survey
123FormBuilder (formerly 123ContactForm)
Typeform
8.5
Question design help
123FormBuilder (formerly 123ContactForm)
Typeform
8.6
Multiple question types
123FormBuilder (formerly 123ContactForm)
Typeform
9.3

Survey Logic

123FormBuilder (formerly 123ContactForm)
Typeform
8.0
Survey logic flexibility
123FormBuilder (formerly 123ContactForm)
Typeform
8.0

Survey Reporting & Analytics

123FormBuilder (formerly 123ContactForm)
Typeform
7.6
Response tracking
123FormBuilder (formerly 123ContactForm)
Typeform
8.6
Data export
123FormBuilder (formerly 123ContactForm)
Typeform
8.7
Standard reports
123FormBuilder (formerly 123ContactForm)
Typeform
7.6
Custom reports
123FormBuilder (formerly 123ContactForm)
Typeform
5.7
Analytics
123FormBuilder (formerly 123ContactForm)
Typeform
7.4

Survey Administration & Security

123FormBuilder (formerly 123ContactForm)
Typeform
8.8
Access controls
123FormBuilder (formerly 123ContactForm)
Typeform
9.0
Compliance
123FormBuilder (formerly 123ContactForm)
Typeform
8.5

Survey Distribution

123FormBuilder (formerly 123ContactForm)
Typeform
7.5
Vendor-offered crowdsourcing
123FormBuilder (formerly 123ContactForm)
Typeform
7.1
Respondent restrictions
123FormBuilder (formerly 123ContactForm)
Typeform
7.8

Pros

  • Customizability, particularly with regard to matching website design. This helped things look slick, rather than out of place. The site was seamless with these form additions.
  • Easy UX - not only was I able to work my way through the software easily in no time at all, it was also easy to hand off to others, knowing that it was always a step-by-step process.
  • All the bases were covered - when it came to form creation and data collection, they had fields for everything you could think of, as well as the customizability to add what you needed, where, and when.
  • Easy designer that makes creating a good-looking survey really straightforward.
  • Powerful abilities, such as logic jumps and calculations.
  • Great reporting, viewable in very uncomplicated ways.

Cons

  • Some employees are intimidated at first. After all, it is html.
  • There is so much functionality that it can be easy for novices to get lost.
  • Will there be more payment flexibility? parents use more of the bank to person payment options.
  • Different visualizations for reports built in.
  • Better layout for viewing of all created projects.

Likelihood to Renew

123FormBuilder (formerly 123ContactForm)6.0
Based on 4 answers
I no longer work for that employer, so I don't know if they renewed
No score
No answers yet
No answers on this topic

Usability

123FormBuilder (formerly 123ContactForm)8.0
Based on 1 answer
Easy to install and quickly explain to others how to use
No score
No answers yet
No answers on this topic

Reliability and Availability

123FormBuilder (formerly 123ContactForm)8.0
Based on 1 answer
I did not encounter any blackout issues
No score
No answers yet
No answers on this topic

Performance

123FormBuilder (formerly 123ContactForm)9.0
Based on 1 answer
The interface was very good and easy to use. Everything loaded quickly and it was easy to integrate other products
No score
No answers yet
No answers on this topic

Support

123FormBuilder (formerly 123ContactForm)7.0
Based on 1 answer
Very neutral, did not have to use support a lot
No score
No answers yet
No answers on this topic

Online Training

123FormBuilder (formerly 123ContactForm)8.0
Based on 1 answer
I installed 123ContactForm myself and while I had some issues installing it I was able to visit their website and the troubleshooting information they provided in their faq section. They did offer other support if a user needed additional support, but I found the information provided on their website to be more than sufficient
No score
No answers yet
No answers on this topic

Implementation

123FormBuilder (formerly 123ContactForm)8.0
Based on 1 answer
123ContactForm was very easy to implement and the content provided by them supported the product very well and answered all of my questions
No score
No answers yet
No answers on this topic

Alternatives Considered

I think functionality between 123FormBuilder and other options is quite similar, in most cases. Where I found 123FormBuilder to be a significant winner was with regard to ease of use, and overall UX. Robust, simple, accessible, effective, and customizable are the keywords I'd highlight that helped me choose 123FormBuilder with complete confidence. That's not to say the other options will fail you, but you surely can't go wrong with 123FormBuilder.
Forget Google Forms... Typeform is a modern form builder that has desperately been needed. They're modern design and visualizations stand apart from other tools out there. Secondly, their conditional jump logic allows us to customize the experience for our customers rather than having to add if/then questions using something like Google Forms.

Scalability

123FormBuilder (formerly 123ContactForm)7.0
Based on 1 answer
It was easy to install and I believe that would make it easy to use across several websites
No score
No answers yet
No answers on this topic

Return on Investment

  • It was hard to put a numerical ROI on the use of 123FormBuilder, but it saved time, collected required data swiftly, and provided the data in easily accessible formats.
  • I don't believe there were any negative impacts from the use of 123FormBuilder.
  • Typeform has made it easy for us to send out our bi-annual career satisfaction survey. This is a big part of our organizations values, and allows our leadership team to receive open and honest feedback from our employees. The confidentiality and easy of use Typeform provides has helped our organization tremendously.

Screenshots

Typeform

Pricing Details

123FormBuilder (formerly 123ContactForm)

General
Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No
123FormBuilder (formerly 123ContactForm) Editions & Modules
123FormBuilder (formerly 123ContactForm)
Edition
Basic
Free
Gold
$192
Platinum
$393
Corporate
$79/month4
2. per Month; or $190 per Year
3. per Month; or $390 per Year
4. billed annually
Additional Pricing Details

Typeform

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Typeform Editions & Modules
Typeform
Additional Pricing Details