123FormBuilder (formerly 123ContactForm)

36 Ratings
Score 6.8 out of 101

Typeform

Top Rated
45 Ratings
Score 8.9 out of 101

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Likelihood to Recommend

123FormBuilder (formerly 123ContactForm)

This is great for setting up workshops and trainings. You know right away when people sign up so you can send out materials. The reporting is useful when meeting with colleagues or administrators. You can easily customize them to meet any need. It can be useful when collecting payments for events, such as field trips or prom. You just need to specify how payment can be made, as not all payment types work with this

Typeform

Typeform does a great job with form management and reporting. It can accept payments (through Stripe) and has some great prebuilt forms to get up and running quickly. The stock surveys are beautiful and easy to set up. Setting up your own custom survey is also very easy. Finally, Typeform has the best value for the money I've every come across. We spend very little on the tool itself, but it makes us a lot of money. High ROI

Feature Rating Comparison

Survey Format & Appearance

123FormBuilder (formerly 123ContactForm)
Typeform
8.4
Survey templates
123FormBuilder (formerly 123ContactForm)
Typeform
8.6
Themes
123FormBuilder (formerly 123ContactForm)
Typeform
8.2
Custom logo/branding
123FormBuilder (formerly 123ContactForm)
Typeform
8.3

Survey Content

123FormBuilder (formerly 123ContactForm)
Typeform
8.8
Changes to live survey
123FormBuilder (formerly 123ContactForm)
Typeform
8.7
Question design help
123FormBuilder (formerly 123ContactForm)
Typeform
8.6
Multiple question types
123FormBuilder (formerly 123ContactForm)
Typeform
9.2

Survey Logic

123FormBuilder (formerly 123ContactForm)
Typeform
8.1
Survey logic flexibility
123FormBuilder (formerly 123ContactForm)
Typeform
8.1

Survey Reporting & Analytics

123FormBuilder (formerly 123ContactForm)
Typeform
7.9
Response tracking
123FormBuilder (formerly 123ContactForm)
Typeform
8.7
Data export
123FormBuilder (formerly 123ContactForm)
Typeform
8.6
Standard reports
123FormBuilder (formerly 123ContactForm)
Typeform
7.8
Custom reports
123FormBuilder (formerly 123ContactForm)
Typeform
6.5
Analytics
123FormBuilder (formerly 123ContactForm)
Typeform
7.8

Survey Administration & Security

123FormBuilder (formerly 123ContactForm)
Typeform
9.0
Access controls
123FormBuilder (formerly 123ContactForm)
Typeform
9.3
Compliance
123FormBuilder (formerly 123ContactForm)
Typeform
8.8

Survey Distribution

123FormBuilder (formerly 123ContactForm)
Typeform
7.5
Vendor-offered crowdsourcing
123FormBuilder (formerly 123ContactForm)
Typeform
7.1
Respondent restrictions
123FormBuilder (formerly 123ContactForm)
Typeform
8.0

Pros

  • 123ContactForm makes creating online forms and surveys a breeze. It comes with a free form-builder that you can even connect to other online platforms like MailChimp, Salesforce, and more. Data collection is automated through its robust features.
  • 123ContactForm also offers numerous payment processes that you can integrate with an online form without having to resort to a shopping cart function.
  • The program comes with a built-in analytics so that you can easily track online form performance and interpret data through graphical reports and efficient data mining.
  • Flexible - mobile version looks great, response times are almost that of web, completion rates are just as high
  • Elegant - clean design and interface, especially on the taking aspect. Good customization options.
  • Simple - clean design, drag and drop is relatively easy to use. Easy to send links that track hidden variables, which is great for plugging results back into our interface.

Cons

  • Some employees are intimidated at first. After all, it is html.
  • There is so much functionality that it can be easy for novices to get lost.
  • Will there be more payment flexibility? parents use more of the bank to person payment options.
  • Truly the only area I feel could use improvement is under the report menu. I have to wiggle around on that tab to get exactly what I am wanting.

Likelihood to Renew

123FormBuilder (formerly 123ContactForm)6.0
Based on 4 answers
I like the product, but I am no longer in control of the project where this product was being used. However, I would definitely use 123ContactForm on future products
No score
No answers yet
No answers on this topic

Usability

123FormBuilder (formerly 123ContactForm)8.0
Based on 1 answer
Easy to install and quickly explain to others how to use
No score
No answers yet
No answers on this topic

Reliability and Availability

123FormBuilder (formerly 123ContactForm)8.0
Based on 1 answer
I did not encounter any blackout issues
No score
No answers yet
No answers on this topic

Performance

123FormBuilder (formerly 123ContactForm)9.0
Based on 1 answer
The interface was very good and easy to use. Everything loaded quickly and it was easy to integrate other products
No score
No answers yet
No answers on this topic

Support

123FormBuilder (formerly 123ContactForm)7.0
Based on 1 answer
Very neutral, did not have to use support a lot
No score
No answers yet
No answers on this topic

Online Training

123FormBuilder (formerly 123ContactForm)8.0
Based on 1 answer
I installed 123ContactForm myself and while I had some issues installing it I was able to visit their website and the troubleshooting information they provided in their faq section. They did offer other support if a user needed additional support, but I found the information provided on their website to be more than sufficient
No score
No answers yet
No answers on this topic

Implementation

123FormBuilder (formerly 123ContactForm)8.0
Based on 1 answer
123ContactForm was very easy to implement and the content provided by them supported the product very well and answered all of my questions
No score
No answers yet
No answers on this topic

Alternatives Considered

I think functionality between 123FormBuilder and other options is quite similar, in most cases. Where I found 123FormBuilder to be a significant winner was with regard to ease of use, and overall UX. Robust, simple, accessible, effective, and customizable are the keywords I'd highlight that helped me choose 123FormBuilder with complete confidence. That's not to say the other options will fail you, but you surely can't go wrong with 123FormBuilder.
I needed a form system that wasn’t attached to my scheduling system and performed a bit more robustly than Google Forms.

Scalability

123FormBuilder (formerly 123ContactForm)7.0
Based on 1 answer
It was easy to install and I believe that would make it easy to use across several websites
No score
No answers yet
No answers on this topic

Return on Investment

  • Improved contact information updates
  • Improved reporting
  • Improved workshop attendance communications
  • The impact that Typeform has is a time saver. I have really been able to move along in my duties by utilizing this program.

Screenshots

Typeform

Pricing Details

123FormBuilder (formerly 123ContactForm)

General
Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No
123FormBuilder (formerly 123ContactForm) Editions & Modules
123FormBuilder (formerly 123ContactForm)
Edition
Basic
Free
Gold
$192
Platinum
$393
Corporate
$79/month4
2. per Month; or $190 per Year
3. per Month; or $390 per Year
4. billed annually
Additional Pricing Details

Typeform

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Typeform Editions & Modules
Typeform
Additional Pricing Details