What users are saying about
2 Ratings
21 Ratings
2 Ratings
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Score 9.3 out of 100
21 Ratings
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Score 7.6 out of 100

Likelihood to Recommend

17hats

I think it's great for businesses who offer monthly services and want to automate their invoicing. Even for businesses who offer one-off services as well.
Marli Espinales | TrustRadius Reviewer

SAP Sales Cloud

For:
  • Bigger sales team
  • Longer deal sizes
  • High volume of opportunities
  • Multiple stakeholders involved in decision making
Not for:
  • Smaller sales org with no proper CRM tool

  • Small deal cycles
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

17hats
9.2
SAP Sales Cloud
Customer data management / contact management
17hats
9.0
SAP Sales Cloud
Workflow management
17hats
9.0
SAP Sales Cloud
Integration with email client (e.g., Outlook or Gmail)
17hats
9.0
SAP Sales Cloud
Contract management
17hats
10.0
SAP Sales Cloud
Quote & order management
17hats
10.0
SAP Sales Cloud
Interaction tracking
17hats
8.0
SAP Sales Cloud

Customer Service & Support

17hats
8.0
SAP Sales Cloud
Case management
17hats
8.0
SAP Sales Cloud

Marketing Automation

17hats
8.0
SAP Sales Cloud
Lead management
17hats
8.0
SAP Sales Cloud

CRM Project Management

17hats
9.5
SAP Sales Cloud
Task management
17hats
9.0
SAP Sales Cloud
Billing and invoicing management
17hats
10.0
SAP Sales Cloud

Customization

17hats
8.0
SAP Sales Cloud
Custom fields
17hats
8.0
SAP Sales Cloud

Security

17hats
9.5
SAP Sales Cloud
Single sign-on capability
17hats
10.0
SAP Sales Cloud
Role-based user permissions
17hats
9.0
SAP Sales Cloud

Integrations with 3rd-party Software

17hats
8.0
SAP Sales Cloud
Marketing automation
17hats
8.0
SAP Sales Cloud

Platform

17hats
8.0
SAP Sales Cloud
Mobile access
17hats
8.0
SAP Sales Cloud

Pros

17hats

  • Invoicing
  • Creating online questionnaire
Marli Espinales | TrustRadius Reviewer

SAP Sales Cloud

  • Capturing deal score
  • Submitting forecast
  • Updating next steps
Anonymous | TrustRadius Reviewer

Cons

17hats

  • Cheaper credit card charges
  • Ability to tweak their questionnaires a bit more
Marli Espinales | TrustRadius Reviewer

SAP Sales Cloud

  • Deal Scoring
  • Activity Tracking
  • Product Updates
Benjamin Robertson | TrustRadius Reviewer

Support Rating

17hats

17hats 8.0
Based on 1 answer
It's chat based so you have to wait a bit to hear back from them but they have gotten quicker with their responses which I appreciate.
Marli Espinales | TrustRadius Reviewer

SAP Sales Cloud

SAP Sales Cloud 7.0
Based on 4 answers
I'm rating it a 7 right now but, a year ago, it would have been 10. Customer service had deteriorated since they moved to SAP umbrella. No information about acquisition/transition. Our CSM, RSM all are no longer a part of this new group and support queries take weeks to close
Anonymous | TrustRadius Reviewer

Alternatives Considered

17hats

No answers on this topic

SAP Sales Cloud

We did not compare DataHug with any other system so I cannot comment on this
Richard Massey | TrustRadius Reviewer

Return on Investment

17hats

  • ROI - Saves me time on creating invoices and questionnaires.
Marli Espinales | TrustRadius Reviewer

SAP Sales Cloud

  • Positive - forecasting deals
Anonymous | TrustRadius Reviewer

Pricing Details

17hats

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

SAP Sales Cloud

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

17hats
9.0
SAP Sales Cloud
7.5

Support Rating

17hats
8.0
SAP Sales Cloud
7.0

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