TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    24SevenOffice

    Score9 out of 10
    N/A24SevenOffice is a modular, all-in-one enterprise resource planning (ERP) system with integrated capabilities such as customer relationship management (CRM), financial and project management, and communication.N/A

    Atlassian Jira

    Score8.4 out of 10
    N/AAtlassian Jira is a project management tool, featuring an interactive timeline for mapping work items, dependencies, and releases, Scrum boards for agile teams, and out-of-the-box reports and dashboards.

    $9

    per month per user

    Pricing
    24SevenOfficeAtlassian Jira
    Editions & Modules
    No answers on this topic
    Standard
    $9
    per month per user
    Premium
    $17
    per month per user
    Enterprise
    Contact Sales
    per year
    Offerings
    Pricing Offerings
    24SevenOfficeAtlassian Jira
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Higher volume teams may qualify buyers for a discount.
    More Pricing Information
    Community Pulse
    24SevenOfficeAtlassian Jira
    Considered Both Products
    24SevenOffice
    No answer on this topic
    Atlassian
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    96%
    Would buy again
    138 Answers
    Delivers good value for the price
    No answers on this topic
    98%
    Delivers good value for the price
    121 Answers
    Happy with the feature set
    No answers on this topic
    94%
    Happy with the feature set
    136 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    96%
    Lived up to sales and marketing promises
    71 Answers
    Implementation went as expected
    No answers on this topic
    98%
    Implementation went as expected
    91 Answers
    Features
    24SevenOfficeAtlassian Jira
    Payroll Management
    Comparison of Payroll Management features of 24SevenOffice and Atlassian Jira
    Feature
    24SevenOffice
    7.1
    2 Ratings
    5% below category average
    Atlassian Jira
    -
    Ratings
    Pay calculation6.72 Ratings00 Ratings
    Benefit plan administration7.62 Ratings00 Ratings
    Direct deposit files5.12 Ratings00 Ratings
    Customization
    Comparison of Customization features of 24SevenOffice and Atlassian Jira
    Feature
    24SevenOffice
    7.9
    2 Ratings
    5% above category average
    Atlassian Jira
    -
    Ratings
    API for custom integration9.02 Ratings00 Ratings
    Plug-ins6.72 Ratings00 Ratings
    Security
    Comparison of Security features of 24SevenOffice and Atlassian Jira
    Feature
    24SevenOffice
    7.0
    2 Ratings
    18% below category average
    Atlassian Jira
    -
    Ratings
    Single sign-on capability6.72 Ratings00 Ratings
    Role-based user permissions7.42 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of 24SevenOffice and Atlassian Jira
    Feature
    24SevenOffice
    6.9
    2 Ratings
    8% below category average
    Atlassian Jira
    -
    Ratings
    Dashboards6.72 Ratings00 Ratings
    Standard reports8.02 Ratings00 Ratings
    Custom reports5.82 Ratings00 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of 24SevenOffice and Atlassian Jira
    Feature
    24SevenOffice
    6.1
    3 Ratings
    23% below category average
    Atlassian Jira
    -
    Ratings
    Accounts payable8.03 Ratings00 Ratings
    Accounts receivable6.03 Ratings00 Ratings
    Global Financial Support6.03 Ratings00 Ratings
    Primary and Secondary Ledgers7.03 Ratings00 Ratings
    Journals and Reconciliations6.03 Ratings00 Ratings
    Configurable Accounting6.03 Ratings00 Ratings
    Standardized Processes5.03 Ratings00 Ratings
    Inventory Management
    Comparison of Inventory Management features of 24SevenOffice and Atlassian Jira
    Feature
    24SevenOffice
    6.8
    2 Ratings
    16% below category average
    Atlassian Jira
    -
    Ratings
    Inventory tracking7.72 Ratings00 Ratings
    Automatic reordering6.52 Ratings00 Ratings
    Location management6.72 Ratings00 Ratings
    Order Management
    Comparison of Order Management features of 24SevenOffice and Atlassian Jira
    Feature
    24SevenOffice
    7.6
    2 Ratings
    4% below category average
    Atlassian Jira
    -
    Ratings
    Pricing8.02 Ratings00 Ratings
    Order entry9.02 Ratings00 Ratings
    Credit card processing6.52 Ratings00 Ratings
    Cost of goods sold8.12 Ratings00 Ratings
    Order Orchestration6.82 Ratings00 Ratings
    Subledger and Financial Process
    Comparison of Subledger and Financial Process features of 24SevenOffice and Atlassian Jira
    Feature
    24SevenOffice
    7.0
    3 Ratings
    8% below category average
    Atlassian Jira
    -
    Ratings
    Billing Management7.03 Ratings00 Ratings
    Cash and Asset Management7.03 Ratings00 Ratings
    Travel & Expense Management7.03 Ratings00 Ratings
    Budgetary Control & Encumbrance Accounting5.52 Ratings00 Ratings
    Period Close6.72 Ratings00 Ratings
    Project Financial Management
    Comparison of Project Financial Management features of 24SevenOffice and Atlassian Jira
    Feature
    24SevenOffice
    7.1
    2 Ratings
    6% below category average
    Atlassian Jira
    -
    Ratings
    Budgeting and Forecasting8.42 Ratings00 Ratings
    Project Costing6.52 Ratings00 Ratings
    Cost Capture8.62 Ratings00 Ratings
    Capital Project Management6.12 Ratings00 Ratings
    Customer Contract Compliance8.62 Ratings00 Ratings
    Project Revenue Recognition8.02 Ratings00 Ratings
    Project Execution Management
    Comparison of Project Execution Management features of 24SevenOffice and Atlassian Jira
    Feature
    24SevenOffice
    7.1
    2 Ratings
    0% above category average
    Atlassian Jira
    -
    Ratings
    Project Planning and Scheduling8.32 Ratings00 Ratings
    Task Insight for Project Managers7.42 Ratings00 Ratings
    Project Mobile Functionality5.52 Ratings00 Ratings
    Definable Resource Pools9.01 Ratings00 Ratings
    Grants Management
    Comparison of Grants Management features of 24SevenOffice and Atlassian Jira
    Feature
    24SevenOffice
    7.1
    2 Ratings
    5% below category average
    Atlassian Jira
    -
    Ratings
    Award Lifecycle Management8.02 Ratings00 Ratings
    Procurement
    Comparison of Procurement features of 24SevenOffice and Atlassian Jira
    Feature
    24SevenOffice
    6.6
    2 Ratings
    7% below category average
    Atlassian Jira
    -
    Ratings
    Bids Analyzed and Compared7.01 Ratings00 Ratings
    Contract Authoring7.42 Ratings00 Ratings
    Contract Repository6.42 Ratings00 Ratings
    Requisitions-to-Purchase Orders Integrated5.52 Ratings00 Ratings
    Supplier Management4.82 Ratings00 Ratings
    Risk Management
    Comparison of Risk Management features of 24SevenOffice and Atlassian Jira
    Feature
    24SevenOffice
    6.7
    2 Ratings
    1% below category average
    Atlassian Jira
    -
    Ratings
    Risk Repository7.02 Ratings00 Ratings
    Control Management8.02 Ratings00 Ratings
    Control Efficiency Assessments6.72 Ratings00 Ratings
    Issue Detection7.02 Ratings00 Ratings
    Remediation and Certification4.82 Ratings00 Ratings
    Logistics
    Comparison of Logistics features of 24SevenOffice and Atlassian Jira
    Feature
    24SevenOffice
    6.8
    2 Ratings
    3% below category average
    Atlassian Jira
    -
    Ratings
    Transportation Planning and Optimization7.42 Ratings00 Ratings
    Transportation Execution Management7.01 Ratings00 Ratings
    Trade and Customs Management5.22 Ratings00 Ratings
    Fulfillment Management5.22 Ratings00 Ratings
    Warehouse Workforce Management5.01 Ratings00 Ratings
    Manufacturing
    Comparison of Manufacturing features of 24SevenOffice and Atlassian Jira
    Feature
    24SevenOffice
    6.4
    2 Ratings
    16% below category average
    Atlassian Jira
    -
    Ratings
    Production Process Design8.62 Ratings00 Ratings
    Production Management7.72 Ratings00 Ratings
    Configuration Management6.12 Ratings00 Ratings
    Work Execution7.62 Ratings00 Ratings
    Manufacturing Costs4.82 Ratings00 Ratings
    Supply Chain
    Comparison of Supply Chain features of 24SevenOffice and Atlassian Jira
    Feature
    24SevenOffice
    7.6
    2 Ratings
    3% above category average
    Atlassian Jira
    -
    Ratings
    Forecasting8.01 Ratings00 Ratings
    Inventory Planning9.02 Ratings00 Ratings
    Performance Monitoring7.72 Ratings00 Ratings
    Product Lifecycle Management
    Comparison of Product Lifecycle Management features of 24SevenOffice and Atlassian Jira
    Feature
    24SevenOffice
    7.3
    2 Ratings
    1% below category average
    Atlassian Jira
    -
    Ratings
    Proposal Management4.52 Ratings00 Ratings
    Product Master Data Management8.62 Ratings00 Ratings
    Project Management
    Comparison of Project Management features of 24SevenOffice and Atlassian Jira
    Feature
    24SevenOffice
    -
    Ratings
    Atlassian Jira
    7.8
    66 Ratings
    2% above category average
    Task Management00 Ratings8.765 Ratings
    Resource Management00 Ratings7.963 Ratings
    Gantt Charts00 Ratings7.149 Ratings
    Scheduling00 Ratings7.858 Ratings
    Workflow Automation00 Ratings7.861 Ratings
    Team Collaboration00 Ratings8.564 Ratings
    Support for Agile Methodology00 Ratings8.765 Ratings
    Support for Waterfall Methodology00 Ratings7.950 Ratings
    Document Management00 Ratings6.954 Ratings
    Email integration00 Ratings7.855 Ratings
    Mobile Access00 Ratings7.044 Ratings
    Timesheet Tracking00 Ratings7.744 Ratings
    Change request and Case Management00 Ratings8.149 Ratings
    Budget and Expense Management00 Ratings7.136 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of 24SevenOffice and Atlassian Jira
    Feature
    24SevenOffice
    -
    Ratings
    Atlassian Jira
    7.7
    40 Ratings
    0% above category average
    Quotes/estimates00 Ratings7.732 Ratings
    Invoicing00 Ratings8.125 Ratings
    Project & financial reporting00 Ratings7.436 Ratings
    Integration with accounting software00 Ratings7.427 Ratings
    Best Alternatives
    24SevenOfficeAtlassian Jira
    Small Businesses
    Zoho One
    Score9.1 out of 10
    Any.do
    Score8 out of 10
    Medium-sized Companies
    Zoho One
    Score9.1 out of 10
    KanbanFlow
    Score7.3 out of 10
    Enterprises
    Microsoft Dynamics AX (discontinued)
    Score4.8 out of 10
    Microsoft To Do
    Score7.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    24SevenOfficeAtlassian Jira
    Likelihood to Recommend
    9.0
    (3 ratings)
    8.3
    (254 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.6
    (37 ratings)
    Usability
    5.0
    (1 ratings)
    7.8
    (79 ratings)
    Availability
    -
    (0 ratings)
    8.0
    (4 ratings)
    Performance
    -
    (0 ratings)
    8.0
    (2 ratings)
    Support Rating
    -
    (0 ratings)
    8.0
    (24 ratings)
    In-Person Training
    -
    (0 ratings)
    8.0
    (1 ratings)
    Online Training
    -
    (0 ratings)
    8.0
    (2 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.0
    (1 ratings)
    Configurability
    -
    (0 ratings)
    8.0
    (1 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    8.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    8.0
    (9 ratings)
    Product Scalability
    -
    (0 ratings)
    8.0
    (1 ratings)
    User Testimonials
    24SevenOfficeAtlassian Jira
    Likelihood to Recommend
    24SevenOffice
    I would say if you have a staff that's already experienced in the 24SevenOffice program that would be best. People who are brand new to it will have too much time ramping up and training. Also, you'd better have a rock-solid network infrastructure if you want success with this program. A business with less tech-savvy workers just wouldn't work.
    Incentivized
    Read full review
    Atlassian
    Jira facilitates software development, bug tracking, and sprints. It's ideal for structured workflows, issue management, and customer communication. However, more straightforward tools might be more efficient for highly creative, unstructured tasks or tiny, agile teams with quick visual overviews. Jira's complexity can be overkill for basic task lists.
    Incentivized
    Read full review
    Pros
    24SevenOffice
    • Excellent UI that is easy to use. All features are a breeze.
    • Because of the depth at which it has data, it can be used very well.
    • Its integration with other ERP software is also possible for better analysis.
    Incentivized
    Read full review
    Atlassian
    • Integration of tools like Bitbucket, Github, etc., has made it easier to track the code changes, pull requests, and branches linked to the respective ticket.
    • The detailed tracking system in JIRA has helped the teams prioritize and understand the project tasks and issues.
    • JIRA's project tracking board helps you keep track of the project, its flow, and expectations in a structured format.
    Incentivized
    Read full review
    Cons
    24SevenOffice
    • Unfortunately, usability is a major issue at times. I hear complaints about dropped network traffic, and it's not our infrastructure.
    • The interface is confusing. We have to train new employees with a lot of detailed instructions which shouldn't be necessary.
    • We have had to pay for any support on the above issues.
    Incentivized
    Read full review
    Atlassian
    • The interface is not intuitive to learn for new users
    • JQL is similarly challenging for newbies
    • It's possible to accidentally move issues from one sprint to another without realizing your mistake
    • Certain issue attributes aren't available in certain view (e.g. story points from the epic overview)
    Incentivized
    Read full review
    Likelihood to Renew
    24SevenOffice
    No answers on this topic
    Atlassian
    This is because Jira Software generates a huge profit for an affordable price. Having a tool that makes team management transparent and effective is very valuable.
    In addition, the renewal of Jira Software and all Atlassian tools is predictable and clear, as the prices are published on the Atlassian website and there is no pyramid of intermediaries.
    Incentivized
    Read full review
    Usability
    24SevenOffice
    Reduce 50% or more of your manual work through automation. Manage your business and staff with a comprehensive and fully integrated ERP, MRP, Manufacturing, Inventory management and AI-based accounting and bookkeeping system.staff with a comprehensive and fully integrated ERP, MRP, Manufacturing, Inventory management and AI-based accounting and bookkeeping system
    Incentivized
    Read full review
    Atlassian
    The interface is simple and easy to use if you have some experience with it. Configuration is also logical most of the time. However, less experienced users tend to find themselves lost in some tasks - usually complex project configuration- but sometimes simple things, such as seeing why a user can't move issues in a workflow. Jira configuration requires a good amount of experience - and even experienced users often resort to documentation. It's a tool that's easy to use if you know what you're doing and where to find the proper documentation, but novice users tend to find it challenging.
    Incentivized
    Read full review
    Reliability and Availability
    24SevenOffice
    No answers on this topic
    Atlassian
    Did not face any issues and whenever they plan maintanance they update all of us very well in advance also so in that view we are good with the product stability.
    Incentivized
    Read full review
    Performance
    24SevenOffice
    No answers on this topic
    Atlassian
    Performance is really good though it holds lot of data it loads quickly especially search operation also get the results very quickly as needed hence its good
    Incentivized
    Read full review
    Support Rating
    24SevenOffice
    No answers on this topic
    Atlassian
    I have not had a chance to contact JIRA's customer support. It does offer extensive documentation, although it often feels too technical for me. There is also a JIRA training app that lets you take little lessons and quizzes on different areas (e.g., JIRA basics, agile). I did find it a helpful way to teach myself.
    Incentivized
    Read full review
    In-Person Training
    24SevenOffice
    No answers on this topic
    Atlassian
    Had received training from our own internal user so it was good and also very easy to understand topics and many tasks in the UI are self explanatory and we can do by our own
    Incentivized
    Read full review
    Online Training
    24SevenOffice
    No answers on this topic
    Atlassian
    One of their strong points i stheir documentation. Almost all of the basic set up needed within JIRA is available online through atlassian and its easy to find and very precise. The more critical issues need to be addressed as well and hence the rating of 8 instead of a 9.
    Incentivized
    Read full review
    Implementation Rating
    24SevenOffice
    No answers on this topic
    Atlassian
    Take your time implementing Jira. Make sure you understand how you want to handle your projects and workflows. Investing more time in the implementation can pay off in a long run. It basically took us 5 days to define and implement correctly, but that meant smooth sailing later on.
    Incentivized
    Read full review
    Alternatives Considered
    24SevenOffice
    24SevenOffice has its own pros and cons just like any other software. It is a great software for an organization to do project management or financial management. It stacks up very competitively against others and is probably in the top 3. the UI that is offered by this software surpasses all the others that I have used and/or mentioned above. It is a breeze to understand most parts of the software by yourself. I think in terms of support there could be some improvement that can be possible and will result in much better feedback from its clients. Overall I give it a great rating in terms of usability and capability to handle the majority of business management, project management, and financial management features.
    Incentivized
    Read full review
    Atlassian
    monday.com cannot be integrated with CI/CD tools, whereas Atlassian Jira integrates with CI/CD tools seamlessly. Atlassian Jira has strong Agile and Scrum support. Coming to monday.com, it has basic agile functionality. But Atlassian Jira has a complex UI, and monday.com has an intuitive, drag-and-drop interface. Overall, Atlassian Jira provides features like Agile project management, DevOps integration, and customizable workflows.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    24SevenOffice
    No answers on this topic
    Atlassian
    Product is rellay good but pricing part I am not aware
    Incentivized
    Read full review
    Scalability
    24SevenOffice
    No answers on this topic
    Atlassian
    Atlassian Jira is highly stable and good with its performance and its has all the required scalability features as business needs
    Incentivized
    Read full review
    Return on Investment
    24SevenOffice
    • We were using a fairly similar program from an ROI perspective previously so I can't say it's had a big effect.
    • That said the network issues represent lost hours/money.
    • The added training is also expensive.
    Incentivized
    Read full review
    Atlassian
    • For our marketing team, Jira Work Management caused us to lose valuable work time due to manual updates that could have been automated.
    • Due to lack of creative review tools within Jira Work Management, our team had to pursue other tools that do not integrate with Jira Work Management, thus creating additional OpEx.
    Incentivized
    Read full review
    ScreenShots