Overview
ProductRatingMost Used ByProduct SummaryStarting Price
4me.com
Score 10.0 out of 10
Mid-Size Companies (51-1,000 employees)
Next-Generation Enterprise Service Management Built for the world’s most demanding enterprises. 4me® combines ITSM with ESM and SIAM capabilities making it possible for all internal departments, such as IT, HR and Facilities, to work seamlessly with each other, as well as with external managed service providers. The vendor describes…
$0
per user per month
Kantata PS Cloud
Score 8.5 out of 10
Mid-Size Companies (51-1,000 employees)
Kantata Cloud (formerly Mavenlink + Kimble) provides project management and collaboration software for small to mid-sized professional services companies. Features include resource management, project dependencies, time and expense tracking, file sharing, versatile user permissions, private messaging, planning and reporting.N/A
Zoho Projects
Score 9.2 out of 10
N/A
Zoho Project is online project management and planning software that provides project teams with a web-based collaborative environment. Zoho Projects can also include a bug tracking module specifically design to support software development project. It is integrated with other Zoho products including Zoho CRM.
$5
per month per user
Pricing
4me.comKantata PS CloudZoho Projects
Editions & Modules
4me.com Freemium
$0
per user per month
4me Premium
on Request
per month per user
Premier
Contact Sales Team
per month per seat
Enterprise
Contact Sales Team
Free
$0
Premium
$5
per month per user
Enterprise
$10
per month per user
Project Plus
Contact Sales
Offerings
Pricing Offerings
4me.comKantata PS CloudZoho Projects
Free Trial
YesNoYes
Free/Freemium Version
NoNoYes
Premium Consulting/Integration Services
YesYesYes
Entry-level Setup FeeOptionalRequiredOptional
Additional DetailsDiscount offered for annual billing.
More Pricing Information
Community Pulse
4me.comKantata PS CloudZoho Projects
Features
4me.comKantata PS CloudZoho Projects
Incident and problem management
Comparison of Incident and problem management features of Product A and Product B
4me.com
8.7
1 Ratings
5% above category average
Kantata PS Cloud
-
Ratings
Zoho Projects
-
Ratings
Organize and prioritize service tickets10.01 Ratings00 Ratings00 Ratings
Expert directory9.01 Ratings00 Ratings00 Ratings
Service restoration6.01 Ratings00 Ratings00 Ratings
Self-service tools10.01 Ratings00 Ratings00 Ratings
Subscription-based notifications9.01 Ratings00 Ratings00 Ratings
ITSM collaboration and documentation10.01 Ratings00 Ratings00 Ratings
ITSM reports and dashboards7.01 Ratings00 Ratings00 Ratings
ITSM asset management
Comparison of ITSM asset management features of Product A and Product B
4me.com
8.3
1 Ratings
1% above category average
Kantata PS Cloud
-
Ratings
Zoho Projects
-
Ratings
Configuration mangement8.01 Ratings00 Ratings00 Ratings
Asset management dashboard10.01 Ratings00 Ratings00 Ratings
Policy and contract enforcement7.01 Ratings00 Ratings00 Ratings
Change management
Comparison of Change management features of Product A and Product B
4me.com
10.0
1 Ratings
15% above category average
Kantata PS Cloud
-
Ratings
Zoho Projects
-
Ratings
Change requests repository10.01 Ratings00 Ratings00 Ratings
Change calendar10.01 Ratings00 Ratings00 Ratings
Service-level management10.01 Ratings00 Ratings00 Ratings
Project Management
Comparison of Project Management features of Product A and Product B
4me.com
-
Ratings
Kantata PS Cloud
-
Ratings
Zoho Projects
8.2
21 Ratings
6% above category average
Task Management00 Ratings00 Ratings8.621 Ratings
Resource Management00 Ratings00 Ratings8.420 Ratings
Gantt Charts00 Ratings00 Ratings8.318 Ratings
Scheduling00 Ratings00 Ratings8.719 Ratings
Workflow Automation00 Ratings00 Ratings9.315 Ratings
Team Collaboration00 Ratings00 Ratings9.321 Ratings
Support for Agile Methodology00 Ratings00 Ratings6.35 Ratings
Support for Waterfall Methodology00 Ratings00 Ratings8.812 Ratings
Document Management00 Ratings00 Ratings8.117 Ratings
Email integration00 Ratings00 Ratings8.117 Ratings
Mobile Access00 Ratings00 Ratings8.319 Ratings
Timesheet Tracking00 Ratings00 Ratings8.620 Ratings
Change request and Case Management00 Ratings00 Ratings6.96 Ratings
Budget and Expense Management00 Ratings00 Ratings7.715 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
4me.com
-
Ratings
Kantata PS Cloud
-
Ratings
Zoho Projects
6.9
14 Ratings
12% below category average
Quotes/estimates00 Ratings00 Ratings5.55 Ratings
Invoicing00 Ratings00 Ratings8.313 Ratings
Project & financial reporting00 Ratings00 Ratings6.55 Ratings
Integration with accounting software00 Ratings00 Ratings7.314 Ratings
Best Alternatives
4me.comKantata PS CloudZoho Projects
Small Businesses
Agiloft Service Desk (discontinued)
Agiloft Service Desk (discontinued)
Score 9.0 out of 10
Teamwork.com
Teamwork.com
Score 8.5 out of 10
Stackby
Stackby
Score 8.9 out of 10
Medium-sized Companies
Agiloft Service Desk (discontinued)
Agiloft Service Desk (discontinued)
Score 9.0 out of 10
Teamwork.com
Teamwork.com
Score 8.5 out of 10
InEight
InEight
Score 8.3 out of 10
Enterprises
ManageEngine ServiceDesk Plus
ManageEngine ServiceDesk Plus
Score 9.3 out of 10
Planview AdaptiveWork
Planview AdaptiveWork
Score 8.2 out of 10
InEight
InEight
Score 8.3 out of 10
All AlternativesView all alternativesView all alternativesView all alternatives
User Ratings
4me.comKantata PS CloudZoho Projects
Likelihood to Recommend
10.0
(1 ratings)
9.1
(50 ratings)
6.5
(24 ratings)
Likelihood to Renew
-
(0 ratings)
9.0
(6 ratings)
9.9
(3 ratings)
Usability
10.0
(1 ratings)
8.0
(8 ratings)
5.6
(4 ratings)
Availability
-
(0 ratings)
9.0
(2 ratings)
9.0
(1 ratings)
Performance
-
(0 ratings)
7.0
(3 ratings)
9.0
(1 ratings)
Support Rating
-
(0 ratings)
9.0
(8 ratings)
7.4
(9 ratings)
In-Person Training
-
(0 ratings)
9.0
(2 ratings)
-
(0 ratings)
Online Training
-
(0 ratings)
9.0
(2 ratings)
9.0
(1 ratings)
Implementation Rating
-
(0 ratings)
9.0
(5 ratings)
8.0
(1 ratings)
Configurability
-
(0 ratings)
8.2
(1 ratings)
-
(0 ratings)
Ease of integration
-
(0 ratings)
8.2
(1 ratings)
-
(0 ratings)
Product Scalability
-
(0 ratings)
9.0
(2 ratings)
-
(0 ratings)
Vendor post-sale
-
(0 ratings)
9.0
(2 ratings)
-
(0 ratings)
Vendor pre-sale
-
(0 ratings)
9.0
(2 ratings)
-
(0 ratings)
User Testimonials
4me.comKantata PS CloudZoho Projects
Likelihood to Recommend
4me.com
Great visibility of asset assignment to user but not so good if you track also assignment of user rights through CI for users. It would be nice if you can group types of assets/configuration items to user not to show everything mixed up. There is great options to adopt product to your particular needs, there are options for adding some special fields in process automation to help to have tailored process from enduser fill in forms to complex workflow which utilises various specialists
Read full review
Kantata (Kimble + Mavenlink)
It is appropriate and even exceeds expectations 90% of the time. It makes project tracking very easy and visually accessible for most cases. The only occasion where Mavenlink came slightly short was for a special project that required more interaction options among project members. I am certain there are ways to work around that issue, but we did not find them.
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Zoho
My work involves projects of 5-15 people with numerous projects running simultaneously. Prior to Zoho, I did not have a central location from which to view all project statuses at once. Zoho looks to provide this and also looks like it will deliver. I am anxious to see how our organization's use of it develops. At this time, I feel I am likely to recommend Zoho Projects because my organization has made great software decisions in the past so I have a level of trust already that the research has been done that Zoho is the best solution for our line of work.
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Pros
4me.com
  • IT processes automation
  • Responsive GUI
  • Weekly updates which pinpoint some difficulties in daily usage
Read full review
Kantata (Kimble + Mavenlink)
  • With Mavenlink when starting to assign tasks to people, set deadlines and milestones, and add files to our projects we can look at it all from a variety of perspectives, including a task tracker view and a Gantt chart view
  • Through Mavenlink each project also includes an activity stream where we can view all project details as they come up, as well as an activity feed for all the projects it is linked to.
Read full review
Zoho
  • We use it to manage our sales orders as there are lots of moving parts which are necessary to get client orders done properly.
  • I use it anytime I have a new idea I want to put into motion. As I can create a list for brainstorming, feedback, specific actions necessary in order to test and or implement the idea.
  • Unrelated to business, it's a great way to plan travel in order to make sure you don't forget those important things like passport, flight arrangement, client meeting confirmation, and meeting prep as far as what specific documents or things do you need to bring with you.
  • And since everyone is on the go and expected to keep up with work, the mobile/tablet app makes it a breeze to keep up, work on, and create new projects.
Read full review
Cons
4me.com
  • It is easy to do first deployment in wrong direction - maybe there should be better guidance how to setup services/service instances to properly work at the end.
  • Reporting is based on predefined templates - to get most of them you have to properly implement services in IT - it is not an easy process
  • Integration with O365 for out of office would be helpfull
Read full review
Kantata (Kimble + Mavenlink)
  • The Gantt chart does not allow for baselines to be stored
  • There is no means to upload an excel task tracker and build a plan using an upload
  • The schedule does not allow for planning of holidays
  • The status report functionality needs to be improved
Read full review
Zoho
  • There is no ability to add custom fields in the "Bugs" module - for example, if we want to add fields such as Version Number.
  • Reporting is not integrated - its a fairly expensive add-on.
  • There is no easy way to track actual and completed dates for tasks - so historical variance analysis is not easy.
Read full review
Likelihood to Renew
4me.com
No answers on this topic
Kantata (Kimble + Mavenlink)
Although the company I currently work for does not use the product I have recommended that we do switch to Mavenlink. We will be opening some new sites internationally this year and I can see that Mavenlink would be a great product for us to use
Read full review
Zoho
I've reviewed about 8 other project management solutions and Zoho Projects is the best I've seen without being overly complicated. Zoho Projects keeps getting better! Recent new enhancements makes it even easier to navigate. There are new keyboard shortcuts that cut my time way down. The tools are very easy to use.
Read full review
Usability
4me.com
Tool has built-in automation module which helps to more precisely define user requests or workflow condition. This from one hand gives end-user easy and understandable forms to fill in, and from other had it ensure all needed information has been fulfilled for further steps in workflow. Once you follow service principle which is base for that tool it will help you to track in detail your business and your partners
Read full review
Kantata (Kimble + Mavenlink)
I think Kantata is one of the most robust and best project management tools out there for an organization like ours. However, some of our staff feel like it isn't as user-friendly as it could be. From a Director point of view or a Project Manager point of view, Kantata is exceptional. From the point of view of a task-doer, it could be more visually appealing. Also, the mobile version isn't great.
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Zoho
Zoho Project has been very user-friendly. As a small business, we have a diverse group of people with varying skill sets. This platform has been easy for our team to learn, implement, and succeed with. The mobile version is also very handy for our team.
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Reliability and Availability
4me.com
No answers on this topic
Kantata (Kimble + Mavenlink)
Mavenlink gives advance notice for system upgrades, and they're not during our business day. Mavenlink has always been available when we needed it.
Read full review
Zoho
Has not been down to my knowledge.
Read full review
Performance
4me.com
No answers on this topic
Kantata (Kimble + Mavenlink)
Very good integration with Google apps. Some complexity is called however in the synchronization between Google Tasks and Maven links tasks. This can sometimes lead to duplicate records in Google Tasks. It has been dissolvable that becomes cumbersome if not properly curated.
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Zoho
Speed meets my expectations.
Read full review
Support Rating
4me.com
No answers on this topic
Kantata (Kimble + Mavenlink)
Kantata support is fantastic! Any issues that arise are always handled quickly and efficiently. Granted, we haven't had many issues to report. Typically, my team tends to only reach out to support if they need assistance remembering how to do something or asking about an improvement. We had Kantata build an integration when we first started using the software, and the support team worked hard to listen and improve the integration.
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Zoho
Although it might lack intuitiveness, once you get a hang of how Zoho Projects works, you can do a LOT. The impact good project management has on profitability is huge, and it has helped not only improve communication and coordination when working on a project, but more importantly have adequate tracking of time, due dates and potential bottle necks
Read full review
In-Person Training
4me.com
No answers on this topic
Kantata (Kimble + Mavenlink)
We prepared questions in advance, and our trainer was an expert in what Mavenlink was and wasn't able to do. We were able to have multiple people trained at once.
Read full review
Zoho
No answers on this topic
Online Training
4me.com
No answers on this topic
Kantata (Kimble + Mavenlink)
The training was very well-organized. We were able to send questions in advance so the instructor knew what to cover, and the brought up related topics to maximize the usefulness of what they were teaching us.
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Zoho
No answers on this topic
Implementation Rating
4me.com
No answers on this topic
Kantata (Kimble + Mavenlink)
Dedicate as much internal time to the implementation effort as possible, even if you're using a 3rd party or Mavenlink services. Your team knows your processes the best
Read full review
Zoho
No answers on this topic
Alternatives Considered
4me.com
No answers on this topic
Kantata (Kimble + Mavenlink)
We have since switched over to JIRA and let me tell you, it was probably the best decision we have made as a company. We chose Mavenlink based on promises from the sales team about future roadmap work that really never happened. We thought Mavenlink would easily integrate with our billing software but we couldn't have been more wrong. We ended up never utilizing Mavenlink invoices as they don't even allow you to fully customize your invoices that go out to clients!
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Zoho
Zoho Projects provides a more limited set of functionality and customization options than other task/bug trackers on the market, but what it lacks in functionality it makes up for in ease of use. It probably has 80-90% of the features of its competitors but takes about a third of the time to get up and running and realizing value.
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Scalability
4me.com
No answers on this topic
Kantata (Kimble + Mavenlink)
It's very easy to add users and contractors into Mavenlink. There's also an option that let's you manage access for teams in multiple locations.
Read full review
Zoho
No answers on this topic
Return on Investment
4me.com
  • As we are finance institution we are strictly regulated so this product helps us in many fields to satisfy regulatory requests through easy workflow management setup.
  • Product is easy to implement, easy to adopt so we use it in different segments of business (central purchase department, security office, IT department) for tracking and standardising various processes in each niche.
Read full review
Kantata (Kimble + Mavenlink)
  • Manvenlink is perfect for showing expenses and income over time and across people.
  • Manvenlink is adaptable for the integration and automation of the processes of each of our projects in order to optimize resources and improve operational performance.
  • Mavenlink allows us to determine if our projects are profitable or not, as well as save significant time by automating components such as recurring tasks and having templates, among other things.
  • Manvenlink is advantageous for our operations due to its simple portfolio management of our projects: manage several projects at once and receive a complete perspective of the development of each one at a glance.
  • Manvenlink kindly provides us with robust discussion threads, access restrictions, and built-in document management, allowing us to contextualize communications.
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Zoho
  • We needed a system to organize our growing business, so anything was better than what we had, which was nothing.
  • Recording time spend is a huge reason for using project software. It has made me aware of the tasks that are taking too long and where we are not being profitable as a company.
  • It has kept our team accountable for what needs to get completed and when projects are not in motion or completed timely. It's helpful to know in order to get billing out faster.
Read full review
ScreenShots

4me.com Screenshots

Screenshot of Portfolio ManagementScreenshot of Change Calendar showing possible conflicts of changesScreenshot of Customer SLA Reports: after defining a SLA the report is automatically thereScreenshot of Waterline Portfolio Management analysisScreenshot of Agile Project ManagementScreenshot of Enterprise Resource planning with 4me

Kantata PS Cloud Screenshots

Screenshot of real-time project status tracking.Screenshot of visualizations that help track resources with confidence.Screenshot of at a glance capacity and staffing monitoring.Screenshot of financials and project margin monitoring.Screenshot of revenue tracking, to scale a business with confidence.

Zoho Projects Screenshots

Screenshot of Task Automation with Blueprint - Map out your entire workflow with no code as flowcharts. Automate your tasks and notifications and set approval criteria with blueprint.Screenshot of Intuitive Gantt Charts - Say what, say who, say when. And done. Zoho Projects' Gantt chart comes feature loaded with advanced operations such as Critical path and Baseline.Screenshot of Inbuilt Issue Tracker - You can log, organize, track, and fix any problems. Features such as status and workflow, can be customized to suit the exact needs of your project.Screenshot of Drag, Drop and Done - A view of your tasks as cards placed along columns. Helps you identify bottlenecks and reorganize quickly using drag and drop.Screenshot of A quick pulse of all your work - The Portfolio dashboard, is a compact overview of all the work that's been happening across projects with widgets that address the project level timeline, status, ownership, budget health, and clients.Screenshot of Looks that matter - A refreshing UI that supports multiple themes, including an eye-catching dark mode.