Absorb LMS aims to empower organizations to train employees with the skills needed to stay modern and relevant in today's fast-paced world. The LMS software focuses on aligning learning needs with business demands.
N/A
Axonify
Score 10.0 out of 10
N/A
Axonify is a frontline enablement solution used to maximize the productivity of workforces. Axonify states they use brain science and AI to drive knowledge retention through bite-sized microlearning and daily intelligent reinforcement. Embedded two-way communication and feedback ensure staff is engaged, informed and connected to HQ, no matter the scale of the organization. Guided task management shows employees exactly how to put their training to use, every single day. And to ensure staff…
My (internal) project build team consisted of three people - one with experience setting up an LMS previously, and two with no experience. I have experienced 'out of the box' builds before and they are rarely intuitive and/or easy to navigate and set up. This was not the case with Absorb LMS. The eLearning modules and face-to-face support provided was thorough and there was a lack of unneccessary complexity to setting up the platform. My novices now know there way around every inch of the platform and love using it. This was not our first LMS, but it may well be our last. The functionality (from reporting for admins to ease of access for learners) far exceeds our previous experiences and we have a product that looks great, works seemlessly and that we are very proud of.
Well-suited to the original purpose of delivering questions on a daily basis; everything beyond that gets complicated. For example, there are a number of program types available to deliver information (certifications, daily reinforcement, self-directed learning, assigned paths, etc.). However understanding how they all fit together requires advancing weaving together of multiple types of programs for individual groups, and requires more time than you would expect. Nearly 3 years into working with Axonify, we are still trying to iron it all out. We also have side groups of customers who meet to help each other because we all struggle with it too. We have a hard time helping our leaders and subject matter experts understand what is possible and what doesn't work well in the platform, since it is so different and doesn't work as expected. For example, communication to teams is one way - the recipients can't respond.
Customizing the user interface was fairly simple and our learners WANT to use the platform because it looks so nice.
Admins have so many tools at their fingertips to pull reports, create new users, author new courses, and more!
Absorb LMS has been the solution to so many problems we had experienced in our previous LMS: ease of use, course library, course authoring, tracking, reporting, etc.
Update the platform in response to feedback from current users- ex. Many of the features I wished Axonify had when I first signed up for it are now live, such as guided learning, the ability to add certification to guided learning paths, and the ability to tie outside metrics and behaviors directly to Axonify training frequency and scores
Reinforce employee knowledge to ensure employees don't forget content they don't use frequently- ex. as long as an employee signs in to train regularly, you can be assured that they will learn what they need to because the Axonify algorithm prioritizes reinforcement questions on topics that the learner hasn't seen recently and topics that the learner has the lowest scores in. The end result is that the platform is always customizing the content watch learner sees to help improve the individual's weak points. This means that of an employee is under performing, we know it is either because the process is not working, or the employee is unwilling to follow the process, not because he or she doesn't know any better
Foster competition and excitement around completing certain training milestones- ex. the Leaderboard can get pretty competitive as employees compete to reach the top. The platform also lets you auction off different prizes on the platform using points earned by answering questions correctly, thereby indirectly creating an incentive to complete training.
I have never worked with a company that did such a great job at walking a new user through the implementation process. A year and a half after implementing the platform I still have a regular call from my rep (Erin Bresser) during which we discuss my company's training plan, pain points, strategies, upcoming features, and anything else training related. I could not ask for more or better support from a vendor.
I love all the different content options I have. I can use the bare bones basics and simply add questions directly into Axonify, or I can support those questions by building a complex course, video, animation, or even downloading content from the Content exchange directly from Axonify. This means that weather I have a day or a year to prepare content, I have the ability to produce a functional and productive experience for my workforce
The "And" and "Or" rules for self + automatic enrollment could be spelled out more to clarify who we're enrolling into courses
The thumbnail and poster "Upload photo" section is confusing. There should be a "Favorites" folder where we can easily find most commonly used posters and thumbnails
more education around Absorb analyze essentials
How the Featured courses section ranks courses is confusing on the back-end. I need to switch the primary one to second place to feature the new one first. But if the previous one now becomes second place, what happens to the old course that was in second place? I've noticed the order you select on the back-end for this isn't always reflected on user side
Same comment as Featured Courses but for appearance of billboards. Hard to position each in the right order
We love the ability to have a user-friendly system that integrates well with our different HR interfaces (we have 3 systems that feed data/employees into the system). It makes it easy to track course completions and report out on metrics enterprise-wide. In addition, the ability to provide consistent education to staff who are geographically dispersed is a huge incentive for us, and Absorb LMS does this seamlessly.
It is very intuitive, not just from an admin perspective to manage courses and track completions, but also from a learners' perspective. It is very easy to find courses, search for courses, and track personal course progress. The interface is well designed, which makes it simpler for our audience to navigate the portal and find what they are looking for
Axonify is extremely easy to use, for both employees and managers. The platform is visually appealing, and Axonify offers a number of videos and tutorials for any administration and user functionality. The reporting is also very easy to obtain and review, with the ability to drill down to team and individual results.
We have never had any major issue with Absorb's availability. Any outages that have occurred have been planned an communicated. Any small issues that occur within the Absorb platform have been addressed efficiently and quickly by support and the development team
Absorb LMS's performance is very reliable and consistent. Pages load quickly. Report are generated within a reasonable amount of time (even with significant amounts of data), etc. Nothing seems to slow it down.
[...] is a ROCK star- having her as part of our support team has been a game changer. She is a true problem solver at heart and has an unique ability to retain who we are as a company and match that with what can help us most. She has been a game changer for our internal admin team and is supporting us through a business review to help guide us in the best direction on our constant growth.
Axonify has been great for support. We have a dedicated rep but I have also just posted to the official user boards and gotten feedback as well. Axonify also has a conference every year that is a great way to learn. You can also become certified in Content or Administration with Axonify if you so choose.
Absorb was able to provide an initial training of the platform, covering all our basic needs. Additionally, there are Absorb learning modules available for further learning that can be accessed at anytime. There is also the ability to review Absorb's extensive resource library to find the answers to questions/troubleshooting. Beyond that, we opted for the Premier Support so our organization has access to a dedicated Customer Success Manager.
The implementation of Absorb went very seamlessly. We previously had the Oracle LMS and importing user data and getting the new system up to speed was painless. The smooth transition helped leaders and staff gain confidence early in the application/company and we have had a successful partnership with Absorb since.
All sites provided at least a basic LMS platform, and Talent was probably the closest in terms of features and like-for-like comparison. Ultimately, none of the others had the same level of course creation and it would either have meant outsourcing or spending a significant amount of time building the courses which was not ideal as we would still be paying for the service during this time. Absorb had the best course creation software of all evaluated which is why we chose it, although it was also by far the most expensive of those evaluated.
I like the way Axonify provides chunks of information to the learner by overwhelming them by dividing them into bite-size content. The learners don't have a lot of time to give to training, so Axonify has helped has provided just in time training to those teams. It's very much suited to our organization. Axonify is extremely easy to use for both learners and managers. The platform is visually appealing and provides a lot of video-based content to learn the platform for any administrative and user functionality. It is a unique tool in its segment, it meets the requirements that other tools, LMS, or learning libraries don't.
We have already scaled our LMS from a couple hundred users to 1000 users and have plans to scale even larger. We use the LMS across multiple internal departments. countries and user types. Absorb has made it easy to integrate and scale and we will continue to scale in the near future.
I believe this question speaks to additional professional service hours that we had built into our contract to work with a set of staff members for purposes of changes or enhancements to our specific instance of Absorb. Again, I have nothing but positive things to say regarding our dealings with people at all levels of the organization. The PMs, the technical experts, the help desk staff are all friendly, knowledgeable, helpful and efficient
Lighter administrative load, we went from 20-30 support tickets per month to 1 or 2.
Our course setup and configuration time now takes less than 5 minutes. In our previous system it took us close to 15 minutes to publish a course.
We have been able to push administrative responsibilities to department level administrators, because of the ability to have department level admins, who only have access and control of their department users and content.
Before, we could not accurately measure if people were really reviewing our monthly safety material or really reading our new policy releases. Now we have nearly 100% compliance.
Over the past two years since we implemented Axonify, we have seen a decrease of $200,000 in our workers comp annual cost. We expect this trend to continue or stay stable due to a staff that is more aware of safety.
We maintain our position as a San Francisco and Silicon Valley Best Place to Work due to our high morale and employee engagement level. 99% of our employees engage with Axonify an average of 13x per month. This ranking has made us an leader in affordable housing with some of the best staff members in our industry.
