What users are saying about
5 Ratings
564 Ratings
5 Ratings
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Score 8.5 out of 100
564 Ratings
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Score 7.6 out of 100

Likelihood to Recommend

Abstract

Our design department is indeed very happy with Abstract to solve their issues with regard to versioning and collaboration, etc. The admin side of the program is not that great. It's easy and simple, however, it would be nice to limit access more easily and maybe even link Abstract with our directory. The flexibility for accessing the work designers do can't be beaten!
Christopher Fritz | TrustRadius Reviewer

HipChat

HipChat is best for startups with less than 10 employees, since it's free, where collaboration and constant communication are very important. Since it runs on most of the devices, it reduces the friction of staying connected with the team(s). HipChat can be hosted internally, very few companies provide self-hosted chat applications and most of them are cloud-based. If privacy is your concern, HipChat works very well.Cost goes up with team size in an exponential manner, this is where HipChat doesn't seem very useful for what it was intended for (not sure if this has changed). It's not so fun application when compared with Slack.
Bhargav Nanekalva | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Abstract
7.5
HipChat
7.2
Workflow Automation
Abstract
7.5
HipChat
Mobile Access
Abstract
7.0
HipChat
7.4
Search
Abstract
8.0
HipChat
6.9

Communication

Abstract
8.7
HipChat
7.7
Chat
Abstract
10.0
HipChat
8.2
Notifications
Abstract
9.3
HipChat
8.1
Discussions
Abstract
8.0
HipChat
8.7
Internal knowledgebase
Abstract
7.5
HipChat
7.0
Surveys
Abstract
HipChat
6.9
Integrates with GoToMeeting
Abstract
HipChat
7.2

File Sharing & Management

Abstract
7.9
HipChat
6.1
Versioning
Abstract
10.0
HipChat
Document collaboration
Abstract
8.3
HipChat
Access control
Abstract
8.0
HipChat
7.0
Advanced security features
Abstract
4.0
HipChat
5.1
Device sync
Abstract
9.0
HipChat
5.2
Video files
Abstract
HipChat
7.2
Audio files
Abstract
HipChat
7.2
Integrates with Google Drive
Abstract
HipChat
5.2

Pros

Abstract

  • Branch management for design files.
  • Good collaborative features like comments and sharing.
Anonymous | TrustRadius Reviewer

HipChat

  • The fact that if you're not online, you will receive an email from HipChat when someone talks to you. So, when a question about things is answered, you don't have to be online to get it.
  • HipChat lets you talk to everyone or anyone. It's great to be able to talk to the whole crew at the same time! We have some pretty fun conversations. The fact that you can talk to all, a few, or just one-on-one is a must for any company to thrive.
  • I love the emoticons, and the fact that you can make your own. You can really get to know a person this way. I made my own signature good-bye, so everyone knows when I'm signing off. It's great to be able to communicate that way!
Dody Helgestad | TrustRadius Reviewer

Cons

Abstract

  • Frequent bugs between Abstract and Sketch.
  • Takes a lot of processing power and battery.
Anonymous | TrustRadius Reviewer

HipChat

  • You can't mention people in rooms/groups that they are not in. If they leave the room/group, they will not see the notification.
  • Slack has more emojis and icons which brings them closer to how people use their cell phones in text conversations.
  • There is not an option to share screens if a problem arises that is bigger than text communication.
Charlie Chauvin | TrustRadius Reviewer

Support Rating

Abstract

Abstract 7.8
Based on 4 answers
Customer support seems to be fast at responding. We haven't had issues yet at least
Christopher Fritz | TrustRadius Reviewer

HipChat

HipChat 7.3
Based on 4 answers
The blog of issues/conversations with HipChat support team is very helpful.
Sara Sayre | TrustRadius Reviewer

Implementation Rating

Abstract

No score
No answers yet
No answers on this topic

HipChat

HipChat 8.6
Based on 4 answers
I don't have insights as I was not a part of the implementation. However, I love the end product
Sara Sayre | TrustRadius Reviewer

Alternatives Considered

Abstract

There are very few tools that compete with Abstract right now. I would say none of them are even close to this yet.
Anonymous | TrustRadius Reviewer

HipChat

We tried a lot of chat clients before choosing HipChat. The Skype for Business UI on the Mac side was 5 years old and terrible. Mac users hated the app including our CTO. Cisco Jabber was expensive to license and maintain; Skype was open to the public which took time away due to users dealing with spam and could allow viruses and malware. HipChat being a closed product, centrally managed and available to try without an upfront investment was perfect for our environment. All our Agile teams have their own room, chat and can communicate with others quickly and easily.
Eric Broz | TrustRadius Reviewer

Scalability

Abstract

No score
No answers yet
No answers on this topic

HipChat

HipChat 7.2
Based on 10 answers
Actually I never shared of HipChat using with more than 25 persons in team simultaneously, but I believe it can be scaled for much largest collaboration teams. At least it works flawlessly for us, with transparent integration with Jira, and I am not see any reasons for some troubles for work at big scale.
Vladimir Salnikov | TrustRadius Reviewer

Return on Investment

Abstract

  • Saves time on file management
  • Keeps old, archived work
Anonymous | TrustRadius Reviewer

HipChat

  • HipChat has increased the effiency with which I am able to communicate with my coworkers, particularly those who work out of other offices. Having a light, portable messaging solution has been beneficial for checking in on small things without the need to send emails or schedule phone calls.
Christina Wofford | TrustRadius Reviewer

Screenshots

Pricing Details

Abstract

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Abstract Editions & Modules

Additional Pricing Details

HipChat

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

HipChat Editions & Modules

Edition
HipChat Basic$01
HipChat Plus$21
  1. per user
Additional Pricing Details
For Server pricing info please visit https://www.hipchat.com/server (Only $1.20/user/month at the highest user tier!)

Rating Summary

Likelihood to Recommend

Abstract
8.7
HipChat
7.3

Likelihood to Renew

Abstract
HipChat
8.4

Usability

Abstract
HipChat
7.5

Support Rating

Abstract
7.8
HipChat
7.3

Implementation Rating

Abstract
HipChat
8.6

Scalability

Abstract
HipChat
7.2

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