What users are saying about
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
327 Ratings
5 Ratings
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Score 6.8 out of 100

Paycom

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327 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.6 out of 100

Likelihood to Recommend

Accurate Background

While using Accurate Background services, one should not think they are paying for a service that will save them time.The only reason why I am using Accurate Background is that it is a compliance requirement in our organization and I would change without hesitation if I could.
Celine Mechain | TrustRadius Reviewer

Paycom

I am a CPA working in private industry. I have utilized payroll software for over 30 years. I have utilized in-house software and have outsourced both to Paycom and ADP. By far, Paycom is the best payroll software I have ever used. I first learned of Paycom from a colleague about 8 years ago. I implemented Paycom at my previous place of employment where there were approximately 120 employees. I never regretted the decision. I am in a smaller organization now with approximately 25 employees. The company had payroll software as a part of their specialized accounting software. It was awful. I implemented Paycom about 8 months after I joined the organization. The functionality and ease of use are just very good. Your support services are also very good. I can't speak to how Paycom works in a very large company, but for small businesses, it is second to none.
Lee Ann Tipton | TrustRadius Reviewer

Feature Rating Comparison

Human Resource Management

Accurate Background
Paycom
7.9
Employee demographic data
Accurate Background
Paycom
8.0
Employment history
Accurate Background
Paycom
8.2
Job profiles and administration
Accurate Background
Paycom
8.1
Workflow for transfers, promotions, pay raises, etc.
Accurate Background
Paycom
8.4
Organizational charting
Accurate Background
Paycom
7.5
Organization and location management
Accurate Background
Paycom
7.4
Compliance data (COBRA, OSHA, etc.)
Accurate Background
Paycom
8.1

Payroll Management

Accurate Background
Paycom
8.2
Pay calculation
Accurate Background
Paycom
8.6
Support for external payroll vendors
Accurate Background
Paycom
6.6
Off-cycle/On-Demand payment
Accurate Background
Paycom
8.3
Benefit plan administration
Accurate Background
Paycom
8.3
Direct deposit files
Accurate Background
Paycom
8.6
Salary revision and increment management
Accurate Background
Paycom
8.9
Reimbursement management
Accurate Background
Paycom
7.9

Leave and Attendance Management

Accurate Background
Paycom
8.5
Approval workflow
Accurate Background
Paycom
8.7
Balance details
Accurate Background
Paycom
8.8
Annual carry-forward and encashment
Accurate Background
Paycom
8.2

Employee Self Service

Accurate Background
Paycom
8.4
View and generate pay and benefit information
Accurate Background
Paycom
9.1
Update personal information
Accurate Background
Paycom
9.0
View company policy documentation
Accurate Background
Paycom
8.6
Employee recognition
Accurate Background
Paycom
7.1
View job history
Accurate Background
Paycom
8.4

Asset Management

Accurate Background
Paycom
4.5
Tracking of all physical assets
Accurate Background
Paycom
4.5

HR Reporting

Accurate Background
Paycom
7.1
Report builder
Accurate Background
Paycom
7.9
Pre-built reports
Accurate Background
Paycom
7.8
Ability to combine HR data with external data
Accurate Background
Paycom
5.4

Onboarding

Accurate Background
Paycom
8.2
New hire portal
Accurate Background
Paycom
8.6
Manager tracking tools
Accurate Background
Paycom
7.8

Performance and Goals

Accurate Background
Paycom
5.9
Corporate goal setting
Accurate Background
Paycom
4.0
Individual goal setting
Accurate Background
Paycom
7.5
Line-of sight-visibility
Accurate Background
Paycom
4.1
Performance tracking
Accurate Background
Paycom
8.2

Performance Management

Accurate Background
Paycom
8.2
Performance plans
Accurate Background
Paycom
8.0
Performance improvement plans
Accurate Background
Paycom
8.0
Review status tracking
Accurate Background
Paycom
8.3
Review reminders
Accurate Background
Paycom
8.6
Multiple review frequency
Accurate Background
Paycom
8.2

Succession Planning

Accurate Background
Paycom
6.7
Create succession plans/pools
Accurate Background
Paycom
9.2
Candidate ranking
Accurate Background
Paycom
6.8
Candidate search
Accurate Background
Paycom
5.8
Candidate development
Accurate Background
Paycom
5.3

Recruiting / ATS

Accurate Background
Paycom
7.6
Job Requisition Management
Accurate Background
Paycom
7.7
Company Website Posting
Accurate Background
Paycom
8.0
Publish to Social Media
Accurate Background
Paycom
7.1
Job Search Site Posting
Accurate Background
Paycom
7.8
Duplicate Candidate Prevention
Accurate Background
Paycom
7.1
Applicant Tracking
Accurate Background
Paycom
7.5
Notifications and Alerts
Accurate Background
Paycom
8.1

Pros

Accurate Background

  • Comprehensive background check report
  • Report tailored to your needs
  • Weekly calls with Account Manager or as needed
  • online chat option with customer service
Anonymous | TrustRadius Reviewer

Paycom

  • PAF's: I no longer have to remember to make changes in payroll. PAF's make the changes for me! Payroll day has become much easier!
  • Checklists (HR): We no longer use a checklist in word or excel to remind us of all of the tasks that need to be done when we on-board, off-board, have a life change event, etc. Checklists make life so much easier!
  • Validating Payroll: The warnings that are given when we process payroll take all of the guesswork out of ensuring payroll is correct.
  • Timecards and Punch Change Requests: Our team is empowered to make changes to their own timecards (with supervisor's approval). This has cut down on correction times incredibly!!!
  • Support: This is my favorite thing about Paycom. From the minute we started the transition process to this very day, our TSR, Specialist and Account Executive are incredibly responsive and helpful!
Margie Reed | TrustRadius Reviewer

Cons

Accurate Background

  • There is no direct way to reach the verifications team and having customer service as a middleman sometimes adds a delay.
Anonymous | TrustRadius Reviewer

Paycom

  • Secure uploader response when submitting items here.
  • Ability to schedule a background check from the applicant's page. The option is there but the feature does not work.
  • Option to withdraw assigned survey.
  • There is no email notification option when assigning performance goals and performance reviews. I would like to be able to notify the employee that this action item is in their queue by sending an email when assigned and/or they should get a notification in the EE view (indicated by the bell in the top right corner of their home screen) that they have an action item to complete.
  • Setting up performance reviews are a little complicated to navigate to ensure all items are connected and tied together for the employee to view on their end and also that they populate in the Talent Manager's queue. Great feature but not easy to navigate even with the help of our account specialist.
Quinika Qualls | TrustRadius Reviewer

Likelihood to Renew

Accurate Background

No score
No answers yet
No answers on this topic

Paycom

Paycom 9.0
Based on 8 answers
The initial experience with Paycom was so bad that we decided we won't be renewing anything with them and will be terminating our business relationship mid year. Issues with the implementation, the support we receive from the implementation team and the production team has been just awful and it just doesn't meet our expectations nor what we were pitched during the sales meetings.
Samuel Rodriguez | TrustRadius Reviewer

Usability

Accurate Background

No score
No answers yet
No answers on this topic

Paycom

Paycom 8.3
Based on 14 answers
The system is very user friendly. Once you navigate where your information is stored under the forms you are golden. While the training amplified my capabilities and knowledge, I could have jumped into the system without and training and managed just fine. This probably one of my favorite parts about Paycom!
Anonymous | TrustRadius Reviewer

Reliability and Availability

Accurate Background

No score
No answers yet
No answers on this topic

Paycom

Paycom 9.1
Based on 1 answer
They are very dependable and I have never experience any outages
Elizabeth Garvin | TrustRadius Reviewer

Performance

Accurate Background

No score
No answers yet
No answers on this topic

Paycom

Paycom 8.2
Based on 1 answer
It is a solid product and was out first payroll software that we have used
Elizabeth Garvin | TrustRadius Reviewer

Support Rating

Accurate Background

No score
No answers yet
No answers on this topic

Paycom

Paycom 7.5
Based on 51 answers
I was asked by the client and very willing to assist. Paycom and its people have been wonderful as a vendor to us. We are very thankful to have the ability to use their system. Paycom will be our payroll vendor now and into the distant future as we do not see any way another vendor could replace them.
Scott Smith | TrustRadius Reviewer

In-Person Training

Accurate Background

No score
No answers yet
No answers on this topic

Paycom

Paycom 6.4
Based on 1 answer
They were a sales person and not really a good trainer.
Elizabeth Garvin | TrustRadius Reviewer

Online Training

Accurate Background

No score
No answers yet
No answers on this topic

Paycom

Paycom 7.3
Based on 1 answer
All the online training modules were short and straight to the point. Every module teach you how to use the system. If there is one thing they know how to do is training. We did implementation during the pandemic so all had to be done online or via zoom meetings.
Samuel Rodriguez | TrustRadius Reviewer

Implementation Rating

Accurate Background

No score
No answers yet
No answers on this topic

Paycom

Paycom 5.9
Based on 6 answers
Not at all satisfied it was a nightmare we spent over 8 months with the implementation team having issues after issues all related to the Puerto Rico regulations (half my employees are in Puerto Rico) and at the end we were moved over from the implementation team to the production team without all the issues being resolved
Samuel Rodriguez | TrustRadius Reviewer

Alternatives Considered

Accurate Background

Accurate Background has some competitors that are more costly on the international side of searches.
Celine Mechain | TrustRadius Reviewer

Paycom

We were using BambooHR, Workable, and Lattice before switching to Paycom. All of them were great software, but we switched to Paycom to accommodate our anticipated growth and reduce the number of separate HR software our employees were using. Bamboo, Workable, and Lattice have fantastic UX/UI and many "extras" that make their product stand out for the specific HR element they cover, but for us, it made more sense to switch to an HRIS that was more scalable. Paycom lacked in some ways in comparison, but in most instances, it can do everything each software does separately equally or better.
Anonymous | TrustRadius Reviewer

Scalability

Accurate Background

No score
No answers yet
No answers on this topic

Paycom

Paycom 5.5
Based on 1 answer
They are not able to meet our current needs
Elizabeth Garvin | TrustRadius Reviewer

Return on Investment

Accurate Background

  • Our turn around time has decreased by half as far as complete background checks are concerned. This allows us to keep our candidates and improve their experience.
  • We averaged a savings of over $2,000/year thanks to Accurate's ability to create customized packages.
Anonymous | TrustRadius Reviewer

Paycom

  • Now, I am good at handling expense management, my employees can send me the receipts about any travels and stays and I process the cash flow with just one click by confirming through its tracking feature.
  • I always remain updated about the latest requirements, about the empty slots, and about the new hiring.
  • It is time saving platform.
Emily Fasano | TrustRadius Reviewer

Screenshots

Accurate Background

Pricing Details

Accurate Background

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Paycom

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Accurate Background
1.4
Paycom
7.9

Likelihood to Renew

Accurate Background
Paycom
9.0

Usability

Accurate Background
Paycom
8.3

Reliability and Availability

Accurate Background
Paycom
9.1

Performance

Accurate Background
Paycom
8.2

Support Rating

Accurate Background
Paycom
7.5

In-Person Training

Accurate Background
Paycom
6.4

Online Training

Accurate Background
Paycom
7.3

Implementation Rating

Accurate Background
Paycom
5.9

Scalability

Accurate Background
Paycom
5.5

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