Acronis Cyber Protect Cloud vs. Veeam Data Cloud for Microsoft 365

The services are easy to learn and manage. The support team is very competent and resolves my issues that come s up easily. As a business partner, they are proactive in offering solutions and help to improve what we are doing. They are always there for engineering solutions that we are not sure how to do.

Veeam Data Cloud for Microsoft 365 is excellent at backing up mailboxes, OneDrive files, and SharePoint/Teams files and ensuring their availability and resiliency. To the best of my knowledge, it does not back up teams chats. It also backs up Entra data and audit logs and allows you to retain them longer than Microsoft.

Incentivized

• Local backup to local encrypted and protected hard drives
• Cloud backups of files, folders, or entire machines
• Vulnerability assessment of systems
• Antivirus and content filtering
• Remote control of systems
• Integration with Connectwise and other RMM and MSP tools
• Replacement that's better than Dropbox or Google drive

Incentivized

• My CFO seemed to have lost a whole year of important emails. I simply restored them to his mailbox in a matter of minutes.
• An employee left the company but an issue came up with a quote this person sent out. I could search his mailbox and got the quote as well as all communications from that customer.
• It is nice to be able to search emails in various mailboxes without disturbing the user.
• It is also nice to go back in time. Say they deleted those emails last month I can go back years if needed.

Incentivized

• The website is pretty slow and will kick you off sometimes. I know they are working on this. For now, this is the biggest problem we have with Acronis.
• Their support team isn't great. It can take a while to get an issue resolved, although issues do not happen frequently.

Incentivized

• Veeam Backup for Microsoft 365 isn't 'multi geo' aware - this means we have to manually select resources to back up depending on their geo-location.
• Veeam Backup for Microsoft 365 doesn't backup Private Channels users create in a Team - there are workarounds for this but it would be nice if this just worked.

Incentivized

They recently raised the pricing for backup usage and our price has nearly doubled. It is still lower than some other vendors, but we might review other options before renewing next year.

Incentivized

Veeam Backup for Microsoft 365 just works so well and is so easy to use. I researched multiple options for Office 365 backup and none seemed to be as easy to setup and use as Veeam Backup for Microsoft 365 and the pricing was very comfortable to us. I can't imagine any reason why we would change away from Veeam Backup for Microsoft 365.

Incentivized

Overall, Acronis Cyber Protect Cloud is powerful and effective. The platform has user-friendly features and a centralized dashboard that simplifies management across multiple clients. This platform integrates backup, recovery, and security features effectively, all in one. It makes our lives easier.

I believe the usability of the platform is very intuitive and if you are starting out can navigate through the software to get every thing setup if you follow their guides. I believe I can also have my manager, who is not technical, navigate their way through the software if I am absent to get something restored if needed.

Incentivized

I have yet to need it during any of their scheduled maintenance windows. It's always online.

Incentivized

We have a lot of data, and pulling backups out of the store sometimes takes a bit of time - but this is within acceptable tolerances. I don't expect restores to be instantaneous, and I can't quantify if the speed is software or data repository.

Incentivized

Support has been helpful when we have had to reach out. We have not had to contact support that much so I do not have much feedback on them. I met the support team at the Cyber Summit and they are all very nice, smart individuals.

Incentivized

Veeam support can be hit or miss, but when the rubber really meets the road, you can get a good engineer who has an answer. Because of the limitations of the product, they often cannot provide robust answers that allow us to meet the exact needs that we would really want. However, when it comes to solving actual issues, Veeam is quick to post hot-fixes or provide temporary workarounds until a full solution is available.

Incentivized

Would have marked a 10 but the storage in AWS was very complicated. Would be nice to have more help/guidance connecting to external storage.

Incentivized

Price! All the services have low entry points and then hit you with big fees. Acronis Advanced Backup provides better management and control of your cost then the other services we evaluated. We have tested a number of solutions not on the list that have are price competitive, but the support was lacking.

Veeam Data Cloud for Microsoft 365 offers roughly the same functionality as Barracuda Cloud-to-Cloud Backup, with a few exceptions; at the time of testing, they were unable to export .pst files. We were also already working with Veeam Backup & Replication as our on-prem backup solution and were very satisfied with it.

Incentivized

I have had no issues scaling this software as my organisation or data estate has grown. It always does exaclty what it says on the box.

Incentivized

• We have been able to further develop our customerbase and and more MSP as our partners
• Overall the recurring revenue coming from Acronis, will help us to increase revenue and margin, without investing in new hardware and save on energy-cost.
• It is time consuming to implement Acronis into our system and train our employees. With this there is also cost involved, but we believe in the long-term investements we make here.

• The only real impact is from a compliance standpoint. Our company is expected at a regulatory level to be protecting our data and even though the tenant has little traffic there could still be some regulated data in there. We have to be able to tell an auditor that it's being backed up by an enterprise grade solution, and that's what VDC was intended for.

Incentivized