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Action1 vs. Citrix Endpoint Management vs. Ivanti Autonomous Endpoint Management

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Action1

    Score9.4 out of 10
    N/AAction1 is an autonomous endpoint management platform that is cloud-native, scalable, and configurable in 5 minutes. It is free for the first 200 endpoints, with no functional limits. By pioneering autonomous OS and third-party patching - AEM’s foundational use case - through peer-to-peer patch distribution and real-time vulnerability assessment without needing a VPN, it eliminates costly, time-consuming routine labor, preempts ransomware and security risks, and protects the digital…N/A

    Citrix Endpoint Management

    Score8.7 out of 10
    N/ACitrix Endpoint Management (formerly XenMobile), is a UEM and enterprise mobility management application for securing mobile applications and devices.N/A

    Ivanti Autonomous Endpoint Management

    Score7.4 out of 10
    N/AIvanti Autonomous Endpoint Management (AEM) is an enterprise endpoint-operations solution built on the Ivanti Neurons platform. It combines unified endpoint management (UEM)—centralized management of desktops, mobile devices, and other endpoints—with digital employee experience monitoring, asset discovery, security controls, and automated remediation. Ivanti positions AEM as a broader solution layer that brings UEM, digital employee experience, and security capabilities together rather than as a…N/A
    Pricing
    Action1Citrix Endpoint ManagementIvanti Autonomous Endpoint Management
    Editions & Modules
    No answers on this topic
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Action1Citrix Endpoint ManagementIvanti Autonomous Endpoint Management
    Free Trial
    NoNoNo
    Free/Freemium Version
    YesNoNo
    Premium Consulting/Integration Services
    NoNoYes
    Entry-level Setup FeeOptionalNo setup feeRequired
    Additional Details———
    More Pricing Information
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    Score9.4 out of 10
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    Score9.4 out of 10
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    User Ratings
    Action1Citrix Endpoint ManagementIvanti Autonomous Endpoint Management
    Likelihood to Recommend
    9.7
    (20 ratings)
    6.3
    (9 ratings)
    7.0
    (115 ratings)
    Likelihood to Renew
    9.4
    (2 ratings)
    -
    (0 ratings)
    8.2
    (20 ratings)
    Usability
    9.5
    (13 ratings)
    8.0
    (2 ratings)
    7.2
    (22 ratings)
    Availability
    -
    (0 ratings)
    -
    (0 ratings)
    9.1
    (1 ratings)
    Performance
    -
    (0 ratings)
    -
    (0 ratings)
    9.1
    (1 ratings)
    Support Rating
    5.0
    (1 ratings)
    9.8
    (2 ratings)
    6.4
    (12 ratings)
    In-Person Training
    -
    (0 ratings)
    -
    (0 ratings)
    8.2
    (1 ratings)
    Online Training
    -
    (0 ratings)
    -
    (0 ratings)
    9.1
    (2 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    10.0
    (1 ratings)
    Configurability
    -
    (0 ratings)
    -
    (0 ratings)
    7.3
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    -
    (0 ratings)
    8.2
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    -
    (0 ratings)
    9.1
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    -
    (0 ratings)
    9.1
    (1 ratings)
    User Testimonials
    Action1Citrix Endpoint ManagementIvanti Autonomous Endpoint Management
    Likelihood to Recommend
    Action1
    If your organization is like mine (nonprofit and tight budget) this product is for you. The first 200 endpoints are free and being we are a small organization, this product is perfect for us. I was able to use Action1 to upgrade all my endpoints from Windows 10 to 11 pretty much effortlessly. If you are not a nonprofit and have more endpoints over 200, this is still a great product to use as I don't find it very expensive to incorporate into your infrastructure.
    Incentivized
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    Cloud Software Group
    This product is well suited for any healthcare organization, especially one privately owned by the providers. Many of our providers were displeased with our efforts to use a product that forced sandboxing of Exchange information. Therefore, we needed something that was flexible enough that sandboxing could be used where desired but still allowed native OS integration where necessary.
    Incentivized
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    Ivanti
    I think that Ivanti Autonomous Endpoint Management can be well suited to most scenarios for patch management. The different options with Ring Deployments allow for rolling out patches in any number of circumstances. Typical monthly, weekly, daily, zero day response, etc. There is some lack of control over how to wrap up a deployment. What I mean is that in a scenario where we need extremely controlled rollouts, some of the features do not align well. For our organization, we would ideally evaluate patches that come out each Patch Tuesday. Select those patches for deployment, deploy those to our test servers over 3 days, wait 2 days, then deploy to production for 3 days. While we have plenty of control over the initial deployment, we have no clean way to say "after these 3 days, no longer deploy the patch". In our specific scenario, we sacrifice process to align with the tool's capabilities.
    Incentivized
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    Pros
    Action1
    • Easy remote access to devices. That simple. We have some very unskilled users in the field where asking them to access their PC via conventional remote tools like TeamViewer, Anydesk, etc. was always a pain. Now, all they have to do is ensure their PC is online, and we can connect to them.
    • Remote software deploy. Before Action1, we did have some GPOs and scripts, but again - being able to deploy to PCs outside of our office/LAN, is just beautiful. On top of the standard repository, being able to create new packages is very useful for our scenario.
    • Inventory Reporting. Recently we had to identify PCs running old versions of Windows. Can't highlight enough how easy it is.
    Incentivized
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    Cloud Software Group
    • It has efficient security control system. Easy to use and administer.
    • It is very easy to install, it connects well with with other apps.
    • SecureWeb Xenmobile provides secured access to the websites and eliminates the need of VPN.
    • It connects very well with other apps.
    Incentivized
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    Ivanti
    • Ivanti Autonomous Endpoint Management is light weight and easy to install
    • Ivanti Autonomous Endpoint Management allows the user to defer a required restart. Allowing them to restart their machine at a time that's more convenient for them.
    • Comparatively, Ivanti Autonomous Endpoint Management is a budget friendly solution.
    Incentivized
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    Cons
    Action1
    • Remote Access could use added functionality
    • The deployment screens for update deferrals can be hard to understand at first and easy to skip since it carries some default info when you create a new automation rather than a more conspicuous prompt to update.
    Incentivized
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    Cloud Software Group
    • issues with non apple, non samsung devices: if it is not setup with an apple or samsung phone, then the Certificate onboarding is a struggle/unable to be done.
    • user-pin setup: for a user to be onboarded, requiring a PIN; there is a self service way but it is clunky and users prefer to call in instead of trying to follow the 15 step process via PDF
    • if the certificate is ever lost, due to an upgrade via IOS or android, then the entire process [uninstall, reinstall] has to be done, which means downtime for the end user, and higher call volume when a service provider pushes an iOS update.
    Incentivized
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    Ivanti
    • MDM has fallen a bit flat, however, with the recent acquisition of MobileIron I believe this will change but as of now there is some of this still built into the product
    • The antivirus portion of the product hasn't had much love and could use a bump. It is not bad at all but I would like to see it hit that next level.
    • Data Analytics is the most powerful tool inside this platform but it is so hard for people to figure it out that it often goes unused. It needs a good redesign.
    • API could use some work.
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    Likelihood to Renew
    Action1
    Price, functionality, and continuous improvement of the product.
    Incentivized
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    Cloud Software Group
    No answers on this topic
    Ivanti
    MobileIron is a constantly evolving platform that stays current with industry trends. iOS updates? No problem, they're supported almost immediately after a new iOS version comes out. If you are a Core (on-prem) customer there is ample support and assistance to migrate to the Cloud version of MobileIron (although I've yet to convince my department head to approve the request). The platform is very robust and extremely configurable. Management roles can be delegated effectively to other staff without compromising security. These in alone are important, but even more important is the company itself - they are great to work with, from support to sales. We have never had a situation where MobileIron left us on our own, and many times support has gone way beyond what is simply required in order to educate us or extend the usefulness of the product
    Incentivized
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    Usability
    Action1
    Action1 has taken many of the tasks that are time consuming and made them simple automated tasks that can be run on a schedule. I can schedule tasks to run off-hours and know that they will be done and I no longer have worry about it. As someone who does IT support for a living, it just makes my job so much simpler with less stress.
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    Cloud Software Group
    The software's usability is what we expected. We knew what our organization needed and Citrix was able to meet our needs. The ability to have the apps on a mobile device has been a great plus and Citrix seems to have really developed a software based on the every day needs of the user.
    Read full review
    Ivanti
    Importing devices and setting up patch deployment was very simple. The real star here is the automation built into Neurons though. Neurons is able to set up custom Bots commands which can automate troublesome servers which have custom start up and shut down commands that must be followed. User and SAML setup was also incredibly easy
    Incentivized
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    Reliability and Availability
    Action1
    No answers on this topic
    Cloud Software Group
    No answers on this topic
    Ivanti
    i have not experienced sucha thing so far
    Incentivized
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    Performance
    Action1
    No answers on this topic
    Cloud Software Group
    No answers on this topic
    Ivanti
    no issues were encountered
    Incentivized
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    Support Rating
    Action1
    I never contacted support services
    Incentivized
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    Cloud Software Group
    Overall the support from the customer service team has been good. They are very timely and expert in resolving the tickets. They have appropriate knowledge to resolve issues in all stages to development. They were up to the point during the implementation stage of the XenMobile, all queries were answered in time to help finish the deployment. The support for last three years has been extraordinary in helping us use XenMobile effectively and efficiently.
    Incentivized
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    Ivanti
    TRM\TAM support has been generally very good. Getting reported bug fixes, design changes, UX problems resolved has been a pain. It is often difficult to get problems escalated beyond the TRM\TAM level. Support is fantastic when you can get it, getting it can often require more work than it should, and that is probably our biggest issue.
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    In-Person Training
    Action1
    No answers on this topic
    Cloud Software Group
    No answers on this topic
    Ivanti
    it was clear and understandable for me which is why i have a good hang of it the training material is also great which was provided by them. The help community and documentation is also great. all the questions were clearly answered and the person for clear and patient with it.
    Incentivized
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    Online Training
    Action1
    No answers on this topic
    Cloud Software Group
    No answers on this topic
    Ivanti
    It is online based, after learning content you can take a test and if you don't pass you get two other chances to pass. Once you pass the test you can print out your certification or save it
    Incentivized
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    Implementation Rating
    Action1
    very easy to start using it.
    Incentivized
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    Cloud Software Group
    No answers on this topic
    Ivanti
    None, implementation went great
    Incentivized
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    Alternatives Considered
    Action1
    After looking at different solutions, Action1 [Cloud Remote Monitoring and Management Solution] was the perfect fit for us that delivered all of the features we wanted without being as costly as some of the others alternatives we've looked at. There was no minimum endpoint count and they even offer up to 50 endpoints for free, which is really great for a small organization like us to help us lower our starting costs and still allows us to grow at our pace without having to commit to a defined amount of endpoints to start.
    Read full review
    Cloud Software Group
    With a zero trust solution for the entire digital workspace, you can continually monitor and assess session activities before, during, and after login. Reduce risk, gain more control over every session, and get deeper insights across your entire application landscape. To achieve this strong security posture across all environments, you need an application delivery solution that shares a common code base. This lets you implement consistent security policies across all your applications for comprehensive protection.
    Incentivized
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    Ivanti
    Better in most all categories. On-prem was not an issue for my organization. MS SCCM was lacking features. Airwatch required increasing tiers of service in order to match [Ivanti Unified Endpoint Manager (formerly LANDESK Management Suite)] features, and lacked the robust inventory data we needed. Meraki was very simple to use, but did not meet our needs. I would say that most Airwatch customers aren't using all the features they are paying for, and could save lots of money by using Meraki instead.
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    Scalability
    Action1
    No answers on this topic
    Cloud Software Group
    No answers on this topic
    Ivanti
    i like the way this tool performs
    Incentivized
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    Return on Investment
    Action1
    • Saved hours per week on patching and able to ensure a 100% patching success rate.
    • Able to create custom alerting on potential problems as well as able to create some automation to automatically address problems.
    • Improved support to our remote locations and users.
    • Custom deployments allow us to have a mechanism to deploy custom applications we build as well as other third party applications we need to distribute.
    Incentivized
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    Cloud Software Group
    • Specific ROI was on us avoiding purchasing company managed cell phones - one of the most important drivers
    • Makes on boarding, and especially offboarding remote users a heck of a lot easier w/the ability to wipe the container, even if not connected (via time setting)
    • Easy access to internal resources - no need for separate vpn, etc...
    Incentivized
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    Ivanti
    • The installation of MobileIron was for security compliance so we could containerize email on BYOD devices and also control who got email on company phones (to prevent hourly workers from working on emails after hours). MobileIron met this need nicely.
    • MobileIron allowed us to utilize device certificates to prevent unauthorized devices from joining wireless networks in our company.
    • MobileIron allows our sales staff to get emails on the road and many users rely on the functionality and ease of the phone for general mail communication.
    Incentivized
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    ScreenShots

    Action1 Screenshots

    Screenshot of the Action1 dashboardScreenshot of Action1 patch managementScreenshot of Action1 software deploymentScreenshot of Action1 endpoint managementScreenshot of an Action1 vulnerabilities viewScreenshot of Action1 vulnerabilities remediation

    Ivanti Autonomous Endpoint Management Screenshots

    Screenshot of Asset VisibilityScreenshot of Autonomous PatchScreenshot of Predictive RemediationScreenshot of Digital Employee Experience ManagementScreenshot of Self Healing