Action1 vs. Remote Desktop Manager

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Action1
Score 9.8 out of 10
N/A
Action1 supports patch management with a scalable platform configurable in 5 minutes. It integrates real-time vulnerability assessment and automated remediation for third-party software and OS, peer-to-peer patch distribution, and IT ecosystem integrations, to ensure continuous patch compliance, and to reduce ransomware and security risks . Action1 is certified for SOC 2/ISO 27001 and is used by enterprises to manage endpoints globally. The company was founded by…N/A
Remote Desktop Manager
Score 8.4 out of 10
Mid-Size Companies (51-1,000 employees)
Remote Desktop Manager (RDM) from Canadian software company Devolutions is a remote administration and credential management tool for securely centralizing multiple remote connections and sensitive data.
$299.99
per year
Pricing
Action1Remote Desktop Manager
Editions & Modules
No answers on this topic
Single User
$299.99
per year
Enterprise
$9999.99
per year
Platinum
Contact Sales
Unlimited Users, Multiple Sites, Worldwide
Offerings
Pricing Offerings
Action1Remote Desktop Manager
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Features
Action1Remote Desktop Manager
Remote Administration
Comparison of Remote Administration features of Product A and Product B
Action1
-
Ratings
Remote Desktop Manager
8.1
44 Ratings
2% below category average
Screen sharing00 Ratings7.823 Ratings
File transfer00 Ratings7.629 Ratings
Secure remote access with Smart Card authentication00 Ratings9.116 Ratings
Access to sleeping/powered-off computers00 Ratings8.75 Ratings
Over-the-Internet remote session00 Ratings8.438 Ratings
Initiate remote control from mobile00 Ratings7.922 Ratings
Remote management of servers & workstations00 Ratings8.142 Ratings
Remote Active Directory® management00 Ratings8.018 Ratings
Centralized management dashboard00 Ratings8.535 Ratings
Session record00 Ratings9.018 Ratings
Annotations00 Ratings9.125 Ratings
Monitoring and Alerts00 Ratings5.214 Ratings
Multi-platform remote control00 Ratings8.335 Ratings
Best Alternatives
Action1Remote Desktop Manager
Small Businesses
NinjaOne
NinjaOne
Score 9.3 out of 10
Getscreen.me
Getscreen.me
Score 9.8 out of 10
Medium-sized Companies
KACE Systems Management Appliance
KACE Systems Management Appliance
Score 10.0 out of 10
NinjaOne
NinjaOne
Score 9.3 out of 10
Enterprises
KACE Systems Management Appliance
KACE Systems Management Appliance
Score 10.0 out of 10
Remote Desktop Services
Remote Desktop Services
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Action1Remote Desktop Manager
Likelihood to Recommend
10.0
(7 ratings)
8.2
(44 ratings)
Likelihood to Renew
-
(0 ratings)
9.1
(2 ratings)
Usability
-
(0 ratings)
8.2
(2 ratings)
Support Rating
-
(0 ratings)
9.0
(7 ratings)
Implementation Rating
-
(0 ratings)
9.1
(1 ratings)
User Testimonials
Action1Remote Desktop Manager
Likelihood to Recommend
Action1
If you need a solution to help you remotely manage your endpoints this is a no-brainer. I highly recommend signing up for the trial and pushing the agent out to a few endpoints to test
Read full review
Devolutions
If you have lots of servers to manage, lots of credentials, different protocols, documents, other files, and need a single tool to manage it, this is the tool. Active Directory integrated, user and groups permissions, audit everything, keep data in encrypted files or in a database, customize everything, even the installer,
Read full review
Pros
Action1
  • Customer service and support team are easy to reach and response time is really fast
  • Interface is really user friendly and easy to use
Read full review
Devolutions
  • Customer service delivery, whereby you can connect to clients to assist and resolve an incident.
  • Working from home logging onto office based machine.
  • It helps to attend to a problem more quickly, thereby saving the cost of relocation and commuting to distant places.
  • Speed and cost elements are critical here.
Read full review
Cons
Action1
  • I wish the remote connection has a file transfer feature.
  • I hope Action1 will implement DLP and Secure Web Gateway features in the future.
Read full review
Devolutions
  • I would like to see advanced auditing in the Devolution's drive data source like there are in some of the others. But that's just something I'd like to see, it doesn't hinder my using the app.
  • I would love to see even more addons available from even more software and service developers, but again the addon manager is great already so it's not a hindrance what so ever.
Read full review
Likelihood to Renew
Action1
No answers on this topic
Devolutions
I've been using RDM for about 10 years now. I started with the free version, which I used for a few years, and eventually switched to the Enterprise version. I can never go back now! I use this tool for everything and cannot see doing my job without it! Whenever we have someone new come in or bring in a vendor/contractor, they always ask me what RDP tool I'm using. Once I explain about it's features and all, they're usually instantly sold on it. :)
Read full review
Usability
Action1
No answers on this topic
Devolutions
I use this tool for almost everything in my day to day job. I launch the VMware VI Client from RDM. I launch vSphere Web Client Sessions from RDM. I RDP from RDM. Access Dell iDRAC and HP iLO via RDM, as well as Cisco UCS Manager and iKVM. I have saved SSH Sessions to my VMware hosts. I have URLs saved to get to things like IPAM, etc
Read full review
Support Rating
Action1
No answers on this topic
Devolutions
I've never had to use support as I've never had an issue. That said, you can open a support ticket right from the UI. The user forums are active, and there are thousands of threads covering many topics. Very easy to get support if needed. This is an easy ten.
Read full review
Implementation Rating
Action1
No answers on this topic
Devolutions
The implementation was completely successful. We had no issues!
Read full review
Alternatives Considered
Action1
Action1 Cloud Remote Monitoring and Management Solution may not be as feature rich as SCCM and Intune, but it does its job without having to set up and support additional infrastructure on your network. It's more user friendly than ManageEngine's Desktop Central but does most of the same tasks you would be getting from ManageEngine's cloud version of their desktop management system.
Read full review
Devolutions
  1. The types of sessions. You are not limited to just RDP sessions, you can do SSH, Web Browser, iLO, or really any session you can imagine that you might use to connect to a remote service
  2. The extensions, add-ons, and features of RDM. You simply can do a lot more.
  3. Automation - There's additional things you can do that help automate your workday to make things easier
  4. The interface - It's easier to navigate and deal with multiple sessions at a time.
Read full review
Return on Investment
Action1
  • ROI = Time saved for us.
  • The Action1 agent has allowed us to maintain the security of our endpoints by allowing us to update all software on our fleet of devices.
Read full review
Devolutions
  • A common place for storage for all users. Instead of employees using multiple different password management systems, they all use Remote Desktop Manager to store them now.
  • We don't have to buy licenses from multiple vendors when everyone uses Remote Desktop Manager.
Read full review
ScreenShots

Action1 Screenshots

Screenshot of Action1 DashboardScreenshot of Action1 Patch ManagementScreenshot of Action1 Software DeploymentScreenshot of Action1 Endpoint ManagementScreenshot of Action1 Vulnerabilities ViewScreenshot of Action1 Vulnerabilities Remediation

Remote Desktop Manager Screenshots

Screenshot of EntryScreenshot of Main ScreenScreenshot of Tree ViewScreenshot of Overview