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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Action1

    Score9.4 out of 10
    N/AAction1 is an autonomous endpoint management platform that is cloud-native, scalable, and configurable in 5 minutes. It is free for the first 200 endpoints, with no functional limits. By pioneering autonomous OS and third-party patching - AEM’s foundational use case - through peer-to-peer patch distribution and real-time vulnerability assessment without needing a VPN, it eliminates costly, time-consuming routine labor, preempts ransomware and security risks, and protects the digital…N/A

    RealVNC Connect

    Score8.9 out of 10
    N/ARealVNC® Connect is a secure remote access solution from RealVNC. It can be used to connect to a remote device anywhere in the world to view its desktop in real-time and take control as though sitting in front of it.

    $99

    per year (one concurrent session)

    Pricing
    Action1RealVNC Connect
    Editions & Modules
    No answers on this topic
    Essentials
    $8.25
    per month (billed annually) per concurrent session
    Plus
    $16.50
    per month (billed annually) per concurrent session (add up to 3)
    Premium
    $29.75
    per month (billed annually) per concurrent session (add up to 5)
    Enterprise
    Custom Pricing
    per year
    Enterprise
    Custom Pricing
    Offerings
    Pricing Offerings
    Action1RealVNC Connect
    Free Trial
    NoYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details—Plans work on a Per Concurrent Session basis. Each plan gives access to a bundled number of devices, but limits apply to the amount of devices that can be connected at any given time. The Premium plan includes On-Demand Assist, a useful tool for providing just-in-time remote support to end-users without them needing RealVNC Connect installed on their device.
    More Pricing Information
    Community Pulse
    Action1RealVNC Connect
    Considered Both Products
    Action1
    Chose Action1
    While other RMMs may only be good at one thing, Action1 is really good at everything that their does. If they don't have it in the platform yet, that's because it's not good enough for their standards. From a pricing standpoint on Patch/Software management there is no match for …
    Incentivized
    RealVNC
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    20 Answers
    100%
    Would buy again
    11 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    19 Answers
    100%
    Delivers good value for the price
    10 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    20 Answers
    100%
    Happy with the feature set
    11 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    19 Answers
    100%
    Lived up to sales and marketing promises
    7 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    20 Answers
    100%
    Implementation went as expected
    11 Answers
    Features
    Action1RealVNC Connect
    Remote Administration
    Comparison of Remote Administration features of Action1 and RealVNC Connect
    Feature
    Action1
    -
    Ratings
    RealVNC Connect
    7.3
    32 Ratings
    8% below category average
    Screen sharing00 Ratings9.028 Ratings
    File transfer00 Ratings8.015 Ratings
    Instant message00 Ratings6.119 Ratings
    Secure remote access with Smart Card authentication00 Ratings7.05 Ratings
    Access to sleeping/powered-off computers00 Ratings6.09 Ratings
    Over-the-Internet remote session00 Ratings9.030 Ratings
    Initiate remote control from mobile00 Ratings9.019 Ratings
    Remote management of servers & workstations00 Ratings4.76 Ratings
    Centralized management dashboard00 Ratings7.116 Ratings
    Session record00 Ratings8.02 Ratings
    Annotations00 Ratings5.36 Ratings
    Monitoring and Alerts00 Ratings7.03 Ratings
    Multi-platform remote control00 Ratings9.011 Ratings
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    Action1RealVNC Connect
    Small Businesses
    Avast CloudCare
    Score10 out of 10
    N-able Take Control
    Score7.2 out of 10
    Medium-sized Companies
    LogMeIn Resolve
    Score9.1 out of 10
    Remote Desktop Manager
    Score9.6 out of 10
    Enterprises
    ManageEngine Endpoint Central
    Score9 out of 10
    BeyondTrust Privileged Remote Access
    Score9.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Action1RealVNC Connect
    Likelihood to Recommend
    9.7
    (20 ratings)
    9.7
    (38 ratings)
    Likelihood to Renew
    9.4
    (2 ratings)
    8.0
    (8 ratings)
    Usability
    9.5
    (13 ratings)
    8.0
    (4 ratings)
    Support Rating
    5.0
    (1 ratings)
    8.0
    (2 ratings)
    Online Training
    -
    (0 ratings)
    7.0
    (2 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    8.0
    (2 ratings)
    User Testimonials
    Action1RealVNC Connect
    Likelihood to Recommend
    Action1
    If your organization is like mine (nonprofit and tight budget) this product is for you. The first 200 endpoints are free and being we are a small organization, this product is perfect for us. I was able to use Action1 to upgrade all my endpoints from Windows 10 to 11 pretty much effortlessly. If you are not a nonprofit and have more endpoints over 200, this is still a great product to use as I don't find it very expensive to incorporate into your infrastructure.
    Incentivized
    Read full review
    RealVNC
    It is very easy to use if the remote device is already set up to receive connections, so if you are setting up devices before deploying them, it is a great tool to have. It is well-suited to use when shadowing users or using it as a teaching tool. There are other products that are better if you are trying to help someone on a one-use basis.
    Incentivized
    Read full review
    Pros
    Action1
    • Easy remote access to devices. That simple. We have some very unskilled users in the field where asking them to access their PC via conventional remote tools like TeamViewer, Anydesk, etc. was always a pain. Now, all they have to do is ensure their PC is online, and we can connect to them.
    • Remote software deploy. Before Action1, we did have some GPOs and scripts, but again - being able to deploy to PCs outside of our office/LAN, is just beautiful. On top of the standard repository, being able to create new packages is very useful for our scenario.
    • Inventory Reporting. Recently we had to identify PCs running old versions of Windows. Can't highlight enough how easy it is.
    Incentivized
    Read full review
    RealVNC
    • VNC Connect does an excellent job in remotely connecting to a computer through either your local area network or even another computer on the internet. As long as the VNC Connect services is installed and the client is running in the background.
    • VNC Connect provides password protection to prevent unauthorized users from attempting to remotely access your computer. There's an option to have a separate password to remotely view vs view & access a computer. You can even add an additional level of security by turning on the feature to require Windows login credentials.
    • VNC Connect provides an additional set of controls after a remote connection has been established with another computer. You can have special keystrokes like Ctrl+Alt+Del sent as a command sequence to the other computer as well as access more than a single screen when in use at the remote computer location.
    Incentivized
    Read full review
    Cons
    Action1
    • Remote Access could use added functionality
    • The deployment screens for update deferrals can be hard to understand at first and easy to skip since it carries some default info when you create a new automation rather than a more conspicuous prompt to update.
    Incentivized
    Read full review
    RealVNC
    • Its a pretty straight forward product - I would like to see more tools with a "wow" factor.
    • Panel colors are blah - I would like more eye-catching colors.
    • A more consistent look with all platforms - like Mac & PC.
    Incentivized
    Read full review
    Likelihood to Renew
    Action1
    Price, functionality, and continuous improvement of the product.
    Incentivized
    Read full review
    RealVNC
    VNC is a solid product for the price. It simply works and its reliable across different platforms. Some products state they work well in the Mac environment but don't deliver. This one does what it says. Connections are reliable, but of course, this depends on internet connections. The product works well over wireless connections as well. It delivers on what a remote tool should deliver on. My technicians are happy with the product and customers appreciate the ease of use when letting us connect to their systems. Some also appreciate the remote support while they are multi-task.
    Incentivized
    Read full review
    Usability
    Action1
    Action1 has taken many of the tasks that are time consuming and made them simple automated tasks that can be run on a schedule. I can schedule tasks to run off-hours and know that they will be done and I no longer have worry about it. As someone who does IT support for a living, it just makes my job so much simpler with less stress.
    Read full review
    RealVNC
    It's a niche product and in that niche they try to cater to as many use cases as they can. Other as a TCO aspect i don't see many use cases where you can't use this product as the one tool for all remote session use cases in your company
    Incentivized
    Read full review
    Support Rating
    Action1
    I never contacted support services
    Incentivized
    Read full review
    RealVNC
    VNC Connect is a reliable product that has been around for a long time. It is reasonably priced and works well in the Mac & PC environment. When you have a small team that supports many users we need tools that we can rely upon and that will get the job done on the first try. Many customers appreciate the quick assistance and can multi-task while our team works on their computer issues remotely. From a customer service point of view, this tool gives us transparency and efficient effectiveness.
    Incentivized
    Read full review
    Online Training
    Action1
    No answers on this topic
    RealVNC
    The training is very informative, quick and to the point. All of the details one would need are present so the user doesn't have to go searching for additional information just to use the application. The layout of the training was also neat and concise, some of the other training sessions for other companies I've done in the past were confusing and not well thought out, this one is much more superior
    Read full review
    Implementation Rating
    Action1
    very easy to start using it.
    Incentivized
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    RealVNC
    No problem at all, love the product.
    Incentivized
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    Alternatives Considered
    Action1
    After looking at different solutions, Action1 [Cloud Remote Monitoring and Management Solution] was the perfect fit for us that delivered all of the features we wanted without being as costly as some of the others alternatives we've looked at. There was no minimum endpoint count and they even offer up to 50 endpoints for free, which is really great for a small organization like us to help us lower our starting costs and still allows us to grow at our pace without having to commit to a defined amount of endpoints to start.
    Read full review
    RealVNC
    VNC is light and sleek with the quick setup, was impressed with the quick setup despite poor Internet connection outdoor. TeamViewer is good, but the pricing is not as good as VNC. Both do the basic job, but VNC still outperform TeamViewer in terms of performance and ease of use.
    Incentivized
    Read full review
    Return on Investment
    Action1
    • Saved hours per week on patching and able to ensure a 100% patching success rate.
    • Able to create custom alerting on potential problems as well as able to create some automation to automatically address problems.
    • Improved support to our remote locations and users.
    • Custom deployments allow us to have a mechanism to deploy custom applications we build as well as other third party applications we need to distribute.
    Incentivized
    Read full review
    RealVNC
    • I have just used the software for about 1 month and so far so god. I am saving time whenever I can access my client's computers from my desk as opposed to having to leave my office to go to their offices. Saves me time and the client money.
    Incentivized
    Read full review
    ScreenShots

    Action1 Screenshots

    Screenshot of the Action1 dashboardScreenshot of Action1 patch managementScreenshot of Action1 software deploymentScreenshot of Action1 endpoint managementScreenshot of an Action1 vulnerabilities viewScreenshot of Action1 vulnerabilities remediation

    RealVNC Connect Screenshots

    Screenshot of the Device List in the Connect v8 desktop appScreenshot of On-Demand Assist, which can be used to start a remote support session using a single-use code.