Action1 vs. RealVNC Connect

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Action1
Score 9.6 out of 10
N/A
Action1 supports patch management with a scalable platform configurable in 5 minutes. It integrates real-time vulnerability assessment and automated remediation for third-party software and OS, peer-to-peer patch distribution, and IT ecosystem integrations, to ensure continuous patch compliance, and to reduce ransomware and security risks . Action1 is certified for SOC 2/ISO 27001 and is used by enterprises to manage endpoints globally. The company was founded by…N/A
RealVNC Connect
Score 7.3 out of 10
N/A
RealVNC® Connect is the secure remote access solution from RealVNC, the inventors of VNC technology. RealVNC Connect can be used to connect to a remote device anywhere in the world to view its desktop in real-time and take control as though sitting in front of it. From enabling remote working, to managing vital systems remotely, to providing IT support for organizations, RealVNC® Connect offers features to stay connected for IT teams around the world.
$44.28
per year per device (up to 3 devices to start)
Pricing
Action1RealVNC Connect
Editions & Modules
No answers on this topic
Essentials
$3.69
per month (billed annually) per device (up to 3 devices)
Plus
$4.19
per month (billed annually) per device (up to 25 devices)
Premium
$5.49
per month (billed annually) per device (up to 150 devices)
Enterprise
Custom
per year
Offerings
Pricing Offerings
Action1RealVNC Connect
Free Trial
NoYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsPlans can also be purchased on a Per User basis. From Plus upwards, when paying Per User, access to On-Demand Assist, a tool for providing just-in-time remote support to end-users without them needing RealVNC Connect installed on their device, is included.
More Pricing Information
Features
Action1RealVNC Connect
Remote Administration
Comparison of Remote Administration features of Product A and Product B
Action1
-
Ratings
RealVNC Connect
7.4
32 Ratings
10% below category average
Screen sharing00 Ratings9.428 Ratings
File transfer00 Ratings8.015 Ratings
Instant message00 Ratings6.919 Ratings
Secure remote access with Smart Card authentication00 Ratings7.05 Ratings
Access to sleeping/powered-off computers00 Ratings6.09 Ratings
Over-the-Internet remote session00 Ratings9.030 Ratings
Initiate remote control from mobile00 Ratings8.619 Ratings
Remote management of servers & workstations00 Ratings4.76 Ratings
Centralized management dashboard00 Ratings7.816 Ratings
Session record00 Ratings8.02 Ratings
Annotations00 Ratings5.36 Ratings
Monitoring and Alerts00 Ratings7.03 Ratings
Multi-platform remote control00 Ratings9.011 Ratings
Best Alternatives
Action1RealVNC Connect
Small Businesses
Avast CloudCare
Avast CloudCare
Score 9.9 out of 10
Getscreen.me
Getscreen.me
Score 9.7 out of 10
Medium-sized Companies
KACE Systems Management Appliance
KACE Systems Management Appliance
Score 10.0 out of 10
Remote Desktop Services
Remote Desktop Services
Score 9.2 out of 10
Enterprises
KACE Systems Management Appliance
KACE Systems Management Appliance
Score 10.0 out of 10
Remote Desktop Services
Remote Desktop Services
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Action1RealVNC Connect
Likelihood to Recommend
9.5
(11 ratings)
8.4
(38 ratings)
Likelihood to Renew
9.5
(2 ratings)
8.0
(8 ratings)
Usability
9.0
(4 ratings)
8.0
(4 ratings)
Support Rating
5.0
(1 ratings)
8.0
(2 ratings)
Online Training
-
(0 ratings)
7.0
(2 ratings)
Implementation Rating
10.0
(1 ratings)
8.0
(2 ratings)
User Testimonials
Action1RealVNC Connect
Likelihood to Recommend
Action1
[Action1 Cloud Remote Monitoring and Management Solution is a] really great tool for organizations looking at a solution that doesn't rely on on-premise infrastructure to manage multiple sites or work-from-home devices. As long as the endpoints are connected to the internet they will show as online in the system.
Read full review
RealVNC
It is very easy to use if the remote device is already set up to receive connections, so if you are setting up devices before deploying them, it is a great tool to have. It is well-suited to use when shadowing users or using it as a teaching tool. There are other products that are better if you are trying to help someone on a one-use basis.
Read full review
Pros
Action1
  • Automations. We utilize scheduled tasks that we define within Action1 to provide additional controls for reporting, alerting, and for endpoint management. It is a unique way to expand functionality by use of centrally managed scripting events.
  • Able to create and view reports showing detailed information of all types of endpoints within my enterprise. We can also create custom reports from a large set of available data points and can also create custom alerts based on these data points.
  • Vulnerability detection and resolution management. Able to detect vulnerabilities and apply controls or actions based on the vulnerabilities found. Along with the Security patching, this adds and extra layer of visibility and control to secure my environment.
  • Custom application deployments. Action1 provides a large set of third part applications you can deploy and patch updates for, but if you have custom applications built in-house or just an application that is not available in the software repository that Action1 has, you can build your own custom deployments easily.
Read full review
RealVNC
  • VNC Connect does an excellent job in remotely connecting to a computer through either your local area network or even another computer on the internet. As long as the VNC Connect services is installed and the client is running in the background.
  • VNC Connect provides password protection to prevent unauthorized users from attempting to remotely access your computer. There's an option to have a separate password to remotely view vs view & access a computer. You can even add an additional level of security by turning on the feature to require Windows login credentials.
  • VNC Connect provides an additional set of controls after a remote connection has been established with another computer. You can have special keystrokes like Ctrl+Alt+Del sent as a command sequence to the other computer as well as access more than a single screen when in use at the remote computer location.
Read full review
Cons
Action1
  • Color schemes. The website provides a light and dark theme, but I would like more options to customize screen colors for my preference and ease of viewing.
  • A common language custom report builder. A query like report or alert builder to complement just selecting data points.
Read full review
RealVNC
  • Its a pretty straight forward product - I would like to see more tools with a "wow" factor.
  • Panel colors are blah - I would like more eye-catching colors.
  • A more consistent look with all platforms - like Mac & PC.
Read full review
Likelihood to Renew
Action1
Price, functionality, and continuous improvement of the product.
Read full review
RealVNC
VNC is a solid product for the price. It simply works and its reliable across different platforms. Some products state they work well in the Mac environment but don't deliver. This one does what it says. Connections are reliable, but of course, this depends on internet connections. The product works well over wireless connections as well. It delivers on what a remote tool should deliver on. My technicians are happy with the product and customers appreciate the ease of use when letting us connect to their systems. Some also appreciate the remote support while they are multi-task.
Read full review
Usability
Action1
Action1 is intuitive. The menu items to the left are self-explanatory and easy to navigate. The learning curve is minimal to get started. It is worth exploring guides for deploying custom or pre-built scripts from the library.Automations are also very simple to understand and navigate. Again, reading an overview or a guide gives you a better understanding all the options available.To get the full benefit of Action1, consult the how-to articles and documentation.
Read full review
RealVNC
It's a niche product and in that niche they try to cater to as many use cases as they can. Other as a TCO aspect i don't see many use cases where you can't use this product as the one tool for all remote session use cases in your company
Read full review
Support Rating
Action1
I never contacted support services
Read full review
RealVNC
VNC Connect is a reliable product that has been around for a long time. It is reasonably priced and works well in the Mac & PC environment. When you have a small team that supports many users we need tools that we can rely upon and that will get the job done on the first try. Many customers appreciate the quick assistance and can multi-task while our team works on their computer issues remotely. From a customer service point of view, this tool gives us transparency and efficient effectiveness.
Read full review
Online Training
Action1
No answers on this topic
RealVNC
The training is very informative, quick and to the point. All of the details one would need are present so the user doesn't have to go searching for additional information just to use the application. The layout of the training was also neat and concise, some of the other training sessions for other companies I've done in the past were confusing and not well thought out, this one is much more superior
Read full review
Implementation Rating
Action1
very easy to start using it.
Read full review
RealVNC
No problem at all, love the product.
Read full review
Alternatives Considered
Action1
Action1 Cloud Remote Monitoring and Management Solution may not be as feature rich as SCCM and Intune, but it does its job without having to set up and support additional infrastructure on your network. It's more user friendly than ManageEngine's Desktop Central but does most of the same tasks you would be getting from ManageEngine's cloud version of their desktop management system.
Read full review
RealVNC
VNC is light and sleek with the quick setup, was impressed with the quick setup despite poor Internet connection outdoor. TeamViewer is good, but the pricing is not as good as VNC. Both do the basic job, but VNC still outperform TeamViewer in terms of performance and ease of use.
Read full review
Return on Investment
Action1
  • Saved hours per week on patching and able to ensure a 100% patching success rate.
  • Able to create custom alerting on potential problems as well as able to create some automation to automatically address problems.
  • Improved support to our remote locations and users.
  • Custom deployments allow us to have a mechanism to deploy custom applications we build as well as other third party applications we need to distribute.
Read full review
RealVNC
  • I have just used the software for about 1 month and so far so god. I am saving time whenever I can access my client's computers from my desk as opposed to having to leave my office to go to their offices. Saves me time and the client money.
Read full review
ScreenShots

Action1 Screenshots

Screenshot of Action1 DashboardScreenshot of Action1 Patch ManagementScreenshot of Action1 Software DeploymentScreenshot of Action1 Endpoint ManagementScreenshot of Action1 Vulnerabilities ViewScreenshot of Action1 Vulnerabilities Remediation