What users are saying about

ActiveCollab

18 Ratings

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Top Rated
768 Ratings

ActiveCollab

18 Ratings
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Score 7.8 out of 101

Basecamp<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>

Top Rated
768 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7.9 out of 101

Add comparison

Likelihood to Recommend

ActiveCollab

Scenarios where ActiveCollab works well1) ActiveCollab works well for small teams specifically T&M teams.Its invoicing feature is unique & can make your life easy.2) It is very easy to use & posses good range of filters like on the task list, we can drag/drop tasks, Filter by assignee's,
tasks lists, due dates, or completed tasks. 3) It has some simple but awesome features like when you're in
the middle of writing something i.e a comment on story and get interrupted,
it retains what you wrote.4) It allows you to tag team members in threads of comments to grab their attention, its really needed when teams are distributed. Thus helping team members to collaborate easily & stay on same page.5) It integrates pretty well with other web apps like quickbooks , Slack, Trello, HubSpot, Zapier etcScenarios where ActiveCollab did not work well1) Tasks can not have multiple assignee's here so if two members are working on same task it did not allow you to reflect that.2) Sorting capability is not their under invoicing3) It did not work well for larger teams4) Search option is not very detailed & you may end up wasting lot of time searching one particular bug or issue.












Sourav Singla ,Safe Agilist, CSP,  ICP-ACC, CSM, CSPO, SSM, LSSG profile photo

Basecamp

[Basecamp is well suited for] Working with third party vendors for collaborating on basic forms of project essentials such as schedules, to-do lists, message boards, documents and feedback on the activities completed throughout the day. This is very easy to use for simply asking questions or providing feedback or concerns while avoiding back channel communications or single communications to a single person that represents us or the third party company. It allows for everyone (or those specific to a campfire) to all see and provide feedback or information whenever necessary. It also is a great alternative to endless emails and wasteful meetings. Where Basecamp tends to fall through the cracks for us, is in regards to the lack of desktop or workstation integration or reliance on third party applications to contribute, read or manage documents. It would also be more useful if there was a desktop like app or phone app that can allow for users to interact with Basecamp without logging in through the webpage. For internal functions, it just doesn't suit our needs since we have our own messenger system, or our document management system for ensuring secure docs stay secure
Craig Lockley profile photo

Feature Rating Comparison

Project Management

ActiveCollab
7.4
Basecamp
7.8
Task Management
ActiveCollab
9.3
Basecamp
8.8
Resource Management
ActiveCollab
7.5
Basecamp
8.0
Gantt Charts
ActiveCollab
6.1
Basecamp
8.2
Scheduling
ActiveCollab
6.5
Basecamp
7.7
Workflow Automation
ActiveCollab
7.0
Basecamp
7.5
Team Collaboration
ActiveCollab
8.6
Basecamp
8.7
Support for Agile Methodology
ActiveCollab
6.7
Basecamp
7.6
Support for Waterfall Methodology
ActiveCollab
7.0
Basecamp
7.5
Document Management
ActiveCollab
8.9
Basecamp
8.0
Email integration
ActiveCollab
8.0
Basecamp
7.9
Mobile Access
ActiveCollab
6.8
Basecamp
6.8
Timesheet Tracking
ActiveCollab
8.5
Basecamp
6.9
Change request and Case Management
ActiveCollab
5.3
Basecamp
7.9
Budget and Expense Management
ActiveCollab
7.1
Basecamp
7.9

Professional Services Automation

ActiveCollab
6.3
Basecamp
7.8
Quotes/estimates
ActiveCollab
5.8
Basecamp
7.9
Invoicing
ActiveCollab
6.6
Basecamp
8.0
Project & financial reporting
ActiveCollab
7.7
Basecamp
8.0
Integration with accounting software
ActiveCollab
5.1
Basecamp
7.2

Pros

  • Daily notifications to the mail about upcoming tasks and expired, if any.
  • Preparation of financial reports and tasks for specific projects. You can form for individual tasks, employees and other criteria.
  • The availability of the gantt chart greatly simplifies the process of building the project, as it is an effective tool that helps to see the order of tasks to be performed.
Иван Шайхисламов profile photo
  • Ability to login without the use of a password, as in, input your email address and a link will be sent to your mailbox to access the site. This improves usability and lower resources needed to administer lost or forgotten passwords or user account management.
  • Promotion of success within Basecamp through applauds really helps stimulate positive feedback when a milestone is met, or someone completes a minor task to a major task.
  • Free use of messaging on the message board and daily feedback from the site on activity from the previous day to all participants which helps streamline the communication and reporting to all rather than one person collecting reports or reliance on a few to report back.
  • Latest Activity gives a nice timeline view of the activities occurred throughout the lifespan of a campfire or within the Basecamp instance itself.
Craig Lockley profile photo

Cons

  • It does not provide support to scaled agile frameworks like SAfe which is there for Rally & Agilecraft.
Sourav Singla ,Safe Agilist, CSP,  ICP-ACC, CSM, CSPO, SSM, LSSG profile photo
  • Samepage really has a better collaboration messaging system with channels and integration with other systems.
  • There is some functionality with linking google docs but would like to see better integration with a more wide range of applications or office suite products since we mostly use this for working with external vendors that use a vast range of products as well.
  • To Do lists are great, but would like to see better linkage to the messages, schedules and files. Sort of an overly complex request to a very simple process.
Craig Lockley profile photo

Likelihood to Renew

No score
No answers yet
No answers on this topic
Basecamp10.0
Based on 27 answers
When I bring new people onto a project, it's immediately obvious how to use Basecamp. I don't have to worry about teaching them the features or walking them through it, it's just incredibly user-friendly. For this reason, I'll continue to renew my subscription even as new people are brought onto production jobs or the client changes.
No photo available

Usability

No score
No answers yet
No answers on this topic
Basecamp8.8
Based on 7 answers
I find it extremely easy to use, though as a tech-savvy person, it takes some fairly obnoxious software for me to have difficulty. However, I have found that occasionally some clients don't understand how the subject line and discussion body work when creating a new post, and sometimes have difficulty understanding where to respond and will create new threads with feedback, rather than replying on the old one. I don't think Basecamp can help this, however, without severely annoying those of us who find it highly intuitive.
Lisa Keyser profile photo

Reliability and Availability

No score
No answers yet
No answers on this topic
Basecamp10.0
Based on 5 answers
Over the span of 5 years, Basecamp has been available every single time I have signed on. There has never been an event that has caused a loss of project data.
Ed Lojko profile photo

Support

No score
No answers yet
No answers on this topic
Basecamp9.0
Based on 4 answers
Because I've never had to deal with them.
Jenni Waggoner profile photo

Implementation

No score
No answers yet
No answers on this topic
Basecamp7.7
Based on 4 answers
Decide the process before implementation - i.e. when it's due 8/9 does that mean 8am, noon, 5pm, 11:59pm? Check your to-do list frequentlySet-up templates - just not with the dates (they can be funky)
Jenni Waggoner profile photo

Alternatives Considered

Since we moved from fixed capacity project to T&M we need some tool who support our billing & invoicing.HP ALM did not provide good support for invoicing so we moved out from HP ALM to ActiveCollab.The features like Timer, reminders are not available in other project management tools like JIRA, Rally & ALM making AC the first choice since we have strict SLA's & AC helps in meeting that.
Sourav Singla ,Safe Agilist, CSP,  ICP-ACC, CSM, CSPO, SSM, LSSG profile photo
Basecamp is more intuitive, easier to use, and honestly, more fun!
Amy Wellner profile photo

Return on Investment

  • It has saved us a TON of money (literally thousands) in project management software.
  • It has helped us gain clients because we can show them the template of what they will see and give them access to it. When others don't have software that does this.
  • Positive impact on ROI based on the time it's saving compared to our previous PM software.
Chris Lesner profile photo
  • It suits us perfectly
  • We don't notice any big problem or influence
  • Simple design, working well, organized and prioritized folders about different topics.
Kasia Nowicka profile photo

Pricing Details

ActiveCollab

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
ActiveCollab Editions & Modules
ActiveCollab
On-premise Edition
Self-Hosted Plan
$9991
1. license
SaaS Edition
5
$251
30
$992
60
$1993
Infinte
$2994
15
$495
1. 5 members per month
2. 30 members per month
3. 60 members per month
4. Infinite members per month
5. 15 members per month
Additional Pricing Details

Basecamp

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Basecamp Editions & Modules
Basecamp
Additional Pricing Details