What users are saying about
21 Ratings

Basecamp

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Top Rated
811 Ratings
21 Ratings
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Score 7.8 out of 101

Basecamp

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Top Rated
811 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7.9 out of 101

Add comparison

Likelihood to Recommend

ActiveCollab

Intuitive and flexible to use all kinds of extension components. Simple and pleasant, it has amazing features and is highly secure.When they lack animation and explosiveness at the user level, it expires due to the rich user experiences offered by today's website.ActiveCollab is a safe investment when talking about dynamics and production in projects, also in the management of the fair of the working group.
Daniel Pacheco profile photo

Basecamp

Basecamp is well developed, lets you manage project easily without any problems. It has multiple categorizations so that team members can work on an individual category without any clashes with other members. Easily manages tasks, you can move one task from one category to another if you have placed it in the wrong category. It is the easiest conversation saver in order to stay on track and maintain the flow of project sharing messages back and forth. It also helped us by saving our documents and client files on a central location so that we can get any file whenever we require. It is easy to use and compatible with many devices. It has great features like :
  • Interactive Gantt charts
  • History checker
  • Messaging
  • Task management
  • Set priorities of tasks
  • Calendar
No photo available

Feature Rating Comparison

Project Management

ActiveCollab
7.4
Basecamp
7.9
Task Management
ActiveCollab
9.3
Basecamp
9.0
Resource Management
ActiveCollab
7.5
Basecamp
8.3
Gantt Charts
ActiveCollab
6.1
Basecamp
8.2
Scheduling
ActiveCollab
6.5
Basecamp
7.8
Workflow Automation
ActiveCollab
7.0
Basecamp
7.5
Team Collaboration
ActiveCollab
8.6
Basecamp
8.8
Support for Agile Methodology
ActiveCollab
6.7
Basecamp
7.6
Support for Waterfall Methodology
ActiveCollab
7.0
Basecamp
7.5
Document Management
ActiveCollab
9.0
Basecamp
8.3
Email integration
ActiveCollab
8.0
Basecamp
8.1
Mobile Access
ActiveCollab
6.8
Basecamp
7.0
Timesheet Tracking
ActiveCollab
8.5
Basecamp
7.0
Change request and Case Management
ActiveCollab
5.3
Basecamp
8.2
Budget and Expense Management
ActiveCollab
7.0
Basecamp
7.9

Professional Services Automation

ActiveCollab
6.2
Basecamp
7.8
Quotes/estimates
ActiveCollab
5.7
Basecamp
7.9
Invoicing
ActiveCollab
6.5
Basecamp
8.0
Project & financial reporting
ActiveCollab
7.7
Basecamp
8.1
Integration with accounting software
ActiveCollab
5.0
Basecamp
7.2

Pros

  • Daily notifications to the mail about upcoming tasks and expired, if any.
  • Preparation of financial reports and tasks for specific projects. You can form for individual tasks, employees and other criteria.
  • The availability of the gantt chart greatly simplifies the process of building the project, as it is an effective tool that helps to see the order of tasks to be performed.
Иван Шайхисламов profile photo
  • Project management is the big pro. Basecamp helps you manage a project without any difficulty.
  • Can be used to communicate, share ideas and proposals which makes sure that all team members get notifications of any changes in a project.
  • It also manages documents. You can share with a team member who can comment on tasks.
No photo available

Cons

  • I would like to supplement the mobile application with the functionality that the service has in the desktop version, for more efficient work.
  • Sorting projects and tasks is not always convenient, I would like to customize it for myself.
Иван Шайхисламов profile photo
  • Mobile version could use some improvements
  • Wish there was more ability to customize the interface.
Christine Austin profile photo

Likelihood to Renew

No score
No answers yet
No answers on this topic
Basecamp10.0
Based on 27 answers
I can't foresee ever cancelling my account with Basecamp, but rather upgrading it when I get to that point when I'm ready to expand. One of the most exciting aspects for me is the company's continued commitment to the software in the form of consistent improvements and new features. While I've never needed to contact support, I do read each of the rare communications sent out by the team behind Basecamp, and their enthusiasm for their own software is palpable. I've recommended it to other freelancers, and I look forward to using Basecamp to continue increasing my productivity in the coming year and beyond.
Lisa Keyser profile photo

Usability

No score
No answers yet
No answers on this topic
Basecamp8.8
Based on 7 answers
I find it extremely easy to use, though as a tech-savvy person, it takes some fairly obnoxious software for me to have difficulty. However, I have found that occasionally some clients don't understand how the subject line and discussion body work when creating a new post, and sometimes have difficulty understanding where to respond and will create new threads with feedback, rather than replying on the old one. I don't think Basecamp can help this, however, without severely annoying those of us who find it highly intuitive.
Lisa Keyser profile photo

Reliability and Availability

No score
No answers yet
No answers on this topic
Basecamp10.0
Based on 5 answers
Over the span of 5 years, Basecamp has been available every single time I have signed on. There has never been an event that has caused a loss of project data.
Ed Lojko profile photo

Support

No score
No answers yet
No answers on this topic
Basecamp9.0
Based on 4 answers
Because I've never had to deal with them.
Jenni Waggoner profile photo

Implementation

No score
No answers yet
No answers on this topic
Basecamp7.7
Based on 4 answers
Decide the process before implementation - i.e. when it's due 8/9 does that mean 8am, noon, 5pm, 11:59pm? Check your to-do list frequentlySet-up templates - just not with the dates (they can be funky)
Jenni Waggoner profile photo

Alternatives Considered

ActiveCollab has all the functions that are in these services, unlike them. Not everywhere there is a diagram of gantt. And somewhere the interface is very rewarded and in general looks obsolete.
Иван Шайхисламов profile photo
Trello - Good for personal task management, but I feel for big groups who are unfamiliar with the tool, it can be confusing.Slack - Great for team communication, but might not be a ideal solution for clients. Leads to someo of the same problems with email communication (lack of people seeing messages).
Christine Austin profile photo

Return on Investment

  • We began to finish projects on time, which undoubtedly will influence the return of customers
Иван Шайхисламов profile photo
  • Basecamp is a web-based application, you don't have to download
  • Simple and Powerful
  • Trustworthy one, deserves a try
Marzena Maciejewska profile photo

Pricing Details

ActiveCollab

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$6.25*
1.  per member, per month, annual billing
ActiveCollab Editions & Modules
ActiveCollab
On-premise Edition
Self-Hosted Plan
$9991
1. license
SaaS Edition
Member annually
6.251
Addition - Get Paid Bundle Annually
$21
Addition - Get Paid Bundle Monthly
2.52
Member monthly
$72
1. per member, per month, annual billing
2. per member, per month, monthly billing
Additional Pricing Details

Basecamp

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Basecamp Editions & Modules
Basecamp
Additional Pricing Details