What users are saying about
30 Ratings
Top Rated
977 Ratings
30 Ratings
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Score 7.4 out of 100
Top Rated
977 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.1 out of 100

Likelihood to Recommend

ActiveCollab

Scenarios where ActiveCollab works well1) ActiveCollab works well for small teams specifically T&M teams.Its invoicing feature is unique & can make your life easy.2) It is very easy to use & posses good range of filters like on the task list, we can drag/drop tasks, Filter by assignee's,
tasks lists, due dates, or completed tasks. 3) It has some simple but awesome features like when you're in
the middle of writing something i.e a comment on story and get interrupted,
it retains what you wrote.4) It allows you to tag team members in threads of comments to grab their attention, its really needed when teams are distributed. Thus helping team members to collaborate easily & stay on same page.5) It integrates pretty well with other web apps like quickbooks , Slack, Trello, HubSpot, Zapier etcScenarios where ActiveCollab did not work well1) Tasks can not have multiple assignee's here so if two members are working on same task it did not allow you to reflect that.2) Sorting capability is not their under invoicing3) It did not work well for larger teams4) Search option is not very detailed & you may end up wasting lot of time searching one particular bug or issue.












Sourav Singla ,Safe Agilist, CSP,  ICP-ACC, CSM, CSPO, SSM, LSSG | TrustRadius Reviewer

Basecamp

We used this at a creative digital agency. There were many clients, and Basecamp was very reliable and effective at keeping everything organized and clear. Each project dashboard makes it easy to see upcoming deadlines, checking or submitting recent progress updates, and keeping detailed to-do lists. You also have message board and chat features making communication an important feature that is optimized even for remote employees.
Anthony Burke | TrustRadius Reviewer

Feature Rating Comparison

Project Management

ActiveCollab
7.7
Basecamp
7.9
Task Management
ActiveCollab
8.1
Basecamp
8.4
Resource Management
ActiveCollab
6.9
Basecamp
7.9
Gantt Charts
ActiveCollab
7.9
Basecamp
7.4
Scheduling
ActiveCollab
6.3
Basecamp
7.4
Workflow Automation
ActiveCollab
7.0
Basecamp
7.7
Team Collaboration
ActiveCollab
7.3
Basecamp
8.8
Support for Agile Methodology
ActiveCollab
8.6
Basecamp
7.5
Support for Waterfall Methodology
ActiveCollab
7.0
Basecamp
8.0
Document Management
ActiveCollab
7.7
Basecamp
8.0
Email integration
ActiveCollab
8.4
Basecamp
8.0
Mobile Access
ActiveCollab
8.8
Basecamp
7.9
Timesheet Tracking
ActiveCollab
9.6
Basecamp
7.9
Change request and Case Management
ActiveCollab
7.8
Basecamp
8.3
Budget and Expense Management
ActiveCollab
5.9
Basecamp
8.0

Professional Services Automation

ActiveCollab
7.0
Basecamp
7.7
Quotes/estimates
ActiveCollab
6.4
Basecamp
8.3
Invoicing
ActiveCollab
6.3
Basecamp
7.8
Project & financial reporting
ActiveCollab
8.4
Basecamp
7.7
Integration with accounting software
ActiveCollab
7.1
Basecamp
7.0

Pros

ActiveCollab

  • Great for project and task assignments, project workflow and communications.
  • Solid web-based platform that doesn't require software downloads, also includes great mobile platform.
  • Great reporting tools for managing billing, estimating, project workflow and other essential project details.
  • Allows for both the agency and its clients to interact on a single platform using role-specific permissions.
Jorden Beatty | TrustRadius Reviewer

Basecamp

  • Allows for the creation of groups of To Do's under one project.
  • The Activity Feed allows for a great overview of what's happening to be able to quickly see where things are
  • Anyone can create a to do and assign it to anyone, so people are empowered to take ownership over projects.
  • Is pretty easy and straightforward to get started and creating To Do's and Projects
Jessica Meadows Rich | TrustRadius Reviewer

Cons

ActiveCollab

  • Individual comments cannot be linked to. This makes it more difficult to reference a comment or question.
  • Unnecessary features cannot be turned off. Since we use it primarily for communication, it would be ideal to turn off tasks etc. that are not needed or be able to move discussions as the first screen.
  • There isn't an easy way to set up different projects under the same client.
Nancy Ross | TrustRadius Reviewer

Basecamp

  • What I don't like about Basecamp is that it feels like you are using an old product. All the other productivity tools I use have a slick modern interface. Basecamp just feels outdated in that regard. The user interface hasn't been updated in years and you can really notice it.
Nicolas Costa Ossa | TrustRadius Reviewer

Likelihood to Renew

ActiveCollab

No score
No answers yet
No answers on this topic

Basecamp

Basecamp 10.0
Based on 27 answers
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Patrick Barrett | TrustRadius Reviewer

Usability

ActiveCollab

No score
No answers yet
No answers on this topic

Basecamp

Basecamp 7.8
Based on 15 answers
It's a good tool, very user-friendly and very affordable, but there are just better systems out there that allow more customization and reporting to get you what you need. This could still be a great tool for some organizations if their needs are fairly simple and the budget is more of the main challenge.
Jared DeLong | TrustRadius Reviewer

Reliability and Availability

ActiveCollab

No score
No answers yet
No answers on this topic

Basecamp

Basecamp 10.0
Based on 5 answers
I've never experienced downtime while using Basecamp, or been unable to access it when I needed it. That's not to say they've never had downtime, but I've been lucky enough not to encounter any, and I work odd hours, including late nights when maintenance is often undertaken.
Lisa Keyser | TrustRadius Reviewer

Support Rating

ActiveCollab

ActiveCollab 7.3
Based on 3 answers
The support team is responsive to requests and their annual support fees are reasonable. Honestly, we don't have to contact them much. Updates happen automatically and the platform is very solid and does not require a lot of support. Documentation is good and the platform is easy to learn.
Mike Muller | TrustRadius Reviewer

Basecamp

Basecamp 8.4
Based on 28 answers
We have never called or emailed a representative in customer support. While signing up in Base camp, I did review the training materials available to all new users. It was helpful in navigating through the tool. I also used the online help when I was not able to find information.
Shreshthi Mehta, PMP®, PHR® | TrustRadius Reviewer

Implementation Rating

ActiveCollab

No score
No answers yet
No answers on this topic

Basecamp

Basecamp 7.7
Based on 4 answers
Decide the process before implementation - i.e. when it's due 8/9 does that mean 8am, noon, 5pm, 11:59pm? Check your to-do list frequentlySet-up templates - just not with the dates (they can be funky)
Jenni Waggoner | TrustRadius Reviewer

Alternatives Considered

ActiveCollab

I have used multiple project management platforms such as ActiveCollab, JIRA, Trello, etc. Trello has great visualization with their (Kanban Board) board system and support drag and drop functionality for managing tasks. ActiveCollab, however, does not have the fancy visualization, but is very powerful when it comes to ticketing, task management, task delegation, time tracking, etc.
Ali Zakeri | TrustRadius Reviewer

Basecamp

I've used Evernote in similarly collaborative projects, but it always comes up short in collaborating in more creative and innovate ways. For example, Basecamp provides access to more robust things (like Gantt charts) and more advanced project management tools, but Evernote didn't have anything of the sort. Simply to-do lists, that could be assigned. But you're never notified when changes are made like you are with Basecamp
Kelsie Hamilton | TrustRadius Reviewer

Return on Investment

ActiveCollab

  • It has saved us a TON of money (literally thousands) in project management software.
  • It has helped us gain clients because we can show them the template of what they will see and give them access to it. When others don't have software that does this.
  • Positive impact on ROI based on the time it's saving compared to our previous PM software.
Chris Lesner | TrustRadius Reviewer

Basecamp

  • Basecamp has allowed us to work better with third party vendors or suppliers on projects by providing more transparency and in return have seen quicker response times when tasks are relying on one team or the other.
  • The costs are low but they do not outweigh the benefit to use Basecamp as an internal system for project management.
  • The time saved on avoiding wasted meetings for simple updates has been more than beneficial on a time management perspective.
Craig Lockley | TrustRadius Reviewer

Screenshots

Pricing Details

ActiveCollab

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$6.25*

* per member, per month, annual billing

ActiveCollab Editions & Modules

On-premise Edition
Self-Hosted Plan$9991
  1. license
SaaS Edition
Member annually6.251
Addition - Get Paid Bundle Annually$31
Addition - Get Paid Bundle Monthly$42
Member monthly$72
  1. per member, per month, annual billing
  2. per member, per month, monthly billing
Additional Pricing Details

Basecamp

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Basecamp Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

ActiveCollab
7.5
Basecamp
8.2

Likelihood to Renew

ActiveCollab
Basecamp
10.0

Usability

ActiveCollab
Basecamp
7.8

Reliability and Availability

ActiveCollab
Basecamp
10.0

Performance

ActiveCollab
Basecamp
7.3

Support Rating

ActiveCollab
7.3
Basecamp
8.4

Online Training

ActiveCollab
Basecamp
5.0

Implementation Rating

ActiveCollab
Basecamp
7.7

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