ActivTrak is a cloud-native workforce intelligence platform that transforms work activity data into actionable insights for employee monitoring, productivity and performance management, and workforce planning capabilities. Deployment enables organizations to start collecting data in minutes.
$0
per year (maximum of 3 users)
ADP WorkForce Suite
Score 5.9 out of 10
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The WorkForce Suite, by WorkForce Software, is a mobile-first, cloud-based modern workforce management solution with integrated employee communications and collaboration capabilities. The WorkForce Suite aims to help global enterprise organizations optimize their labor, protect against compliance risks, and maximize productivity while building a highly engaged, resilient, and agile workforce.
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OrgMapper
Score 9.1 out of 10
N/A
OrgMapper is an online diagnostic tool that analyzes and visualizes the human networks employees use to collaborate, communicate and exchange information over in order to do their daily jobs. It produces lists of key employees and network maps to identify communication and collaboration patterns, uncovering embedded organizational issues.
It's well-suited for offices with a mid- to large-sized employee base. I often review ActivTrak first before going to the employee with performance questions. We have 35+ people, and it is hard to keep track of them without a regularly updated performance tracking system. I do think that a small office might be offended by the tracking.
EmpCenter is really well suited for companies with minimal variety in time keeping needs. Certainly somewhere that has fairly regular work schedules and operational needs the system would be programmed for and meet those needs quite well. I think they assert themselves as a product specifically for those more complex companies, and I believe it is one of a few products available for companies with many employee types and complex work schedule and pay needs, but because of those complexities each have their own specific customizations I feel it is difficult for the company to then manage the different products that end up existing. Each ends up being unique so applying large scale changes doesn't work well as something we may request and need if applied over EmpCenter in general may cause problems for another company. Therefore everything has to be done on an individual basis and is more time consuming and costly.
OrgMapper is especially useful in mapping the soft-relationships within teams and organizations: communication, cooperation, knowledge sharing, and information flows.
Providing the data to managers to see if there is anything to double click into. If an employee is underperforming and ActivTrak gives us data that shows bandwidth issues, we can address that with the employee quickly
works well with other systems. We were able to collect data from another time system, Avaya phone systems and even a point of sale system with not a lot of difficulty.
They know their product and integration points. They were able to troubleshoot problems with hardware time collection devices quite quickly. We found the devices they sold to be quite durable.
Out of the box they have more reports than I would have anticipated. Creating new reports was sometimes a task if it was complex but there were usually similar reports you could use as a starter template
OrgMapper uses appropriate questions to understand the different aspects of networks in organizations. These questions are conceptually sound and appropriate and diverse. They are easy to understand.
There is a direct path from the survey to the visualization of data in network maps. Though having an official report is of great value, I rely on the ability of OrgMapper to translate raw data obtained via survey into actual maps potentially in real-time if needed.
I appreciate the use of modules like Knowledge Mapper or Team Mapper which pull together questions to respond to particular issues in organizations. This makes marketing easier and facilitates the decision making process on the part of clients.
I have found the technical support for OrgMapper to be helpful. I appreciate that the Maven 7 people like many of us users are all on a learning curve with regard to the translation of network science into practical usage. Thus, ongoing communication back and forth between we users and Maven 7 is helpful and important. I appreciate the inquisitive approach taken my Maven 7 and their dedication to resolve technical issues that arise.
A more detailed explanation is required when updating specific titles within the system. For instance, total time has recently become "screen time". An email notification of this change and its implications would have gone a long way.
Easier to read the Activity Log in reporting. Sometimes, when downloading large amounts of reports, it can be cumbersome and challenging to navigate through them.
After spending close to 5 years to decide on which payroll product to acquire for our University, I cannot image we would switch now that we have it in use.
ActivTrak is a great product that just keeps growing. Having used it for quite some time, we have been able to see ActivTrak grow and evolve as a product. The ActivTrak webinars are also helpful to get to know and learn the product. ActivTrak really just works with little effort needed after the initial installation
Emailing out the survey to respondents can be a complex undertaking. Helping them gain access via their password can also take effort. The survey respondents must be entered by hand. I did not have a great deal of trouble doing this with 30 people. Questions are clear and understandable. However, if the context of the question differs from the normal way the question is used, this may present some difficulty to the respondents to understand and make sense of the question. Support here is important. It is extremely easy to select questions based on the identification of a focused challenge. Translation of the raw data to the visual map is done by the software and this is of great benefit and makes the product quite useful to me. Filters and the ability to manipulate the maps are also helpful though there is a learning curve to this.
Support is always fast and the agents are ready at all times to help when an issue arises, if the tier 1 agent isn't able to provide a solution to the issue they're asked about they quickly escalate the issue to tier 2 or 3 to ensure that the appropriate support is given to the issue at hand to have it quickly solved. No issue we've had so far has taken more than two days to be solved.
I am unsure, to be honest. I have not had much exposure to different productivity software. I lucked out by using Active Trak first. I do not feel the need to investigate or review other productivity software. I would recommend ActiveTrak to other companies, users, or those searching for productivity software.
EmpCenter is a new software to the company however, I only trained on the old software for a few months before EmpCenter was introduced. I think EmpCenter has a smoother data entry process and can run more in depth reports, but since this is the system I know best I cannot accurately compare it to previous software.
Real-time productivity metrics and detailed workforce analytics have allowed us to better understand our workforce and make adjustments for better productivity.
Because we were able to curb bad habits, team behavior is at an optimal level.
Since our productivity level has gone up, the return on our investment in staffing has risen.
EmpCenter has reduced the amount of time administrators are spending on payroll. Certainly it has made our entry to our pay system more efficient since we can simply load the data from the time keeping system and we are not collecting actual physical signatures and paper timesheets that must be reviewed for accuracy and completeness. The system does this for us and some automatic calculating of certain pay due that we were hand adding. However the feedback I am getting is that the supervisors feel their work has been increased greatly. They are spending more time correcting and approving time. Essentially the work we were doing in our central offices to review and correct time the supervisor must now do as they approve the time. We have now asked them to be more responsible for proper reporting and use which requires they know more about the rules and many different aspects of pay than they had before. We have employees who are union represented and get some benefits from the contract others do not receive, contract employees who have certain pay aspects in their contracts that must be known, as well as temporary employees and students who get very different pay from the other employees. While some things have been programmed for the system to know and handle, some things must be added to the time sheet to pay properly or the way time is reported is different (some clock out for lunch some don't) supervisors must now know these differences while that used to be a role that was more mine as an administrator. Now I just help them and audit and review.
For our clients Orgmapper/the Network Approach has the potential to become a foundational approach to organisational transformation. It is early days as we are working in partnership with our clients to develop the best approach based on our explorations to date.
In some instances including Orgmapper in our offering has actually slowed the lead conversion process down - which has been good from the perspective that we are working larger propositions, over the longer term. So for Better Change - Orgmapper provides a significant uplift and complimentary capability to our core capabilities.
