ActivTrak vs OrgMapper

ActivTrak is well suited to for the reasons that we wanted a monitoring software solution implemented. It allows us to manage the performance of our overseas offices and those who are working from home, where they do not have the direct management from their Line Manager. The biggest issue for us is, as we have numerous offices in different countries, having to constantly change the time zone to each one before running the reports is time consuming and an annoyance if you forget to change it, as you then have to rerun the report.

OrgMapper is especially useful in mapping the soft-relationships within teams and organizations: communication, cooperation, knowledge sharing, and information flows.

• Detailed listings of actions at times. done by the second in many cases, very useful.
• the productive/unproductive listings allow managers at a glance to see their employees use of time
• Snapshots ( when properly utilized) are very helpful in troubleshooting, strange, occurrences, as well as they're used by Human resources.
• The IT help desk is very efficient. log in to your portal, bottom right, and in minutes your talking to someone.

• OrgMapper uses appropriate questions to understand the different aspects of networks in organizations. These questions are conceptually sound and appropriate and diverse. They are easy to understand.
• There is a direct path from the survey to the visualization of data in network maps. Though having an official report is of great value, I rely on the ability of OrgMapper to translate raw data obtained via survey into actual maps potentially in real-time if needed.
• I appreciate the use of modules like Knowledge Mapper or Team Mapper which pull together questions to respond to particular issues in organizations. This makes marketing easier and facilitates the decision making process on the part of clients.
• I have found the technical support for OrgMapper to be helpful. I appreciate that the Maven 7 people like many of us users are all on a learning curve with regard to the translation of network science into practical usage. Thus, ongoing communication back and forth between we users and Maven 7 is helpful and important. I appreciate the inquisitive approach taken my Maven 7 and their dedication to resolve technical issues that arise.

• Rollout through Group Policy could be a little smoother.
• Alarms for when an employee has been inactive for a specified amount of time.
• Alert for computers that no longer are active.
• More streamlined integration with identifying computers and users.
• More specific breakdowns of classifications, ie - the ability to say Facebook for business is Productive, but scrolling feeds and watching videos is unproductive.
• Classifications to more easily auto-classify e-commerce hubs and portals.

• Actually I don't see one, it's very easy to use and the results are clear for every one.

We are in agreement that the tool is very handy as a security companion. The system collects and retain relevant historical data to be queried when you desire e.g. in security reviews once a week.

Great tool, easy to implement and very powerful in the visualization outputs

ActivTrak is a great product that just keeps growing. Having used it for quite some time, we have been able to see ActivTrak grow and evolve as a product. The ActivTrak webinars are also helpful to get to know and learn the product. ActivTrak really just works with little effort needed after the initial installation

Emailing out the survey to respondents can be a complex undertaking. Helping them gain access via their password can also take effort. The survey respondents must be entered by hand. I did not have a great deal of trouble doing this with 30 people. Questions are clear and understandable. However, if the context of the question differs from the normal way the question is used, this may present some difficulty to the respondents to understand and make sense of the question. Support here is important. It is extremely easy to select questions based on the identification of a focused challenge. Translation of the raw data to the visual map is done by the software and this is of great benefit and makes the product quite useful to me. Filters and the ability to manipulate the maps are also helpful though there is a learning curve to this.

It's never been down.

Some reports are a little slow to load based on the size of record sets returned.

Support is always fast and the agents are ready at all times to help when an issue arises, if the tier 1 agent isn't able to provide a solution to the issue they're asked about they quickly escalate the issue to tier 2 or 3 to ensure that the appropriate support is given to the issue at hand to have it quickly solved. No issue we've had so far has taken more than two days to be solved.

Always available, and really interested on the success of my OrgMapper implementation

IT was as easy as pushing the agent out to the machines that needed to be tracked.

We were using Currentware and Webspy from Vantage. Neither product could track daily usage in a detailed way ActivTrak can. Also, web spy could only track in-house users whereas ActivTrak can track work from home users. Using Active Trak we were about to combine the features of both software packages into one.

We had not found any other tool that demonstrated the power of Organizational Network Analysis (ONA) like OrgMapper.

• Defensive capabilities immediately avoided data exfiltration from an outgoing employee.
• Trends for underperforming or underdeveloping users can be spotted, analyzed by managers, and used within their overall development management to help staff reach their best potential.
• Costing for targeted use is relatively low and therefore a "no brainer."

• For our clients Orgmapper/the Network Approach has the potential to become a foundational approach to organisational transformation. It is early days as we are working in partnership with our clients to develop the best approach based on our explorations to date.
• In some instances including Orgmapper in our offering has actually slowed the lead conversion process down - which has been good from the perspective that we are working larger propositions, over the longer term. So for Better Change - Orgmapper provides a significant uplift and complimentary capability to our core capabilities.