Acumatica vs. Microsoft Dynamics AX (Dynamics 365 for Finance and Operations), discontinued

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Acumatica
Score 8.0 out of 10
N/A
Acumatica delivers a set of cloud-based business software applications with dashboards, reporting tools, integrated document management, centralized security, and customization tools.
$1,000
per year
Microsoft Dynamics AX (Dynamics 365 for Finance and Operations), discontinued
Score 7.8 out of 10
N/A
Microsoft Dynamics 365 for Finance and Operations (or Dynamics AX) was an ERP product in the Dynamics family. It has been split into separate Dynamics 365 products to provide more flexibility to customers, allowing users to pay only for the functionality they need. Microsoft Dynamics AX will reach end of support in 2021, and end of extended support in 2023. Financial tracking and budgeting features are now found in the newly launchedN/A
Pricing
AcumaticaMicrosoft Dynamics AX (Dynamics 365 for Finance and Operations), discontinued
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
AcumaticaMicrosoft Dynamics AX (Dynamics 365 for Finance and Operations), discontinued
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsPricing is always consumption-based with no five-year lock-ins or termination penalties. The Acumatica ERP pricing structure allows adding casual users, suppliers, and customers without paying for additional licenses. The cost is based on the features and resources utilized, not on the number of users who access the system. An Acumatica partner works with users to understand specific requirements, determine the proper resources and modules for the company, and presents a price for the license.
More Pricing Information
Community Pulse
AcumaticaMicrosoft Dynamics AX (Dynamics 365 for Finance and Operations), discontinued
Top Pros
Top Cons
Features
AcumaticaMicrosoft Dynamics AX (Dynamics 365 for Finance and Operations), discontinued
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Acumatica
10.0
3 Ratings
31% above category average
Microsoft Dynamics AX (Dynamics 365 for Finance and Operations), discontinued
8.8
8 Ratings
18% above category average
Pay calculation10.02 Ratings9.07 Ratings
Benefit plan administration10.02 Ratings9.05 Ratings
Direct deposit files10.02 Ratings8.05 Ratings
Customization
Comparison of Customization features of Product A and Product B
Acumatica
2.2
10 Ratings
107% below category average
Microsoft Dynamics AX (Dynamics 365 for Finance and Operations), discontinued
7.0
13 Ratings
3% below category average
API for custom integration3.19 Ratings5.113 Ratings
Plug-ins1.29 Ratings8.912 Ratings
Security
Comparison of Security features of Product A and Product B
Acumatica
6.0
14 Ratings
31% below category average
Microsoft Dynamics AX (Dynamics 365 for Finance and Operations), discontinued
6.1
14 Ratings
29% below category average
Single sign-on capability4.19 Ratings5.113 Ratings
Role-based user permissions7.913 Ratings7.114 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Acumatica
1.2
12 Ratings
143% below category average
Microsoft Dynamics AX (Dynamics 365 for Finance and Operations), discontinued
8.4
14 Ratings
16% above category average
Dashboards1.210 Ratings9.012 Ratings
Standard reports1.212 Ratings7.114 Ratings
Custom reports1.211 Ratings9.014 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
Acumatica
8.7
132 Ratings
13% above category average
Microsoft Dynamics AX (Dynamics 365 for Finance and Operations), discontinued
8.2
15 Ratings
7% above category average
Accounts payable8.5126 Ratings7.115 Ratings
Accounts receivable8.8121 Ratings7.114 Ratings
Global Financial Support7.76 Ratings8.06 Ratings
Primary and Secondary Ledgers8.29 Ratings9.07 Ratings
Journals and Reconciliations8.9122 Ratings7.110 Ratings
Configurable Accounting7.011 Ratings8.98 Ratings
Standardized Processes8.512 Ratings8.99 Ratings
Inventory Management
Comparison of Inventory Management features of Product A and Product B
Acumatica
8.5
102 Ratings
7% above category average
Microsoft Dynamics AX (Dynamics 365 for Finance and Operations), discontinued
8.8
13 Ratings
10% above category average
Inventory tracking8.2102 Ratings8.013 Ratings
Automatic reordering6.98 Ratings9.011 Ratings
Location management9.110 Ratings9.011 Ratings
Order Management
Comparison of Order Management features of Product A and Product B
Acumatica
8.8
111 Ratings
13% above category average
Microsoft Dynamics AX (Dynamics 365 for Finance and Operations), discontinued
7.6
13 Ratings
2% below category average
Pricing7.7101 Ratings8.012 Ratings
Order entry8.0101 Ratings9.011 Ratings
Credit card processing8.861 Ratings3.19 Ratings
Cost of goods sold8.593 Ratings8.010 Ratings
Order Orchestration8.56 Ratings9.05 Ratings
Subledger and Financial Process
Comparison of Subledger and Financial Process features of Product A and Product B
Acumatica
8.5
109 Ratings
14% above category average
Microsoft Dynamics AX (Dynamics 365 for Finance and Operations), discontinued
8.7
10 Ratings
16% above category average
Billing Management8.613 Ratings8.99 Ratings
Cash and Asset Management8.7116 Ratings8.010 Ratings
Travel & Expense Management2.17 Ratings8.97 Ratings
Budgetary Control & Encumbrance Accounting9.75 Ratings8.97 Ratings
Period Close8.810 Ratings8.07 Ratings
Project Financial Management
Comparison of Project Financial Management features of Product A and Product B
Acumatica
9.9
4 Ratings
26% above category average
Microsoft Dynamics AX (Dynamics 365 for Finance and Operations), discontinued
8.9
7 Ratings
16% above category average
Budgeting and Forecasting9.68 Ratings9.06 Ratings
Project Costing9.96 Ratings8.06 Ratings
Cost Capture9.96 Ratings8.05 Ratings
Capital Project Management10.04 Ratings9.05 Ratings
Customer Contract Compliance10.04 Ratings9.03 Ratings
Project Revenue Recognition9.96 Ratings8.95 Ratings
Project Execution Management
Comparison of Project Execution Management features of Product A and Product B
Acumatica
8.0
3 Ratings
16% above category average
Microsoft Dynamics AX (Dynamics 365 for Finance and Operations), discontinued
8.8
5 Ratings
26% above category average
Project Planning and Scheduling8.01 Ratings8.95 Ratings
Task Insight for Project Managers8.02 Ratings9.04 Ratings
Project Mobile Functionality00 Ratings6.04 Ratings
Definable Resource Pools00 Ratings9.04 Ratings
Grants Management
Comparison of Grants Management features of Product A and Product B
Acumatica
7.8
1 Ratings
5% above category average
Microsoft Dynamics AX (Dynamics 365 for Finance and Operations), discontinued
8.7
4 Ratings
16% above category average
Award Lifecycle Management7.01 Ratings9.04 Ratings
Procurement
Comparison of Procurement features of Product A and Product B
Acumatica
7.6
87 Ratings
10% above category average
Microsoft Dynamics AX (Dynamics 365 for Finance and Operations), discontinued
8.7
7 Ratings
23% above category average
Bids Analyzed and Compared8.01 Ratings9.05 Ratings
Requisitions-to-Purchase Orders Integrated7.885 Ratings8.05 Ratings
Supplier Management9.13 Ratings8.06 Ratings
Contract Authoring00 Ratings9.03 Ratings
Contract Repository00 Ratings9.04 Ratings
Risk Management
Comparison of Risk Management features of Product A and Product B
Acumatica
8.2
1 Ratings
25% above category average
Microsoft Dynamics AX (Dynamics 365 for Finance and Operations), discontinued
8.8
2 Ratings
32% above category average
Risk Repository8.21 Ratings9.02 Ratings
Control Management9.11 Ratings9.02 Ratings
Control Efficiency Assessments8.21 Ratings9.02 Ratings
Issue Detection7.31 Ratings9.02 Ratings
Remediation and Certification8.21 Ratings9.02 Ratings
Logistics
Comparison of Logistics features of Product A and Product B
Acumatica
9.1
5 Ratings
28% above category average
Microsoft Dynamics AX (Dynamics 365 for Finance and Operations), discontinued
8.5
6 Ratings
21% above category average
Transportation Planning and Optimization8.23 Ratings8.16 Ratings
Transportation Execution Management8.22 Ratings8.05 Ratings
Trade and Customs Management8.23 Ratings8.95 Ratings
Fulfillment Management8.23 Ratings8.04 Ratings
Warehouse Workforce Management10.01 Ratings9.95 Ratings
Manufacturing
Comparison of Manufacturing features of Product A and Product B
Acumatica
9.4
5 Ratings
21% above category average
Microsoft Dynamics AX (Dynamics 365 for Finance and Operations), discontinued
7.7
6 Ratings
2% above category average
Production Process Design9.13 Ratings9.05 Ratings
Production Management9.14 Ratings8.05 Ratings
Configuration Management9.15 Ratings7.14 Ratings
Work Execution9.13 Ratings8.05 Ratings
Manufacturing Costs9.14 Ratings9.05 Ratings
Supply Chain
Comparison of Supply Chain features of Product A and Product B
Acumatica
8.7
6 Ratings
16% above category average
Microsoft Dynamics AX (Dynamics 365 for Finance and Operations), discontinued
9.2
6 Ratings
21% above category average
Forecasting8.56 Ratings9.95 Ratings
Inventory Planning8.26 Ratings9.05 Ratings
Performance Monitoring8.24 Ratings9.04 Ratings
Product Lifecycle Management
Comparison of Product Lifecycle Management features of Product A and Product B
Acumatica
9.0
2 Ratings
21% above category average
Microsoft Dynamics AX (Dynamics 365 for Finance and Operations), discontinued
9.0
3 Ratings
21% above category average
Proposal Management10.02 Ratings9.02 Ratings
Product Master Data Management9.01 Ratings9.03 Ratings
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AcumaticaMicrosoft Dynamics AX (Dynamics 365 for Finance and Operations), discontinued
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User Ratings
AcumaticaMicrosoft Dynamics AX (Dynamics 365 for Finance and Operations), discontinued
Likelihood to Recommend
7.9
(142 ratings)
8.0
(19 ratings)
Likelihood to Renew
9.0
(8 ratings)
8.0
(4 ratings)
Usability
7.3
(6 ratings)
8.0
(3 ratings)
Availability
-
(0 ratings)
7.0
(2 ratings)
Performance
-
(0 ratings)
7.0
(2 ratings)
Support Rating
6.6
(6 ratings)
8.0
(4 ratings)
In-Person Training
9.1
(1 ratings)
9.0
(1 ratings)
Online Training
9.1
(1 ratings)
8.0
(1 ratings)
Implementation Rating
2.7
(1 ratings)
7.3
(4 ratings)
User Testimonials
AcumaticaMicrosoft Dynamics AX (Dynamics 365 for Finance and Operations), discontinued
Likelihood to Recommend
Acumatica
I feel that Acumatica is a very robust system that is well suited for medium - large companies. Small companies may find that there is much more reports/modules/GIs than what is necessary for them to run their business, and it can seem overwhelming at first. During reviews with our franchise locations, we are often told that Acumatica is not very beginner friendly, so I feel Acumatica is much better suited when in the hands of an experienced customer that can then provide support & help for the beginner user!
Read full review
Microsoft
It integrates fully with the other Microsoft software we use daily, and this coordination speeds up our work and gives us the agility to run easily. For example, in a purchase inquiry, the customer, after submitting a request, identifies the teams that should work on the project, and if they need further review by other people, they are added to the process, and everything is managed seamlessly rather than the sales process. Get the result as fast as possible.
Read full review
Pros
Acumatica
  • Ease of dragging documents into transactions has made our office paper free
  • Use of Excel to export any detail that we need, particularly to reconcile balance sheet accounts
  • The cloud environment is sooo wonderful! Coming out of the pandemic we value the cloud environment.
Read full review
Microsoft
  • Microsoft Dynamics AX's scalability to meet our regional office needs provide flexibility to the team's requirements.
  • Combined with Citrix Xenapp, the application offers seamless access for users on high latency unreliable network connection to the application.
  • Application maintenance and updates are easy which makes it possible for us to manage remotely considering the servers are located in a remote Asia site.
Read full review
Cons
Acumatica
  • It may have been resolved today with the new Configuration Tool that was released today. But adding user fields and manipulating screens is very difficult with using customization projects. There needs to be a tool specifically that allows user to edit their screens and add new fields to the UI without having to publish a customization.
  • I deal with a lot of customers in the Construction Industry. I keep hearing that Acumatica is missing some functionality that is really helpful for a lot of construction companies. Clients I work with keep saying things like, "you would think Acumatica would have thought that this is a big part of the construction industry for most companies like ours". Allowing subprojects, combining retainage, and transparency on how to report to owners are a few to mention.
Read full review
Microsoft
  • MRP can be slow to adapt to changes in actual production or supply chain transactions.
  • Setting up number sequences seems a trivial matter, but these numbers ID transactions once they are in the ledger and are key--easy to miss this point in the implementation process.
  • Bank rec being easily automated and able to quickly plug into a bank back end to get data is not the best.
  • Payment processing can be 'clunky' based on checks, ACH, Wires...as some of these items are not triggered out of the box in AX, bur are easily added --talking ACH and Wires specifically.
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Likelihood to Renew
Acumatica
Acumatica has lots of potential for our company. I can see where our company will be in the next coming year or two as we start utilizing all of the features that Acumatica has
Read full review
Microsoft
Microsoft Dynamics continues to evolve by bringing more functionality to the customer. Also there are several independent software providers that offer a wide range of solutions for vertical markets.
Read full review
Usability
Acumatica
We have users of all levels and it works well for any user, the user interface is very easy to get used to and the screen feedback and delivery is very well done. We have many users using this product all day every day and all levels have become very accustomed to its ease of use.
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Microsoft
Overall the product does what we need it to do in order for us to function as a company. While there are some concerns over ongoing costs, the belief is, once we have it fully acclimated to our business the cost should settle into alignment with our original expectations. The new features that are consistently being added do add value to the product as they are usually customer request directed.
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Reliability and Availability
Acumatica
No answers on this topic
Microsoft
Some integration and high volume ramping challenges, particularly with BizTalk and SQL Server, but getting sorted out. Outages over time appeared to be more dependent on integration complexity than AX MES.
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Performance
Acumatica
No answers on this topic
Microsoft
Some integration and high volume ramping challenges, particularly with BizTalk and SQL Server, but getting sorted out. Outages over time appeared to be more dependent on integration complexity than AX MES.
Read full review
Support Rating
Acumatica
We used Acumatica Support directly for the first year or so. Overall it's pretty good, but sometimes the support staff wasn't educated on the customizations we had, nor was I as the Customer as I couldn't remember which things were customized and which things were out of the box, so when there was an error, there were some misunderstandings.
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Microsoft
We use a 3rd-party Microsoft Partner for the system. They are responsive and very knowledgeable. While costs have been mentioned several times in this review they are very aware of costs and have developers who are more economical they use to help offset the level of work required to meet our changes and fix our issues.
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In-Person Training
Acumatica
our partner was an subject matter expert
Read full review
Microsoft
It took a lot of work, but Microsoft ultimately did a good job with in-person training, including being onsite in multiple global locations for extended periods.
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Online Training
Acumatica
our partner created great online training
Read full review
Microsoft
Our solution deviated from a number of key out-of-the-box standards that were included in Online training. We just used that for introduction to the general functionality.
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Implementation Rating
Acumatica
lots of bumps in getting work processes mapped out. a bunch of customizations were needed.
Read full review
Microsoft
Some rough spots, but ultimately worked out. The contract didn't appear to be structured to support the level of overlapping facility deployments required to meet timeline commitments. Merging cultures on the program was also challenging. Overall, not an easy implementation by any stretch. Everyone did the best they could.
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Alternatives Considered
Acumatica
We selected Acumatica based on the licensing model. We also selected Acumatica based on the flexibility. We also selected Acumatica based on recommendations from our VAR. We liked the overall TCO of Acumatica vs other ERP systems. We also liked the fact that it was able to do the inter company accounting necessary for our business.
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Microsoft
I was not part of the decision making process to select Microsoft Dynamics AX, however, I do know that an exhaustive search was done and many options were considered alongside Microsoft Dynamics AX and I feel that the right decision was made in choosing this solution.
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Return on Investment
Acumatica
  • We were able to successfully navigate the pandemic due to the fact that it is cloud based.
  • We were able to determine that customers who told us to not call again, often bought from us.
  • Employee morale was very high as everyone in the company had access to the data that tracked our first year of profitability in years.
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Microsoft
  • With the robust built-in reporting we were able to drop an external reporting platform that costed about $40,000.
  • API integrations have saved manual entry and reduced having to hire 2-3 people to manage data.
  • Several administrators and developers are required for this which costs about 200-300 thousand in employee costs.
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ScreenShots

Acumatica Screenshots

Screenshot of Acumatica Cloud ERP - Device SupportScreenshot of Acumatica Cloud ERP - Production Manager DashboardScreenshot of Acumatica Cloud ERP - Production Schedule BoardScreenshot of Acumatica Cloud ERP -Warehouse Manager DashboardScreenshot of Acumatica Cloud ERP - Purchasing Manager DashboardScreenshot of Acumatica Cloud ERP - Sales Manager Dashboard