Acumatica vs. Unanet ERP GovCon

Coming from Sage, when you have to post financial data, it locks the system. Acumatica, there is no delay, there is no downtime. Dashboards. My CEO recently asked me, "I really want to see what our top customers are and what markets that they're spending the most money in." Acumatica had that widget already prepared for me.

Incentivized

Unanet is a great system and has really helped our managers gain more insight to their projects. We have faster timesheet completion rates which leads to faster billing. We have been very happy with the system but there are some trial and error scenarios where it takes us some time to actually get the data needed or use the system the way we need it to be utilized. Thankfully they do have a great support staff that assists with issues as they arise.

Incentivized

• Real-time access to financials across firm's locations in India for better in-house sales, cost and financial health analysis
• The tool is great with respect to the creation of dashboards and KPI reporting to get visual picture of profitability and cash flow metrics across projects

Incentivized

• The time keeping component works well. It gives a level of confidentiality we did not have in our previous home grown system.
• We are able to set up projects based on a number of criteria, allowing us to differentiate for reporting purposes.
• We can easily import billing information into our Financial system from Unanet, when previously we would manually enter this information.

Incentivized

• Mass updating existing BOMs or Production Order Details. For larger orders, especially if many things need to be changed it can take a painstakingly long time to update each production order one-by-one.
• The product configurator is too flat, we definitely need nested configurations that can capture variable subassemblies.
• Accounting has room for improvement, I don't really like the idea of SO Invoices living in a separate spot until they are Released. I have had complaints from our accounting personnel since they have to leave the "Accounting World".

Incentivized

• Would like to be able to search for users by first name as well as last name.
• Would like to be able to modify save and share some of the canned reports.

Incentivized

It is a flexible system that is very flexible and is easy to use. It will also be able to scale as the company grows. Frankly, we have invested too much time to walk away from it now and the initial phase is going well

Incentivized

Only reason is because when teaching our departments how to use, it takes them a long time and multiple requests about where things are located... as IT team, I can navigate easily, end users like accountants and shipping, it's a tiny bit cumbersome, but I believe ModernUI will resolve

Incentivized

It's always available.

there have been some performance issues

Incentivized

We recently switched VARs and it has made a world of difference! Our new VAR actually is proactive to various situations versus being reactive to events that have happened. They are accessing how we are using the modules and suggesting better more efficient ways!

Incentivized

The support of Unanet is incredible, A simple email to their support team always gets a response in less than 24 hours and is really solutions focused. Unanet support is the best out there- guaranteed

Incentivized

Very helpful for end users

Incentivized

Online training has gone away. Need to bring back the webinars. Live webinars are so benficial to training new employees.

Incentivized

I'd say the partner selection is critically important. I think the software is very easy to implement. It's very customizable to your business. Finding a partner that will work with you to understand your business and your needs is the critical piece to make sure that the system goes along with it.

Incentivized

Acumatica's flexibility, user interface, reporting, customizable system, data imports, Power BI integrations, exportable reports, and connections to other systems make it a stand-alone ERP solution. Finding another system capable of doing this would be a good find. Head above the others. In-system emailing. Import/export of data to and from anywhere.

Incentivized

We were used to Deltek's Costpoint from the prior company and Unanet is far easier to use for users, accounting personnel, project managers, and corporate managers. Continuous enhancements lead us to believe that Unanet will be even better in meeting our needs.

Incentivized

No, annual invoices are fine. I do like that unlimited users are included.

From my understanding, the P.O. module is not very robust, at least the last time I inquired about it. At the time, it had a one-to-one match, with one invoice for one P.O. and that isn't practical for many businesses. I don't believe it would be an easy system to use for sending out invoices, if we had thousands of retail utility customers. We do a small number of invoices because we sell wholesale power, not retail, so we only Invoice the municipality. Not each utility customer.

They are very responsive and knowledgeable about the product. If the rep doesn't have the ability to solve the issue, they quickly get someone else involved to assist us.

• I feel like I am not using it to it's potential and it's frustrating to know that it can do more than I am able to use and more help with that would be great
• The implementation was a lot of customize building and I felt like some of it could have been built by my partner rather than having them sit and watch me enter a bunch of stuff, especially when a lot of it was over my head in understanding

Incentivized

• Increased employee efficiency - less back end work for incorrect submissions.
• Better results with profit analysis of profits on an ongoing basis.

Incentivized