What users are saying about

Adobe Campaign

Top Rated
90 Ratings

GreenRope

23 Ratings

Adobe Campaign

Top Rated
90 Ratings
Score 7.4 out of 101

GreenRope

23 Ratings
Score 9.4 out of 101

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Likelihood to Recommend

Adobe Campaign

Smaller less technically staffed companies should avoid it. For mid-size companies with a serious need for a email solution, it might be worth considering if the staff involved in using the product isn't afraid of technically looking stuff. The staff that runs the servers (if it's on-premises deployment) needs to be fairly technical, and willing to dig into issues and errors that will arise.
No photo available

GreenRope

I would find out if the benefits of GreenRope are what you're looking for. We heavily researched companies offering an online cloud style CRM; GreenRope was the best fit for our needs.
Wendy Tibus profile photo

Feature Rating Comparison

Email & Online Marketing

Adobe Campaign
7.9
GreenRope
WYSIWYG email editor
Adobe Campaign
7.3
GreenRope
Dynamic content
Adobe Campaign
7.9
GreenRope
Ability to test dynamic content
Adobe Campaign
8.2
GreenRope
Landing pages
Adobe Campaign
8.0
GreenRope
A/B testing
Adobe Campaign
7.0
GreenRope
Mobile optimization
Adobe Campaign
8.4
GreenRope
Email deliverability
Adobe Campaign
8.6
GreenRope
List management
Adobe Campaign
8.2
GreenRope
Triggered drip sequences
Adobe Campaign
7.5
GreenRope

Lead Management

Adobe Campaign
6.9
GreenRope
Lead nurturing
Adobe Campaign
7.5
GreenRope
Lead scoring and grading
Adobe Campaign
7.2
GreenRope
Data quality management
Adobe Campaign
6.6
GreenRope
Automated sales alerts and tasks
Adobe Campaign
6.3
GreenRope

Campaign Management

Adobe Campaign
7.4
GreenRope
Calendaring
Adobe Campaign
7.5
GreenRope
Event/webinar marketing
Adobe Campaign
7.3
GreenRope

Social Media Marketing

Adobe Campaign
8.1
GreenRope
Social sharing and campaigns
Adobe Campaign
8.2
GreenRope
Social profile integration
Adobe Campaign
7.9
GreenRope

Reporting & Analytics

Adobe Campaign
7.8
GreenRope
Dashboards
Adobe Campaign
8.3
GreenRope
Standard reports
Adobe Campaign
8.1
GreenRope
Custom reports
Adobe Campaign
6.9
GreenRope

Platform & Infrastructure

Adobe Campaign
7.6
GreenRope
API
Adobe Campaign
8.1
GreenRope
Role-based workflow & approvals
Adobe Campaign
8.5
GreenRope
Customizability
Adobe Campaign
8.0
GreenRope
Integration with Salesforce.com
Adobe Campaign
7.9
GreenRope
Integration with Microsoft Dynamics CRM
Adobe Campaign
7.1
GreenRope
Integration with SugarCRM
Adobe Campaign
6.4
GreenRope

Sales Force Automation

Adobe Campaign
GreenRope
8.1
Customer data management / contact management
Adobe Campaign
GreenRope
10.0
Workflow management
Adobe Campaign
GreenRope
10.0
Territory management
Adobe Campaign
GreenRope
8.9
Opportunity management
Adobe Campaign
GreenRope
8.0
Integration with email client (e.g., Outlook or Gmail)
Adobe Campaign
GreenRope
7.9
Contract management
Adobe Campaign
GreenRope
3.8
Quote & order management
Adobe Campaign
GreenRope
7.8
Interaction tracking
Adobe Campaign
GreenRope
10.0
Channel / partner relationship management
Adobe Campaign
GreenRope
6.6

Customer Service & Support

Adobe Campaign
GreenRope
8.9
Case management
Adobe Campaign
GreenRope
10.0
Call center management
Adobe Campaign
GreenRope
8.8
Help desk management
Adobe Campaign
GreenRope
7.9

Marketing Automation

Adobe Campaign
GreenRope
10.0
Lead management
Adobe Campaign
GreenRope
10.0
Email marketing
Adobe Campaign
GreenRope
10.0

CRM Project Management

Adobe Campaign
GreenRope
10.0
Task management
Adobe Campaign
GreenRope
10.0
Billing and invoicing management
Adobe Campaign
GreenRope
10.0
Reporting
Adobe Campaign
GreenRope
10.0

CRM Reporting & Analytics

Adobe Campaign
GreenRope
9.6
Forecasting
Adobe Campaign
GreenRope
9.0
Pipeline visualization
Adobe Campaign
GreenRope
10.0
Customizable reports
Adobe Campaign
GreenRope
10.0

Customization

Adobe Campaign
GreenRope
9.2
Custom fields
Adobe Campaign
GreenRope
10.0
Custom objects
Adobe Campaign
GreenRope
10.0
Scripting environment
Adobe Campaign
GreenRope
7.0
API for custom integration
Adobe Campaign
GreenRope
10.0

Security

Adobe Campaign
GreenRope
9.2
Single sign-on capability
Adobe Campaign
GreenRope
8.6
Role-based user permissions
Adobe Campaign
GreenRope
9.8

Social CRM

Adobe Campaign
GreenRope
8.4
Social data
Adobe Campaign
GreenRope
8.9
Social engagement
Adobe Campaign
GreenRope
8.0

Integrations with 3rd-party Software

Adobe Campaign
GreenRope
5.9
Marketing automation
Adobe Campaign
GreenRope
6.2
Compensation management
Adobe Campaign
GreenRope
5.6

Platform

Adobe Campaign
GreenRope
8.0
Mobile access
Adobe Campaign
GreenRope
8.0

Pros

  • Customizability: if you know what you want and need - Neolane is able to provide you with an environment that should suit your needs.
  • Cross-platform: the ability to manage campaigns - SMS - Email - Social media etc.
  • Analytics: Neolane provides a vast amount of data
No photo available
  • I love the email tracking reports.
  • The support is amazing and well worth it.
  • Hot prospects tab allows me to sort warm leads easily.
Jason Stein profile photo

Cons

  • I wish it was more straightforward, I have trouble syncing it with my google drive and my Adobe Cloud.
  • I wish there was a better tutorial that really elaborates on all the unique tools so that users don't miss out on any major features - it's also hard to teach someone else the program, so this would be useful for new employees.
  • I wish they would bring back the one-time fee they used to over vs. the monthly subscription - especially when you need it outside of work or it's not available at your job.
No photo available
  • Email marketing - email templates are inflexible and don't come close to Constant Contact email features - very difficult to message efficiently. This is probably the platform's greatest drawback.
  • Documents as attachments for email marketing can not be loaded as a simple, universal PDF. They must be converted to a file format for GreenRope.
  • CRM record templates need to add other information about a prospect and provide automated follow-up reminders.
  • Communication Track Management - GR uses the lead scoring to trigger an alternate content path. There appears to be no way to use a single content action to trigger an alternate content path.
Douglas K. Foster profile photo

Likelihood to Renew

Adobe Campaign8.4
Based on 5 answers
Despite the shortcomings of user interface and basic troubleshooting difficulty, Neolane is much more robust and delivers better capabilities to our sales and marketing staffs than any other product we have used here or any product our staff members have used at other locations.
No photo available
GreenRope8.8
Based on 8 answers
In spite of a few flaws, GreenRope is a very extensive product offering for small companies
Douglas K. Foster profile photo

Usability

Adobe Campaign9.0
Based on 3 answers
Because I think it is a very user friendly system, especially when it comes to campaign production
Emma Asplund profile photo
GreenRope6.6
Based on 4 answers
It does everything I need when I'm at my computer. I would just like to have greater functionality in the iphone app. I have discussed with Greenrope my issues and they appear to be working on these issues
Lance Labno profile photo

Reliability and Availability

Adobe Campaign7.0
Based on 1 answer
Aside from frequent error prompts, the program is quite dependable
Gibum Kang profile photo
No score
No answers yet
No answers on this topic

Support

Adobe Campaign7.4
Based on 2 answers
I would say that generally the knowledge of the support team we work with is good, great even.I can't say that they seem to be very interested or involved in trying to make the product work best for us.They do what needs to be done, and they do it well - but not really going the extra mile.
No photo available
GreenRope7.3
Based on 2 answers
Right from the beginning, GreenRope's staff have been extremely helpful with getting us setup and answering all of our questions. In addition to chat support, the documentation provided within GreenRope itself is detailed and easily accessible. GreenRope is also really good about letting you know that they are available - and how to contact them. My questions/requests are answered quickly, every time.
Raylene Wall profile photo

Implementation

Adobe Campaign8.0
Based on 1 answer
No answer on this topic is available.
GreenRope8.2
Based on 1 answer
I think there are some cheat sheets and best practises lists that could be created that would save a business a lot of time and frustration. BUT, even as it is, the frustrations and challenges disappear as things start working. I am going to be offering up a few of the tricks I have learned to the team at GreenRope to share with other users because when customers offer valuable work arounds that they find helpful to others, we accomplish a few things. The coders get an idea of things that aren't working quite as expected so they can look into fixes, other customers get benefit and we all win
Renee Charbonneau profile photo

Alternatives Considered

Look, Adobe Campaign is the best program to use for your online media marketing. Adobe understands what online marketers and social media strategists need, and deliver the proper tools necessary for them to be successful. I swear by Adobe, they've earned my trust and I will continue to use their programs throughout my career. Everything else is just...noise. Until I find a program with better customer service than Adobe, I will always be a fanboy.
No photo available
Infusionsoft was the only other system that I had looked at and really considered. In my opinion, GreenRope is very comparable with Infusionsoft, but better suited for new and/or growing businesses because it's easy to use, 3-hours of training is provided to help you customize and organize the system to your workflows, and it is way more affordable and offers many (if not more) of the same features.
No photo available

Return on Investment

  • We have been able to provide better, more timely leads to our sales staff.
  • We have been able to automate more activities at the top of the sales funnel, making both our sales and marketing staffs more efficient.
  • We have been able to deliver better customer service and more relevant messaging through integration with out CRM platform.
No photo available
  • Increased efficiency has been the biggest impact to date, we were able to eliminate five other systems (e-mail marketing system, survey system, project management system, event registration system, and CRM system). We are also seeing quicker response on potential prospects to our e-mails because all e-mails are trackable.
No photo available

Screenshots

Pricing Details

Adobe Campaign

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Adobe Campaign Editions & Modules
Adobe Campaign
Additional Pricing Details

GreenRope

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
$399*
1.  Per Account
GreenRope Editions & Modules
GreenRope
Edition
Starter
$1491
Prime
$1991
Pro
$2491
Premium
$2991
Powerhouse
$3491
Supreme
$4491
Ultimate
$6991
1. Per Month [Unlimited Users]
Additional Pricing Details
All price plans include unlimited users, unlimited emails, and all features.