What users are saying about
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Top Rated
114 Ratings
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79 Ratings

Adobe Captivate

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Top Rated
114 Ratings
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Score 7.8 out of 101

Articulate 360

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79 Ratings
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Score 9.1 out of 101

Likelihood to Recommend

Adobe Captivate

Captivate is leading the pack with this software solution. While Adobe has owned it for a few years now, Macromedia had already built an amazing tool. Captivate will provide you solutions for training internal staff as well as customers. It is so much easier to quickly record a short tutorial and send it out to your staff to watch at their own pace, than to host a classroom of people that are all learning at different speeds...the slower bunch taking more time and frustrating the faster bunch. With Captivate, I can create any type of video I want and add music, or background audio, or speech to it along with sound effects. Great solution!
John Fester profile photo

Articulate 360

I can't imagine being able to do my job and do it well without Articulate 360. I am able to create simple linear training courses and complex branching courses with ease. Some of the greatest training courses involve a "choose your own adventure" feel with many branches and the outcome is based upon the points earned through the course. The better decisions, the better the outcome. Importing from PowerPoint is easy. The content library that comes with 360 is very helpful. Images are crystal clear, high-resolution, and able to be used with any use. No need for me to have subscriptions to other content services anymore. I love how easy it is now to create a video background with the content library included in 360.
No photo available

Feature Rating Comparison

Learning Management

Adobe Captivate
8.1
Articulate 360
8.5
Course authoring
Adobe Captivate
8.3
Articulate 360
9.6
Course catalog or library
Adobe Captivate
8.4
Articulate 360
8.9
Player/Portal
Adobe Captivate
8.0
Articulate 360
8.6
Learning content
Adobe Captivate
7.8
Articulate 360
8.9
Mobile friendly
Adobe Captivate
8.2
Articulate 360
9.1
Progress tracking & certifications
Adobe Captivate
8.1
Articulate 360
7.8
Assignments
Adobe Captivate
7.6
Articulate 360
9.5
Compliance management
Adobe Captivate
8.8
Articulate 360
7.2
Learning administration
Adobe Captivate
8.3
Articulate 360
7.7
Learning reporting & analytics
Adobe Captivate
7.0
Articulate 360
7.2
Social learning
Adobe Captivate
8.2
Articulate 360
8.8

Pros

Adobe Captivate

  • Easy learning curve. Captivate makes it easy for a new user to pick it up and understand where to begin. Adobe, in general, does this very well and Captivate is no exception. When you begin using Captivate, many of the tasks to create a video come naturally as things are laid out in a way that makes sense.
  • Embedding with LMS (Learning Management Systems). Adobe has made it very easy to deploy your produced video to any of the popular LMS's available. Captivate also gives you a very easy way of including a SCORM score for any quizzes that must be passed at the end of the video in order to proceed to the next video.
  • Capturing Audio has never been easier. With Captivate you can easily add voice-over audio that you can record directly inside of Captivate, or import a pre-recorded audio clip. You can import sounds from other sources for effects in the video and Captivate already includes all of the commonly used sounds for mouse-clicks, error sounds, etc.
John Fester profile photo

Articulate 360

  • Ease of use/ability to learn how to use features
  • Clean and simple design output makes it easy for learners to navigate through courses
  • Freedom to create what your imagination can dream up
  • Community Support from e-learning heroes is great! Any issues are normally resolved with the community within a day and articulate staff still follows up.
  • 360 is always being upgraded and improved with character bundles, image/video content, and new feature roll-outs.
No photo available

Cons

Adobe Captivate

  • Adobe Captivate can be a resource hog for lower end systems, especially when working with video clips or voice over recordings.
  • The full license price can be expensive for smaller organizations.
  • The program can be a bit difficult to learn in the beginning.
Bruce Emmerling profile photo

Articulate 360

  • With the move from Flash to HTML5, there are a few bugs that still need to be worked out. But I think they'll be resolved quickly with the frequent release of updates.
  • Currently, there is only a 1-size-fits all subscription that includes all of the tools at an annual lump-sum price point. It feels a little steep if you aren't actively using all of the tools, or compared to other subscriptions with monthly fees (e.g. Adobe Creative Cloud).
  • Some of the issues reported in SL2 continue to be present in SL360, but there is a clear trend towards resolving even the peskiest of these legacy issues.
Michael Jones profile photo

Likelihood to Renew

Adobe Captivate

Adobe Captivate 9.1
Based on 3 answers
There is no doubt in my mind that we will be using Adobe Captivate for years to come. There are so many uses for the software that we are just scratching the surface. The more we use it, the better it gets. This is a great option for anyone looking for an eLearning authoring tool.
Tracy Ford profile photo

Articulate 360

No score
No answers yet
No answers on this topic

Usability

Adobe Captivate

Adobe Captivate 8.0
Based on 2 answers
Adobe Captivate does take some getting used to. There are features that are much more convoluted than they need to be, but overall it is a great product with a some excellent features. Being in a pretty small market, Adobe Captivate and Articulate Storyline dominate the space. They are not the same software, but allow for eLearning authoring. Each has their benefit and their downside, but, for me, Adobe Captivate edges out Storyline.
Tracy Ford profile photo

Articulate 360

Articulate 360 8.0
Based on 2 answers
Once you get over the learning curve, the platform is pretty easy to use, but the learning curve itself is rather steep. Even once you are familiar with the feature set, it is easy to overlook a small setting, which can cause client-facing errors. Correcting these errors is kind of a tedious process due to having to load up the application, make your change, and re-publish the course.
No photo available

Support

Adobe Captivate

Adobe Captivate 7.6
Based on 2 answers
The support team is good in responding and maintaining communication. Sometimes...well...almost always, you will find yourself having to use a 2nd attempt with more details and easier terminology to get the tech to understand the question or situation. These techs should know English 100% and their product 100% to be on a support team for the USA. I do not get the impression this is true.
John Fester profile photo

Articulate 360

Articulate 360 9.0
Based on 3 answers
We have not had to use Articulate 360 support much at all over the years. But when we have reached out they have been helpful in getting our issues resolved. There are also a lot of great resources in their online support forums, as well as throughout the internet as a whole, due to the large user base.
No photo available

Alternatives Considered

Adobe Captivate

Captivate is more full-featured than Snagit (which is the most limited), Adobe Presenter Video Express (which is probably the next most limited), or Camtasia (which is probably the most direct competitor that I'm at all familiar with). While I have a limited familiarity with Camtasia (and actually do have access to it because it was bundled into another e-learning authoring tool that I have, Lectora), everything I've seen and read seem to indicate that it's more limited than Captivate.As to why I selected Captivate....my company is basically an Adobe "shop" -- unless there's something that an Adobe product can't do (or can't do well enough), we're heavily discouraged (or, in some cases, simply not allowed) to purchase a competing product.
Laura Gillenwater profile photo

Articulate 360

Articulate 360 is much more user-friendly than Captivate. I would recommend Articulate over Captivate any day.
No photo available

Return on Investment

Adobe Captivate

  • Adobe Captivate has had a very positive impact on our bottom-line and allowed us to win customers by demonstrating the software's capabilities and flexibility.
Tricia Crawford profile photo

Articulate 360

  • We have been able to turn out content more quickly.
  • We have been able to share with subject matter experts while building courses.
  • We have been able to create more interactive learning and increase knowledge retention.
No photo available

Pricing Details

Adobe Captivate

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Articulate 360

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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