What users are saying about
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Top Rated
131 Ratings
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86 Ratings

Adobe Captivate

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Top Rated
131 Ratings
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Score 7.8 out of 100

Articulate 360

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86 Ratings
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Score 9.1 out of 100

Likelihood to Recommend

Adobe Captivate

Captivate is well suited for technical scenario activities. For example, software simulations where demonstration, practice, and assessment are necessary. Captivate does a very good job of creating simulation type activities compared to other solutions. Captivate also does very well with scoring on assessments. Whether you use clicks or questions to score, Captivate has a great ability to score both types. It is less suited for rapid eLearning development. If your company is looking for a solution to build more traditional eLearning such as click-through presentations with some interactivity and the ability to include multimedia elements, then another solution may be more appropriate. Captivate is a great tool for more advanced developers.
Michael Whatley | TrustRadius Reviewer

Articulate 360

I can't imagine being able to do my job and do it well without Articulate 360. I am able to create simple linear training courses and complex branching courses with ease. Some of the greatest training courses involve a "choose your own adventure" feel with many branches and the outcome is based upon the points earned through the course. The better decisions, the better the outcome. Importing from PowerPoint is easy. The content library that comes with 360 is very helpful. Images are crystal clear, high-resolution, and able to be used with any use. No need for me to have subscriptions to other content services anymore. I love how easy it is now to create a video background with the content library included in 360.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Learning Management

Adobe Captivate
8.1
Articulate 360
8.4
Course authoring
Adobe Captivate
8.3
Articulate 360
9.7
Course catalog or library
Adobe Captivate
8.3
Articulate 360
8.8
Player/Portal
Adobe Captivate
8.1
Articulate 360
8.4
Learning content
Adobe Captivate
7.7
Articulate 360
9.0
Mobile friendly
Adobe Captivate
8.2
Articulate 360
9.2
Progress tracking & certifications
Adobe Captivate
7.9
Articulate 360
7.9
Assignments
Adobe Captivate
8.0
Articulate 360
8.8
Compliance management
Adobe Captivate
8.5
Articulate 360
7.3
Learning administration
Adobe Captivate
8.2
Articulate 360
8.0
Learning reporting & analytics
Adobe Captivate
7.4
Articulate 360
7.7
Social learning
Adobe Captivate
8.5
Articulate 360
7.3

Pros

Adobe Captivate

  • Quickly adding in graphics, text, and interactive buttons.
  • Has extensive variables and branching for additional customization, beyond the competition.
  • Has 360 degree capability which competitors don't offer (I have not used this feature).
  • High degree of customization and personalization.
  • True responsive screen display on all devices, viewable as you are creating the training. This is different than some competitors - some just shrink the screen, but Adobe Captivate allows actually removing or moving or changing items at different screen sizes.
  • If you like Flash, it has Flash output, although it's going away in 2020. Personally, I think this is an outdated technology.
  • Many advanced capabilities. I chose this product due to the capabilities.
  • Comes with assets, templates, people, head shots, and full body—excellent.
  • Adobe Captivate is the authoring tool. It integrates with Adobe Captivate Prime - which I highly recommend if you want to truly take advantage of all of its features in reporting, administration, compliance, and social learning. (I didn't use Prime because you essentially need 100+ students to affordably use Prime.) If you look at my chart of what Captivate is capable of, I can't say that Captivate has a lot of the reporting features because they are part of Prime/SCORM, although, with Captivate's customization, you might be able to do most of them if you are up to it, but I did not.
Pam Pierce | TrustRadius Reviewer

Articulate 360

  • Articulate 360 has lots of options: Rise is for simple, HTML-based course content delivery. Storyline is an animation/interactive eLearning designer that is robust yet easy to learn.
  • It totally simplifies the review process. When I want to have my boss look at a course I made, I create the Articulate Review link and he can make comments at any point in the course for suggestions/corrections, and the program takes a picture of where he is looking so I know exactly what he is talking about. I can also comment back.
  • The content library is high quality and professional. You can search images of people, backgrounds for Storyline projects, or entire project templates that you just plug your content into. It allows you to create content really fast and good looking.
Rebecca Mogollón | TrustRadius Reviewer

Cons

Adobe Captivate

  • Adobe struggles in its customer support. Knowledgeable Captivate support technicians to teach and troubleshoot would elevate this powerful tool.
  • As mobile learning journeys away from Flash, developing strictly in HTML5 is a becoming a must. Captivate has an HTML5 inspector to review your project for potential flash-based issues, but development in HTML5 only is not as intuitive. I waste valuable time and effort making adjustments after the fact.
  • Many of my SMEs (subject mater experts) submit drafts in PowerPoint. Captivate has a PowerPoint import option, but transforms each slide into an image, removing any ability to edit the content after import. The issue alone is enough to drive me to alternate authoring tools. Unfortunately, we don't have the resources to distribute and teach all of our SMEs to use Captivate.
Relton McBurrows | TrustRadius Reviewer

Articulate 360

  • There could be more intuitive buttons in many places. Without a "getting started" training, it might be tough to just try and figure out how to do things in the software.
  • The software has been known to be a little buggy (all versions). It is known that you should save your work often in case it crashes.
  • I wish the the vendor would build in more integrated instruction and tips withing the interface, so you can be reminded or clued in to what you are looking for if you are not an expert yet.
Cordell Yin | TrustRadius Reviewer

Likelihood to Renew

Adobe Captivate

Adobe Captivate 9.0
Based on 3 answers
There is no doubt in my mind that we will be using Adobe Captivate for years to come. There are so many uses for the software that we are just scratching the surface. The more we use it, the better it gets. This is a great option for anyone looking for an eLearning authoring tool.
Tracy Ford | TrustRadius Reviewer

Articulate 360

No score
No answers yet
No answers on this topic

Usability

Adobe Captivate

Adobe Captivate 8.0
Based on 2 answers
Adobe Captivate does take some getting used to. There are features that are much more convoluted than they need to be, but overall it is a great product with a some excellent features. Being in a pretty small market, Adobe Captivate and Articulate Storyline dominate the space. They are not the same software, but allow for eLearning authoring. Each has their benefit and their downside, but, for me, Adobe Captivate edges out Storyline.
Tracy Ford | TrustRadius Reviewer

Articulate 360

Articulate 360 8.0
Based on 2 answers
Once you get over the learning curve, the platform is pretty easy to use, but the learning curve itself is rather steep. Even once you are familiar with the feature set, it is easy to overlook a small setting, which can cause client-facing errors. Correcting these errors is kind of a tedious process due to having to load up the application, make your change, and re-publish the course.
Anonymous | TrustRadius Reviewer

Support

Adobe Captivate

Adobe Captivate 6.7
Based on 15 answers
The support team is good in responding and maintaining communication. Sometimes...well...almost always, you will find yourself having to use a 2nd attempt with more details and easier terminology to get the tech to understand the question or situation. These techs should know English 100% and their product 100% to be on a support team for the USA. I do not get the impression this is true.
John Fester | TrustRadius Reviewer

Articulate 360

Articulate 360 9.1
Based on 8 answers
The customer support teams are very responsive. There are also a number of resources on the site that provide training for using Articulate tools. The best support is the community. There is a large user base and there is a dedicated community site where people provide advice and support on a number of different use cases for Articulate, including more obscure applications. I found that in most cases, I could find support on the community site (which has Articulate employees also helping) for almost any issue I ran into.
Jeff DeSurra | TrustRadius Reviewer

Alternatives Considered

Adobe Captivate

Adobe Captivate is an okay software program, but it is not something I'd pick over Articulate Storyline or Articulate 360. I only selected Captivate because it was mandatory for my course plus I wanted to explore it to find out how it worked. But after using it, I didn't find it to be as appealing as I thought. It's not a horrible software tool, it has its perks but it's just not as user-friendly as I'd hoped it would be.
Anonymous | TrustRadius Reviewer

Articulate 360

I haven't used development software other than storyline since it came out. One, because I haven't had to. This software is much more user-friendly and rapid development than previous software I have used. It also is capable of creating pretty complex items. I recommended out team get Articulate 360 because of its new additions such as Review.
Kristen Neill | TrustRadius Reviewer

Return on Investment

Adobe Captivate

  • Adobe Captivate has helped us lower training costs without the need for external training.
  • The program allowed us to create in house training without the need for third party collaboration.
  • End users could communicate about training needs and Adobe Captivate made it easy to update current training modules.
Bruce Emmerling | TrustRadius Reviewer

Articulate 360

  • I spend less time developing courses, and more time engaging learners with Articulate 360. Not only has our development timeline shortened because of Articulate Review and Rise, but we are also putting out better, more engaging content.
  • The subscription model of Articulate 360 paid for itself almost immediately by providing access to some awesome stock content in the Content Library. We used to spend hundreds of dollars buying content that is now included in our membership to a tool we were already paying for.
  • The greatest return on our investment has come in the form of time. Stakeholders love Articulate Review. It's easy to check the progress of the course creation, see what issues have been addressed by the development team, and provide feedback-- cutting back on everyone's least favorite thing: MEETINGS.
Ryan Parish | TrustRadius Reviewer

Screenshots

Pricing Details

Adobe Captivate

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Articulate 360

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Adobe Captivate
7.8
Articulate 360
9.2

Likelihood to Renew

Adobe Captivate
9.0
Articulate 360

Usability

Adobe Captivate
8.0
Articulate 360
8.0

Support

Adobe Captivate
6.7
Articulate 360
9.1

Add comparison