What users are saying about
Top Rated
144 Ratings
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Top Rated
108 Ratings
Top Rated
144 Ratings
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Score 7.6 out of 100

Articulate 360

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Top Rated
108 Ratings
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Score 8.9 out of 100

Highlights

Adobe Captivate and Articulate 360 are both Corporate Learning Management Systems with a focus on eLearning content authoring. They are both most commonly used by large businesses and enterprises but have some users across company sizes. 

Adobe Captivate focuses on providing more advanced eLearning authoring tools, including support for VR, improved accessibility, and interactive content. Its goal is to facilitate highly engaging and interactive content for creators with the proper experience. In contrast, Articulate 360 provides sub-applications designed to support all levels of creator experience and expertise. This can make Articulate ideal for larger groups with creators across the skill spectrum. 

Features

Adobe Captivate and Articulate 360 differentiate by their ideal skill level, with features tailored to each target audience. 

Adobe Captivate excels at providing knowledgeable creators with the widest range of content creation capabilities. In particular, Captivate prioritizes supporting interactive content, including branching content paths within courses. This focus allows creators to make highly engaging content for end-learners. It also offers strong reporting capabilities within courses. 

Articulate 360 differentiates by making content creation more accessible to a wider range of creators and users. Its sup-applications, such as Storyline and Rise, provide options to serve creators at various skill levels. Rise in particular serves less experienced creators and has a much lower learning curve. Articulate also emphasizes its accessibility across mobile devices and for disabled folks. 

Limitations

Adobe Captivate and Articulate 360’s respective specializations also come with some limitations worth considering. 

Adobe Captivate’s advanced capabilities come with a steep learning curve. Many reviewers argue that the platform is intimidating for beginners and takes time to learn how to make the most of the tool. This curve often means that Captivate is not ideal for rapid eLearning development. Captivate is also priced separately from the rest of the Adobe suite, which limits the cost benefits of bundling some Adobe products. 

In contrast, Articulate 360 may lack some of the more advanced features that Captivate offers. Additionally, collaboration for creator teams within the platform is still limited and difficult to use according to many reviewers. Updates to the product have also been known to create new errors in preexisting courses, so users should be conscious of possible change management that may be necessary. The pricing can also be high if the organization is not making courses at volume. 

Pricing

Adobe Captivate offers 3 pricing systems for new buyers. Users can subscribe to Captivate for $33.99/month, or purchase a perpetual license for $1,299. Students or teachers can purchase Captivate for $399 instead. Adobe also offers a free 30-day trial. 

Articulate 360 is priced differently for companies, freelancers, and academics. For companies, the Teams Plan costs $1,299/user/year, with additional collaboration and support features available. The Personal Plan costs $999/user/year. For academics, the Person Plan costs $499/user/year and the Teams Plan costs $649/user/year.

Likelihood to Recommend

Adobe Captivate

Captivate is well suited for technical scenario activities. For example, software simulations where demonstration, practice, and assessment are necessary. Captivate does a very good job of creating simulation type activities compared to other solutions. Captivate also does very well with scoring on assessments. Whether you use clicks or questions to score, Captivate has a great ability to score both types. It is less suited for rapid eLearning development. If your company is looking for a solution to build more traditional eLearning such as click-through presentations with some interactivity and the ability to include multimedia elements, then another solution may be more appropriate. Captivate is a great tool for more advanced developers.
Michael Whatley | TrustRadius Reviewer

Articulate 360

In case of situations like formal training Articulate 360 is well suited. In case of trainings on the job I think a learning style of blended learning is more suited. In this last scenario Articulate 360 can take care of the theoretical part of the training.
Paul Alders | TrustRadius Reviewer

Feature Rating Comparison

Learning Management

Adobe Captivate
Articulate 360
7.6
Course authoring
Adobe Captivate
Articulate 360
9.2
Course catalog or library
Adobe Captivate
Articulate 360
8.0
Player/Portal
Adobe Captivate
Articulate 360
7.6
Learning content
Adobe Captivate
Articulate 360
8.4
Mobile friendly
Adobe Captivate
Articulate 360
8.6
Progress tracking & certifications
Adobe Captivate
Articulate 360
7.3
Assignments
Adobe Captivate
Articulate 360
7.3
Compliance management
Adobe Captivate
Articulate 360
6.5
Learning administration
Adobe Captivate
Articulate 360
7.5
Learning reporting & analytics
Adobe Captivate
Articulate 360
7.1
Social learning
Adobe Captivate
Articulate 360
5.9

Pros

Adobe Captivate

  • Quickly adding in graphics, text, and interactive buttons.
  • Has extensive variables and branching for additional customization, beyond the competition.
  • Has 360 degree capability which competitors don't offer (I have not used this feature).
  • High degree of customization and personalization.
  • True responsive screen display on all devices, viewable as you are creating the training. This is different than some competitors - some just shrink the screen, but Adobe Captivate allows actually removing or moving or changing items at different screen sizes.
  • If you like Flash, it has Flash output, although it's going away in 2020. Personally, I think this is an outdated technology.
  • Many advanced capabilities. I chose this product due to the capabilities.
  • Comes with assets, templates, people, head shots, and full body—excellent.
  • Adobe Captivate is the authoring tool. It integrates with Adobe Captivate Prime - which I highly recommend if you want to truly take advantage of all of its features in reporting, administration, compliance, and social learning. (I didn't use Prime because you essentially need 100+ students to affordably use Prime.) If you look at my chart of what Captivate is capable of, I can't say that Captivate has a lot of the reporting features because they are part of Prime/SCORM, although, with Captivate's customization, you might be able to do most of them if you are up to it, but I did not.
Pam Pierce | TrustRadius Reviewer

Articulate 360

  • Ease of use/ability to learn how to use features
  • Clean and simple design output makes it easy for learners to navigate through courses
  • Freedom to create what your imagination can dream up
  • Community Support from e-learning heroes is great! Any issues are normally resolved with the community within a day and articulate staff still follows up.
  • 360 is always being upgraded and improved with character bundles, image/video content, and new feature roll-outs.
Anonymous | TrustRadius Reviewer

Cons

Adobe Captivate

  • Adobe struggles in its customer support. Knowledgeable Captivate support technicians to teach and troubleshoot would elevate this powerful tool.
  • As mobile learning journeys away from Flash, developing strictly in HTML5 is a becoming a must. Captivate has an HTML5 inspector to review your project for potential flash-based issues, but development in HTML5 only is not as intuitive. I waste valuable time and effort making adjustments after the fact.
  • Many of my SMEs (subject mater experts) submit drafts in PowerPoint. Captivate has a PowerPoint import option, but transforms each slide into an image, removing any ability to edit the content after import. The issue alone is enough to drive me to alternate authoring tools. Unfortunately, we don't have the resources to distribute and teach all of our SMEs to use Captivate.
Relton McBurrows | TrustRadius Reviewer

Articulate 360

  • Storyline is a bit heavy for some computers to handle—both the design side and even the viewer side. Outputs can occasionally be glitchy.
  • In Rise I would like to see more customizability, like choosing different fonts and locations of images and things like that. It's very cookie-cutter, which is actually great for newbies because it is difficult to make it look bad.
  • It would be cool if Rise had a "page logic" option so you can jump to different pages based on button logic. Pretty pie-in-the-sky.
  • The quiz functionality in Rise leaves a lot to be desired, but the quiz function in Storyline is SCORM compliant.
Rebecca Mogollón | TrustRadius Reviewer

Likelihood to Renew

Adobe Captivate

Adobe Captivate 8.8
Based on 3 answers
There is no doubt in my mind that we will be using Adobe Captivate for years to come. There are so many uses for the software that we are just scratching the surface. The more we use it, the better it gets. This is a great option for anyone looking for an eLearning authoring tool.
Tracy Ford | TrustRadius Reviewer

Articulate 360

Articulate 360 9.1
Based on 1 answer
Articulate 360 is now an integral part of our offering
Phil Mayor | TrustRadius Reviewer

Usability

Adobe Captivate

Adobe Captivate 8.0
Based on 2 answers
Adobe Captivate does take some getting used to. There are features that are much more convoluted than they need to be, but overall it is a great product with a some excellent features. Being in a pretty small market, Adobe Captivate and Articulate Storyline dominate the space. They are not the same software, but allow for eLearning authoring. Each has their benefit and their downside, but, for me, Adobe Captivate edges out Storyline.
Tracy Ford | TrustRadius Reviewer

Articulate 360

Articulate 360 8.4
Based on 8 answers
Overall I can't fault Articulate 360. Sure, there are always enhancements that an individual user would like to see introduced, but generally speaking the usability is second to none.
Articulate 360 offers something for users of all levels. It can be friendly enough not to turn off novices, but has enough about it to keep the professional coming back for more.
David Tait | TrustRadius Reviewer

Support Rating

Adobe Captivate

Adobe Captivate 6.7
Based on 30 answers
The support team is good in responding and maintaining communication. Sometimes...well...almost always, you will find yourself having to use a 2nd attempt with more details and easier terminology to get the tech to understand the question or situation. These techs should know English 100% and their product 100% to be on a support team for the USA. I do not get the impression this is true.
John Fester | TrustRadius Reviewer

Articulate 360

Articulate 360 8.7
Based on 23 answers
It took forever to get someone to respond--either by email or by phone--directly to a pricing and licensing question. It is unfortunate that a company that has such potential as a streamlined course building/authoring tool not only missed the boat with service but also proves itself to be all fluff and no substance.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Adobe Captivate

Adobe Captivate is an okay software program, but it is not something I'd pick over Articulate Storyline or Articulate 360. I only selected Captivate because it was mandatory for my course plus I wanted to explore it to find out how it worked. But after using it, I didn't find it to be as appealing as I thought. It's not a horrible software tool, it has its perks but it's just not as user-friendly as I'd hoped it would be.
Anonymous | TrustRadius Reviewer

Articulate 360

Articulate 360 has the total package vs the other tools. If you just wanted to do video, you can use tools like Camtasia. Another elearning tool I have tried is called Viewlet Builder. It was a very stripped down version of a Storyline type software where you could create and produce elearning modules as well. Articulate 360 has pretty much all of the capabilities of the other kinds of elearning development tools, so you pretty much only need one suite instead of compiling a toolkit of mixed software
Anonymous | TrustRadius Reviewer

Return on Investment

Adobe Captivate

  • Adobe Captivate has helped us lower training costs without the need for external training.
  • The program allowed us to create in house training without the need for third party collaboration.
  • End users could communicate about training needs and Adobe Captivate made it easy to update current training modules.
Bruce Emmerling | TrustRadius Reviewer

Articulate 360

  • I spend less time developing courses, and more time engaging learners with Articulate 360. Not only has our development timeline shortened because of Articulate Review and Rise, but we are also putting out better, more engaging content.
  • The subscription model of Articulate 360 paid for itself almost immediately by providing access to some awesome stock content in the Content Library. We used to spend hundreds of dollars buying content that is now included in our membership to a tool we were already paying for.
  • The greatest return on our investment has come in the form of time. Stakeholders love Articulate Review. It's easy to check the progress of the course creation, see what issues have been addressed by the development team, and provide feedback-- cutting back on everyone's least favorite thing: MEETINGS.
Ryan Parish | TrustRadius Reviewer

Screenshots

Pricing Details

Adobe Captivate

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Adobe Captivate Editions & Modules

Edition
Subscription33.991
Pereptual License$1,2992
Student & Teacher Edition$3992
Upgrade$4992
  1. per month
  2. one-time fee
Additional Pricing Details

Articulate 360

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Articulate 360 Editions & Modules

Edition
Teams$1,299.001
  1. Per Year
Additional Pricing Details
Articulate 360 is available on the Articulate website and through Articulate Authorized Resellers. The Articulate 360 Teams plan is available for $1,299 per user, per year, and individual subscriptions perfect for freelancers are available for $999 per user, per year (all prices USD). Eligible educational customers receive a 50% discount on list prices.

Rating Summary

Likelihood to Recommend

Adobe Captivate
7.7
Articulate 360
8.5

Likelihood to Renew

Adobe Captivate
8.8
Articulate 360
9.1

Usability

Adobe Captivate
8.0
Articulate 360
8.4

Support Rating

Adobe Captivate
6.7
Articulate 360
8.7

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