Adobe Captivate vs. Skype (discontinued)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Adobe Captivate
Score 6.3 out of 10
N/A
Adobe Captivate is an elearning authoring and course design tool (or LCMS). It supports mobile HTML5 content. Captivate’s users are commonly midsized businesses to enterprises. Adobe Captivate includes some prebuilt assets as well as customizable workflows.
$33.99
per month
Skype (discontinued)
Score 7.1 out of 10
N/A
Skype (the personal edition or Skype free) was a web meeting, video conferencing, and VoIP software, now superseded by Microsoft Teams' free edition and unsupported from May 2025.
$2.99
per month
Pricing
Adobe CaptivateSkype (discontinued)
Editions & Modules
Subscription
$33.99
per month
Student & Teacher Edition
$399
one-time fee
Upgrade
$499
one-time fee
Pereptual License
1,299
one-time fee
United States Subscription
$2.99
per month
North America Subscription
$6.99
per month
India Subscription
$7.99
per month
Offerings
Pricing Offerings
Adobe CaptivateSkype (discontinued)
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Adobe CaptivateSkype (discontinued)
Considered Both Products
Adobe Captivate
Chose Adobe Captivate
Photoshop is clearly better for editing images, but Captivate is better used in a business setting. You can import already edited images into Captivate for use, and there are many editing aspects of Captivate that can be used to create unique images in the training. Captivate …
Chose Adobe Captivate
Captivate is better for software simulations and handles images a bit better. Storyline always makes a box around the images, which is problematic for selecting items in a drag and drop environment. The workflow of being able to edit images right within the software is also a …
Skype (discontinued)

No answer on this topic

Features
Adobe CaptivateSkype (discontinued)
Learning Management
Comparison of Learning Management features of Product A and Product B
Adobe Captivate
9.1
31 Ratings
6% above category average
Skype (discontinued)
-
Ratings
Course authoring8.030 Ratings00 Ratings
Course catalog or library9.018 Ratings00 Ratings
Player/Portal8.024 Ratings00 Ratings
Learning content9.024 Ratings00 Ratings
Progress tracking & certifications9.026 Ratings00 Ratings
Learning reporting & analytics9.019 Ratings00 Ratings
Social learning10.014 Ratings00 Ratings
Gamification8.02 Ratings00 Ratings
eLearning Content
Comparison of eLearning Content features of Product A and Product B
Adobe Captivate
8.4
1 Ratings
1% below category average
Skype (discontinued)
-
Ratings
Multi-Lingual Support7.01 Ratings00 Ratings
Structured Learning10.01 Ratings00 Ratings
Historical Metrics8.01 Ratings00 Ratings
Cloud-Based Content10.01 Ratings00 Ratings
Automation & Integration7.01 Ratings00 Ratings
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
Adobe Captivate
-
Ratings
Skype (discontinued)
6.6
138 Ratings
18% below category average
High quality audio00 Ratings7.1135 Ratings
High quality video00 Ratings7.5133 Ratings
Low bandwidth requirements00 Ratings6.0130 Ratings
Mobile support00 Ratings6.0118 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
Adobe Captivate
-
Ratings
Skype (discontinued)
6.4
119 Ratings
21% below category average
Desktop sharing00 Ratings6.1118 Ratings
Whiteboards00 Ratings6.760 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
Adobe Captivate
-
Ratings
Skype (discontinued)
6.2
118 Ratings
27% below category average
Calendar integration00 Ratings6.385 Ratings
Meeting initiation00 Ratings6.7106 Ratings
Integrates with social media00 Ratings4.865 Ratings
Record meetings / events00 Ratings7.077 Ratings
Slideshows00 Ratings6.568 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
Adobe Captivate
-
Ratings
Skype (discontinued)
5.8
111 Ratings
33% below category average
Live chat00 Ratings6.0110 Ratings
Audience polling00 Ratings5.664 Ratings
Q&A00 Ratings5.762 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
Adobe Captivate
-
Ratings
Skype (discontinued)
7.5
101 Ratings
7% below category average
User authentication00 Ratings8.888 Ratings
Participant roles & permissions00 Ratings7.183 Ratings
Confidential attendee list00 Ratings6.560 Ratings
VoIP system collaboration
Comparison of VoIP system collaboration features of Product A and Product B
Adobe Captivate
-
Ratings
Skype (discontinued)
6.9
4 Ratings
8% below category average
Video conferencing00 Ratings6.44 Ratings
Audio conferencing00 Ratings7.14 Ratings
Video screen sharing00 Ratings6.24 Ratings
Instant messaging00 Ratings7.74 Ratings
Best Alternatives
Adobe CaptivateSkype (discontinued)
Small Businesses
iSpring LMS
iSpring LMS
Score 9.5 out of 10
Intermedia AnyMeeting Pro
Intermedia AnyMeeting Pro
Score 7.1 out of 10
Medium-sized Companies
Infosec Skills
Infosec Skills
Score 9.9 out of 10
JioMeet
JioMeet
Score 9.8 out of 10
Enterprises
Infosec Skills
Infosec Skills
Score 9.9 out of 10
Webex Meetings
Webex Meetings
Score 8.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Adobe CaptivateSkype (discontinued)
Likelihood to Recommend
8.8
(128 ratings)
8.5
(140 ratings)
Likelihood to Renew
7.0
(9 ratings)
10.0
(5 ratings)
Usability
8.0
(8 ratings)
6.0
(4 ratings)
Availability
1.8
(1 ratings)
10.0
(1 ratings)
Performance
7.3
(1 ratings)
10.0
(1 ratings)
Support Rating
5.8
(18 ratings)
10.0
(42 ratings)
Implementation Rating
2.7
(2 ratings)
10.0
(3 ratings)
Configurability
5.5
(1 ratings)
10.0
(1 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
10.0
(1 ratings)
Ease of integration
8.6
(2 ratings)
10.0
(1 ratings)
Product Scalability
8.2
(1 ratings)
10.0
(1 ratings)
Professional Services
-
(0 ratings)
10.0
(1 ratings)
Vendor post-sale
8.2
(1 ratings)
10.0
(1 ratings)
Vendor pre-sale
8.2
(1 ratings)
10.0
(1 ratings)
User Testimonials
Adobe CaptivateSkype (discontinued)
Likelihood to Recommend
Adobe
Captivate is well suited for instruction designers who want to build attractive, personalized, interactive, energetic lessons. It's also a good choice for someone who wants to build something innovative because Captivate gives the developer so much control over so many aspects.
But if someone wanted something built quickly, generically and didn't care about holding the viewer's attention, then Captivate might be an expensive tool. That person might be more satisfied with a cheaper and easier to learn authoring tool.
Read full review
Discontinued Products
Having interacted with a new replacement tool, Microsoft Teams, it is challenging to recommend Skype, as it lacks some essential features, such as being less equipped with the latest updates, and it is not platform-independent, causing issues on PCs and phones, as well as during calls that might hinder work.
Read full review
Pros
Adobe
  • Quickly adding in graphics, text, and interactive buttons.
  • Has extensive variables and branching for additional customization, beyond the competition.
  • Has 360 degree capability which competitors don't offer (I have not used this feature).
  • High degree of customization and personalization.
  • True responsive screen display on all devices, viewable as you are creating the training. This is different than some competitors - some just shrink the screen, but Adobe Captivate allows actually removing or moving or changing items at different screen sizes.
  • If you like Flash, it has Flash output, although it's going away in 2020. Personally, I think this is an outdated technology.
  • Many advanced capabilities. I chose this product due to the capabilities.
  • Comes with assets, templates, people, head shots, and full body—excellent.
  • Adobe Captivate is the authoring tool. It integrates with Adobe Captivate Prime - which I highly recommend if you want to truly take advantage of all of its features in reporting, administration, compliance, and social learning. (I didn't use Prime because you essentially need 100+ students to affordably use Prime.) If you look at my chart of what Captivate is capable of, I can't say that Captivate has a lot of the reporting features because they are part of Prime/SCORM, although, with Captivate's customization, you might be able to do most of them if you are up to it, but I did not.
Read full review
Discontinued Products
  • The instant chat function is great. Very straightforward, easy to use, easy to learn, no technical issues.
  • Video calls are pretty easy also, user friendly and a mostly stable connection with no issues.
  • Voice calls are easy also, eliminates the need for an external landline or the need to use your cell phone. Clear connections, not really any dropped calls.
Read full review
Cons
Adobe
  • Clunky interface, it takes a lot of extra clicks to get places compared to other Adobe apps and competitor's eLearning software.
  • Would be nice if it was part of creative cloud, or at least in the group of apps you can add through Creative Cloud.
  • More regular and meaningful updates. Compared to flagship apps like Photoshop, Illustrator, etc. Captivate is like the read headed step child. Competitors excel at providing regular updates with clear change documentation. How are we still using Captivate 2019 in 2022?
  • The interface feels like it is still stuck in the 90s, would be nice if it was more modern and better in-line with flagship adobe offerings.
  • Variables and associated menus are a nuisance to work with vs some of the clever drop down and content-sensitive options in Articulate Storyline.
Read full review
Discontinued Products
  • Skype is a RESOURCE hog. People who have limited bandwidth will have poor call quality.
  • It is hard to figure out how to use emojis and upload images in the chat.
  • The background images do not fool anybody....it is clearly not your real background.
Read full review
Likelihood to Renew
Adobe
We have hundreds of courses that were created in Adobe Captivate. It will take us a while to convert to Articulate. We'll need a license for another year and/or until Adobe comes out with a true update to the software.
Read full review
Discontinued Products
I have given this rating as this need to give more than that as it's very helpful for us and makes our work more efficient and fast.
Read full review
Usability
Adobe
Adobe Captivate does take some getting used to. There are features that are much more convoluted than they need to be, but overall it is a great product with a some excellent features. Being in a pretty small market, Adobe Captivate and Articulate Storyline dominate the space. They are not the same software, but allow for eLearning authoring. Each has their benefit and their downside, but, for me, Adobe Captivate edges out Storyline.
Read full review
Discontinued Products
Skype is not as good as Facetime in terms of ease to glance at it and figure out how it works. I think that's a result of Skype trying to be too many things at once. A lot of the menu and UI could be streamlined, and I would jettison some of the additional functions that have been tacked on over the years to simplify. That being said, while some options are slightly hard to find, they all work flawlessly once found.
Read full review
Support Rating
Adobe
It is difficult to get in touch with Adobe Captivate support. With a seemingly limited number of resources, mostly outsourced, getting in contact with someone to help troubleshoot an issue is challenging. Typically wait times are long, and the desired path to resolution is to use an existing knowledge base or a self-help guide. It is certainly not a user-friendly experience.
Read full review
Discontinued Products
I am not aware of the current support level for Skype for business, as I have never used even though I have the product. However, the support for Skype's personal paid users is not where it could be. Users who pay for Skype features do not have a clear path to reach out to support. So, rating 6, can be better as soon as I need to use Skype for business support and get a good experience. I will say that I will renew Skype for Business subscription, which is a significant inconsistency on my end. The explanation is that Skype for Business comes bundled with Office for Business, with no additional cost, so why not.
Read full review
Implementation Rating
Adobe
I'm only aware of the problems Adobe Captivate had with SumTotal LMS and Upside LMS, requiring extensive contact with both internal and external support staff to fix the problems. We had no problems at all with Articulate.
Read full review
Discontinued Products
It can be used on the phone via mobile application as well as on the desktop by logging in to the website. Easily installed and ready to use.
Read full review
Alternatives Considered
Adobe
I think that Articulate360 is more user-friendly and has a cleaner, more updated look. If you can edit a PDF, then you can use Articulate 360. Adobe Captivate may be more challenging for the designer, but it has more features. We chose Adobe Captivate because we want the option to create interactive learning environments. Adobe Captivate plays well with the other Adobe design products including Photoshop, Illustrator, and Premier. Additionally, Adoe Captivate is highly compatible with Cornerstone, our preferred Learning Management Systems.
Read full review
Discontinued Products
We use Skype in combination with Grasshopper. While Grasshopper acts as a routing toll free number with extensions, if we are making calls directly, we do it through Skype. Skype's desktop and mobile apps are easier to use, and provide unlimited local calls at a flat, affordable rate. Allowing our team to use their existing mobile or desktop devices without additional hardware for business office phone calls is important, and Skype makes that possible
Read full review
Professional Services
Adobe
No answers on this topic
Discontinued Products
The service provided is up to date, as discussed before buying.
Read full review
Return on Investment
Adobe
  • Adobe Captivate has allowed our instructors to engage students in ways we never have before.
  • Instructors who have used Adobe Captivate in our organization have reported higher levels of engagement with their courses and their students, theoretically leading to improved assessment of student performance.
Read full review
Discontinued Products
  • Skype made keeping in touch with an advisor in Mexico very easy. The initiative there resulted in 5 new partnerships.
  • Skype has helped me with account management for at least 3 customers in LATAM--usually it's a fast way to answer a question about a support renewal.
  • For about 9 months Skype helped me stay in touch with a colleague in Prague. We would meet once a week to go over sales activities.
Read full review
ScreenShots