What users are saying about

Adobe Connect

281 Ratings

Amazon Chime

12 Ratings

Adobe Connect

281 Ratings
Score 7.5 out of 101

Amazon Chime

12 Ratings
Score 6.8 out of 101

Add comparison

Likelihood to Recommend

Adobe Connect

If communicating with 30-90 agents in the virtual world, Adobe Connect definitely allows for the communication in a simplified environment. For example, f you have 30 agents taking calls, this program offers a way for agents to communicate. If questions are needed answered, the hosts have the ability to pose those questions and get answers from the group. In a smaller group, this may be a bit of overkill and may not be needed. Large groups of 75-100 would create and environment that is less appropriate as there are to many people asking questions and not receiving answers. This amount of people in one room may get lost in the confusion.
Shauna Stermer profile photo

Amazon Chime

Amazon Chime is a superior alternative to other free video conference/conference call programs. The call and video quality are great, and you can have multiple participants on both video and call. It's well suited for an organization that wants an affordable option for video and conference calls, but may not be appropriate for organizations with limited budgets or those who do very little conferencing.
Emma McCarthy profile photo

Feature Rating Comparison

Performance & Compatibility of Online Events Software

Adobe Connect
6.5
Amazon Chime
7.3
High quality audio
Adobe Connect
7.9
Amazon Chime
9.0
High quality video
Adobe Connect
7.0
Amazon Chime
8.7
Low bandwidth requirements
Adobe Connect
5.4
Amazon Chime
5.0
Mobile support
Adobe Connect
5.7
Amazon Chime
6.5

Screen Sharing

Adobe Connect
8.8
Amazon Chime
6.0
Desktop sharing
Adobe Connect
8.8
Amazon Chime
6.0
Whiteboards
Adobe Connect
8.8
Amazon Chime

Online Meetings / Events

Adobe Connect
8.0
Amazon Chime
7.7
Calendar integration
Adobe Connect
7.9
Amazon Chime
6.0
Meeting initiation
Adobe Connect
7.6
Amazon Chime
8.3
Integrates with social media
Adobe Connect
7.0
Amazon Chime
Record meetings / events
Adobe Connect
8.5
Amazon Chime
8.5
Slideshows
Adobe Connect
8.9
Amazon Chime
8.0

Online Events Collaboration

Adobe Connect
9.1
Amazon Chime
8.5
Live chat
Adobe Connect
9.2
Amazon Chime
9.0
Audience polling
Adobe Connect
9.7
Amazon Chime
Q&A
Adobe Connect
8.6
Amazon Chime
8.0

Online Events Security

Adobe Connect
8.6
Amazon Chime
9.0
User authentication
Adobe Connect
8.4
Amazon Chime
Participant roles & permissions
Adobe Connect
8.3
Amazon Chime
9.0
Confidential attendee list
Adobe Connect
9.2
Amazon Chime

Pros

  • Immediate communication within a secure environment between the host, or hosts, and attendees is a major benefit of Adobe Connect.
  • The ability to screen share is second to none and can be done immediately in the current session, or if the host pulls an attendee, or attendees, to a Break Out.
  • File sharing when those important files come through that require notification to a group as a whole is also something Adobe Connect does well.
  • Finally, the ability to post polls, create a white board for interaction with employees, and other items are just some of the benefits of Adobe Connect
Shauna Stermer profile photo
  • One of the few things that Amazon Chime does well is scheduling calls with Gmail. It's pretty easy to do.
  • Another thing Amazon Chime does will is basic functions like muting and unmuting the mic and screensharing.
Shane Finnegan profile photo

Cons

  • Although it is a necessity to have the login email information shared with participants, we have had occasions when the link did not work properly or--more often--the Meeting ID did not allow the participant to enter the meeting room. As this is an issue that is only discovered at the meeting time (you cannot "try it" before the meeting time), it is problematic when it does not work.
  • Adobe Connect does not have the ability to SHARE SCREENS. There is one presenter who can put up documents for the participants to view, but there is no ability to change the Presenter so that multiple screens could be shared. In a roundtable discussion, it would be helpful if different people could share or trade control during the same meeting.
  • There is no ability to see the participants. Although I am sometimes in my lounge clothes when I attend an Adobe Connect meeting, face-to-face contact is helpful for engaging with an audience or for nonverbal communication. Although I think each participant should have control over the ability to use or not use video, I think it should be an option.
Anissa Harris profile photo
  • Amazon Chime is not user friendly. People who we have meetings with who have never used Amazon Chime regularly have difficulty connecting to the call, especially if the call is international.
  • You have to download Amazon Chime to share your screen. When we need our prospects to share their screen for a product training, asking them to download a meeting software is awkward and not smooth.
Shane Finnegan profile photo

Likelihood to Renew

Adobe Connect10.0
Based on 27 answers
It has become an integral part of our business. It's used on a daily basis
Zach Wasson profile photo
No score
No answers yet
No answers on this topic

Usability

Adobe Connect9.0
Based on 5 answers
As sophisticated a product as Adobe Connect, the ease of use is outstanding. In my experience, even a user with very little knowledge of Adobe Connect can begin using and even leading sessions with very little training to get started with the basic features. Additional training is needed to become comfortable with the number of available features, but learning curve even for those is no steeper than would normally be expected from similar software.
Sean McCarty profile photo
No score
No answers yet
No answers on this topic

Support

Adobe Connect7.0
Based on 2 answers
No isues and any issues seems to get resolved.
No photo available
No score
No answers yet
No answers on this topic

Online Training

Adobe Connect7.5
Based on 2 answers
The ability to have most of the functionality of a full LMS at a fraction of the cost is huge. I can create manage and deploy both synchronous and asynchronous training based on the situation and all of my training is tracked through a series of easily created reports
Erik Crawford profile photo
No score
No answers yet
No answers on this topic

Implementation

Adobe Connect7.9
Based on 4 answers
Prices do not seem to vary much among resellers of the Adobe Connect hosted license; the only price variation you're likely to find are among the audio providers. When implementing, you may also wish to look into expanding the amount of storage you are allowed on the server to avoid any problems later on as your library of files starts to build up
No photo available
No score
No answers yet
No answers on this topic

Alternatives Considered

We have used Nefsis conferencing software in the past. It served a purpose but wasn't nearly as robust in the features it offered, making it just an okay platform for training. For conferencing, it worked very well, but if you're looking to add tools that will contribute to the learning experience, Adobe will provide many more options.
Zach Wasson profile photo
I have used GoToMeeting, which is a major competitor to Amazon Chime, and I can confidently say that GoToMeeting is literally ten times better. We rarely have any of the issues with GoToMeeting that we do with Amazon Chime. I highly recommend GoToMeeting over Amazon Chime because your meetings and demos will go much smoother and the user interface is much cleaner.
Shane Finnegan profile photo

Return on Investment

  • RVIBE has helped our clients achieve 70-80% ROI on their virtual meetings using Adobe Connect over travel.
  • The most important metric is not ROI but time out of field. If you can keep them home they will more likely be happier and they won't loose that valuable time in the field which could trump ROI.
  • With all that money saved clients are able to have more touch points with the field. RVIBE designs with pre-launch and 30/60/90 day touch point meetings where feedback is most important.
  • Mundane HR information for new hires is made more interesting with RVIBE and Adobe Connect. If it's interesting it will likely be remembered longer term.
  • Adobe Connect Platinum Service is top notch and always available.
Andy Gallas profile photo
  • Amazon Chime has negatively impacted our ability to perform demos and calls. Some prospects are late to calls because Chime isn't working, or they give up and don't join the call at all.
  • Amazon Chime also makes us look unprofessional when we have to ask them to download a conferencing software for screenshare meeting, when many other alternatives are web-based.
Shane Finnegan profile photo

Pricing Details

Adobe Connect

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Amazon Chime

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details