Adobe Connect vs Amazon Chime | TrustRadius

What users are saying about

Score 7.6 out of 10

Based on 296 reviews and ratings

Score 7 out of 10

Based on 16 reviews and ratings

Feature Rating Comparison

Adobe Connect

6.6

Amazon Chime

7.9

High quality audio

7.7

8.6

High quality video

7.5

8.5

Low bandwidth requirements

5.6

6.9

Mobile support

5.5

7.6

Adobe Connect

8.2

Amazon Chime

7.6

Desktop sharing

8.1

7.6

Whiteboards

8.3

7.5

Adobe Connect

7.7

Amazon Chime

7.6

Calendar integration

7.6

6.9

Meeting initiation

7.5

7.8

Integrates with social media

6.8

7.5

Record meetings / events

8.3

8.0

Slideshows

8.2

7.7

Adobe Connect

8.4

Amazon Chime

7.2

Live chat

8.5

8.0

Audience polling

8.6

6.5

Q&A

8.1

7.0

Adobe Connect

8.1

Amazon Chime

7.2

User authentication

7.9

7.5

Participant roles & permissions

8.0

7.7

Confidential attendee list

8.5

6.5

Pros

Screensharing is fluid, very easy to read, fullscreen option is fantastic
Allows for flexible layouts that can be customized for individual use cases
Allows us to brand the experience

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Client Advisor

AcquiaComputer Software, 201-500 employees

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Audio and video quality is very good
Easy to sign on and start conversations, other tools I've used sometimes can be confusing or don't always work properly.

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Verified User

Team Lead in Human Resources

Human Resources Company, 1001-5000 employees

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Cons

No comment at this time here. I feel it offers the complete package.

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Verified User

Employee in Other

Banking Company, 10,001+ employees

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More simplified dial-in numbers. The PIN for our conference line is long and easy to mistype.
You do not have to download the Chime app in order to join a conference, but if you want to do anything beyond join (schedule a conference, participate in a group chat, control participants), you have to have the app downloaded and installed. The app that you have to download in order to launch a conference is a memory hog, and slows down a computer's boot up time.
The add-in for Microsoft Outlook is particularly clunky. It helps you add scheduled conference calls/video conferences to your Outlook calendar, but it can cause Outlook to crash, and creates a really slow open time for Outlook. If you can avoid downloading the Outlook Add-In, I would.
No built-in screen sharing capabilities.

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Enrollment and Eligibility Program Manager

MetrixIQInformation Technology and Services, 11-50 employees

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Likelihood to Renew

Adobe Connect 10.0

Based on 27 answers

Adobe Connect has been instrumental in developing stronger connections in our classrooms (virtually and residentially), to our faculty across all campuses, and to all departments. It provides leadership the ability to share real-time information, documents, visions and plans and problem solve as a team. It allows all parties the opportunity to work together making connections in a virtual world

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Academic Dean

Rasmussen CollegeEducation Management, 1001-5000 employees

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No score

No answers yet

No answers on this topic

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Usability

Adobe Connect 9.0

Based on 5 answers

As sophisticated a product as Adobe Connect, the ease of use is outstanding. In my experience, even a user with very little knowledge of Adobe Connect can begin using and even leading sessions with very little training to get started with the basic features. Additional training is needed to become comfortable with the number of available features, but learning curve even for those is no steeper than would normally be expected from similar software.

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Instructional Designer

Time Warner CableTelecommunications, 10,001+ employees

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No score

No answers yet

No answers on this topic

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Support

Adobe Connect 7.0

Based on 2 answers

No isues and any issues seems to get resolved.

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Verified User

Account Manager in Sales

Information Technology and Services Company, 10,001+ employees

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No score

No answers yet

No answers on this topic

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Online Training

Adobe Connect 7.5

Based on 2 answers

The ability to have most of the functionality of a full LMS at a fraction of the cost is huge. I can create manage and deploy both synchronous and asynchronous training based on the situation and all of my training is tracked through a series of easily created reports

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Adobe Connect Product Manager

Carahsoft Technology Corp.Computer Software, 51-200 employees

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No score

No answers yet

No answers on this topic

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Implementation

Adobe Connect 7.9

Based on 4 answers

I liked it.

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Verified User

Account Manager in Sales

Information Technology and Services Company, 10,001+ employees

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No score

No answers yet

No answers on this topic

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Alternatives Considered

We use both and I personaly feel Adobe might take over in the medium term since it has a more complete package and it is cheaper.

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Verified User

Employee in Other

Banking Company, 10,001+ employees

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AWS Chime is very comparable to Zoom meeting. Monthly costs are usually cheaper but are variable and can fluctuate. Reporting on AWS Chime is great but needs some additional back-end set-up that could be cumbersome. Overall... ease, quality, look and set-up is very easy. Equipment required, quality and cost is what makes this a great product.

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Verified User

Manager in Research & Development

Telecommunications Company, 501-1000 employees

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Return on Investment

Confidential - but I can say the impact is massive

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Verified User

Employee in Other

Banking Company, 10,001+ employees

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Amazon Chime has negatively impacted our ability to perform demos and calls. Some prospects are late to calls because Chime isn't working, or they give up and don't join the call at all.
Amazon Chime also makes us look unprofessional when we have to ask them to download a conferencing software for screenshare meeting, when many other alternatives are web-based.

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Account Manager

Jinfonet SoftwareComputer Software, 51-200 employees

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Pricing Details

General

Free Trial

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Free/Freemium Version

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Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Additional Pricing Details

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General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Additional Pricing Details

—

Rating Summary

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