What users are saying about
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Top Rated
296 Ratings
16 Ratings

Adobe Connect

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Top Rated
296 Ratings
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Score 7.6 out of 101
16 Ratings
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Score 7 out of 101

Likelihood to Recommend

Adobe Connect

Unfortunately, I think even if you ask all the appropriate questions during the selection process, you could still pick Adobe Connect over another product. I think that it's appropriate for our situation, but it lacks reliability and communication with its users. We never know of new changes coming up and when a problem occurs, Adobe Connect is not helpful in resolving the issue. It usually comes back as a user error issue, when that is definitely not the case in most instances. I think the software itself is appropriate as a simple Web conference platform to use if you want multiple speakers to be able to control the same presentation. It also provides pretty good reporting post-web conference. I think if you also want it as a "one stop shop" for invitations and reporting that way, it would work. Unfortunately, we use a separate system for that process, which doesn't always integrate correctly. Our attorneys like it because it's easy to use on their end as presenters, but I find as the host doing most of the set up and administrative duties, it's not the easiest software to use.
Ellie Kemmeter profile photo

Amazon Chime

Amazon Chime is well suited for any online meeting or presentation, as it's easy to use and works well with great video/audio. It may be less appropriate if you are talking to a prospect that has strong feelings against Amazon, or one that is more wary of technology.
No photo available

Feature Rating Comparison

Performance & Compatibility of Online Events Software

Adobe Connect
6.6
Amazon Chime
7.9
High quality audio
Adobe Connect
7.7
Amazon Chime
8.6
High quality video
Adobe Connect
7.5
Amazon Chime
8.5
Low bandwidth requirements
Adobe Connect
5.6
Amazon Chime
6.9
Mobile support
Adobe Connect
5.5
Amazon Chime
7.6

Screen Sharing

Adobe Connect
8.2
Amazon Chime
7.6
Desktop sharing
Adobe Connect
8.1
Amazon Chime
7.6
Whiteboards
Adobe Connect
8.3
Amazon Chime
7.5

Online Meetings / Events

Adobe Connect
7.7
Amazon Chime
7.6
Calendar integration
Adobe Connect
7.6
Amazon Chime
6.9
Meeting initiation
Adobe Connect
7.5
Amazon Chime
7.8
Integrates with social media
Adobe Connect
6.8
Amazon Chime
7.5
Record meetings / events
Adobe Connect
8.3
Amazon Chime
8.0
Slideshows
Adobe Connect
8.2
Amazon Chime
7.7

Online Events Collaboration

Adobe Connect
8.4
Amazon Chime
7.2
Live chat
Adobe Connect
8.5
Amazon Chime
8.0
Audience polling
Adobe Connect
8.6
Amazon Chime
6.5
Q&A
Adobe Connect
8.1
Amazon Chime
7.0

Online Events Security

Adobe Connect
8.1
Amazon Chime
7.2
User authentication
Adobe Connect
7.9
Amazon Chime
7.5
Participant roles & permissions
Adobe Connect
8.0
Amazon Chime
7.7
Confidential attendee list
Adobe Connect
8.5
Amazon Chime
6.5

Pros

Adobe Connect

  • Screensharing is fluid, very easy to read, fullscreen option is fantastic
  • Allows for flexible layouts that can be customized for individual use cases
  • Allows us to brand the experience
Pat Patterson profile photo

Amazon Chime

  • Audio and video quality is very good
  • Easy to sign on and start conversations, other tools I've used sometimes can be confusing or don't always work properly.
No photo available

Cons

Adobe Connect

  • No comment at this time here. I feel it offers the complete package.
No photo available

Amazon Chime

  • More simplified dial-in numbers. The PIN for our conference line is long and easy to mistype.
  • You do not have to download the Chime app in order to join a conference, but if you want to do anything beyond join (schedule a conference, participate in a group chat, control participants), you have to have the app downloaded and installed. The app that you have to download in order to launch a conference is a memory hog, and slows down a computer's boot up time.
  • The add-in for Microsoft Outlook is particularly clunky. It helps you add scheduled conference calls/video conferences to your Outlook calendar, but it can cause Outlook to crash, and creates a really slow open time for Outlook. If you can avoid downloading the Outlook Add-In, I would.
  • No built-in screen sharing capabilities.
Emma McCarthy profile photo

Likelihood to Renew

Adobe Connect

Adobe Connect 10.0
Based on 27 answers
Adobe Connect has been instrumental in developing stronger connections in our classrooms (virtually and residentially), to our faculty across all campuses, and to all departments. It provides leadership the ability to share real-time information, documents, visions and plans and problem solve as a team. It allows all parties the opportunity to work together making connections in a virtual world
Julie Lawrence profile photo

Amazon Chime

No score
No answers yet
No answers on this topic

Usability

Adobe Connect

Adobe Connect 9.0
Based on 5 answers
As sophisticated a product as Adobe Connect, the ease of use is outstanding. In my experience, even a user with very little knowledge of Adobe Connect can begin using and even leading sessions with very little training to get started with the basic features. Additional training is needed to become comfortable with the number of available features, but learning curve even for those is no steeper than would normally be expected from similar software.
Sean McCarty profile photo

Amazon Chime

No score
No answers yet
No answers on this topic

Support

Adobe Connect

Adobe Connect 7.0
Based on 2 answers
No isues and any issues seems to get resolved.
No photo available

Amazon Chime

No score
No answers yet
No answers on this topic

Online Training

Adobe Connect

Adobe Connect 7.5
Based on 2 answers
The ability to have most of the functionality of a full LMS at a fraction of the cost is huge. I can create manage and deploy both synchronous and asynchronous training based on the situation and all of my training is tracked through a series of easily created reports
Erik Crawford profile photo

Amazon Chime

No score
No answers yet
No answers on this topic

Implementation

Adobe Connect

Adobe Connect 7.9
Based on 4 answers
I liked it.
No photo available

Amazon Chime

No score
No answers yet
No answers on this topic

Alternatives Considered

Adobe Connect

We use both and I personaly feel Adobe might take over in the medium term since it has a more complete package and it is cheaper.
No photo available

Amazon Chime

AWS Chime is very comparable to Zoom meeting. Monthly costs are usually cheaper but are variable and can fluctuate. Reporting on AWS Chime is great but needs some additional back-end set-up that could be cumbersome. Overall... ease, quality, look and set-up is very easy. Equipment required, quality and cost is what makes this a great product.
No photo available

Return on Investment

Adobe Connect

  • Confidential - but I can say the impact is massive
No photo available

Amazon Chime

  • Amazon Chime has negatively impacted our ability to perform demos and calls. Some prospects are late to calls because Chime isn't working, or they give up and don't join the call at all.
  • Amazon Chime also makes us look unprofessional when we have to ask them to download a conferencing software for screenshare meeting, when many other alternatives are web-based.
Shane Finnegan profile photo

Pricing Details

Adobe Connect

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Amazon Chime

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

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