What users are saying about
387 Ratings
62 Ratings
387 Ratings
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Score 7.3 out of 100
62 Ratings
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Score 7.5 out of 100

Feature Set Ratings

  • Adobe Connect ranks higher in 3 feature sets: Screen Sharing, Online Meetings / Events, Online Events Collaboration
  • Amazon Chime ranks higher in 2 feature sets: Performance & Compatibility of Online Events Software, Online Events Security

Performance & Compatibility of Online Events Software

7.2

Adobe Connect

72%
7.6

Amazon Chime

76%
Amazon Chime ranks higher in 3/4 features

High quality audio

7.3
73%
51 Ratings
8.5
85%
27 Ratings

High quality video

7.5
75%
51 Ratings
7.5
75%
27 Ratings

Low bandwidth requirements

7.2
72%
44 Ratings
6.9
69%
22 Ratings

Mobile support

6.7
67%
33 Ratings
7.6
76%
22 Ratings

Screen Sharing

8.3

Adobe Connect

83%
8.2

Amazon Chime

82%
Adobe Connect ranks higher in 2/2 features

Desktop sharing

8.3
83%
52 Ratings
8.2
82%
26 Ratings

Whiteboards

8.4
84%
43 Ratings
8.1
81%
13 Ratings

Online Meetings / Events

7.6

Adobe Connect

76%
7.4

Amazon Chime

74%
Adobe Connect ranks higher in 4/5 features

Calendar integration

7.2
72%
31 Ratings
7.1
71%
22 Ratings

Meeting initiation

7.9
79%
45 Ratings
7.6
76%
25 Ratings

Integrates with social media

7.3
73%
23 Ratings
7.6
76%
10 Ratings

Record meetings / events

7.9
79%
48 Ratings
7.5
75%
24 Ratings

Slideshows

7.5
75%
39 Ratings
7.1
71%
22 Ratings

Online Events Collaboration

8.2

Adobe Connect

82%
7.9

Amazon Chime

79%
Adobe Connect ranks higher in 3/3 features

Live chat

8.2
82%
51 Ratings
8.0
80%
22 Ratings

Audience polling

8.1
81%
45 Ratings
7.8
78%
10 Ratings

Q&A

8.3
83%
41 Ratings
8.0
80%
12 Ratings

Online Events Security

7.9

Adobe Connect

79%
8.6

Amazon Chime

86%
Amazon Chime ranks higher in 3/3 features

User authentication

7.8
78%
45 Ratings
8.6
86%
19 Ratings

Participant roles & permissions

7.9
79%
48 Ratings
8.5
85%
22 Ratings

Confidential attendee list

8.0
80%
37 Ratings
8.8
88%
17 Ratings

Attribute Ratings

  • Amazon Chime is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

7.4

Adobe Connect

74%
79 Ratings
7.5

Amazon Chime

75%
28 Ratings

Likelihood to Renew

10.0

Adobe Connect

100%
27 Ratings

Amazon Chime

N/A
0 Ratings

Usability

7.6

Adobe Connect

76%
22 Ratings

Amazon Chime

N/A
0 Ratings

Availability

5.5

Adobe Connect

55%
2 Ratings

Amazon Chime

N/A
0 Ratings

Support Rating

7.1

Adobe Connect

71%
21 Ratings
8.6

Amazon Chime

86%
16 Ratings

Online Training

7.5

Adobe Connect

75%
2 Ratings

Amazon Chime

N/A
0 Ratings

Implementation Rating

7.9

Adobe Connect

79%
12 Ratings

Amazon Chime

N/A
0 Ratings

Product Scalability

5.0

Adobe Connect

50%
1 Rating

Amazon Chime

N/A
0 Ratings

Likelihood to Recommend

Adobe Connect

It is a great resource for evaluating, refining, and combining abilities and essential experiences in the growth of the sales team training; It is productive and lucrative in terms of distance knowledge transfer, and it reduces employee training financing and expenditures. I really like the ability to collaborate as a group on a huge research project even when we are not in the same country.
Anonymous | TrustRadius Reviewer

Amazon Chime

Amazon Chime is a perfect solution for conducting interviews with external candidates. It does not require installation of any additional software for the end user, and sending a meeting to internal parties and external users is quite simple. It also allows testing, where an external user can test before joining to ensure there are no issues before a meeting/interview begin. For ad-hoc or recurring meetings, there are better solutions.
Anonymous | TrustRadius Reviewer

Pros

Adobe Connect

  • Adobe Connect has presentation features like transitions and animations, which are important in communications.
  • Furthermore, Adobe Connect supports virtual events in the classroom, where training is done and knowledge acquired.
  • Lastly, Adobe Connect makes virtual meetings through conferencing effective and manageable at a minimal cost.
Jeff Richard | TrustRadius Reviewer

Amazon Chime

  • Chat tools, video calls, on spot meeting invite[s] easy to create and use.
  • Ability to record any meeting and automatically downloads the meeting recording after ending the meeting.
  • UI is clean and easy to navigate around Amazon Chime.
  • Ability to invite outside guests easily using Amazon Chime without any issues.
YagneshKumar Patel | TrustRadius Reviewer

Cons

Adobe Connect

  • The overall connection and lag sometimes are disruptive. This may not be due to the platform as a whole, connectivity, and strength of the signal is probably a factor but it can get glitchy sometimes.
  • More features for remote desktop options, whiteboarding, or screen sharing to actively resolve issues would be great while collaborating.
  • Online support or forums to help assist with issues aren't as prevalent as you think they'd be. More individual resources to assist with issues would be helpful.
Anonymous | TrustRadius Reviewer

Amazon Chime

  • More simplified dial-in numbers. The PIN for our conference line is long and easy to mistype.
  • You do not have to download the Chime app in order to join a conference, but if you want to do anything beyond join (schedule a conference, participate in a group chat, control participants), you have to have the app downloaded and installed. The app that you have to download in order to launch a conference is a memory hog, and slows down a computer's boot up time.
  • The add-in for Microsoft Outlook is particularly clunky. It helps you add scheduled conference calls/video conferences to your Outlook calendar, but it can cause Outlook to crash, and creates a really slow open time for Outlook. If you can avoid downloading the Outlook Add-In, I would.
  • No built-in screen sharing capabilities.
Emma McCarthy | TrustRadius Reviewer

Pricing Details

Adobe Connect

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$0 Forever free for up to 3 participants

Adobe Connect Editions & Modules

Edition
Small MeetingsFree1
Meetings$502
Webinars & Learning$1302
  1. Forever free for up to 3 participants
  2. per host/per month
Additional Pricing Details

Amazon Chime

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$0

Amazon Chime Editions & Modules

Edition
Meetings - BasicFree
Meetings - Pro3.002
Business Calling - Inbound$0.0022163
Business Calling - OutboundCountry Dependent3
Business Calling - Receive TextFree4
Business Calling - Send TextCountry Dependent
Business Calling - Phone Numbers1.006
  1. none
  2. *per user per day
  3. per minute
  4. US Only
  5. none
  6. per number per month, US Only
Additional Pricing Details
*up to $15.00 per user per month

Likelihood to Renew

Adobe Connect

Adobe Connect 10.0
Based on 27 answers
The longer you use Adobe Connect, the longer you are likely to use it. Because you can build more and more resources over time, creating rooms that you re-use, recorded content you can repurpose, and tools that form the basis of ever increasing productivity, the more you use Connect, the more productive you become. Unlike competing products where, with every meeting you essentially start over -- setting up your resources for each meeting -- in my Connect rooms, I have highly tuned tools to accomplish my knowledge transfer goals. When I want to conduct another session - I send a link out to the appropriate room and instantly we are all focusing on getting a job done together. This ability of Adobe Connect to make you productive at an ever quickening rate is a competitive advantage
Anonymous | TrustRadius Reviewer

Amazon Chime

No score
No answers yet
No answers on this topic

Usability

Adobe Connect

Adobe Connect 7.6
Based on 22 answers
As sophisticated a product as Adobe Connect, the ease of use is outstanding. In my experience, even a user with very little knowledge of Adobe Connect can begin using and even leading sessions with very little training to get started with the basic features. Additional training is needed to become comfortable with the number of available features, but learning curve even for those is no steeper than would normally be expected from similar software.
Sean McCarty | TrustRadius Reviewer

Amazon Chime

No score
No answers yet
No answers on this topic

Support Rating

Adobe Connect

Adobe Connect 7.1
Based on 21 answers
The customer support of Adobe connect is professional and well-skilled for resolving our minor and major issues. Moreover, it has almost all the features that will provide you a secure connection, with people across the world. Education institutes can also implement this software. On the basis of its quality and technology, I will surely advise you to try it once.
Brandon Smith | TrustRadius Reviewer

Amazon Chime

Amazon Chime 8.6
Based on 16 answers
They were very supportive in answering all of our questions when we had problems. Their in-person calls but their support site also had a full set of information that can answer a good portion of your questions before you have to pick up the phone. But when you, you will get good service.
Anonymous | TrustRadius Reviewer

Online Training

Adobe Connect

Adobe Connect 7.5
Based on 2 answers
The ability to have most of the functionality of a full LMS at a fraction of the cost is huge. I can create manage and deploy both synchronous and asynchronous training based on the situation and all of my training is tracked through a series of easily created reports
Erik Crawford | TrustRadius Reviewer

Amazon Chime

No score
No answers yet
No answers on this topic

Implementation Rating

Adobe Connect

Adobe Connect 7.9
Based on 12 answers
Prices do not seem to vary much among resellers of the Adobe Connect hosted license; the only price variation you're likely to find are among the audio providers. When implementing, you may also wish to look into expanding the amount of storage you are allowed on the server to avoid any problems later on as your library of files starts to build up
Anonymous | TrustRadius Reviewer

Amazon Chime

No score
No answers yet
No answers on this topic

Alternatives Considered

Adobe Connect

Actually, it was the other way around....we were using Adobe Connect, company-wide, then switched over to Zoom, mostly, I think, as a cost-cutting measure. But some Learning & Development folks campaigned to be allowed to retain some Adobe Connect licenses (for example, one L&D area had literally over 250 room layouts that their course facilitators could just jump into and use to deliver a course on short notice), which also allows some of us to continue to publish Presenter and Captivate modules to the Adobe server. (But, even those of us who still have Adobe Connect licenses use Zoom for most regular business meetings.)
Laura Gillenwater | TrustRadius Reviewer

Amazon Chime

Our reason for the selection of Amazon Chime was a client recommendation. In a comparison of other competitor's products, Amazon Chime provides similar functionality and features. From a pricing perspective, you may opt for pay-per-use pricing which could be confusing for some users. There are also basic and Pro subscription plans depending upon what you need. We did a free trial for 30 days and then procured a few accounts for internal and external use.
Ravinder Beniwal | TrustRadius Reviewer

Return on Investment

Adobe Connect

  • Save on time - our instructors and people that use the platform can teach more classes and more often than in-person training and time traveling.
  • We cut down on spending. When we offer training using Connect - we do not have to spend on meals, hard copy materials, and reserving a venue to deliver training.
  • We increase our training sales significantly but offering Connect as an alternative - any unforeseen cancellations to a public class can result in transferring to a remote online Connected class.
Anonymous | TrustRadius Reviewer

Amazon Chime

  • The positive ROI is Amazon Chime helps make our sales reps more professional in their calls leading to an increase in closed/won deals.
  • Amazon Chime has increased overall morale across our sales team because it has greatly improved our call processes when compared to other tools we've used in the past.
Anonymous | TrustRadius Reviewer

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