What users are saying about
387 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.3 out of 100
Based on 387 reviews and ratings
62 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.5 out of 100
Based on 62 reviews and ratings
Feature Set Ratings
- Adobe Connect ranks higher in 3 feature sets: Screen Sharing, Online Meetings / Events, Online Events Collaboration
- Amazon Chime ranks higher in 2 feature sets: Performance & Compatibility of Online Events Software, Online Events Security
Performance & Compatibility of Online Events Software
7.2
Adobe Connect
72%
7.6
Amazon Chime
76%
Amazon Chime ranks higher in 3/4 features
Amazon Chime ranks higher in 3/4 features
High quality audio
7.3
73%
51 Ratings
8.5
85%
27 Ratings
High quality video
7.5
75%
51 Ratings
7.5
75%
27 Ratings
Low bandwidth requirements
7.2
72%
44 Ratings
6.9
69%
22 Ratings
Mobile support
6.7
67%
33 Ratings
7.6
76%
22 Ratings
Screen Sharing
8.3
Adobe Connect
83%
8.2
Amazon Chime
82%
Adobe Connect ranks higher in 2/2 features
Adobe Connect ranks higher in 2/2 features
Desktop sharing
8.3
83%
52 Ratings
8.2
82%
26 Ratings
Whiteboards
8.4
84%
43 Ratings
8.1
81%
13 Ratings
Online Meetings / Events
7.6
Adobe Connect
76%
7.4
Amazon Chime
74%
Adobe Connect ranks higher in 4/5 features
Adobe Connect ranks higher in 4/5 features
Calendar integration
7.2
72%
31 Ratings
7.1
71%
22 Ratings
Meeting initiation
7.9
79%
45 Ratings
7.6
76%
25 Ratings
Integrates with social media
7.3
73%
23 Ratings
7.6
76%
10 Ratings
Record meetings / events
7.9
79%
48 Ratings
7.5
75%
24 Ratings
Slideshows
7.5
75%
39 Ratings
7.1
71%
22 Ratings
Online Events Collaboration
8.2
Adobe Connect
82%
7.9
Amazon Chime
79%
Adobe Connect ranks higher in 3/3 features
Adobe Connect ranks higher in 3/3 features
Live chat
8.2
82%
51 Ratings
8.0
80%
22 Ratings
Audience polling
8.1
81%
45 Ratings
7.8
78%
10 Ratings
Q&A
8.3
83%
41 Ratings
8.0
80%
12 Ratings
Online Events Security
7.9
Adobe Connect
79%
8.6
Amazon Chime
86%
Amazon Chime ranks higher in 3/3 features
Amazon Chime ranks higher in 3/3 features
User authentication
7.8
78%
45 Ratings
8.6
86%
19 Ratings
Participant roles & permissions
7.9
79%
48 Ratings
8.5
85%
22 Ratings
Confidential attendee list
8.0
80%
37 Ratings
8.8
88%
17 Ratings
Attribute Ratings
- Amazon Chime is rated higher in 2 areas: Likelihood to Recommend, Support Rating
Likelihood to Recommend
7.4
Adobe Connect
74%
79 Ratings
7.5
Amazon Chime
75%
28 Ratings
Likelihood to Renew
10.0
Adobe Connect
100%
27 Ratings
Amazon Chime
N/A
0 Ratings
Usability
7.6
Adobe Connect
76%
22 Ratings
Amazon Chime
N/A
0 Ratings
Availability
5.5
Adobe Connect
55%
2 Ratings
Amazon Chime
N/A
0 Ratings
Support Rating
7.1
Adobe Connect
71%
21 Ratings
8.6
Amazon Chime
86%
16 Ratings
Online Training
7.5
Adobe Connect
75%
2 Ratings
Amazon Chime
N/A
0 Ratings
Implementation Rating
7.9
Adobe Connect
79%
12 Ratings
Amazon Chime
N/A
0 Ratings
Product Scalability
5.0
Adobe Connect
50%
1 Rating
Amazon Chime
N/A
0 Ratings
Likelihood to Recommend
Adobe Connect
It is a great resource for evaluating, refining, and combining abilities and essential experiences in the growth of the sales team training; It is productive and lucrative in terms of distance knowledge transfer, and it reduces employee training financing and expenditures. I really like the ability to collaborate as a group on a huge research project even when we are not in the same country.

Verified User
Representative in Sales
Food & Beverages Company, 1001-5000 employeesAmazon Chime
Amazon Chime is a perfect solution for conducting interviews with external candidates. It does not require installation of any additional software for the end user, and sending a meeting to internal parties and external users is quite simple. It also allows testing, where an external user can test before joining to ensure there are no issues before a meeting/interview begin. For ad-hoc or recurring meetings, there are better solutions.

Verified User
Administrator in Information Technology
Aviation & Aerospace Company, 10,001+ employeesPros
Adobe Connect
- Adobe Connect has presentation features like transitions and animations, which are important in communications.
- Furthermore, Adobe Connect supports virtual events in the classroom, where training is done and knowledge acquired.
- Lastly, Adobe Connect makes virtual meetings through conferencing effective and manageable at a minimal cost.
Communications Coordinator
Insteel LimitedConstruction, 51-200 employees
Amazon Chime
- Chat tools, video calls, on spot meeting invite[s] easy to create and use.
- Ability to record any meeting and automatically downloads the meeting recording after ending the meeting.
- UI is clean and easy to navigate around Amazon Chime.
- Ability to invite outside guests easily using Amazon Chime without any issues.
Software Support Engineer
ProfitSword, LLCHospitality, 51-200 employees
Cons
Adobe Connect
- The overall connection and lag sometimes are disruptive. This may not be due to the platform as a whole, connectivity, and strength of the signal is probably a factor but it can get glitchy sometimes.
- More features for remote desktop options, whiteboarding, or screen sharing to actively resolve issues would be great while collaborating.
- Online support or forums to help assist with issues aren't as prevalent as you think they'd be. More individual resources to assist with issues would be helpful.

Verified User
Professional in Human Resources
Education Management Company, 501-1000 employeesAmazon Chime
- More simplified dial-in numbers. The PIN for our conference line is long and easy to mistype.
- You do not have to download the Chime app in order to join a conference, but if you want to do anything beyond join (schedule a conference, participate in a group chat, control participants), you have to have the app downloaded and installed. The app that you have to download in order to launch a conference is a memory hog, and slows down a computer's boot up time.
- The add-in for Microsoft Outlook is particularly clunky. It helps you add scheduled conference calls/video conferences to your Outlook calendar, but it can cause Outlook to crash, and creates a really slow open time for Outlook. If you can avoid downloading the Outlook Add-In, I would.
- No built-in screen sharing capabilities.
Enrollment and Eligibility Program Manager
MetrixIQInformation Technology and Services, 11-50 employees
Pricing Details
Adobe Connect
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$0 Forever free for up to 3 participants
Adobe Connect Editions & Modules
Edition
Small Meetings | Free1 |
---|---|
Meetings | $502 |
Webinars & Learning | $1302 |
- Forever free for up to 3 participants
- per host/per month
Additional Pricing Details
—Amazon Chime
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$0
Amazon Chime Editions & Modules
Edition
Meetings - Basic | Free |
---|---|
Meetings - Pro | 3.002 |
Business Calling - Inbound | $0.0022163 |
Business Calling - Outbound | Country Dependent3 |
Business Calling - Receive Text | Free4 |
Business Calling - Send Text | Country Dependent |
Business Calling - Phone Numbers | 1.006 |
- none
- *per user per day
- per minute
- US Only
- none
- per number per month, US Only
Additional Pricing Details
*up to $15.00 per user per monthLikelihood to Renew
Adobe Connect
Adobe Connect 10.0
Based on 27 answers
The longer you use Adobe Connect, the longer you are likely to use it. Because you can build more and more resources over time, creating rooms that you re-use, recorded content you can repurpose, and tools that form the basis of ever increasing productivity, the more you use Connect, the more productive you become. Unlike competing products where, with every meeting you essentially start over -- setting up your resources for each meeting -- in my Connect rooms, I have highly tuned tools to accomplish my knowledge transfer goals. When I want to conduct another session - I send a link out to the appropriate room and instantly we are all focusing on getting a job done together. This ability of Adobe Connect to make you productive at an ever quickening rate is a competitive advantage

Verified User
Account Manager in Sales
Computer Software Company, 11-50 employeesAmazon Chime
No score
No answers yet
No answers on this topic
Usability
Adobe Connect
Adobe Connect 7.6
Based on 22 answers
As sophisticated a product as Adobe Connect, the ease of use is outstanding. In my experience, even a user with very little knowledge of Adobe Connect can begin using and even leading sessions with very little training to get started with the basic features. Additional training is needed to become comfortable with the number of available features, but learning curve even for those is no steeper than would normally be expected from similar software.
Instructional Designer
Time Warner CableTelecommunications, 10,001+ employees
Amazon Chime
No score
No answers yet
No answers on this topic
Support Rating
Adobe Connect
Adobe Connect 7.1
Based on 21 answers
The customer support of Adobe connect is professional and well-skilled for resolving our minor and major issues. Moreover, it has almost all the features that will provide you a secure connection, with people across the world. Education institutes can also implement this software. On the basis of its quality and technology, I will surely advise you to try it once.
Business Consultant
DeloitteManagement Consulting, 10,001+ employees
Amazon Chime
Amazon Chime 8.6
Based on 16 answers
They were very supportive in answering all of our questions when we had problems. Their in-person calls but their support site also had a full set of information that can answer a good portion of your questions before you have to pick up the phone. But when you, you will get good service.

Verified User
Employee in Marketing
Marketing & Advertising Company, 1-10 employeesOnline Training
Adobe Connect
Adobe Connect 7.5
Based on 2 answers
The ability to have most of the functionality of a full LMS at a fraction of the cost is huge. I can create manage and deploy both synchronous and asynchronous training based on the situation and all of my training is tracked through a series of easily created reports
Adobe Connect Product Manager
Carahsoft Technology Corp.Computer Software, 51-200 employees
Amazon Chime
No score
No answers yet
No answers on this topic
Implementation Rating
Adobe Connect
Adobe Connect 7.9
Based on 12 answers
Prices do not seem to vary much among resellers of the Adobe Connect hosted license; the only price variation you're likely to find are among the audio providers. When implementing, you may also wish to look into expanding the amount of storage you are allowed on the server to avoid any problems later on as your library of files starts to build up

Verified User
Director in Social Media
Non-Profit Organization Management Company, 11-50 employeesAmazon Chime
No score
No answers yet
No answers on this topic
Alternatives Considered
Adobe Connect
Actually, it was the other way around....we were using Adobe Connect, company-wide, then switched over to Zoom, mostly, I think, as a cost-cutting measure. But some Learning & Development folks campaigned to be allowed to retain some Adobe Connect licenses (for example, one L&D area had literally over 250 room layouts that their course facilitators could just jump into and use to deliver a course on short notice), which also allows some of us to continue to publish Presenter and Captivate modules to the Adobe server. (But, even those of us who still have Adobe Connect licenses use Zoom for most regular business meetings.)
Sr. Learning & Development Consultant, E-Learning Specialist
Sun Life FinancialFinancial Services, 10,001+ employees
Amazon Chime
Our reason for the selection of Amazon Chime was a client recommendation. In a comparison of other competitor's products, Amazon Chime provides similar functionality and features. From a pricing perspective, you may opt for pay-per-use pricing which could be confusing for some users. There are also basic and Pro subscription plans depending upon what you need. We did a free trial for 30 days and then procured a few accounts for internal and external use.
Sr. Consultant
UnitedLexLegal Services, 1001-5000 employees
Return on Investment
Adobe Connect
- Save on time - our instructors and people that use the platform can teach more classes and more often than in-person training and time traveling.
- We cut down on spending. When we offer training using Connect - we do not have to spend on meals, hard copy materials, and reserving a venue to deliver training.
- We increase our training sales significantly but offering Connect as an alternative - any unforeseen cancellations to a public class can result in transferring to a remote online Connected class.

Verified User
Project Manager in Quality Assurance
Information Services Company, 1001-5000 employeesAmazon Chime
- The positive ROI is Amazon Chime helps make our sales reps more professional in their calls leading to an increase in closed/won deals.
- Amazon Chime has increased overall morale across our sales team because it has greatly improved our call processes when compared to other tools we've used in the past.

Verified User
Team Lead in Sales
Computer Software Company, 51-200 employees