Adobe Connect vs. Amazon Chime

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Adobe Connect
Score 7.0 out of 10
N/A
Adobe Connect is a web conferencing platform that enables users to create presentations, online training materials, and learning modules. The product is entirely Adobe Flash-based and has several add-ons for customizing its software to suit each users’ unique needs.
$50
per host/per month
Amazon Chime
Score 7.0 out of 10
N/A
Amazon Chime is a communications service from Amazon Web Services with a built-in VoIP solution. Amazon Chime can be used for online meetings, video conferencing, and business calling, and features pay-as-you-go pricing.
$0
per minute
Pricing
Adobe ConnectAmazon Chime
Editions & Modules
Meetings
$50
per host/per month
Webinars & Learning
$130
per host/per month
Small Meetings
Free
Forever free for up to 3 participants
Business Calling - Inbound
$0.002216
per minute
Business Calling - Phone Numbers
$1
per number per month, US Only
Meetings - Pro
$3
*per user per day
Meetings - Basic
Free
Business Calling - Outbound
Country Dependent
per minute
Business Calling - Receive Text
Free
US Only
Business Calling - Send Text
Country Dependent
Offerings
Pricing Offerings
Adobe ConnectAmazon Chime
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details*up to $15.00 per user per month
More Pricing Information
Features
Adobe ConnectAmazon Chime
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
Adobe Connect
7.9
65 Ratings
1% below category average
Amazon Chime
10.0
26 Ratings
23% above category average
High quality audio8.664 Ratings10.026 Ratings
High quality video7.164 Ratings10.026 Ratings
Low bandwidth requirements6.855 Ratings10.021 Ratings
Mobile support9.042 Ratings10.021 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
Adobe Connect
7.6
64 Ratings
4% below category average
Amazon Chime
9.2
25 Ratings
15% above category average
Desktop sharing7.964 Ratings10.025 Ratings
Whiteboards7.454 Ratings8.311 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
Adobe Connect
7.9
65 Ratings
4% below category average
Amazon Chime
9.7
25 Ratings
16% above category average
Calendar integration9.141 Ratings10.022 Ratings
Meeting initiation8.556 Ratings10.024 Ratings
Integrates with social media7.228 Ratings8.39 Ratings
Record meetings / events7.460 Ratings10.023 Ratings
Slideshows7.251 Ratings10.021 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
Adobe Connect
8.6
64 Ratings
5% above category average
Amazon Chime
10.0
22 Ratings
20% above category average
Live chat9.462 Ratings10.022 Ratings
Audience polling8.255 Ratings10.010 Ratings
Q&A8.252 Ratings10.012 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
Adobe Connect
8.8
60 Ratings
8% above category average
Amazon Chime
10.0
22 Ratings
21% above category average
User authentication7.953 Ratings10.018 Ratings
Participant roles & permissions9.260 Ratings10.021 Ratings
Confidential attendee list9.348 Ratings10.016 Ratings
VoIP system collaboration
Comparison of VoIP system collaboration features of Product A and Product B
Adobe Connect
-
Ratings
Amazon Chime
10.0
1 Ratings
26% above category average
Video conferencing00 Ratings10.01 Ratings
Audio conferencing00 Ratings10.01 Ratings
Video screen sharing00 Ratings10.01 Ratings
Instant messaging00 Ratings10.01 Ratings
Best Alternatives
Adobe ConnectAmazon Chime
Small Businesses
ClickMeeting
ClickMeeting
Score 9.3 out of 10
ClickMeeting
ClickMeeting
Score 9.3 out of 10
Medium-sized Companies
ClickMeeting
ClickMeeting
Score 9.3 out of 10
ClickMeeting
ClickMeeting
Score 9.3 out of 10
Enterprises
Webex Meetings
Webex Meetings
Score 8.4 out of 10
Webex Meetings
Webex Meetings
Score 8.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Adobe ConnectAmazon Chime
Likelihood to Recommend
7.7
(92 ratings)
10.0
(27 ratings)
Likelihood to Renew
10.0
(27 ratings)
-
(0 ratings)
Usability
7.7
(36 ratings)
-
(0 ratings)
Availability
5.5
(1 ratings)
-
(0 ratings)
Support Rating
7.5
(31 ratings)
8.8
(9 ratings)
Online Training
7.5
(2 ratings)
-
(0 ratings)
Implementation Rating
7.9
(4 ratings)
-
(0 ratings)
Product Scalability
5.0
(1 ratings)
-
(0 ratings)
User Testimonials
Adobe ConnectAmazon Chime
Likelihood to Recommend
Adobe
It is a great resource for evaluating, refining, and combining abilities and essential experiences in the growth of the sales team training; It is productive and lucrative in terms of distance knowledge transfer, and it reduces employee training financing and expenditures. I really like the ability to collaborate as a group on a huge research project even when we are not in the same country.
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Amazon AWS
Amazon Chime is well suited for online video and audio meetings, IMs, and conducting training sessions using a whiteboard. It can be integrated well with Google Calendar and Microsoft outlook. With Amazon Chime mobile app you can attend meetings on the go as well. Meetings can be locked so that only legitimate participants can join the meeting. Amazon Chime is less suited in case you want meeting transcripts as well for your meetings. Given that Amazon Chime is not used by a larger audience so your client or customer may face some difficulties in join the meeting or accessing some of the features of the Chime.
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Pros
Adobe
  • Adobe Connect has presentation features like transitions and animations, which are important in communications.
  • Furthermore, Adobe Connect supports virtual events in the classroom, where training is done and knowledge acquired.
  • Lastly, Adobe Connect makes virtual meetings through conferencing effective and manageable at a minimal cost.
Read full review
Amazon AWS
  • Chat tools, video calls, on spot meeting invite[s] easy to create and use.
  • Ability to record any meeting and automatically downloads the meeting recording after ending the meeting.
  • UI is clean and easy to navigate around Amazon Chime.
  • Ability to invite outside guests easily using Amazon Chime without any issues.
Read full review
Cons
Adobe
  • The overall connection and lag sometimes are disruptive. This may not be due to the platform as a whole, connectivity, and strength of the signal is probably a factor but it can get glitchy sometimes.
  • More features for remote desktop options, whiteboarding, or screen sharing to actively resolve issues would be great while collaborating.
  • Online support or forums to help assist with issues aren't as prevalent as you think they'd be. More individual resources to assist with issues would be helpful.
Read full review
Amazon AWS
  • More simplified dial-in numbers. The PIN for our conference line is long and easy to mistype.
  • You do not have to download the Chime app in order to join a conference, but if you want to do anything beyond join (schedule a conference, participate in a group chat, control participants), you have to have the app downloaded and installed. The app that you have to download in order to launch a conference is a memory hog, and slows down a computer's boot up time.
  • The add-in for Microsoft Outlook is particularly clunky. It helps you add scheduled conference calls/video conferences to your Outlook calendar, but it can cause Outlook to crash, and creates a really slow open time for Outlook. If you can avoid downloading the Outlook Add-In, I would.
  • No built-in screen sharing capabilities.
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Likelihood to Renew
Adobe
The longer you use Adobe Connect, the longer you are likely to use it. Because you can build more and more resources over time, creating rooms that you re-use, recorded content you can repurpose, and tools that form the basis of ever increasing productivity, the more you use Connect, the more productive you become. Unlike competing products where, with every meeting you essentially start over -- setting up your resources for each meeting -- in my Connect rooms, I have highly tuned tools to accomplish my knowledge transfer goals. When I want to conduct another session - I send a link out to the appropriate room and instantly we are all focusing on getting a job done together. This ability of Adobe Connect to make you productive at an ever quickening rate is a competitive advantage
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Amazon AWS
No answers on this topic
Usability
Adobe
As sophisticated a product as Adobe Connect, the ease of use is outstanding. In my experience, even a user with very little knowledge of Adobe Connect can begin using and even leading sessions with very little training to get started with the basic features. Additional training is needed to become comfortable with the number of available features, but learning curve even for those is no steeper than would normally be expected from similar software.
Read full review
Amazon AWS
No answers on this topic
Support Rating
Adobe
The customer support of Adobe connect is professional and well-skilled for resolving our minor and major issues. Moreover, it has almost all the features that will provide you a secure connection, with people across the world. Education institutes can also implement this software. On the basis of its quality and technology, I will surely advise you to try it once.
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Amazon AWS
They were very supportive in answering all of our questions when we had problems. Their in-person calls but their support site also had a full set of information that can answer a good portion of your questions before you have to pick up the phone. But when you, you will get good service.
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Online Training
Adobe
The ability to have most of the functionality of a full LMS at a fraction of the cost is huge. I can create manage and deploy both synchronous and asynchronous training based on the situation and all of my training is tracked through a series of easily created reports
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Amazon AWS
No answers on this topic
Implementation Rating
Adobe
Prices do not seem to vary much among resellers of the Adobe Connect hosted license; the only price variation you're likely to find are among the audio providers. When implementing, you may also wish to look into expanding the amount of storage you are allowed on the server to avoid any problems later on as your library of files starts to build up
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Amazon AWS
No answers on this topic
Alternatives Considered
Adobe
Actually, it was the other way around....we were using Adobe Connect, company-wide, then switched over to Zoom, mostly, I think, as a cost-cutting measure. But some Learning & Development folks campaigned to be allowed to retain some Adobe Connect licenses (for example, one L&D area had literally over 250 room layouts that their course facilitators could just jump into and use to deliver a course on short notice), which also allows some of us to continue to publish Presenter and Captivate modules to the Adobe server. (But, even those of us who still have Adobe Connect licenses use Zoom for most regular business meetings.)
Read full review
Amazon AWS
Better than Skype for Business in terms of loading the application onto your device. Skype had crashing issues always and those are comparatively low when using Amazon Chime. Amazon chime is fast and easy to work with while collaborating and setting up meetings. The audio and video quality are better than Skype for Business.
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Return on Investment
Adobe
  • Save on time - our instructors and people that use the platform can teach more classes and more often than in-person training and time traveling.
  • We cut down on spending. When we offer training using Connect - we do not have to spend on meals, hard copy materials, and reserving a venue to deliver training.
  • We increase our training sales significantly but offering Connect as an alternative - any unforeseen cancellations to a public class can result in transferring to a remote online Connected class.
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Amazon AWS
  • The positive ROI is Amazon Chime helps make our sales reps more professional in their calls leading to an increase in closed/won deals.
  • Amazon Chime has increased overall morale across our sales team because it has greatly improved our call processes when compared to other tools we've used in the past.
Read full review
ScreenShots