Adobe Connect vs GoToWebinar

• The interface is very clean, well-designed and free from distractions.
• Recordings are of very high quality and can be stored on the server indefinitely. They can be easily accessed via a web link (and can now be password protected). Recordings can be exported in mobile-compatible format as an MP4.
• Meeting rooms persist from one login to another, so the host and the participants can always have a familiar interface to work with.
• It's easy to add polls and use them throughout a session.
• Because of the large user base, there are a number of add-ins you can use to enhance your webinars.

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• Good quality of audio and video during webinars. GoToWebinar uses multiple connections at the same time, which I assume is the reason for this high bandwidth. Rarely any complaints about the quality of the connection, few dropped attendees.
• Quality of the recordings is good, and I like the fact that the original recording is on my local hard drive.
• I've had to call support on several occasions, and I appreciate the fact that it's available 24/7.
• The ability to have multiple organizers and presenters is well done and easy to use.
• Letting the attendees download handouts during the session is a nice extra touch.

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• Audio. I'm certain that, of all the people polled, that audio will be at the top of everyone's "need to improve" list. Anyone who uses Adobe Connect with international participants will tell you, audio is by far the biggest sore spot. Unless someone calls into a local GlobalMeet/PGI telephone line from a traditional landline connection, audio is spotty.
• There should be an easier way to export recordings to a single file, such as MP4 or FLV. Having to play back the entire recording is a nuisance. At least with a single-file format, we could then host the file with a service like Brightcove.
• Recording playback for international participants is a problem - bandwidth concerns are constantly a problem, and recordings are mostly unusable for our participants in AU. Adobe needs a multi-region streaming service, if they can't figure out how to save in a single-file format.
• Linux users are unable to use the full capabilities of this software, which has led to internal strife and questions about the product.

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• One weakness is the customization and branding portion is somewhat limited. I'd like to be able to put a message on the registration page that differs from the automated e-mails that go out.
• When you send out a webinar recording to someone not already registered after the webinar, the link they click on is basically a registration page, and once they register the video will display, which is fine, I just wish it could be a little more clear, it just seemed a little odd to me, I think the template could be cleaned up a bit here, perhaps the video embedded on the initial page and they register on that page for it to play, I'm not sure what the answer is here.
• The current post webinar survey is only displayed on a users screen after the webinar. I think it would be nice to add a feature where you can send a link to people to after the fact to ask them to fill out the survey once you look at the report and see who didn't fill it out. I found a work around for this, but I think it would be a nice feature to auto generate a survey link that you can send out in personal e-mail, similar to the registration link.

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• Adobe Connect has increased student success and student relationships with instructors.
• Employees are now able to log-in for meetings that fit around their schedule while still being able to view archives for missed information.
• Employees from a variety of places are able to come together to gain insights on best practices, new college initiatives and state of the college as well as share ideas.

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• Our webinars have helped to drive traffic to our site, and we have acquired leads through their ongoing success.
• GoTo's sync with Marketo has improved our reporting capabilities on the efficacy of webinars as a marketing device.

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