What users are saying about
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Top Rated
326 Ratings
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Top Rated
350 Ratings

Adobe Connect

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Top Rated
326 Ratings
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Score 7.5 out of 100

GoToWebinar

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Top Rated
350 Ratings
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Score 8.2 out of 100

Likelihood to Recommend

Adobe Connect

If you're looking for just a basic meeting tool, there are cheaper ones (like Zoom) that will do the trick just fine. Where Adobe Connect shines is when you're looking for a virtual training tool, because of its more robust feature set and the fact that you can set up room layouts ahead of time and reuse them and because of the available add-ons, which can help make learning more engaging. (In fact, on that engagement front, I believe you can also present learners with interactive quizzes, etc., if you create them in another Adobe tool, like Presenter or Captivate.)
Laura Gillenwater | TrustRadius Reviewer

GoToWebinar

For professional training, I would recommend it. I'm not really certain what other scenarios this is best-suited for, as it's not very handy or practical for anything in a more casual or entertainment-based setting. So for the purposes of professional development (which again is the field I am utilizing it), I'm not really sure what else out there is better works better than GoToWebinar/GoToMeeting.
Casey Wright | TrustRadius Reviewer

Feature Rating Comparison

Performance & Compatibility of Online Events Software

Adobe Connect
7.5
GoToWebinar
7.8
High quality audio
Adobe Connect
8.0
GoToWebinar
8.2
High quality video
Adobe Connect
7.8
GoToWebinar
Low bandwidth requirements
Adobe Connect
7.0
GoToWebinar
Mobile support
Adobe Connect
7.3
GoToWebinar
7.6

Screen Sharing

Adobe Connect
8.7
GoToWebinar
Desktop sharing
Adobe Connect
8.6
GoToWebinar
Whiteboards
Adobe Connect
8.8
GoToWebinar

Online Meetings / Events

Adobe Connect
7.8
GoToWebinar
8.1
Calendar integration
Adobe Connect
7.8
GoToWebinar
8.4
Meeting initiation
Adobe Connect
8.1
GoToWebinar
Integrates with social media
Adobe Connect
6.1
GoToWebinar
Record meetings / events
Adobe Connect
8.3
GoToWebinar
8.8
Slideshows
Adobe Connect
8.9
GoToWebinar
8.4
Event registration
Adobe Connect
GoToWebinar
8.4

Online Events Collaboration

Adobe Connect
8.9
GoToWebinar
8.5
Live chat
Adobe Connect
8.9
GoToWebinar
Audience polling
Adobe Connect
8.9
GoToWebinar
8.4
Q&A
Adobe Connect
8.9
GoToWebinar
8.3

Online Events Security

Adobe Connect
8.4
GoToWebinar
8.3
User authentication
Adobe Connect
8.4
GoToWebinar
Participant roles & permissions
Adobe Connect
8.6
GoToWebinar
8.1
Confidential attendee list
Adobe Connect
8.1
GoToWebinar
8.8

Reporting & Analytics

Adobe Connect
GoToWebinar
7.4
Dashboards
Adobe Connect
GoToWebinar
7.4
Data exportability
Adobe Connect
GoToWebinar
7.4

Online Events Marketing

Adobe Connect
GoToWebinar
7.1
Branding options
Adobe Connect
GoToWebinar
6.8
Integration to Marketing Automation
Adobe Connect
GoToWebinar
7.4

Pros

Adobe Connect

  • The ability to customize your screen layouts. making each classroom unique.
  • Bandwidth and connectivity. Many other webinar platforms have limitations of how many users can attend with cameras. Adobe has no limit on how many users can join a meeting and stream live an HD quality camera. This feature makes the platform a true virtual classroom.
  • Low cost. The pricing for a license is surprisingly affordable. Adobe has demonstrated great customer support as well. they offer other services - like having a tech expert available to assist with new users having any type of issues.
Anonymous | TrustRadius Reviewer

GoToWebinar

  • Good quality of audio and video during webinars. GoToWebinar uses multiple connections at the same time, which I assume is the reason for this high bandwidth. Rarely any complaints about the quality of the connection, few dropped attendees.
  • Quality of the recordings is good, and I like the fact that the original recording is on my local hard drive.
  • I've had to call support on several occasions, and I appreciate the fact that it's available 24/7.
  • The ability to have multiple organizers and presenters is well done and easy to use.
  • Letting the attendees download handouts during the session is a nice extra touch.
Ken Dwight | TrustRadius Reviewer

Cons

Adobe Connect

  • For some add-ins the functionality was limited - had problem with the PowerPoint slideshow feature. It did not always display properly as you progressed in slides.
  • Some of the features were not compatible with phones. For example, Some participants were using phones to participate in class and the features were not compatible. There was no way to test the feature compatibility with different platforms. You create something beautiful for your trainees and you are unable to use.
  • The price points were not very flexible. I had limited needs and I was paying a higher price tag than I should for what I needed. They should be more flexible with pricing based on features needed.
  • Downloading recordings was a HUGE pain in the neck. Most of the training conducted lasted 3 hours or more. I felt like I was being punished to have to play back the entire presentation to download the recording.
Doreen Giles | TrustRadius Reviewer

GoToWebinar

  • Private pop-up notifications when questions are received by attendees. I sometimes miss new questions if I'm viewing the attendee list
  • Allow us to schedule a similarly themed webinar for months at a time, without all having to be listed on one landing page
  • Enable panelists to answer questions, start polls, etc. - give panelists more flexibility
Rebecca Sherman | TrustRadius Reviewer

Likelihood to Renew

Adobe Connect

Adobe Connect 10.0
Based on 27 answers
The longer you use Adobe Connect, the longer you are likely to use it. Because you can build more and more resources over time, creating rooms that you re-use, recorded content you can repurpose, and tools that form the basis of ever increasing productivity, the more you use Connect, the more productive you become. Unlike competing products where, with every meeting you essentially start over -- setting up your resources for each meeting -- in my Connect rooms, I have highly tuned tools to accomplish my knowledge transfer goals. When I want to conduct another session - I send a link out to the appropriate room and instantly we are all focusing on getting a job done together. This ability of Adobe Connect to make you productive at an ever quickening rate is a competitive advantage
Anonymous | TrustRadius Reviewer

GoToWebinar

GoToWebinar 6.4
Based on 2 answers
Our largest issue with GoTo have been the limitations on recording and using recordings to host a webinar, and the biggest of those is the ability to record. We have had most of our webinars recorded successfully, but when it failed to save, it failed in a big way. Their customer service team was there to help, but they were unable to truly fix the problem.There are, of course, other providers, but as we are still seeing where hosted webinars fit in our marketing strategy, cost is an important factor. Since our company already uses GoToMeeting, it makes more sense for us to stay with the entire suite of products, especially while we are testing the strategy as a whole.
Samantha Safin | TrustRadius Reviewer

Usability

Adobe Connect

Adobe Connect 9.0
Based on 5 answers
As sophisticated a product as Adobe Connect, the ease of use is outstanding. In my experience, even a user with very little knowledge of Adobe Connect can begin using and even leading sessions with very little training to get started with the basic features. Additional training is needed to become comfortable with the number of available features, but learning curve even for those is no steeper than would normally be expected from similar software.
Sean McCarty | TrustRadius Reviewer

GoToWebinar

GoToWebinar 8.5
Based on 101 answers
GoToWebinar is a little bit difficult to learn how to use. I believe it was designed by engineers and not by an end-user experience expert. I would recommend having a techy person on your team handle the set-up and all the integrations you need for GoToWebinar. There are plenty of helpful video tutorials on YouTube. Still, if you're the type of person that finds it difficult connecting multiple pieces of software to work together in automation, then it may be best to outsource or delegate that task.
Andy Ryan | TrustRadius Reviewer

Support Rating

Adobe Connect

Adobe Connect 7.0
Based on 4 answers
No isues and any issues seems to get resolved.
Anonymous | TrustRadius Reviewer

GoToWebinar

GoToWebinar 9.2
Based on 2 answers
No answer on this topic is available.

Online Training

Adobe Connect

Adobe Connect 7.5
Based on 2 answers
The ability to have most of the functionality of a full LMS at a fraction of the cost is huge. I can create manage and deploy both synchronous and asynchronous training based on the situation and all of my training is tracked through a series of easily created reports
Erik Crawford | TrustRadius Reviewer

GoToWebinar

No score
No answers yet
No answers on this topic

Implementation Rating

Adobe Connect

Adobe Connect 7.9
Based on 8 answers
Prices do not seem to vary much among resellers of the Adobe Connect hosted license; the only price variation you're likely to find are among the audio providers. When implementing, you may also wish to look into expanding the amount of storage you are allowed on the server to avoid any problems later on as your library of files starts to build up
Anonymous | TrustRadius Reviewer

GoToWebinar

No score
No answers yet
No answers on this topic

Alternatives Considered

Adobe Connect

I prefer Adobe Connect's slide sharing and recording/playback features to either Zoom or GoToMeeting(GTM). GTM is good for meetings where the majority of the group is onsite and needs to conference in only a few remote participants, and Zoom is great for video chats. It's really a case of knowing your products and audience, and Adobe Connect has worked great for the majority of our team's needs.
Shannon Davis | TrustRadius Reviewer

GoToWebinar

I had tried one or two alternatives to GoToWebinar before we went with them and we choose GoToWebinar because it was very easy to use, had a lot of automated actions to increase attendance, it was easy both for us and the users, and in general, it did everything we needed in a webinar.
Alex Chaidaroglou | TrustRadius Reviewer

Return on Investment

Adobe Connect

  • On a positive note, I believe this has increased the scores of agents in a way that is influential and it shows. Getting immediate answers for problems plaguing our agents is first and foremost in making sure that we are not only addressing the vendors needs, but the customer's as well. We have used other platforms in the past. This has a far better impact on our overall numbers, I believe, as well as employee success and confidence.
  • Negative impacts by employees and affecting overall numbers in the company may be attributed to the lag or "boot" when agents are removed from the room without warning. This can cause confidence of agents to plummet and leave them without any support.
Shauna Stermer | TrustRadius Reviewer

GoToWebinar

  • If you're selling high ticket items on a webinar, GoToWebinar is a great platform to use.
  • As you increase the number of attendees, so does your monthly price. Essentially you're paying $1 per person on the lowest plan per month.
  • I think that the pricing plans are outdated since the number of attendees does not cost more to the software provider.
Andy Ryan | TrustRadius Reviewer

Screenshots

Pricing Details

Adobe Connect

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Adobe Connect Editions & Modules

Additional Pricing Details

GoToWebinar

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

GoToWebinar Editions & Modules

Edition
Lite$49/month1
Standard$99/month2
Pro$199/month3
Enterprise$399/month4
  1. 100 Participants
  2. 250 Participants
  3. 500 Participants
  4. 3,000 Participants
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Adobe Connect
7.8
GoToWebinar
8.2

Likelihood to Renew

Adobe Connect
10.0
GoToWebinar
6.4

Usability

Adobe Connect
9.0
GoToWebinar
8.5

Reliability and Availability

Adobe Connect
5.5
GoToWebinar

Support Rating

Adobe Connect
7.0
GoToWebinar
9.2

Online Training

Adobe Connect
7.5
GoToWebinar

Implementation Rating

Adobe Connect
7.9
GoToWebinar

Scalability

Adobe Connect
5.0
GoToWebinar

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