Adobe Connect vs GoToWebinar

• Adobe Connect handles streaming multiple videos (e.g. many different webcams or streaming a pre-recorded video) quite well with minimal issues.
• Adobe Connect allows for creation and switching between multiple screen layouts so that you can plan a course flow ahead of time and implement it flawlessly for participants. There is another key feature called Prepare Mode which allows the host to modify or prepare a different screen layout while everyone else remains in the last layout.
• Adobe Connect allows for breakout rooms. This feature is useful for classroom delivery webinars which require the users to break into smaller groups for working on a problem or brainstorming.
• Adobe Connect allows the host to email themselves a copy of the chat history. The history is often useful for other educators not present in that session who wish to review the types of questions/answers come up in a past session.

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• The quality and clarity of the recordings in GoToWebinar are good. Clients tend to like the sound and visual when they receive the link to watch.
• GoToWebinar is also really quick with saving and providing a link to watch the webinar almost immediately once the recording is finished. This is great because we are able to quickly push the content out to the rest of the company and our clients.
• Another thing we enjoy about GoToWebinar is the overall layout of the toolbar during a recording. It is easy to maneuver and even a first time person recording content is able to quickly learn the functions without having to completely walk through it with someone more experienced.

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• The steps to connect to the Adobe Connect meeting room are clunky. There are many things that - if not completed ahead of time - cause problems for users who click on the meeting room link thinking they can just login and go in (like other platforms). The login and connection experience seems to be different on different operating systems and web browsers.
• Troubleshooting is incredibly challenging for issues such as having trouble connecting, not hearing what is presented, not seeing content, microphone works in the audio test but not when you're actually going to use it, webcams showing just black screens.
• Adobe Connect still uses Flash. There are apps for connecting to the meeting room from Apple and Android portable devices and they work ok but it isn't the same as the desktop web platform.

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• An area that could improve is the comment section during a recording. The notifications of a question and/or comment are not alarming enough to the person recording. It's common for the person recording not to see a question and that poses a problem when a client has an important question but it isn't answered simply because the presenter didn't see it.
• Another area GoToWebinar could improve on is the insights section. We could benefit from getting better detailed insights into each webinar. Detailed analytics are helpful to plan future webinars and to learn who to target, etc.
• The last thing GoToWebinar could improve on is allowing for users to customize their webinar pages. Allowing to customize would create a better experience for the user. Also, customization would allow for better creativity.

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• RVIBE has helped our clients achieve 70-80% ROI on their virtual meetings using Adobe Connect over travel.
• The most important metric is not ROI but time out of field. If you can keep them home they will more likely be happier and they won't loose that valuable time in the field which could trump ROI.
• With all that money saved clients are able to have more touch points with the field. RVIBE designs with pre-launch and 30/60/90 day touch point meetings where feedback is most important.
• Mundane HR information for new hires is made more interesting with RVIBE and Adobe Connect. If it's interesting it will likely be remembered longer term.
• Adobe Connect Platinum Service is top notch and always available.

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• Our webinars have helped to drive traffic to our site, and we have acquired leads through their ongoing success.
• GoTo's sync with Marketo has improved our reporting capabilities on the efficacy of webinars as a marketing device.

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