What users are saying about
Top Rated
334 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 7.6 out of 100
Based on 334 reviews and ratings
Top Rated
359 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 8.1 out of 100
Based on 359 reviews and ratings
Likelihood to Recommend
Adobe Connect
If you're looking for just a basic meeting tool, there are cheaper ones (like Zoom) that will do the trick just fine. Where Adobe Connect shines is when you're looking for a virtual training tool, because of its more robust feature set and the fact that you can set up room layouts ahead of time and reuse them and because of the available add-ons, which can help make learning more engaging. (In fact, on that engagement front, I believe you can also present learners with interactive quizzes, etc., if you create them in another Adobe tool, like Presenter or Captivate.)
Sr. Learning & Development Consultant, E-Learning Specialist
Sun Life FinancialFinancial Services, 10,001+ employees
GoToWebinar
GoToWebinar is honestly the only webinar software I'd choose to use right now. It's got a bit of a learning curve to make everything flow seamlessly, but you can get up and running quickly, get your viewers registered and logged in through your custom registration; and host one time events, multi-day conferences with many different presenters (as we do for our onboarding), or recurring web series.

Verified User
Program Manager in Corporate
Marketing and Advertising Company, 51-200 employeesFeature Rating Comparison
Performance & Compatibility of Online Events Software
Adobe Connect
7.7
GoToWebinar
7.7
High quality audio
Adobe Connect
8.1
GoToWebinar
8.1
High quality video
Adobe Connect
7.8
GoToWebinar
—
Low bandwidth requirements
Adobe Connect
7.2
GoToWebinar
—
Mobile support
Adobe Connect
7.9
GoToWebinar
7.5
Screen Sharing
Adobe Connect
8.9
GoToWebinar
—
Desktop sharing
Adobe Connect
8.8
GoToWebinar
—
Whiteboards
Adobe Connect
9.0
GoToWebinar
—
Online Meetings / Events
Adobe Connect
8.0
GoToWebinar
8.1
Calendar integration
Adobe Connect
8.2
GoToWebinar
8.3
Meeting initiation
Adobe Connect
8.3
GoToWebinar
—
Integrates with social media
Adobe Connect
6.0
GoToWebinar
—
Record meetings / events
Adobe Connect
8.4
GoToWebinar
8.8
Slideshows
Adobe Connect
9.1
GoToWebinar
8.4
Event registration
Adobe Connect
—
GoToWebinar
8.4
Online Events Collaboration
Adobe Connect
9.2
GoToWebinar
8.5
Live chat
Adobe Connect
9.1
GoToWebinar
—
Audience polling
Adobe Connect
9.1
GoToWebinar
8.4
Q&A
Adobe Connect
9.2
GoToWebinar
8.2
Online Events Security
Adobe Connect
8.5
GoToWebinar
8.2
User authentication
Adobe Connect
8.6
GoToWebinar
—
Participant roles & permissions
Adobe Connect
8.8
GoToWebinar
7.9
Confidential attendee list
Adobe Connect
8.2
GoToWebinar
8.7
Reporting & Analytics
Adobe Connect
—
GoToWebinar
7.3
Dashboards
Adobe Connect
—
GoToWebinar
7.2
Data exportability
Adobe Connect
—
GoToWebinar
7.3
Online Events Marketing
Adobe Connect
—
GoToWebinar
6.9
Branding options
Adobe Connect
—
GoToWebinar
6.8
Integration to Marketing Automation
Adobe Connect
—
GoToWebinar
7.1
Pros
Adobe Connect
- The ability to customize your screen layouts. making each classroom unique.
- Bandwidth and connectivity. Many other webinar platforms have limitations of how many users can attend with cameras. Adobe has no limit on how many users can join a meeting and stream live an HD quality camera. This feature makes the platform a true virtual classroom.
- Low cost. The pricing for a license is surprisingly affordable. Adobe has demonstrated great customer support as well. they offer other services - like having a tech expert available to assist with new users having any type of issues.

Verified User
Project Manager in Quality Assurance
Information Services Company, 1001-5000 employeesGoToWebinar
- The quality and clarity of the recordings in GoToWebinar are good. Clients tend to like the sound and visual when they receive the link to watch.
- GoToWebinar is also really quick with saving and providing a link to watch the webinar almost immediately once the recording is finished. This is great because we are able to quickly push the content out to the rest of the company and our clients.
- Another thing we enjoy about GoToWebinar is the overall layout of the toolbar during a recording. It is easy to maneuver and even a first time person recording content is able to quickly learn the functions without having to completely walk through it with someone more experienced.

Verified User
Employee in Marketing
Hospitality Company, 51-200 employeesCons
Adobe Connect
- For some add-ins the functionality was limited - had problem with the PowerPoint slideshow feature. It did not always display properly as you progressed in slides.
- Some of the features were not compatible with phones. For example, Some participants were using phones to participate in class and the features were not compatible. There was no way to test the feature compatibility with different platforms. You create something beautiful for your trainees and you are unable to use.
- The price points were not very flexible. I had limited needs and I was paying a higher price tag than I should for what I needed. They should be more flexible with pricing based on features needed.
- Downloading recordings was a HUGE pain in the neck. Most of the training conducted lasted 3 hours or more. I felt like I was being punished to have to play back the entire presentation to download the recording.
Elearning Specialist, Video Production
State of New JerseyGovernment Administration, 10,001+ employees
GoToWebinar
- The chat feature is kind of a mess. It's not really convenient to prioritize or sort messages from attendees if there is an influx of messages, as the chat is one block that is color coded based on who the messages are intended for. Adding to that, it becomes incredibly inconvenient if there is more than a couple handfuls of attendees present, as the chat ends up being a steady stream of messages, and so parsing out the important questions or comments requires scrolling back up through the chat in order to parse them out.
Professional Development Coordinator
Chicago Association of REALTORS®Real Estate, 11-50 employees
Likelihood to Renew
Adobe Connect
Adobe Connect 10.0
Based on 27 answers
The longer you use Adobe Connect, the longer you are likely to use it. Because you can build more and more resources over time, creating rooms that you re-use, recorded content you can repurpose, and tools that form the basis of ever increasing productivity, the more you use Connect, the more productive you become. Unlike competing products where, with every meeting you essentially start over -- setting up your resources for each meeting -- in my Connect rooms, I have highly tuned tools to accomplish my knowledge transfer goals. When I want to conduct another session - I send a link out to the appropriate room and instantly we are all focusing on getting a job done together. This ability of Adobe Connect to make you productive at an ever quickening rate is a competitive advantage

Verified User
Account Manager in Sales
Computer Software Company, 11-50 employeesGoToWebinar
GoToWebinar 6.4
Based on 2 answers
Our largest issue with GoTo have been the limitations on recording and using recordings to host a webinar, and the biggest of those is the ability to record. We have had most of our webinars recorded successfully, but when it failed to save, it failed in a big way. Their customer service team was there to help, but they were unable to truly fix the problem.There are, of course, other providers, but as we are still seeing where hosted webinars fit in our marketing strategy, cost is an important factor. Since our company already uses GoToMeeting, it makes more sense for us to stay with the entire suite of products, especially while we are testing the strategy as a whole.
Data Analyst & System Admin
LeanLogisticsComputer Software, 51-200 employees
Usability
Adobe Connect
Adobe Connect 9.0
Based on 5 answers
As sophisticated a product as Adobe Connect, the ease of use is outstanding. In my experience, even a user with very little knowledge of Adobe Connect can begin using and even leading sessions with very little training to get started with the basic features. Additional training is needed to become comfortable with the number of available features, but learning curve even for those is no steeper than would normally be expected from similar software.
Instructional Designer
Time Warner CableTelecommunications, 10,001+ employees
GoToWebinar
GoToWebinar 8.5
Based on 101 answers
I think that there's room for improvement when the host is just starting the webinar. It's a little confusing what the difference is between starting the Webinar and when the attendees can begin to see and hear. GoToWebinar always prompts me as host to start the webinar 30 minutes before the webinar is scheduled to begin. But I'm always unclear as to what starting then would do, and so I hold off on starting the webinar until the actual scheduled time. But I think that I'm probably not doing this correctly.

Verified User
Manager in Marketing
Individual & Family Services Company, 501-1000 employeesSupport Rating
Adobe Connect
Adobe Connect 7.0
Based on 4 answers
No isues and any issues seems to get resolved.

Verified User
Account Manager in Sales
Information Technology and Services Company, 10,001+ employeesGoToWebinar
GoToWebinar 9.2
Based on 4 answers
I was always able to get someone on the phone when I needed to. They were very thorough and ensuring my questions were answered. And if I was asking for a solution or request that they didn't offer, they told me so I could at least stop trying to search for it.

Verified User
Project Manager in Marketing
Marketing and Advertising Company, 11-50 employeesOnline Training
Adobe Connect
Adobe Connect 7.5
Based on 2 answers
The ability to have most of the functionality of a full LMS at a fraction of the cost is huge. I can create manage and deploy both synchronous and asynchronous training based on the situation and all of my training is tracked through a series of easily created reports
Adobe Connect Product Manager
Carahsoft Technology Corp.Computer Software, 51-200 employees
GoToWebinar
No score
No answers yet
No answers on this topic
Implementation Rating
Adobe Connect
Adobe Connect 7.9
Based on 12 answers
Prices do not seem to vary much among resellers of the Adobe Connect hosted license; the only price variation you're likely to find are among the audio providers. When implementing, you may also wish to look into expanding the amount of storage you are allowed on the server to avoid any problems later on as your library of files starts to build up

Verified User
Director in Social Media
Non-Profit Organization Management Company, 11-50 employeesGoToWebinar
No score
No answers yet
No answers on this topic
Alternatives Considered
Adobe Connect
I prefer Adobe Connect's slide sharing and recording/playback features to either Zoom or GoToMeeting(GTM). GTM is good for meetings where the majority of the group is onsite and needs to conference in only a few remote participants, and Zoom is great for video chats. It's really a case of knowing your products and audience, and Adobe Connect has worked great for the majority of our team's needs.
Web Content Specialist
Johns Hopkins Bloomberg School of Public Health - Center for Communication ProgramsHigher Education, 201-500 employees
GoToWebinar
Both products seem to have similar features and ease of use. I believe it's more a matter of personal preference and what the user is accustomed to. GoToWebinar seems to be the most popular platform, and it's adequate for my needs, so I'll stick with it for now. But if a similar product comes along at a more attractive price point, I'll have to consider it.
President
The Virus DoctorComputer & Network Security, 1-10 employees
Return on Investment
Adobe Connect
- On a positive note, I believe this has increased the scores of agents in a way that is influential and it shows. Getting immediate answers for problems plaguing our agents is first and foremost in making sure that we are not only addressing the vendors needs, but the customer's as well. We have used other platforms in the past. This has a far better impact on our overall numbers, I believe, as well as employee success and confidence.
- Negative impacts by employees and affecting overall numbers in the company may be attributed to the lag or "boot" when agents are removed from the room without warning. This can cause confidence of agents to plummet and leave them without any support.
Internet Technician/Consultant for Cox Communications at Sutherland Global Services/CloudSource
Sutherland Global Services/CloudsourceInformation Technology and Services, 10,001+ employees
GoToWebinar
- If you're selling high ticket items on a webinar, GoToWebinar is a great platform to use.
- As you increase the number of attendees, so does your monthly price. Essentially you're paying $1 per person on the lowest plan per month.
- I think that the pricing plans are outdated since the number of attendees does not cost more to the software provider.
Launch Engineer
Let's LaunchMarketing and Advertising, 1-10 employees
Screenshots
Pricing Details
Adobe Connect
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Adobe Connect Editions & Modules
Edition
Small Meetings | Free1 |
---|---|
Meetings | $502 |
Webinars & Learning | $1302 |
- Forever free for up to 3 participants
- per host/per month
Additional Pricing Details
—GoToWebinar
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
GoToWebinar Editions & Modules
Edition
Lite | $49/month1 |
---|---|
Standard | $99/month2 |
Pro | $199/month3 |
Enterprise | $399/month4 |
- 100 Participants
- 250 Participants
- 500 Participants
- 3,000 Participants