What users are saying about

Adobe Connect

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288 Ratings
300 Ratings

Adobe Connect

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288 Ratings
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Score 7.6 out of 101
300 Ratings
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Score 7.9 out of 101

Add comparison

Likelihood to Recommend

Adobe Connect

Works great for webinars, meetings and break-out sessions in my opinion. These are the types of scenarios that I have tested, but the only problem would be the price in relation to services. Rooms can be customised to fit your needs too, so just keep that in-mind as this can prove to be very useful
Bjørn Erik Ekstrøm profile photo

GoToWebinar

GoToWebinar is perfect for businesses who have teachable content. Marketing firms, Real Estate, Education focused businesses, etc. would benefit from using GoToWebinar. Any type of work that people enjoy learning about. It would also be great for college professors to use for online classes. It isn't really suited for a personal use. I would only recommend it to those who work in a corporate setting or in education.
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Feature Rating Comparison

Performance & Compatibility of Online Events Software

Adobe Connect
6.9
GoToWebinar
7.9
High quality audio
Adobe Connect
8.1
GoToWebinar
8.3
High quality video
Adobe Connect
7.6
GoToWebinar
Low bandwidth requirements
Adobe Connect
5.9
GoToWebinar
Mobile support
Adobe Connect
6.1
GoToWebinar
8.2

Screen Sharing

Adobe Connect
8.8
GoToWebinar
Desktop sharing
Adobe Connect
8.8
GoToWebinar
Whiteboards
Adobe Connect
8.7
GoToWebinar

Online Meetings / Events

Adobe Connect
8.3
GoToWebinar
8.2
Calendar integration
Adobe Connect
8.2
GoToWebinar
8.2
Meeting initiation
Adobe Connect
8.0
GoToWebinar
Integrates with social media
Adobe Connect
7.7
GoToWebinar
Record meetings / events
Adobe Connect
8.8
GoToWebinar
8.8
Slideshows
Adobe Connect
8.9
GoToWebinar
8.7
Event registration
Adobe Connect
GoToWebinar
8.7

Online Events Collaboration

Adobe Connect
8.9
GoToWebinar
8.3
Live chat
Adobe Connect
9.0
GoToWebinar
Audience polling
Adobe Connect
9.2
GoToWebinar
8.2
Q&A
Adobe Connect
8.5
GoToWebinar
8.0

Online Events Security

Adobe Connect
8.6
GoToWebinar
8.7
User authentication
Adobe Connect
8.4
GoToWebinar
Participant roles & permissions
Adobe Connect
8.5
GoToWebinar
9.0
Confidential attendee list
Adobe Connect
9.0
GoToWebinar
9.0

Reporting & Analytics

Adobe Connect
GoToWebinar
8.0
Dashboards
Adobe Connect
GoToWebinar
8.0
Data exportability
Adobe Connect
GoToWebinar
8.0

Online Events Marketing

Adobe Connect
GoToWebinar
7.2
Branding options
Adobe Connect
GoToWebinar
6.4
Integration to Marketing Automation
Adobe Connect
GoToWebinar
8.0

Pros

  • Adobe Connect handles streaming multiple videos (e.g. many different webcams or streaming a pre-recorded video) quite well with minimal issues.
  • Adobe Connect allows for creation and switching between multiple screen layouts so that you can plan a course flow ahead of time and implement it flawlessly for participants. There is another key feature called Prepare Mode which allows the host to modify or prepare a different screen layout while everyone else remains in the last layout.
  • Adobe Connect allows for breakout rooms. This feature is useful for classroom delivery webinars which require the users to break into smaller groups for working on a problem or brainstorming.
  • Adobe Connect allows the host to email themselves a copy of the chat history. The history is often useful for other educators not present in that session who wish to review the types of questions/answers come up in a past session.
No photo available
  • The quality and clarity of the recordings in GoToWebinar are good. Clients tend to like the sound and visual when they receive the link to watch.
  • GoToWebinar is also really quick with saving and providing a link to watch the webinar almost immediately once the recording is finished. This is great because we are able to quickly push the content out to the rest of the company and our clients.
  • Another thing we enjoy about GoToWebinar is the overall layout of the toolbar during a recording. It is easy to maneuver and even a first time person recording content is able to quickly learn the functions without having to completely walk through it with someone more experienced.
No photo available

Cons

  • The steps to connect to the Adobe Connect meeting room are clunky. There are many things that - if not completed ahead of time - cause problems for users who click on the meeting room link thinking they can just login and go in (like other platforms). The login and connection experience seems to be different on different operating systems and web browsers.
  • Troubleshooting is incredibly challenging for issues such as having trouble connecting, not hearing what is presented, not seeing content, microphone works in the audio test but not when you're actually going to use it, webcams showing just black screens.
  • Adobe Connect still uses Flash. There are apps for connecting to the meeting room from Apple and Android portable devices and they work ok but it isn't the same as the desktop web platform.
No photo available
  • An area that could improve is the comment section during a recording. The notifications of a question and/or comment are not alarming enough to the person recording. It's common for the person recording not to see a question and that poses a problem when a client has an important question but it isn't answered simply because the presenter didn't see it.
  • Another area GoToWebinar could improve on is the insights section. We could benefit from getting better detailed insights into each webinar. Detailed analytics are helpful to plan future webinars and to learn who to target, etc.
  • The last thing GoToWebinar could improve on is allowing for users to customize their webinar pages. Allowing to customize would create a better experience for the user. Also, customization would allow for better creativity.
No photo available

Likelihood to Renew

Adobe Connect10.0
Based on 27 answers
While we are always open to an alternative that meets our needs, we plan to stick with Adobe Connect for the foreseeable future. The product continues to evolve as Adobe rolls out new versions and updates on a fairly frequent basis, and as a hosted customer we receive those updates automatically
No photo available
GoToWebinar6.4
Based on 2 answers
Our largest issue with GoTo have been the limitations on recording and using recordings to host a webinar, and the biggest of those is the ability to record. We have had most of our webinars recorded successfully, but when it failed to save, it failed in a big way. Their customer service team was there to help, but they were unable to truly fix the problem.There are, of course, other providers, but as we are still seeing where hosted webinars fit in our marketing strategy, cost is an important factor. Since our company already uses GoToMeeting, it makes more sense for us to stay with the entire suite of products, especially while we are testing the strategy as a whole.
Samantha Safin profile photo

Usability

Adobe Connect9.0
Based on 5 answers
As sophisticated a product as Adobe Connect, the ease of use is outstanding. In my experience, even a user with very little knowledge of Adobe Connect can begin using and even leading sessions with very little training to get started with the basic features. Additional training is needed to become comfortable with the number of available features, but learning curve even for those is no steeper than would normally be expected from similar software.
Sean McCarty profile photo
GoToWebinar8.6
Based on 65 answers
There is definitely a learning curve, and some of the limitations are not quite as apparent as I would like them to be, but most of these are surmountable difficulties if one puts in a fair amount of time to learn some of the ins and outs that are most commonly used for webinars and meetings. There are even a few features I've only just recently discovered and hope to implement in future webinars.
Casey Wright profile photo

Support

Adobe Connect7.0
Based on 2 answers
No isues and any issues seems to get resolved.
No photo available
GoToWebinar9.2
Based on 2 answers
The only time we have had to contact support, about installation on a Mac, the issue was resolved in short order
No photo available

Online Training

Adobe Connect7.5
Based on 2 answers
The ability to have most of the functionality of a full LMS at a fraction of the cost is huge. I can create manage and deploy both synchronous and asynchronous training based on the situation and all of my training is tracked through a series of easily created reports
Erik Crawford profile photo
No score
No answers yet
No answers on this topic

Implementation

Adobe Connect7.9
Based on 4 answers
Prices do not seem to vary much among resellers of the Adobe Connect hosted license; the only price variation you're likely to find are among the audio providers. When implementing, you may also wish to look into expanding the amount of storage you are allowed on the server to avoid any problems later on as your library of files starts to build up
No photo available
No score
No answers yet
No answers on this topic

Alternatives Considered

RVIBE is platform agnostic so we know and use any and all virtual platforms depending on our clients requirements. Platforms like WebEx, GoToMeeting, Zoom, Blue Jeans, On24, Skype, Google Hangouts, Lync, Wiggio, ect all have similar options and their own niches in the virtual platform space but if you are serious about Virtual Instructor Led Training or highly engaging webinars Adobe Connect is RVIBE's choice.
Andy Gallas profile photo
I was not part of the selection/purchase process, but am glad that my team selected GTW. I've been an attendee on many GTW and GTM calls and webinars and have always thought it was a fantastic tool.
Rebecca Sherman profile photo

Return on Investment

  • RVIBE has helped our clients achieve 70-80% ROI on their virtual meetings using Adobe Connect over travel.
  • The most important metric is not ROI but time out of field. If you can keep them home they will more likely be happier and they won't loose that valuable time in the field which could trump ROI.
  • With all that money saved clients are able to have more touch points with the field. RVIBE designs with pre-launch and 30/60/90 day touch point meetings where feedback is most important.
  • Mundane HR information for new hires is made more interesting with RVIBE and Adobe Connect. If it's interesting it will likely be remembered longer term.
  • Adobe Connect Platinum Service is top notch and always available.
Andy Gallas profile photo
  • Our webinars have helped to drive traffic to our site, and we have acquired leads through their ongoing success.
  • GoTo's sync with Marketo has improved our reporting capabilities on the efficacy of webinars as a marketing device.
Samantha Safin profile photo

Pricing Details

Adobe Connect

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Adobe Connect Editions & Modules
Adobe Connect
Additional Pricing Details

Adobe Connect More Information

GoToWebinar

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
GoToWebinar Editions & Modules
GoToWebinar
Edition
Starter
$891
Pro
$1991
Plus
$4291
1. per Seat
Additional Pricing Details

GoToWebinar More Information