Adobe Connect vs. Zoom Events & Webinars

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Adobe Connect
Score 6.9 out of 10
N/A
Adobe Connect is a web conferencing platform that enables users to create presentations, online training materials, and learning modules. The product is entirely Adobe Flash-based and has several add-ons for customizing its software to suit each users’ unique needs.
$50
per host/per month
Zoom Events & Webinars
Score 8.5 out of 10
N/A
Zoom Events and Webinars are part of Zoom’s event solutions that uses existing Zoom products to produce interactive and engaging virtual experiences. It combines Zoom Meetings, Chat, and Video Webinars in one solution that enables event organizers to produce ticketed, live events for internal or external audiences of any size.
$89
per month 300 attendees
Pricing
Adobe ConnectZoom Events & Webinars
Editions & Modules
Meetings
$50
per host/per month
Webinars & Learning
$130
per host/per month
Small Meetings
Free
Forever free for up to 3 participants
Zoom Webinars
starting at $89
per month starting with 300 attendees
Zoom Events
starting at $149
per month starting with 100 attendees
Zoom Webinars Plus
starting at $99
per month starting with 100 attendees
Offerings
Pricing Offerings
Adobe ConnectZoom Events & Webinars
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsPlans supporting up to 10k attendees available. Discount available for annual billing. Pay-per-attendee available for Zoom Webinars Plus and Zoom Events.
More Pricing Information
Community Pulse
Adobe ConnectZoom Events & Webinars
Considered Both Products
Adobe Connect
Chose Adobe Connect
I think Captivate stacks up against Zoom well. In particular we chose Connect for its accessibility features. As an organization we need to make sure everything we produce/push-out is accessible.
Chose Adobe Connect
I've used better webinar and video conferencing tools. I use Adobe Connect for Adobe's own training. For this purpose, it meets the requirements well.
Chose Adobe Connect
We use Zoom for many meetings as it is supported by the university and can be easier to set up than Adobe. We still use Adobe as some folks are more comfortable with it.
Chose Adobe Connect
I enjoy both Zoom and Adobe Connect. Adobe Connect seems to be more professional. While Zoom seems to have more bells and whistles.
Zoom Events & Webinars
Chose Zoom Events & Webinars
I could probably list another 1/2 dozen vendors beside the ones noted above. They all have various pros and cons.
I'll start with the lesser products Google Hangouts and Skype - while they are generally cheap or free their features are minimal and really not appropriate for …
Chose Zoom Events & Webinars
We used Adobe Connect for about a year. The caliber of the recordings was lower than that of Zoom Video Webinar. Also, managing a space was more complicated than with Zoom. Granted, that was 6 years ago now that we stopped using it, but that was our experience at the time.
Chose Zoom Events & Webinars
The combination of superior ease of use, relative affordability of a license, high participant volume, rich feature set, custom branding capabilities, excellent audio/video codecs, lean resource usage, and studio production features.
Features
Adobe ConnectZoom Events & Webinars
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
Adobe Connect
7.7
66 Ratings
3% below category average
Zoom Events & Webinars
-
Ratings
High quality audio8.065 Ratings00 Ratings
High quality video7.065 Ratings00 Ratings
Low bandwidth requirements6.855 Ratings00 Ratings
Mobile support9.042 Ratings00 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
Adobe Connect
7.5
65 Ratings
5% below category average
Zoom Events & Webinars
-
Ratings
Desktop sharing7.065 Ratings00 Ratings
Whiteboards8.055 Ratings00 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
Adobe Connect
5.6
66 Ratings
37% below category average
Zoom Events & Webinars
-
Ratings
Calendar integration6.042 Ratings00 Ratings
Meeting initiation5.057 Ratings00 Ratings
Integrates with social media4.029 Ratings00 Ratings
Record meetings / events6.061 Ratings00 Ratings
Slideshows7.052 Ratings00 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
Adobe Connect
6.7
65 Ratings
19% below category average
Zoom Events & Webinars
-
Ratings
Live chat7.063 Ratings00 Ratings
Audience polling7.056 Ratings00 Ratings
Q&A6.053 Ratings00 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
Adobe Connect
8.4
61 Ratings
5% above category average
Zoom Events & Webinars
-
Ratings
User authentication7.953 Ratings00 Ratings
Participant roles & permissions8.061 Ratings00 Ratings
Confidential attendee list9.348 Ratings00 Ratings
VoIP system collaboration
Comparison of VoIP system collaboration features of Product A and Product B
Adobe Connect
6.5
1 Ratings
15% below category average
Zoom Events & Webinars
-
Ratings
Video conferencing8.01 Ratings00 Ratings
Audio conferencing7.01 Ratings00 Ratings
Video screen sharing8.01 Ratings00 Ratings
Instant messaging3.01 Ratings00 Ratings
Online Events Marketing
Comparison of Online Events Marketing features of Product A and Product B
Adobe Connect
-
Ratings
Zoom Events & Webinars
9.3
31 Ratings
6% above category average
Branding options00 Ratings8.731 Ratings
Virtual Event
Comparison of Virtual Event features of Product A and Product B
Adobe Connect
-
Ratings
Zoom Events & Webinars
8.5
5 Ratings
7% above category average
Registration, RSVP, and ticketing00 Ratings9.05 Ratings
Email marketing00 Ratings8.93 Ratings
Livestreaming00 Ratings9.14 Ratings
Audience engagement00 Ratings8.75 Ratings
Event recording00 Ratings7.55 Ratings
Virtual booths00 Ratings8.02 Ratings
Networking00 Ratings7.53 Ratings
Event analytics00 Ratings9.15 Ratings
Best Alternatives
Adobe ConnectZoom Events & Webinars
Small Businesses
Intermedia AnyMeeting Pro
Intermedia AnyMeeting Pro
Score 7.2 out of 10
Whova
Whova
Score 9.4 out of 10
Medium-sized Companies
JioMeet
JioMeet
Score 9.8 out of 10
Whova
Whova
Score 9.4 out of 10
Enterprises
Webex Meetings
Webex Meetings
Score 8.6 out of 10
Whova
Whova
Score 9.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Adobe ConnectZoom Events & Webinars
Likelihood to Recommend
5.5
(94 ratings)
8.4
(80 ratings)
Likelihood to Renew
10.0
(27 ratings)
2.0
(3 ratings)
Usability
8.5
(38 ratings)
8.9
(11 ratings)
Availability
5.5
(1 ratings)
-
(0 ratings)
Support Rating
7.5
(31 ratings)
7.2
(7 ratings)
Online Training
7.5
(2 ratings)
-
(0 ratings)
Implementation Rating
7.9
(4 ratings)
10.0
(1 ratings)
Product Scalability
5.0
(1 ratings)
-
(0 ratings)
User Testimonials
Adobe ConnectZoom Events & Webinars
Likelihood to Recommend
Adobe
Adobe Connect is wonderful for repeatable branded learning experiences or webinars. They allow for creating an event with a series of similar layouts. The ability to alter these are easy, and duplicating layouts makes for fast alterations. Changing between layouts also creates visual interest as learners see things shift. Adobe Connect also is great for accessibility, the captions allow for resizing and placing the captions in various sections. The recordings also can have a searchable transcript to get to the information you want fast. Adobe Connect allows for running fun games/events as well, there are lots of apps that make the experience unique, and allows for managing content on screen as you'd like.
Read full review
Zoom
Zoom is well-suited for any service-based business that relies on face-to-face communications, whether for client meetings or external sales calls. Zoom also provides a good platform for internal team meetings to discuss creative ideas or for one-on-one sessions. Zoom is also excellent for larger webinars where you need to present to larger audiences.
Read full review
Pros
Adobe
  • It's a quick method to exchange files, file, documents, and videos from a web app. Real-time conversation, and screen-sharing are all supported. It has a highly user-friendly interface. It is really simple to assist the teams.
  • Even team engagements is beneficial since it allows them to share their expertise with others, and the big benefit is the security of the rooms' access is fairly simple to manage.
  • The interface, which include features like notes, chat, pods, etc. When we're trying to gather rapid and exact information, simplify our work as much as possible.
  • Adobe Connect's features since they allow team members to express their ideas during meetings without causing disruptions, thereby bypassing the current international boundary of distance.
Read full review
Zoom
  • Zoom calendar integration is a great way to see what calls are upcoming
  • Ease of use for screen sharing and video call settings
  • Zoom Workplace is reliable at blocking out external noise that should be muted from actual conversation taking place in calls
Read full review
Cons
Adobe
  • Nonetheless, Adobe Connect lacks the engagement monitoring, which can be critical for the management to oversee.
  • Besides, Adobe Connect has no certification management, which is essential in the current education or training field.
  • Lastly, Adobe Connect has no offline editing tool, hence, when the internet connection is not there, many things can not be conducted effectively.
Read full review
Zoom
  • I wish there were more polling options available in Zoom in general, and this extends to both webinar polling and post-webinar surveys. Could certainly do with a more robust polling feature set.
  • Setting up Registration for Zoom webinars can be very tricky, and I usually advise against webinar registration. The fact that users have to manually download an .ics to add it to their O365 calendars after registering means lots of issues with users attempting to join after registering early.
  • I would have complained about lack of breakout rooms for webinars, or the fact that the practice room can't be turned back on after it was turned off, but Zoom recently implemented webinar breakout rooms plus the Backstage feature, so both of these common complaints are now fully addressed!
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Likelihood to Renew
Adobe
The longer you use Adobe Connect, the longer you are likely to use it. Because you can build more and more resources over time, creating rooms that you re-use, recorded content you can repurpose, and tools that form the basis of ever increasing productivity, the more you use Connect, the more productive you become. Unlike competing products where, with every meeting you essentially start over -- setting up your resources for each meeting -- in my Connect rooms, I have highly tuned tools to accomplish my knowledge transfer goals. When I want to conduct another session - I send a link out to the appropriate room and instantly we are all focusing on getting a job done together. This ability of Adobe Connect to make you productive at an ever quickening rate is a competitive advantage
Read full review
Zoom
We will be renewing with Zoom as long as it continues to meet our needs for client and lead outreach needs in a robust manner. With little error and an easy to use interface, Zoom has met our needs and exceeded our expectations. The cost is right and with a short learning curve, Zoom has been an easy decision to make and maintain.
Read full review
Usability
Adobe
I gave it a 6 because it does have lots of functionality, has a strong brand and reputation following, etc. but it does have its glitches and experiences with low bandwidth issues. I believe it has more features than my organization fully leverages, so some of those pieces haven't been explored yet. But there are opportunities for improvement in their online resource support, stability at high usages as well.
Read full review
Zoom
Zoom Events is complex, but gets "almost easy" with experience and good guidance. I tell people, "Hosting a meeting is like driving a car; hosting a webinar is like driving an 18-wheeler; and hosting a Zoom Event is like flying a commercial airliner." You need experience, training, and ongoing guidance to be good at Zoom Events. Zoom has staff that knows everything there is to know about Zoom Events, but finding them and reaching them isn't easy. There aren't many consultants out there that are affordable and experienced.
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Support Rating
Adobe
The customer support of Adobe connect is professional and well-skilled for resolving our minor and major issues. Moreover, it has almost all the features that will provide you a secure connection, with people across the world. Education institutes can also implement this software. On the basis of its quality and technology, I will surely advise you to try it once.
Read full review
Zoom
Zoom [Video Webinar] has online web portal where user can take control of the meetings and their settings. It provides details of all the meeting happened and also provides participants list. It has support for webinars and recording also. Zoom [Video Webinar] gave special cloud permissions for paid users also from web portal and that can help in saving disk space.
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Online Training
Adobe
The ability to have most of the functionality of a full LMS at a fraction of the cost is huge. I can create manage and deploy both synchronous and asynchronous training based on the situation and all of my training is tracked through a series of easily created reports
Read full review
Zoom
No answers on this topic
Implementation Rating
Adobe
Prices do not seem to vary much among resellers of the Adobe Connect hosted license; the only price variation you're likely to find are among the audio providers. When implementing, you may also wish to look into expanding the amount of storage you are allowed on the server to avoid any problems later on as your library of files starts to build up
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Zoom
Implementation was very feasible during our initial usage of the Zoom after COVID-19.
Read full review
Alternatives Considered
Adobe
Actually, it was the other way around....we were using Adobe Connect, company-wide, then switched over to Zoom, mostly, I think, as a cost-cutting measure. But some Learning & Development folks campaigned to be allowed to retain some Adobe Connect licenses (for example, one L&D area had literally over 250 room layouts that their course facilitators could just jump into and use to deliver a course on short notice), which also allows some of us to continue to publish Presenter and Captivate modules to the Adobe server. (But, even those of us who still have Adobe Connect licenses use Zoom for most regular business meetings.)
Read full review
Zoom
We moved away from MS Teams due to several factors: 1)The ability to have a calendar reminder pop up for the upcoming webinar. 2)The ability to have Zoom automatically send a customized one hour reminder email to everyone who registered. 3)Webinar templates that speed up the setup of each of our webinars. 4)Integrated polling and collaboration tools.
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Return on Investment
Adobe
  • Save on time - our instructors and people that use the platform can teach more classes and more often than in-person training and time traveling.
  • We cut down on spending. When we offer training using Connect - we do not have to spend on meals, hard copy materials, and reserving a venue to deliver training.
  • We increase our training sales significantly but offering Connect as an alternative - any unforeseen cancellations to a public class can result in transferring to a remote online Connected class.
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Zoom
  • Prior to Zoom, the best way to train was to travel to their business. Or to do it remotely, it was to allow multiple hours and allocating time to help them set up the technology. It was a mess. We were able to shave travel costs/technology implementation costs.
  • We no longer have to waste time playing technology ping pong, bouncing between different platforms. Zoom Video webinar just works.
  • My tech team used to have to set up the webinar events, because of how complicated GoToWebinar can be. Zoom makes it easy that anyone can do it.
Read full review
ScreenShots

Zoom Events & Webinars Screenshots

Screenshot of features available for Zoom Events & WebinarsScreenshot of features available for Zoom EventsScreenshot of new and enhanced features