Adobe Experience Manager

Top Rated
147 Ratings
Score 8 out of 101

Salesforce Community Cloud

123 Ratings
Score 7.8 out of 101

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Likelihood to Recommend

Adobe Experience Manager

It is very well suited for large websites and clients with multiple properties where some data is shared. I would not recommend it for smaller websites as the overheard would be too much for small clients and basic websites.
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Salesforce Community Cloud

Salesforce Community Cloud is an extremely user-friendly application and offers great features. It is ideal for the business requirement we needed to fulfill.
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Feature Rating Comparison

Security

Adobe Experience Manager
8.1
Salesforce Community Cloud
Role-based user permissions
Adobe Experience Manager
8.1
Salesforce Community Cloud

Platform & Infrastructure

Adobe Experience Manager
7.7
Salesforce Community Cloud
API
Adobe Experience Manager
7.5
Salesforce Community Cloud
Internationalization / multi-language
Adobe Experience Manager
7.9
Salesforce Community Cloud

Web Content Creation

Adobe Experience Manager
7.1
Salesforce Community Cloud
WYSIWYG editor
Adobe Experience Manager
8.3
Salesforce Community Cloud
Code quality / cleanliness
Adobe Experience Manager
6.9
Salesforce Community Cloud
Admin section
Adobe Experience Manager
7.2
Salesforce Community Cloud
Page templates
Adobe Experience Manager
6.9
Salesforce Community Cloud
Library of website themes
Adobe Experience Manager
5.8
Salesforce Community Cloud
Mobile optimization / responsive design
Adobe Experience Manager
8.0
Salesforce Community Cloud
Publishing workflow
Adobe Experience Manager
7.8
Salesforce Community Cloud
Form generator
Adobe Experience Manager
6.0
Salesforce Community Cloud

Web Content Management

Adobe Experience Manager
6.3
Salesforce Community Cloud
Content taxonomy
Adobe Experience Manager
7.2
Salesforce Community Cloud
SEO support
Adobe Experience Manager
6.9
Salesforce Community Cloud
Bulk management
Adobe Experience Manager
5.4
Salesforce Community Cloud
Availability / breadth of extensions
Adobe Experience Manager
6.5
Salesforce Community Cloud
Community / comment management
Adobe Experience Manager
5.3
Salesforce Community Cloud

Pros

  • AEM is great for customization. Web Dev builds the parts and authors use what they need.
  • Branding can be ensured with the ability to require brand colors, fonts, and styles.
  • It's easy to see who has built, modified, and published pages. It makes tracking changes very convenient.
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  • Portal with authenticated login.
  • Interact with live Salesforce data.
  • Ability to integrate other systems into the community makes it very powerful.
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Cons

  • Cost. AEM is expensive.
  • Touch UI not as intuitive as classic UI.
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  • Hard to customize unless you have a developer
  • Can be slow to load
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Likelihood to Renew

Adobe Experience Manager9.0
Based on 5 answers
I'll continue to use this product for many years. Adobe is making it clear they are taking customer feedback seriously and there continues to be growing demand for Adobe CQ implementations. As a developer, I find that there is still lots of room in this platform to try new techniques and really keep our implementations up to par with the latest standards.
Curtis Mortensen profile photo
No score
No answers yet
No answers on this topic

Usability

Adobe Experience Manager10.0
Based on 2 answers
I personally feel that AEM is very intuitive to use from an authoring standpoint. The entire CMS was engineered around the author. Everything about AEM is geared to helping authors generate and maintain content. There are ways that tool tips can be customized so that any individual could simply hover over and be guided step by step on how to author web content
Vagner Polund profile photo
No score
No answers yet
No answers on this topic

Support

Adobe Experience Manager9.0
Based on 1 answer
Its so far the best Content Management System, available in market.
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No score
No answers yet
No answers on this topic

Implementation

Adobe Experience Manager8.7
Based on 2 answers
Depending on your individual needs, It is really quite simple to create an authoring experience for a website that looks really good. I have been part of many implementations and many teams and have seen many projects that were super successful and others that were not implemented well. AEM has room for a lot of flexibility in the implementation process compared to other CMS like SharePoint
Vagner Polund profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

This was a C-Level decision.
Meghan Hays profile photo
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Return on Investment

  • AEM allows authors to push content live in a matter of minutes. This has greatly increased launch times for business.
  • Good integration with Adobe Marketing suite allows for analytics.
  • Poor documentation of the system proves a challenge for developers and administrators.
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  • Increases our constituent engagement.
  • Allows us to collect information from our customers which decreases email communication.
  • Allowed us to deploy quickly and not build a custom solution which would require constant maintenance.
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Pricing Details

Adobe Experience Manager

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Salesforce Community Cloud

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details