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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Adobe Marketo Engage

    Score8 out of 10
    N/AAdobe Marketo Engage (acquired by Adobe in 2018) is a marketing automation platform whose basic features include email marketing, drip nurturing, landing pages, and lead scoring, but other editions offer additional advanced features. Typical customers are B2B firms with complex sales cycles.N/A

    Pipedrive

    Score8.6 out of 10
    N/APipedrive is a customer relationship management (CRM) software built to help small teams to drive sales.

    $24

    per month per seat

    Pricing
    Adobe Marketo EngagePipedrive
    Editions & Modules
    Growth
    Pricing based on database size.
    per month
    Select
    Pricing based on database size.
    per month
    Prime
    Pricing based on database size.
    per month
    Ultimate
    Pricing based on database size.
    per month
    Essential
    $24
    per month per seat
    Advanced
    $49
    per month per seat
    Professional
    $69
    per month per seat
    Power
    $79
    per month per seat
    Enterprise
    $129
    per month per seat
    Offerings
    Pricing Offerings
    Adobe Marketo EngagePipedrive
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsMonthly plans are available. The Essentials monthly plan at $24 per month.
    More Pricing Information
    Community Pulse
    Adobe Marketo EngagePipedrive
    Considered Both Products
    Adobe
    Chose Adobe Marketo Engage
    I didn’t select Marketo, but I would say it is more robust of a platform. If you want to get up and running quickly or use G Suite the other two might be better.
    Incentivized
    Pipedrive Inc.
    Chose Pipedrive
    I think that for a smaller sales team and for simply getting your reps off of pen and paper and into a digital system that can be managed, Pipedrive is the perfect system to get the sales team moving and thinking along the lines of a team selling approach. What Pipedrive is not …
    Incentivized
    Key User Insights
    Would buy again
    91%
    Would buy again
    283 Answers
    96%
    Would buy again
    22 Answers
    Delivers good value for the price
    92%
    Delivers good value for the price
    239 Answers
    95%
    Delivers good value for the price
    21 Answers
    Happy with the feature set
    91%
    Happy with the feature set
    291 Answers
    96%
    Happy with the feature set
    22 Answers
    Lived up to sales and marketing promises
    93%
    Lived up to sales and marketing promises
    189 Answers
    89%
    Lived up to sales and marketing promises
    17 Answers
    Implementation went as expected
    91%
    Implementation went as expected
    174 Answers
    89%
    Implementation went as expected
    16 Answers
    Features
    Adobe Marketo EngagePipedrive
    Email & Online Marketing
    Comparison of Email & Online Marketing features of Adobe Marketo Engage and Pipedrive
    Feature
    Adobe Marketo Engage
    7.6
    1074 Ratings
    1% below category average
    Pipedrive
    -
    Ratings
    WYSIWYG email editor7.8976 Ratings00 Ratings
    Dynamic content7.3955 Ratings00 Ratings
    Ability to test dynamic content7.0927 Ratings00 Ratings
    Landing pages7.2995 Ratings00 Ratings
    A/B testing7.8979 Ratings00 Ratings
    Mobile optimization7.0939 Ratings00 Ratings
    Email deliverability reporting7.61037 Ratings00 Ratings
    List management8.51032 Ratings00 Ratings
    Triggered drip sequences8.5931 Ratings00 Ratings
    Lead Management
    Comparison of Lead Management features of Adobe Marketo Engage and Pipedrive
    Feature
    Adobe Marketo Engage
    8.2
    1036 Ratings
    5% above category average
    Pipedrive
    -
    Ratings
    Lead nurturing automation8.51009 Ratings00 Ratings
    Lead scoring and grading8.4985 Ratings00 Ratings
    Data quality management7.5983 Ratings00 Ratings
    Automated sales alerts and tasks7.8930 Ratings00 Ratings
    Lead segmentation and distribution8.954 Ratings00 Ratings
    Campaign Management
    Comparison of Campaign Management features of Adobe Marketo Engage and Pipedrive
    Feature
    Adobe Marketo Engage
    6.9
    962 Ratings
    7% below category average
    Pipedrive
    -
    Ratings
    Calendaring6.1785 Ratings00 Ratings
    Event/webinar marketing7.6918 Ratings00 Ratings
    Social Media Marketing
    Comparison of Social Media Marketing features of Adobe Marketo Engage and Pipedrive
    Feature
    Adobe Marketo Engage
    6.8
    614 Ratings
    9% below category average
    Pipedrive
    -
    Ratings
    Social sharing and campaigns6.4606 Ratings00 Ratings
    Social profile integration7.2375 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Adobe Marketo Engage and Pipedrive
    Feature
    Adobe Marketo Engage
    6.5
    1036 Ratings
    12% below category average
    Pipedrive
    -
    Ratings
    Dashboards6.2978 Ratings00 Ratings
    Standard reports6.81018 Ratings00 Ratings
    Custom reports6.4962 Ratings00 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of Adobe Marketo Engage and Pipedrive
    Feature
    Adobe Marketo Engage
    7.6
    1026 Ratings
    1% above category average
    Pipedrive
    -
    Ratings
    API7.9890 Ratings00 Ratings
    Role-based workflow & approvals7.4759 Ratings00 Ratings
    Customizability7.5908 Ratings00 Ratings
    Integration with Salesforce.com8.4883 Ratings00 Ratings
    Integration with Microsoft Dynamics CRM7.4316 Ratings00 Ratings
    Integration with SugarCRM6.5210 Ratings00 Ratings
    Third-party software integrations8.348 Ratings00 Ratings
    Sales Force Automation
    Comparison of Sales Force Automation features of Adobe Marketo Engage and Pipedrive
    Feature
    Adobe Marketo Engage
    -
    Ratings
    Pipedrive
    7.9
    68 Ratings
    1% above category average
    Customer data management / contact management00 Ratings8.724 Ratings
    Workflow management00 Ratings7.821 Ratings
    Territory management00 Ratings6.514 Ratings
    Opportunity management00 Ratings8.365 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings8.864 Ratings
    Contract management00 Ratings8.317 Ratings
    Quote & order management00 Ratings7.314 Ratings
    Interaction tracking00 Ratings8.521 Ratings
    Channel / partner relationship management00 Ratings7.116 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Adobe Marketo Engage and Pipedrive
    Feature
    Adobe Marketo Engage
    -
    Ratings
    Pipedrive
    2.9
    7 Ratings
    91% below category average
    Case management00 Ratings4.76 Ratings
    Call center management00 Ratings1.15 Ratings
    Help desk management00 Ratings3.16 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Adobe Marketo Engage and Pipedrive
    Feature
    Adobe Marketo Engage
    -
    Ratings
    Pipedrive
    7.5
    49 Ratings
    3% below category average
    Lead management00 Ratings7.549 Ratings
    Email marketing00 Ratings7.613 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Adobe Marketo Engage and Pipedrive
    Feature
    Adobe Marketo Engage
    -
    Ratings
    Pipedrive
    6.7
    67 Ratings
    14% below category average
    Task management00 Ratings7.964 Ratings
    Billing and invoicing management00 Ratings4.15 Ratings
    Reporting00 Ratings8.263 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Adobe Marketo Engage and Pipedrive
    Feature
    Adobe Marketo Engage
    -
    Ratings
    Pipedrive
    7.8
    68 Ratings
    2% above category average
    Forecasting00 Ratings7.719 Ratings
    Pipeline visualization00 Ratings8.268 Ratings
    Customizable reports00 Ratings7.516 Ratings
    Customization
    Comparison of Customization features of Adobe Marketo Engage and Pipedrive
    Feature
    Adobe Marketo Engage
    -
    Ratings
    Pipedrive
    6.4
    64 Ratings
    18% below category average
    Custom fields00 Ratings8.664 Ratings
    Custom objects00 Ratings8.554 Ratings
    Scripting environment00 Ratings1.04 Ratings
    API for custom integration00 Ratings7.646 Ratings
    Security
    Comparison of Security features of Adobe Marketo Engage and Pipedrive
    Feature
    Adobe Marketo Engage
    -
    Ratings
    Pipedrive
    6.7
    62 Ratings
    23% below category average
    Single sign-on capability00 Ratings6.112 Ratings
    Role-based user permissions00 Ratings7.360 Ratings
    Social CRM
    Comparison of Social CRM features of Adobe Marketo Engage and Pipedrive
    Feature
    Adobe Marketo Engage
    -
    Ratings
    Pipedrive
    1.1
    5 Ratings
    149% below category average
    Social data00 Ratings1.15 Ratings
    Social engagement00 Ratings1.15 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Adobe Marketo Engage and Pipedrive
    Feature
    Adobe Marketo Engage
    -
    Ratings
    Pipedrive
    3.6
    7 Ratings
    71% below category average
    Marketing automation00 Ratings3.67 Ratings
    Compensation management00 Ratings3.54 Ratings
    Platform
    Comparison of Platform features of Adobe Marketo Engage and Pipedrive
    Feature
    Adobe Marketo Engage
    -
    Ratings
    Pipedrive
    8.2
    61 Ratings
    7% above category average
    Mobile access00 Ratings8.261 Ratings
    Best Alternatives
    Adobe Marketo EngagePipedrive
    Small Businesses
    Vbout
    Score9.9 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    Bloomreach
    Score9.2 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    Iterable
    Score8.2 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Adobe Marketo EngagePipedrive
    Likelihood to Recommend
    8.7
    (1244 ratings)
    8.0
    (72 ratings)
    Likelihood to Renew
    4.5
    (147 ratings)
    8.0
    (3 ratings)
    Usability
    5.0
    (99 ratings)
    9.0
    (25 ratings)
    Availability
    9.0
    (25 ratings)
    8.2
    (1 ratings)
    Performance
    9.0
    (30 ratings)
    -
    (0 ratings)
    Support Rating
    8.6
    (92 ratings)
    8.5
    (15 ratings)
    In-Person Training
    10.0
    (12 ratings)
    -
    (0 ratings)
    Online Training
    6.7
    (29 ratings)
    -
    (0 ratings)
    Implementation Rating
    10.0
    (37 ratings)
    8.2
    (1 ratings)
    Configurability
    6.0
    (6 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    7.9
    (4 ratings)
    -
    (0 ratings)
    Ease of integration
    1.1
    (9 ratings)
    -
    (0 ratings)
    Product Scalability
    7.0
    (10 ratings)
    -
    (0 ratings)
    Professional Services
    9.4
    (3 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.2
    (7 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.2
    (6 ratings)
    -
    (0 ratings)
    User Testimonials
    Adobe Marketo EngagePipedrive
    Likelihood to Recommend
    Adobe
    Adobe Marketo Engage is an excellent tool for hosting registration forms and sending out tokenized emails based on a particular person's information within your database. For example, if someone attends an event or webinar and indicates that they'd like to learn more about your product, then Adobe Marketo Engage can easily trigger a specific email template to that person that will be personalized with tokens about them. The pixel tracking that can be applied to any web page is also very helpful. If you want to focus on a more 1:1 type of follow up with a Lead, then the automated emails are not going to be as useful.
    Incentivized
    Read full review
    Pipedrive Inc.
    Pipedrive is a fantastic tool to help monitor and track lead generation and referral sources. It helps maintain accountability with the sales team and helps ensure that we are doing appropriate marketing to maintain a steady influx of cases. The weekly and quarterly sales reports that it can generate are incredibly helpful and insightful. They help inform us of what we need to focus on each quarter/year.
    Incentivized
    Read full review
    Pros
    Adobe
    • Adobe Marketo Engage excels at automating complex marketing workflows and delivering personalized customer experiences at scale.
    • Adobe Marketo Engage enables marketers to create targeted campaigns, schedule automated email sequences, and personalize content based on user demographics and interactions, resulting in more relevant customer engagement.
    • Adobe Marketo Engage provides robust analytics and reporting, allowing teams to track campaign performance, monitor conversion rates, and measure return on investment(ROI).
    Read full review
    Pipedrive Inc.
    • Great visual visibility of the funnel plus easy to drag the deals across the stages
    • The email integration that collects all relevant communication (also through the possibility of adding a deal-specific Pipedrive address on BCC)
    • The integration with Pandadoc, which we use a lot, so that Pipedrive keeps a really handy overview of the documents we have sent out / which have been signed
    Read full review
    Cons
    Adobe
    • The most important thing is the UI; it still looks very old and should be updated to meet current market design standards.
    • Admin Complexity: It should be easy to setup at the first go.
    • Tool Navigation: Navigation should be more easier.
    Incentivized
    Read full review
    Pipedrive Inc.
    • Showing the customers name on the pipeline page. Right now I can only get it to show the brand name twice. I wish it would replace the second brand name with the main point of contact.
    • Better reporting tools. Their reporting tools are not easy to pick up. I've spent time trying to figure it out and it isn't something I can pick up on quickly.
    • Better training options. I wish I had a personal trainer to walk me through the best way to use Pipedrive so I can get the most out of it.
    Incentivized
    Read full review
    Likelihood to Renew
    Adobe
    We're likely to renew for several reasons:
    • Now that it's been implemented, I can't imagine not having marketing automation and the easy interface that Marketo provides to run our campaigns
    • Marketo's community and customer service is fantastic; I know that when I need help, I'll get it
    • Marketo continues to improve the product, so I know that I can expect it to be even more useful in the future
    Read full review
    Pipedrive Inc.
    -2 for Its cost and +8 for the need of tracking of leads and monitoring of team.
    Incentivized
    Read full review
    Usability
    Adobe
    In some aspects, the tool can feel quite clunky in parts. But with the rich feature set it has, it's understandable. There is a lot of room for improvement for the user interface. The system itself doesn't have a slick or modern feel, so the usability could feel nicer to use with these areas considered.
    Incentivized
    Read full review
    Pipedrive Inc.
    Pipedrive is easy to use and has a clean interface so we can follow up accurately. Its custom features help manage leads and evaluate team performance. It saves time and improves efficiency. Pipedrive is stable and supports integrations and automation.
    Incentivized
    Read full review
    Reliability and Availability
    Adobe
    Marketo provides different way and abilities to connect. If you are having product support or unexplained errors you can get someone on Marketo support 24 hours a day. One of Marketo's greatest assets in my opinion however would be the community. Often times our company is just looking for case success stories from someone else. In the community you can search for problems you are currently facing and see others having the same issue and solutions for those issues. If not, you can pose a question to the whole community and champions of the product and others can chime in to provide suggestions to fix your needs. The community is truly a 24/7 place to get your answers quickly.
    Incentivized
    Read full review
    Pipedrive Inc.
    No answers on this topic
    Performance
    Adobe
    There are times when it is slightly slow for us, where we sit on a screen waiting for it to load. This could be our internet since we have had the same issue occasionally with other systems, but it is enough to make you crazy.
    Read full review
    Pipedrive Inc.
    No answers on this topic
    Support Rating
    Adobe
    On multiple occasions we've had Marketo support (technical and license based) issues. Technical issues were minor and resolved within a day. License based issues (even things encouraged by Marketo for partners, like provisioning another license) took WEEKS. They actually took so long to respond that the client we were working with withdrew from the contract because they were no longer convinced Marketo was capable of supporting their business. As an agency trying to sell the software, you can only explain away so much before they just made us look silly.
    Incentivized
    Read full review
    Pipedrive Inc.
    Between quick video tutorials and having very quick feedback from their support teams, it is one of the main reasons I would recommend Pipedrive. It is critical, especially when setting up the platform to meet your companies needs, that a solid support team like Pipedrive has is there to make the transition easier.
    Incentivized
    Read full review
    In-Person Training
    Adobe
    Our account rep stopped out in Lincoln, NE to ensure we were properly set up and running. This was very much appreciated. I was very, very new at this point, so I can't comment very much on the extent of what was taught because I was still brand new to the company and the system
    Read full review
    Pipedrive Inc.
    No answers on this topic
    Online Training
    Adobe
    I had never used Marketo prior to taking this job so online training was my starting point. I was able to follow along, it was interesting and quickly and efficiently taught me what I needed to know without a lot of fluff. It was far from boring and really helped me get my hands dirty with Marketo.
    Read full review
    Pipedrive Inc.
    No answers on this topic
    Implementation Rating
    Adobe
    1. Have a content marketing plan to run in parallel with the marketing automation installation--you'll need a lot of content to make full use of Marketo's capabilities. 2. Work with sales (and ISRs) to define and document a workflow--build your Marketo installation around how you do business--not figure out how to apply your business to the tools 3. Spend time of data cleaning--both an initial project as well as a strategy for ongoing data management. We found some change manaement issues (no more appending ZZZ to the first name to identify contacts who have left the company, for example, or prohibiting the entry of "info@company.com" email addresses). 4. Find some champions in the sales and ISR teams. You'll have both fans and detractors--work with the fans to build some success stories
    Read full review
    Pipedrive Inc.
    Experiment is the only way to start
    Read full review
    Alternatives Considered
    Adobe
    Adobe Marketo Engage is one of the best email sending platforms I have worked with, because there is so much you can do on a lead scoring area and also then connect this to other platforms such as Salesforce. It allows for seamless reporting and working alongside sales colleagues. We chose Adobe Marketo Engage because it allows for more sophisticated audience segmentation and management of ongoing large scale nurture flows across a number of complex criteria.
    Incentivized
    Read full review
    Pipedrive Inc.
    I much prefer the interface of Pipedive when compared to Zoho. Much more user friendly and the team is always readily available when we need them. Pipedrive allowed for many custom integrations to be added, as Zoho was a tad more complicated to manipulate. We would not go back to Zoho in any case.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Adobe
    The total cost is a little bit higher than we expected.
    Incentivized
    Read full review
    Pipedrive Inc.
    No answers on this topic
    Scalability
    Adobe
    We look at scaleability in a few different ways. First, the speed while using Marketo has remained relatively the same as our database has grown. Though I would say Marketo is slow at times, it has not gotten slower over the last few years. If anything, it has improved, and they are working to improve it. Second, the amount of programs we have developed in Marketo has exponentially grown as well. Marketo has allowed us to drastically increase our output without having to drastically increase our headcount.
    Read full review
    Pipedrive Inc.
    No answers on this topic
    Return on Investment
    Adobe
    • Adobe Marketo Engage automation capabilities have reduced the amount of manual work required to execute campaigns, allowing our marketing team to focus more on strategy and customer engagement rather than repetitive administrative tasks.
    • The platform has helped us generate more qualified leads through personalized campaigns and lead scoring, enabling our sales team to focus on prospects with the highest likelihood of converting.
    Read full review
    Pipedrive Inc.
    • Great on setup which made our work easier and less technically equipped people can manage a lot of things(compared to SalesForce where you need to hire a developer to set it up)
    • We were able to integrate our calling system easily and get things going on the lead calling aspect.
    • Great multipipeline option where we were able to manage both organisations under one roof.
    Incentivized
    Read full review
    ScreenShots

    Adobe Marketo Engage Screenshots

    Screenshot of the Contact Timeline in Adobe Marketo EngageScreenshot of the Audience Feature in Adobe Marketo EngageScreenshot of Progressive Profiling in Adobe Marketo EngageScreenshot of the Insights Dashboard in Adobe Marketo EngageScreenshot of Sources in Adobe Marketo EngageScreenshot of Metrics in Adobe Marketo Engage

    Pipedrive Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot