Adobe Real-Time Customer Data Platform vs. Funnel IQ (discontinued)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Adobe Real-Time CDP
Score 8.3 out of 10
N/A
Adobe's Real-Time Customer Data Platform allows marketers to collect, normalize, and unify known and pseudonymous consumer and professional data into real-time profiles. These person or account-based profiles then power B2B, B2C, and hybrid customer experiences at scale.N/A
Funnel IQ (discontinued)
Score 8.4 out of 10
N/A
The Funnel IQ product provided a platform that delivers information on GTM data, along with end-to-end full funnel insights and analytics. The product has been discontinued, and the company is no longer operating.N/A
Pricing
Adobe Real-Time Customer Data PlatformFunnel IQ (discontinued)
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Adobe Real-Time CDPFunnel IQ (discontinued)
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsAdobe offers three tiers of Real-Time CDP tailored for any type of business wanting to power their customer experience management strategy with unified customer data. The Business-to-Consumer Edition is for B2C brands wanting to personalize experiences for consumers. The Business-to-Business Edition is for B2B brands wanting to personalize experiences for leads and accounts. The Business-to-Person Edition is for combined B2C and B2B brands wanting to personalize experiences for the same person across all lines of business.Contact vendor for pricing information.
More Pricing Information
Community Pulse
Adobe Real-Time Customer Data PlatformFunnel IQ (discontinued)
Features
Adobe Real-Time Customer Data PlatformFunnel IQ (discontinued)
Tag Management
Comparison of Tag Management features of Product A and Product B
Adobe Real-Time Customer Data Platform
7.6
20 Ratings
8% below category average
Funnel IQ (discontinued)
8.0
5 Ratings
1% below category average
Tag library7.719 Ratings8.65 Ratings
Ease of writing custom tags7.419 Ratings8.85 Ratings
Rules-driven tag execution7.819 Ratings8.05 Ratings
Tag performance monitoring7.517 Ratings8.85 Ratings
Page load times7.717 Ratings6.85 Ratings
Mobile app tagging7.517 Ratings7.54 Ratings
Tag variable mapping00 Ratings8.25 Ratings
Library of JavaScript extensions00 Ratings7.34 Ratings
Audience Segmentation & Targeting
Comparison of Audience Segmentation & Targeting features of Product A and Product B
Adobe Real-Time Customer Data Platform
8.2
23 Ratings
0% above category average
Funnel IQ (discontinued)
-
Ratings
Standard visitor segmentation8.323 Ratings00 Ratings
Behavioral visitor segmentation8.223 Ratings00 Ratings
Website personalization8.222 Ratings00 Ratings
Customer Data Management
Comparison of Customer Data Management features of Product A and Product B
Adobe Real-Time Customer Data Platform
7.8
24 Ratings
7% below category average
Funnel IQ (discontinued)
-
Ratings
Account Scoring7.819 Ratings00 Ratings
Customer Data Governance7.923 Ratings00 Ratings
Data Connectors8.124 Ratings00 Ratings
Data Enhancement7.224 Ratings00 Ratings
Data Ingestion8.324 Ratings00 Ratings
Data Storage7.924 Ratings00 Ratings
Data Visibility7.424 Ratings00 Ratings
Event Data8.424 Ratings00 Ratings
Identity Resolution7.523 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
Adobe Real-Time Customer Data Platform
-
Ratings
Funnel IQ (discontinued)
7.8
5 Ratings
5% below category average
Role-based user permissions00 Ratings7.85 Ratings
Data Management & Integrity
Comparison of Data Management & Integrity features of Product A and Product B
Adobe Real-Time Customer Data Platform
-
Ratings
Funnel IQ (discontinued)
8.3
5 Ratings
3% above category average
Event tracking00 Ratings8.25 Ratings
Mobile event tracking00 Ratings8.54 Ratings
Data distribution management00 Ratings8.55 Ratings
Universal data layer00 Ratings8.45 Ratings
Automated error checking00 Ratings8.04 Ratings
Best Alternatives
Adobe Real-Time Customer Data PlatformFunnel IQ (discontinued)
Small Businesses
Bloomreach - The Agentic Platform for Personalization
Bloomreach - The Agentic Platform for Personalization
Score 8.9 out of 10
Google Tag Manager
Google Tag Manager
Score 8.8 out of 10
Medium-sized Companies
Bloomreach - The Agentic Platform for Personalization
Bloomreach - The Agentic Platform for Personalization
Score 8.9 out of 10
Google Tag Manager
Google Tag Manager
Score 8.8 out of 10
Enterprises
Bloomreach - The Agentic Platform for Personalization
Bloomreach - The Agentic Platform for Personalization
Score 8.9 out of 10
Tealium Customer Data Hub
Tealium Customer Data Hub
Score 8.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Adobe Real-Time Customer Data PlatformFunnel IQ (discontinued)
Likelihood to Recommend
8.0
(22 ratings)
8.4
(5 ratings)
Likelihood to Renew
8.7
(22 ratings)
-
(0 ratings)
Usability
8.0
(22 ratings)
8.6
(5 ratings)
Support Rating
-
(0 ratings)
8.4
(5 ratings)
User Testimonials
Adobe Real-Time Customer Data PlatformFunnel IQ (discontinued)
Likelihood to Recommend
Adobe
In any scenario where we have a unique offline and online 'Person ID,' we are able to see great results with profile stitching within CDP. In cases where we do not have a unique Person ID between datasets, we find ourselves at a point where we would need to change our architecture to have the same Person ID to see results.
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Discontinued Products
Well suited: Easy to use. Well suited for a detailed revenue report, pipeline funnels can be maintained easily. The new integration is smooth. Compare the cost of integration services and their value addition to the product. Less appropriate: Bulky databased with millions of data is hard to connect and it also slows down the response.
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Pros
Adobe
  • Real time segmentation and profiling on high volume of customer data
  • Integration of various customer data sources, ranging from CRM, Web Analytics, EDL and other custom sources
  • Data governance of customer data in the platform, down to attribute based access controls
  • Activation across paid media, marketing automation and experience optimization platforms
  • Easy to use interface for marketers
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Discontinued Products
  • Monitoring a Go To Market plan.
  • Integrations with tools like Slack.
  • Ease of access to marketable data.
Read full review
Cons
Adobe
  • Some features that are not yet released to all customers are necessary to manage cases like device sharing
  • The methodology of how data is stored and manage is relatively unique and requires some ramp-up to fully understand
  • There are some areas, like deduplication, where the platform doesn't provide the flexibility one would expect
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Discontinued Products
  • For me, Funnel IQ is key facilitator tool which aligns key areas, software and professionals in my organisations together, in the revenue generation project. No reservations on the quality derived from this platform.
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Likelihood to Renew
Adobe
As I mentioned earlier, there are many reasons such as preparing a unified customer profile so you can easily evaluate your customers, generating segments or audiences for similar types of customers based on city, country, or attributes, and targeting them for campaigns. You can also create individual personalized journeys based on the data available at the customer level.
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Discontinued Products
No answers on this topic
Usability
Adobe
Activation - great Segmentation - in UI, there should be the possibility of writing advanced code Tags. Both Mobile and Desktop Data Ingestion - might be pain in the ass. Changing one customer attribute is time-consuming. It should be some super admin or some feature. One user can change some customers' attributes easily. Data Transformation - Maybe there are some modules for that in AJO?
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Discontinued Products
This product is great and very useful. The whole feature set has been created considering the customer's problem. This is really adding value to our organization by providing revenue insights and a great dashboard. We could also identify some problems internally which was causing a problem in our revenue operations but now it's going well.
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Support Rating
Adobe
No answers on this topic
Discontinued Products
In our case, the support was quite good, it was not excellent but we do not have any type of complaint about this, the process was quite smooth and we felt supported throughout the process of implementing the tool in our work, having our doubts resolved in a matter of minutes, something that is really appreciated in processes like these.
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Alternatives Considered
Adobe
Its my favorite tool in the entire Adobe Experience Platform ecosystem. I thought that its important to be connected with your customers and the best way to do it its to have a really good description to reveal what they like and prefer, that's the most important thing, so that's why I like Adobe Real-Time CDP
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Discontinued Products
if we compare Funnel IQ with improved both are pretty much similar some features here and there are a bit advanced. like It has more integrations, the initial setup in Improvado is a little bit trickier whereas it is simple in Funnel. Improvado has more robust features but the funnel does the same in a cost-effective manner.
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Return on Investment
Adobe
  • Improved ability to target users across different marketing DSPs
  • Increased click and conversion rate for Adobe Target
  • Lowered opt out and bounce rates for email
  • Decreased time to value on audience segmentation
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Discontinued Products
  • More time back to focus on the GTM plan (less time chasing data).
  • Ease of scale for GTM plans.
  • More impactful GTM retrospectives.
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ScreenShots

Adobe Real-Time CDP Screenshots

Screenshot of Adobe Real-Time Customer Data Platform Profiles by Data SourceScreenshot of Adobe Real-Time Customer Data Platform Profiles and SegmentsScreenshot of Adobe Real-Time Customer Data Platform Customer ProfileScreenshot of Adobe Real-Time Customer Data Platform Scoring Summary