What users are saying about

ADP Resource

27 Ratings

ADP Vantage HCM

89 Ratings

ADP Resource

27 Ratings
Score 6.5 out of 101

ADP Vantage HCM

89 Ratings
Score 6.4 out of 101

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Likelihood to Recommend

ADP Resource

ADP is best if you have a really knowledgeable client rep that has been your contact for multiple sessions. Otherwise, you are forced to reiterate the problems to multiple parties. If you have a dedicated staff member who is knowledgeable of your processes, then ADP is a good resource for payroll needs.
No photo available

ADP Vantage HCM

I think it all depends on what the client is looking for. I mean we have been using Vantage for the last 6 years and it has come a long way from where it started. The nice thing is we have been able to grow with it and configure things to how we need them to be for our business. So each business needs are going to be different and ADP Vantage can keep up with those needs.
No photo available

Feature Rating Comparison

Human Resource Management

ADP Resource
ADP Vantage HCM
6.3
Employee demographic data
ADP Resource
ADP Vantage HCM
6.3
Employment history
ADP Resource
ADP Vantage HCM
5.9
Job profiles and administration
ADP Resource
ADP Vantage HCM
6.1
Workflow for transfers, promotions, pay raises, etc.
ADP Resource
ADP Vantage HCM
5.5
Organizational charting
ADP Resource
ADP Vantage HCM
6.9
Organization and location management
ADP Resource
ADP Vantage HCM
6.2
Compliance data (COBRA, OSHA, etc.)
ADP Resource
ADP Vantage HCM
7.0

Payroll Management

ADP Resource
ADP Vantage HCM
6.9
Pay calculation
ADP Resource
ADP Vantage HCM
6.5
Support for external payroll vendors
ADP Resource
ADP Vantage HCM
6.1
Benefit plan administration
ADP Resource
ADP Vantage HCM
6.0
Direct deposit files
ADP Resource
ADP Vantage HCM
7.1
Salary revision and increment management
ADP Resource
ADP Vantage HCM
7.5
Reimbursement management
ADP Resource
ADP Vantage HCM
8.3

Leave and Attendance Management

ADP Resource
ADP Vantage HCM
7.3
Approval workflow
ADP Resource
ADP Vantage HCM
6.1
Balance details
ADP Resource
ADP Vantage HCM
7.9
Annual carry-forward and encashment
ADP Resource
ADP Vantage HCM
7.8

Employee Self Service

ADP Resource
ADP Vantage HCM
6.8
View and generate pay and benefit information
ADP Resource
ADP Vantage HCM
6.5
Update personal information
ADP Resource
ADP Vantage HCM
6.6
View company policy documentation
ADP Resource
ADP Vantage HCM
6.1
Employee recognition
ADP Resource
ADP Vantage HCM
7.8
View job history
ADP Resource
ADP Vantage HCM
7.3

Asset Management

ADP Resource
ADP Vantage HCM
9.2
Tracking of all physical assets
ADP Resource
ADP Vantage HCM
9.2

HR Reporting

ADP Resource
ADP Vantage HCM
7.0
Report builder
ADP Resource
ADP Vantage HCM
6.2
Pre-built reports
ADP Resource
ADP Vantage HCM
8.3
Ability to combine HR data with external data
ADP Resource
ADP Vantage HCM
6.4

Onboarding

ADP Resource
ADP Vantage HCM
6.7
New hire portal
ADP Resource
ADP Vantage HCM
6.9
Manager tracking tools
ADP Resource
ADP Vantage HCM
6.4

Performance and Goals

ADP Resource
ADP Vantage HCM
7.1
Corporate goal setting
ADP Resource
ADP Vantage HCM
6.7
Individual goal setting
ADP Resource
ADP Vantage HCM
6.5
Line-of sight-visibility
ADP Resource
ADP Vantage HCM
7.4
Performance tracking
ADP Resource
ADP Vantage HCM
7.7

Performance Management

ADP Resource
ADP Vantage HCM
6.6
Performance plans
ADP Resource
ADP Vantage HCM
6.6
Performance improvement plans
ADP Resource
ADP Vantage HCM
6.6
Review status tracking
ADP Resource
ADP Vantage HCM
6.9
Review reminders
ADP Resource
ADP Vantage HCM
6.7
Multiple review frequency
ADP Resource
ADP Vantage HCM
6.3

Succession Planning

ADP Resource
ADP Vantage HCM
7.0
Create succession plans/pools
ADP Resource
ADP Vantage HCM
9.4
Candidate ranking
ADP Resource
ADP Vantage HCM
7.2
Candidate search
ADP Resource
ADP Vantage HCM
5.7
Candidate development
ADP Resource
ADP Vantage HCM
5.7

Recruiting / ATS

ADP Resource
ADP Vantage HCM
6.2
Job Requisition Management
ADP Resource
ADP Vantage HCM
5.9
Company Website Posting
ADP Resource
ADP Vantage HCM
6.8
Publish to Social Media
ADP Resource
ADP Vantage HCM
6.5
Job Search Site Posting
ADP Resource
ADP Vantage HCM
6.6
Duplicate Candidate Prevention
ADP Resource
ADP Vantage HCM
6.0
Applicant Tracking
ADP Resource
ADP Vantage HCM
5.9
Notifications and Alerts
ADP Resource
ADP Vantage HCM
5.8

Pros

  • It is very simple to process payroll, even from home if needed. I once processed the payroll from Japan.
  • I love that I can balance the payroll and send it knowing it is 100% correct.
  • I can process payroll as late as 6pm and have it back the next day.
  • I really like my ADP representative. I have had 2 and they are very knowledgeable and pleasant to work with.
  • Speaking of the ADP representative.......No matter who answers the phone, if my rep is not available, they are all knowledgeable and even through they are not my assigned rep, they are all pleasant to work with.
Yolanda Gaytan profile photo
  • The new user interface is friendly and easy to use.
  • The Succession Management module is one of the best I've seen. It is easy to navigate the talent assessment and easy to use to facilitate calibration sessions.
Diane Hartley profile photo

Cons

  • My biggest peeve is....and they are aware of this - a new state is sometimes very difficult to set up. With all the different classifications in states back east, it can take days to get it set up correctly.
Yolanda Gaytan profile photo
  • The product is sold as fully integrated but it is not. The Recruiting Management module isn't considered part of Vantage by the ADP team members. And, the look and feel of it is very different than the other modules. And, it is very difficult to use.
  • The Performance Management module is designed to support a very traditional approach to performance management and it is very rigid. It's very difficult to support more progressive ways of developing performance and keeping employees motivated.
  • The configuration/implementation was extremely painful. Implementation consultants vary wildly on their knowledge of their own modules and almost none of them understand how what is built in their module might impact configuration in other modules.
  • Five months post go-live we continue to have significant issues. Many of which seem to arise when updates are made by ADP.
Diane Hartley profile photo

Likelihood to Renew

ADP Resource10.0
Based on 2 answers
I have a lot of experience and trust in this software package - actually any software package from ADP. The training that I have gotten over the years has always been complete and the representatives that I have had over the years are all EXCEPTIONAL! Looking back in the 20 plus years of experience, I can say truthfully there are only 1-3 persons who I would rather not have worked with at ADP. I find their customer service, and phone reps do their best to get the job done. This makes my job easier in the process.
Yolanda Gaytan profile photo
ADP Vantage HCM8.2
Based on 7 answers
I have no renewal decision power, but it seems that the system does what it is meant to do for the 750 employees that it supports.
No photo available

Usability

ADP Resource10.0
Based on 1 answer
Really.....I hate to keep repeating my self but I am very confident in any ADP software. They are worldwide and have proven their capabilities throughout the world
Yolanda Gaytan profile photo
ADP Vantage HCM5.2
Based on 5 answers
Despite minor glitches, we satisfied overall with the capacity of data processed.
Maria Zheleznyak profile photo

Reliability and Availability

No score
No answers yet
No answers on this topic
ADP Vantage HCM6.4
Based on 1 answer
The system tends to act up/glitch on payroll processing days.
Maria Zheleznyak profile photo

Performance

No score
No answers yet
No answers on this topic
ADP Vantage HCM8.2
Based on 2 answers
Overall it works very well, except the occasional glitching which causes delays in processing.
Maria Zheleznyak profile photo

Support

No score
No answers yet
No answers on this topic
ADP Vantage HCM7.2
Based on 6 answers
Great customer support, but long hold times.
Maria Zheleznyak profile photo

Online Training

No score
No answers yet
No answers on this topic
ADP Vantage HCM5.9
Based on 3 answers
A lot of set ups vary from company to company so parts of our training we found it difficult to relate it to our processes. They have TONS of training modules available and a streamlined process for what you should complete and when. Would have been helpful to have onsite training for how much one pays for the system.
No photo available

Implementation

No score
No answers yet
No answers on this topic
ADP Vantage HCM5.5
Based on 5 answers
Still not implemented
Maria Vladova profile photo

Alternatives Considered

ADP is just a well known brand and is fairly affordable. Compared to other software such as Workday, it was a more affordable price point for our budget. However, if we had more resources and time to examine, Workday seems to offer a strong alternative to ADP in terms of payroll, HR, and financial systems. Overall though, there are more consultants knowledgeable about ADP which made it an easier choice for us
No photo available
We have had ADP for over 18 years. Our parent company wanted all their dealers to go onto the Vantage system, it improved all of our processes. There are less human errors and a lot of the information is put in by the employee.
No photo available

Scalability

No score
No answers yet
No answers on this topic
ADP Vantage HCM8.2
Based on 1 answer
Ability to adapt to large amounts of data.
Maria Zheleznyak profile photo

Return on Investment

  • We currently use ADP Resource for payroll and some HR only. We have been approached for the 401k and insurance portion of ADP Resource but we have separate third party administrators for those.
  • The customer service is outstanding. I would not change anything.
  • I understand and agree that the employee's would benefit from viewing and making limited changes to their employee record and this will be approached in the next meeting we have with the president of the company.
Yolanda Gaytan profile photo
  • None so far
Maria Vladova profile photo

Pricing Details

ADP Resource

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

ADP Vantage HCM

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Additional Pricing Details