What users are saying about
28 Ratings
92 Ratings
28 Ratings
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Score 6.2 out of 101
92 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 6.9 out of 101

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Likelihood to Recommend

ADP Resource

ADP is best if you have a really knowledgeable client rep that has been your contact for multiple sessions. Otherwise, you are forced to reiterate the problems to multiple parties. If you have a dedicated staff member who is knowledgeable of your processes, then ADP is a good resource for payroll needs.
No photo available

ADP Vantage HCM

I think it all depends on what the client is looking for. I mean we have been using Vantage for the last 6 years and it has come a long way from where it started. The nice thing is we have been able to grow with it and configure things to how we need them to be for our business. So each business needs are going to be different and ADP Vantage can keep up with those needs.
No photo available

Feature Rating Comparison

Human Resource Management

ADP Resource
ADP Vantage HCM
6.5
Employee demographic data
ADP Resource
ADP Vantage HCM
6.5
Employment history
ADP Resource
ADP Vantage HCM
6.3
Job profiles and administration
ADP Resource
ADP Vantage HCM
6.5
Workflow for transfers, promotions, pay raises, etc.
ADP Resource
ADP Vantage HCM
5.8
Organizational charting
ADP Resource
ADP Vantage HCM
7.0
Organization and location management
ADP Resource
ADP Vantage HCM
6.3
Compliance data (COBRA, OSHA, etc.)
ADP Resource
ADP Vantage HCM
7.0

Payroll Management

ADP Resource
ADP Vantage HCM
7.1
Pay calculation
ADP Resource
ADP Vantage HCM
6.7
Support for external payroll vendors
ADP Resource
ADP Vantage HCM
6.3
Benefit plan administration
ADP Resource
ADP Vantage HCM
6.2
Direct deposit files
ADP Resource
ADP Vantage HCM
7.2
Salary revision and increment management
ADP Resource
ADP Vantage HCM
7.7
Reimbursement management
ADP Resource
ADP Vantage HCM
8.6

Leave and Attendance Management

ADP Resource
ADP Vantage HCM
7.6
Approval workflow
ADP Resource
ADP Vantage HCM
6.4
Balance details
ADP Resource
ADP Vantage HCM
8.2
Annual carry-forward and encashment
ADP Resource
ADP Vantage HCM
8.2

Employee Self Service

ADP Resource
ADP Vantage HCM
7.1
View and generate pay and benefit information
ADP Resource
ADP Vantage HCM
6.8
Update personal information
ADP Resource
ADP Vantage HCM
6.9
View company policy documentation
ADP Resource
ADP Vantage HCM
6.5
Employee recognition
ADP Resource
ADP Vantage HCM
7.9
View job history
ADP Resource
ADP Vantage HCM
7.4

Asset Management

ADP Resource
ADP Vantage HCM
9.3
Tracking of all physical assets
ADP Resource
ADP Vantage HCM
9.3

HR Reporting

ADP Resource
ADP Vantage HCM
7.5
Report builder
ADP Resource
ADP Vantage HCM
6.4
Pre-built reports
ADP Resource
ADP Vantage HCM
8.8
Ability to combine HR data with external data
ADP Resource
ADP Vantage HCM
7.4

Onboarding

ADP Resource
ADP Vantage HCM
6.9
New hire portal
ADP Resource
ADP Vantage HCM
7.0
Manager tracking tools
ADP Resource
ADP Vantage HCM
6.7

Performance and Goals

ADP Resource
ADP Vantage HCM
7.4
Corporate goal setting
ADP Resource
ADP Vantage HCM
7.0
Individual goal setting
ADP Resource
ADP Vantage HCM
6.8
Line-of sight-visibility
ADP Resource
ADP Vantage HCM
7.8
Performance tracking
ADP Resource
ADP Vantage HCM
8.0

Performance Management

ADP Resource
ADP Vantage HCM
6.8
Performance plans
ADP Resource
ADP Vantage HCM
6.8
Performance improvement plans
ADP Resource
ADP Vantage HCM
6.8
Review status tracking
ADP Resource
ADP Vantage HCM
7.0
Review reminders
ADP Resource
ADP Vantage HCM
6.9
Multiple review frequency
ADP Resource
ADP Vantage HCM
6.4

Succession Planning

ADP Resource
ADP Vantage HCM
7.2
Create succession plans/pools
ADP Resource
ADP Vantage HCM
9.5
Candidate ranking
ADP Resource
ADP Vantage HCM
7.2
Candidate search
ADP Resource
ADP Vantage HCM
6.0
Candidate development
ADP Resource
ADP Vantage HCM
6.0

Recruiting / ATS

ADP Resource
ADP Vantage HCM
6.3
Job Requisition Management
ADP Resource
ADP Vantage HCM
6.1
Company Website Posting
ADP Resource
ADP Vantage HCM
6.8
Publish to Social Media
ADP Resource
ADP Vantage HCM
6.6
Job Search Site Posting
ADP Resource
ADP Vantage HCM
6.6
Duplicate Candidate Prevention
ADP Resource
ADP Vantage HCM
6.1
Applicant Tracking
ADP Resource
ADP Vantage HCM
5.9
Notifications and Alerts
ADP Resource
ADP Vantage HCM
6.0

Pros

  • ADP has an easy to read portal that is easy to navigate. The UI is fairly intuitive and as a user I can find the right information quickly.
  • The ADP portal is flexible in the sense that we can change payroll amounts for special circumstances such as a special bonus or special payout. This allows our payroll team to make the necessary changes right away.
  • The reporting capabilities are quite robust and there are many ways to customize reports that we use for finance, payroll, HR, etc.
No photo available
  • The new user interface is friendly and easy to use.
  • The Succession Management module is one of the best I've seen. It is easy to navigate the talent assessment and easy to use to facilitate calibration sessions.
Diane Hartley profile photo

Cons

  • ADP organization has too many layers and you often have to speak to multiple people to find the right solution.
  • There doesn't appear to be efficient communication between the internal teams at ADP - the left hand doesn't know what the right hand is doing. Thus, you often have to re-explain your issues.
  • During the implementation of the software, it was not very coordinated. Some contacts were more knowledgeable than others and there was not uniform expertise.
No photo available
  • The workflow feature of the product is not quite as robust as one would like.
  • The security setup for the product does not retain history that the client can report on, which makes auditing a bit of a challenge.
  • The policy manager does not allow for true electronic signatures and does not meet legal requirements for compliance purposes.
Jacqueline Raymond profile photo

Likelihood to Renew

ADP Resource10.0
Based on 2 answers
I have a lot of experience and trust in this software package - actually any software package from ADP. The training that I have gotten over the years has always been complete and the representatives that I have had over the years are all EXCEPTIONAL! Looking back in the 20 plus years of experience, I can say truthfully there are only 1-3 persons who I would rather not have worked with at ADP. I find their customer service, and phone reps do their best to get the job done. This makes my job easier in the process.
Yolanda Gaytan profile photo
ADP Vantage HCM8.3
Based on 7 answers
The product saves time and cost. How it integrates everything is valuable and convenient.
Kiesha Pons profile photo

Usability

ADP Resource10.0
Based on 1 answer
Really.....I hate to keep repeating my self but I am very confident in any ADP software. They are worldwide and have proven their capabilities throughout the world
Yolanda Gaytan profile photo
ADP Vantage HCM5.4
Based on 5 answers
when required to move from PayForce to Vantage we expected to have greater functionality and reporting - did not expect to be forced to move to a product that was not ready, provided less functionality, required more dependence on ADP Service Rep for day to day function and cost more - was a big swing and a miss for ADP
Shelly Guilmette profile photo

Reliability and Availability

No score
No answers yet
No answers on this topic
ADP Vantage HCM6.4
Based on 1 answer
The system tends to act up/glitch on payroll processing days.
Maria Zheleznyak profile photo

Performance

No score
No answers yet
No answers on this topic
ADP Vantage HCM8.2
Based on 2 answers
Overall it works very well, except the occasional glitching which causes delays in processing.
Maria Zheleznyak profile photo

Support

No score
No answers yet
No answers on this topic
ADP Vantage HCM7.2
Based on 6 answers
Our support team staff are great! They are in constant communication with us, and follow-up timely on our SRs
No photo available

Online Training

No score
No answers yet
No answers on this topic
ADP Vantage HCM5.9
Based on 3 answers
A lot of set ups vary from company to company so parts of our training we found it difficult to relate it to our processes. They have TONS of training modules available and a streamlined process for what you should complete and when. Would have been helpful to have onsite training for how much one pays for the system.
No photo available

Implementation

No score
No answers yet
No answers on this topic
ADP Vantage HCM5.7
Based on 5 answers
I think ADP changed their process after the difficulties we had
No photo available

Alternatives Considered

ADP is just a well known brand and is fairly affordable. Compared to other software such as Workday, it was a more affordable price point for our budget. However, if we had more resources and time to examine, Workday seems to offer a strong alternative to ADP in terms of payroll, HR, and financial systems. Overall though, there are more consultants knowledgeable about ADP which made it an easier choice for us
No photo available
ADP Vantage HCM crushes our previous product, Tock.
No photo available

Scalability

No score
No answers yet
No answers on this topic
ADP Vantage HCM8.2
Based on 1 answer
Ability to adapt to large amounts of data.
Maria Zheleznyak profile photo

Return on Investment

  • We currently use ADP Resource for payroll and some HR only. We have been approached for the 401k and insurance portion of ADP Resource but we have separate third party administrators for those.
  • The customer service is outstanding. I would not change anything.
  • I understand and agree that the employee's would benefit from viewing and making limited changes to their employee record and this will be approached in the next meeting we have with the president of the company.
Yolanda Gaytan profile photo
  • There was a major decrease in terms of paper processes.
  • Items that require an approval are now done through ADP Vantage (such as a pay change or promotion). This prevents a form from sitting on a manager's desk for days until they can physically sign it. Approvers can review and approve a transaction from anywhere that they have internet access.
  • HR no longer has to build organizational charts through Vizio - ADP Vantage provides organizational charts.
No photo available

Pricing Details

ADP Resource

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

ADP Vantage HCM

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Additional Pricing Details